TomTom LINK 510 User Manual

TomTom LINK 510 User Manual

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TomTom LINK 510
User Manual

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Summary of Contents for TomTom LINK 510

  • Page 1 TomTom LINK 510 User Manual...
  • Page 2: Table Of Contents

    Important safety notices and warnings ..................... 6 Updating the LINK 510 System Requirements ........................8 Preparations ............................8 Updating the firmware on your LINK 510 ..................8 Using the XP Compatibility mode ....................11 Activating the LINK 510 Connection overview...
  • Page 3 Resetting the LINK 510 Restarting your LINK ........................25 Resetting your LINK to factory settings ................... 25 Technical data Appendix: Using external antenna Mounting the external GPS antenna ....................28 Mounting the external mobile network antenna................29 Appendix: Using the IO cable Connecting a digital tachograph ......................
  • Page 4: What's In The Box

    What’s in the box TomTom LINK 510  1. Yellow LED - connection status indicator. 2. Green LED - system status indicator. 3. Connector (SMB) for optional external GSM antenna. 4. Service/Update Mini-USB-cable connector. 5. Power cable connector. 6. Reset button.
  • Page 5: Read Me First

    WEBFLEET from TomTom Telematics you are always connected to your people out on the road in a smart and easy way. TomTom LINK 510 is a GPS receiver and mobile network module in one unit, always providing the vehicle’s current position.
  • Page 6: Safety First

    Danger of explosion Parts of the TomTom LINK 510 can cause sparks that can lead to explosions. This may endanger human health and life. Do not use the unit in areas with high risk of explosion. When using a TomTom LINK 510 in a vehicle fuelled by liquefied gas, follow the safety regulations of the country in which the vehicle is operated.
  • Page 7 Repairs must be carried out by authorised and qualified personnel only. Never replace damaged parts of the unit yourself. Send the defective unit to TomTom Telematics for repair. Only the qualified staff of TomTom Telematics are authorised to repair or replace parts.
  • Page 8: Updating The Link 510

    1. Connect your LINK 510 to a Microsoft Windows® computer using USB. The first time you connect a LINK 510 to your computer’s USB port, a pop-up window tells you about the installation of the hardware. Follow the instructions and select automatic installation.
  • Page 9 3. Select the COM port that was assigned to your LINK 510 from the list and click OK. At the bottom of the window you can find information about the operating system installed on the LINK 510, the serial number of the LINK 510 and which COM Port number was assigned, as well as the operating system that will be installed with this update.
  • Page 10 The old firmware is deleted and the new firmware is installed on the device. During the instal- lation process the upper part of the window displays the installation progress. 5. When the firmware installation is complete, click OK to confirm. 6.
  • Page 11: Using The Xp Compatibility Mode

    Exit closes the application. If you want to install the firmware on multiple devices, disconnect the USB cable from the updated device and connect it to another LINK 510. The tool automat- ically recognises the new connection and you can repeat the installation as described above.
  • Page 12: Activating The Link 510

    LINK 510 using a navigation device. To activate your LINK 510 using a computer you need to connect it using a USB cable. Download the USB driver from the Partner Portal and install the driver on your computer by double clicking the exe file.
  • Page 13 When the connection to WEBFLEET has been established the Activation Tool asks you to enter your activation code. 7. Click Activate. 8. Enter the Activation Code, which you can find in your WEBFLEET contract confirmation. 9. Click OK.
  • Page 14 The progress of the activation is shown. You have now successfully activated your TomTom LINK 510.
  • Page 15: Connection Overview

    Connection overview * Make sure this wire is fused with max. 10A.
  • Page 16: Choosing The Correct Position

    First you need to choose the correct position in which to install your LINK 510. Take the following into consideration: Do not expose the LINK 510 to direct sunlight and/or high temperature for long periods to  ensure proper operation.
  • Page 17: Connecting To Power

    The connection must be fused with max. 10A. If not, fuse the the IGN wire with one 2A fast blow fuse. 4. Insert the 3-pin plug into the power cable connector. If you need to disconnect the wires while the 3-pin plug is plugged in the LINK 510 make sure you disconnect the GND wire last.
  • Page 18: Mounting The Link 510

    The LINK 510 can be attached with the two adhesive strips, the two tapping screws or the cable ties. Attaching the holder using the adhesive strips You can use the two adhesive strips to fix the LINK 510 to your vehicle. Follow the safety instructions in this document.
  • Page 19: Attaching The Holder Using Self-Tapping Screws

    Please refer to the list of what's in the box, to check that the cable ties (205 x 3.5 mm, 8 x 1/7 inches) are included in your product package. 1. Choose a position where the LINK 510 is not obstructed by metal objects when it is in the holder.
  • Page 20 4. Pull the cable ties through the corresponding holes of the holder and insert them in the noose at the other end of the cable ties. 5. Pull the cable ties tight so that the holder cannot move. 6. Insert the LINK 510 into the holder. Press gently until it clicks into place.
  • Page 21: Testing Operation

