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Conditions and Products Covered
The Toro Company and its affiliate, Toro Warranty Company, pursuant to
an agreement between them, jointly promise to the original purchaser*
to repair the Toro Products listed below if defective in materials or
workmanship.
The following time periods apply from the date of purchase:
Products
Walk Power Mowers
•Cast Deck
•Engine
•Steel Deck
•Engine
Electric Hand Held Products
Snowthrowers
•Single Stage
•Two Stage
•Electric
All Ride-On Units Below
•Engine
•Attachments
Rear Engine Riders
Lawn & Garden Tractors
TimeCutter Z Mowers
TITAN Mowers
•Frame
TITAN MX Mowers
•Frame
Z Master Mowers — 2000 Series
•Frame
*Original Purchaser means the person who originally purchased the Toro Product.
1
Some engines used on Toro Products are warranted by the engine manufacturer.
2
Residential use means use of the product on the same lot as your home. Use at more than one
location is considered commercial use and the commercial use warranty would apply.
3
Whichever occurs first.
4
Lifetime Frame Warranty - If the main frame, consisting of the parts welded together to form the
tractor structure that other components such as the engine are secured to, cracks or breaks in
normal use, it will be repaired or replaced, at Toro's option, under warranty at no cost for parts
and labor. Frame failure due to misuse or abuse and failure or repair required due to rust or
corrosion are not covered.
This warranty includes the cost of parts and labor, but you must pay
transportation costs.
Warranty may be denied if the hour meter is disconnected, altered, or
shows signs of being tampered with.
The Toro Warranty
Warranty Period
5 years Residential Use
2
45 Days Commercial Use
5 years GTS Promise
See engine manufacturer's warranty
2 years Residential Use
2
45 Days Commercial Use
2 years GTS Promise
See engine manufacturer's warranty
2 year limited warranty
2 years Residential Use
2
45 Days Commercial Use
2 years Residential Use
2
45 Days Commercial Use
2 years Residential Use
2
See engine manufacturer's warranty
1 year Parts only
1 year
2 years Residential Use
2
90 Days Commercial Use
2 years Residential Use
2
90 Days Commercial Use
3 years Residential Use
2
30 Days Commercial Use
3 years or 240 hours
3
Lifetime (original owner only)
4
3 years or 400 hours
3
Lifetime (original owner only)
4
5 years or 1200 hours
3
Lifetime (original owner only)
4
Owner Responsibilities
You must maintain your Toro Product by following the maintenance
procedures described in the Operator's Manual. Such routine
maintenance, whether performed by a dealer or by you, is at your expense.
Instructions for Obtaining Warranty Service
If you think that your Toro Product contains a defect in materials or
workmanship, follow this procedure:
1. Contact your seller to arrange service of the product. If for any
reason it is impossible for you to contact your seller, you may contact
any Toro Authorized Distributor to arrange service.
1
2. Bring the product and your proof of purchase (sales receipt) to the
Service Dealer. If for any reason you are dissatisfied with the Service
Dealer's analysis or with the assistance provided, contact us at:
Customer Care Department, RLC Division
1
The Toro Company
8111 Lyndale Avenue South
Bloomington, MN 55420-1196
Manager: Technical Product Support: 001–952–887–8248
See attached Distributor List
Items and Conditions Not Covered
1
This express warranty does not cover the following:
•
Cost of regular maintenance service or wear parts, such as blades,
rotor blades (paddles), scraper blades, belts, fuel, lubricants, oil
changes, spark plugs, cable/linkage or brake adjustments
•
Any product or part which has been altered or misused and requires
replacement or repair due to accidents or lack of proper maintenance
•
Repairs necessary due to failure to use fresh fuel (less than one
month old), or failure to properly prepare the unit prior to any period
of non-use over one month
•
Engine and transmission. These are covered by the appropriate
manufacturer's guarantees with separate terms and conditions
All repairs covered by these warranties must be performed by an
Authorized Toro Service Dealer using Toro approved replacement parts.
General Conditions
The purchaser is covered by the national laws of each country. The rights
to which the purchaser is entitled with the support of these laws are not
restricted by this warranty.
374-0268 Rev C
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