Hotpoint CTX18 Use And Care Manual page 14

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At
Hotpoint w e'recommitted to providin~ youwiththebestappiiarmes w e
know howto build and we
knowthatyouwant
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your appliances to give you many years of dependableservice.
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Our Consumer Services are designed with your needsand wants in mind.
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Warmnty Protection
Before
your new appliance left the factory, it went
And you havea written warranty to protect you, See
through rigorous tests to detect manufacturing defects, the warranty on the back page of this book for details.
convenient
Serwicw
Whether your appliance is in or out of warranty, you're
just a phone call away from our nationwide network of
FactoryTrainedService professionals.
Simply call our Hotpoint service organization. Look in
the White or Yellow Pagesof your telephone directory
for HOTPOINTFACTORYSERVICE, GENERAL
ELECTRIC-HOTPOINTFACTOFtY SERVICEor
HOTPOINTCUSTOMERCARE@SERVICE.
Service can normally bescheduled at your convenience
and the technician drives a fuily-stocked parts service
truck so that, in most cases, the repair can be
completed in one visit
We're proud of our service and want you to be pleased,
but if for some reason you are not happy with the service
you receive,hereare three stepsto follow for further help.
FIRST, c ontactthepeoplewhoserviced
your
appliance. Explain why you are not pleased. In
most cases,
thiswillsolvetheproblem.
NEXT,
i f you are still not pleased write all the details—
including your phone number to:
Manager,Consumer Relations
Hotpoint
Appliance Park
Louisville, Kentucky40225
FINALLY, if yourproblemis still notresolved, w rite:
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, Illinois 60606
serwice ccmtracts
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For trouble-free service beyond
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the written warranty period.
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It
you prefer to budget your repair expenditures
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insteadof beingsurprisedbythem, Hotpointoffers ~
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servicecontracts
for varying lengths of time on all 1 q = -;:-z --
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Hotpoint major appliances. With a contract, we'll :—
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keep your appliance in good operating condition
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during the contract period at no additional
charge.
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Service contracts let you pay today's prices
for service a month, a year,or several years
from now.And, you'll receive service from
Hotpoint trained service technicians using
only genuine Hotpoint parts. If you have any
questions about Service Contracts, call
TOLL-FREE 800.626.2224,(In Kentucky,caii
800.292.2057.)
"meQuick F%@ Swmm-1
You can save money
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the
a
by doing it yourself.
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For do-it-yourseivers who would prefer to fix .,!'
Hotpoint major appliances themselves. . .
Hotpoint offers an industry first, the Quick Fix(')
System.
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A program for do-it-yourseif appliance repair,
the systemincludesstep-by-step rejmirmrruds
for refrigerators, most non-microwave eiectric
ranges, dishwashers, and standard and iarge
capacity washers and dryers, plus specially
packaged repkcerr?entparts, and technicai
heip with a to//-free800 rrurnbefi
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Shouid you need heip in the seiection and
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purchase of new appliances, or have questions
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The GE Answer CenterTM consumer
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about the operation of the Hotpoint appliances
information service is open 24 hours a day,
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you now own—or have
any
other questions about
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Hotpoint consumer products or services—you are —
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Our staff of experts stands ready to asskd you
onIy a TOLL-FREEcai i away. 'I"hc GE Answer("tmtdi anytime.
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800.626.2000
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Part No. 467'731P02