    Testing operation In addition to the tests described below you can also test the operation of your LINK 510 using the TomTom Telematics Diagnostic Tool with Bluetooth. Power or Ignition test Before testing the connection to power and to the ignition make sure you have properly carried out the installation.
  • Page 22: Connecting To Pro And Webfleet

    To use a Driver Terminal in combination with the LINK 510 a corresponding WEBFLEET subscription is required. When you first switch on your Driver Terminal, you are asked to connect it with the LINK 510 installed in your vehicle. You can do this immediately or at any time later by doing the following: 1.
  • Page 23: Diagnostics

    Diagnostics Monitoring operation You can monitor the system operation of your LINK 510 by looking at the green system LED and referring to the table below. For detailed diagnostics use the TomTom Telematics Diagnostic Tool. You can download the Diagnostic Tool from the Partner Portal at business.tomtom.com/10001/areas/reseller/index.xml.
  • Page 24: Support

    Move the vehicle as you may be in a mobile network dead spot.  Connected. Support If you cannot find the answer to your question with the help of the tables above, please contact the TomTom Telematics support team at business.tomtom.com/support.
  • Page 25: Resetting The Link 510

    If your LINK 510 does not operate properly or signals a system error you may need to restart or reset the unit. Only restart or reset the LINK 510 after you have made sure you have carried out all previously described steps without success. Restarting your LINK To restart your LINK 510, press the reset button with a thin pointed object until it clicks and keep it pressed down for 1 to 2 seconds.
  • Page 26: Technical Data

    Operating voltage* 9 - 30 V to be fused with max. 10A Ignition to be fused with max. 10A * Internally fused with 2A, fuse is not resettable or replaceable, fuse must be replaced by TomTom Telematics only Temperature Operation: -30 °C to +70 °C / -22 °F to +158 °F Storage: -40 °C to +80 °C / -40 °F to +176 °F...
  • Page 27 GSM antenna SMB (male) - (antenna - female), for use with the GSM antenna from connector for TomTom Telematics only external GSM antenna (optional accessory) Primary battery 3 V non-rechargeable, this device cannot be operated with this battery...
  • Page 28: Appendix: Using External Antenna

    Appendix: Using external antenna Mounting the external GPS antenna If you install the LINK 510 in a position where it has poor GPS reception, you need to use the external GPS antenna accessory from TomTom Telematics, Art. no 9UKE.001.00, which comes with an integrated magnet and an adhesive pad.
  • Page 29: Mounting The External Mobile Network Antenna

    Either locate a smooth metal surface or use the extra adhesive pad. Mounting the external mobile network antenna If you install the LINK 510 in a position where it has poor reception, you need to use the external GSM antenna accessory from TomTom Telematics, Art. no. 9KLE.001.03, which comes with an adhesive pad.
  • Page 30 3. Prepare a smooth, clean, oil free and dry surface on the windscreen. 4. Attach the antenna to the prepared surface so that the top side has clear view of the sky. Either locate a smooth metal surface or use the extra adhesive pad.
  • Page 31: Appendix: Using The Io Cable

    You can collect the time spent driving, resting and working from a digital tachograph by connecting it to your LINK 510 via the digital input IN 1. Connect the input IN 1 to PIN D 8 of the digital tachograph.
  • Page 32: Using The Input In 1 For Idle Time Reporting

    Using the input IN 1 for idle time reporting Your LINK 510 can report idle times to WEBFLEET when the engine is running for longer than five minutes and the vehicle is not moving. This requires configuration in WEBFLEET.
  • Page 33: Wiring The Digital Output

    When using inductive loads, a free-wheeling diode must be used in parallel with the load. Wiring the digital output The digital output OUT of the LINK 510 is an open drain output linking to ground. The connected load must be connected between vehicle voltage and OUT. Loads requiring more than 0.35 A must be controlled with relays.
  • Page 34: Accessing Fms Data

    Accessing FMS data With the TomTom LINK 510 and the IO cable from TomTom Telematics you access the FMS interface of your vehicle. Connect the CAN H and the CAN L wires of the IO cable to the CAN H and the CAN L pins of the FMS connector in your vehicle.
  • Page 35: Addendum

    Addendum CE marking The unit described in this document is in accordance with the official European directives. A copy of the declaration of conformity can be provided on request. This equipment complies with the essential requirements of EU Directive 99/5/EC. The GPRS-modem integrated in this product has been pre-certified separately and is marked with CE0168.
  • Page 36 The information in this document is subject to change without notice. TomTom shall not be liable for technical or editorial errors or omissions contained herein, nor for incidental or consequential damages resulting from the performance or use of this document. This document contains information protected by copyright.
  • Page 37: Notices For Australia, New Zealand And South Africa

    This product displays the ICASA logo to show it complies with all relevant South African radio equipment certifications Copyright notices © 2016 TomTom. All rights reserved. TomTom and the "two hands" logo are registered trade- marks of TomTom N.V. or one of its subsidiaries. Please see tomtom.com/legal for limited warranty and end user licence agreements applying to this product.

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