Troubleshooting
Problem
Leaks water.
Has odours.
No bubbles are seen
(Bubbleshot models
only).
Wi-Fi does not work
(Wi-Fi models only).
If a problem persists, contact a local Samsung service centre.
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•
Make sure the door is properly closed.
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Make sure all hose connections are tight.
•
Make sure the end of the drain hose is correctly inserted and
secured to the drain system.
•
Avoid overloading.
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Use high efficiency (HE) detergent to prevent oversudsing.
•
Excessive suds collect in recesses and can cause foul odours.
•
Run cleansing cycles to sanitize periodically.
•
Clean the door seal (diaphragm).
•
Dry the washing machine interior after a cycle has finished.
•
Overloading may screen bubbles.
Severely contaminated laundry may not generate bubbles.
•
•
Make sure the Internet connection to your house is properly
established.
•
Make sure the router turns on and operates normally.
•
Make sure you have installed the latest version of the Smart
Control App.
Action
2015/3/2 18:04:34