If You Need Service - Hotpoint RK38J Use And Care Manual

PROBLEM
OVEN DOES N~
WORK
BROILING RESULTS
If you need more help.. call, toll free:
GE Answer Center@
800.626.2000
consumer information service
POSSIBLE CAUSE AND REMEDY
Difficulty may be in the main distribution panel of your house caused by a blown
oven circuit fuse, a tripped oven circuit breaker, the main fuse or the main circuit
breaker, depending on nature of the power supply. If a circuit breaker is involved,
reset it. If the control box uses fuses, the oven fuse (a cartridge-type) should be
If, after performing one of these procedures, the fuse blows or circuit breaker trips
again, cdl for service.
management to perform this check before calling for service.
. Oven controls are not properly set.
Check to be certain step-by-step directions were followed correctly. Review pages on
use of timer.
Check material and size of baking utensil; placement of shelf and food in oven.
If the oven was used for broiling, just before it is preheated for baking, turn the oven
completely off and open the door wide so it can cool (5 to 10 minutes). Then close
. Be sure OVEN TEMP and OVEN SET are set at BROIL. If there was excessive
smoking and spattering, was shelf at position suggested on broiling guide?

If You Need Service

To obtain service, see your warranty
on the back page of this book.
We're proud of our service and
want you to be pleased. If for some
reason you are not happy with the
service you receive, here are three
steps to follow for further help.
FIRST, contact the people who
serviced your appliance. Explain
why you are not pleased. In most
cases, this will solve the problem.
NEXT, if you are still not pleased,
write all the details-including
your phone number—to:
FINALLY, if your problem is still
not resolved, write:
15
Manager, Consumer Relations
Appliance Park
Louisville, Kentucky 40225
Major Appliance
Consumer Action Panel
20 North Wacker Drive
Chicago, Illinois 60606
I