Summary of Contents for Compatible Systems SV441HDIE
- Page 1 Server Remote Control SV441HDIE Instruction Manual SV841HDIE SV1641HDIE Actual product may vary from photo www.compatible.eu +31 35 628 14 14 info@compatible.eu...
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Page 2: Fcc Compliance Statement
FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. -
Page 3: Table Of Contents
Instruction Manual Table of Contents Introduction ........... . .1 Features . - Page 4 Instruction Manual Main Menu ........... .21 VirtKeys .
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Page 5: Introduction
Instruction Manual Introduction Thank you for purchasing a StarTech.com Server Remote Control. Using the Internet or your TCP/IP enabled network, you can now remotely monitor and control critical PC servers and workstations, using an industry-standard Web browser or VNC client. Features •... -
Page 6: Installing The Kvm Remote Control
Instruction Manual Installing the KVM Remote Control Connecting the Unit to the Host Computer and Network *SV841HDIE rear panel shown 1. Power down the computer to which the KVM Remote Control will be connected ( host computer ). If purchased, install the unit in your rack or cabinet following the instructions that came with the 1110EXTRACK (optional, not included). -
Page 7: Connecting A Local Keyboard, Mouse And Monitor
Instruction Manual Connecting a Local Keyboard, Mouse, and Monitor *SV841HDIE rear panel shown DC In Link Serial Port VGA Out R-Port PS/2 Keyboard PS/2 Mouse 9 - 16 Remote connections SVxx41HDIE has the capability to connect a local keyboard, mouse, and monitor to the host computer for maintenance and monitoring, allowing users to physically use the host computer as though SVxx41HDIE were transparent. -
Page 8: Disabling Mouse Acceleration On Host Computer
Instruction Manual Disabling Mouse Acceleration on the Host Computer Many operating systems offer a feature called mouse acceleration, allowing the user to adjust the responsiveness of the cursor on the screen in relation to physical movements of the mouse. While this is usually a beneficial interface enhancement, it can interfere with the operation of the KVM Remote Control and should be disabled on the host computer before a remote session is attempted. -
Page 9: Configuring Svxx41Hdie
Instruction Manual Configuring SVxx41HDIE SVxx41HDIE offers four distinct methods for configuring the unit for your network. Which method will work best will depend on your level of experience and your specific network configuration. Please note : Connecting the remote computers prior to following the steps outlined below can result in system instability. -
Page 10: Web Configuration Using Dhcp
Instruction Manual any time, you can return to the previous menu by pressing the Page Up key. Please note: Although it is not a required step, changing the Admin Password adds security to your configuration settings. By default, the Admin Password is set to Admin. -
Page 11: Web Configuration Using A Static Ip Address
Instruction Manual The easiest way to identify your SVxx41HDIE on the network is by its MAC address, a unique hardware identifier that is specific to your unit. The MAC address of the unit can be found on a white sticker on the bottom of the SVxx41HDIE. Write down this number and keep it for future reference. -
Page 12: Terminal Configuration Using A Serial Cable
Instruction Manual Terminal Configuration Using a Serial Cable Configuring the SVxx41HDIE using a serial cable is the best choice if you need to pre- configure the unit before attaching it to a network, i.e. when sending to a branch office, customer site, etc. -
Page 13: The Login Screen
Instruction Manual The Login Screen Before you can access the Web configuration interface, you must enter a user name and password. The default username and password as shipped from the factory is username admin, with a password of admin . NOTE: Before the login screen appears, your Web browser may display a warning about an invalid security certificate. -
Page 14: Main Menu Selections
Instruction Manual Name: At the top of the screen, the name of the machine being controlled is displayed Main Menu: At the left-most side of each page, the Main Menu is displayed, allowing users to choose functions offered by the Web Interface. Help area: The right-most column offers an optional help summary for each page. -
Page 15: Network Config
Instruction Manual Snapshots: The Snapshots screen allows you to view and save a screenshot of the controlled computer in its current state. This screenshot will update periodically (automatically). Saved image files are stored in .PNG format. Logout: Clicking on Logout will terminate your Web Interface section. To re-initiate the Web Interface, you will be required to re-enter your username and password. -
Page 16: User Accounts
Instruction Manual Clicking the Commit button applies any changes made on this page, but leaves the old settings active until the next time the unit restarts. Clicking Make changes effective now applies the changes and restarts SVxx41HDIE so the new settings take effect immediately. -
Page 17: Security
Instruction Manual Security: This menu allows you to configure a number of settings, including changing the default password for admin (recommended). Read and consider the comments and instructions on this menu before making any changes, as changing these features could make the unit inaccessible through Web configuration (i.e. -
Page 18: Radius
Instruction Manual RADIUS: The RADIUS server requires the IP address, the UDP port number (1812 - default or 1645) and the shared secret. The shared secret is used to encrypt communications and corresponds to a shared password for the RADIUS server and the client machine. -
Page 19: Firmware
Instruction Manual Firmware: The firmware on the Server Remote Control is field upgradeable. To upgrade to another version, login as admin . Auto Self Upgrade: The SVxx41HDIE unit includes an innovative feature allowing it to upgrade itself over the Internet. Simply click on the button labeled Upgrade to Latest and the unit will go out to the Internet and download the latest version of the system firmware and then install it. -
Page 20: Port Numbers
Instruction Manual Status: The Status screen displays a system security log, various system settings, and the ability to generate a copy of the system configuration in plain text format. Port Numbers: Port Numbers provides a table allowing you to change TCP port values for services available on the SVxx41HDIE. -
Page 21: Using The Terminal Interface Via Serial Port
Instruction Manual Using the Terminal Interface via Serial Port The terminal interface you can access via the serial port permits the configuration of the basic settings of the SVxx41HDIE. While not intended to be a substitute for the Web interface, it does allow you to configure some of the same functions. The menu list below describes the options that can be modified through the terminal interface. -
Page 22: Native Vnc Client
Instruction Manual Native VNC Client This system implements the VNC protocol, so any off the shelf VNC client can be used. There are over 17 different VNC clients available and they should all work with this system. This system automatically detects and makes use of certain extensions to the basic RFB protocol that is provided by the better VNC clients. -
Page 23: Using The Vnc Menu
Instruction Manual Using the VNC Menu One of the unique features of this product is the VNC menu system. Whenever you see a window with a dark blue background and grey edges, this window has been inserted into the VNC data stream so that it is effectively laid over the existing video. These menus allow you to control the many features of the SVxx41HDIE without using the web interface or a custom client. - Page 24 Instruction Manual Resync: Re-aligns the remote and local mouse points so they are on top of each other. Redraw: Redraws the entire screen contents; occurs immediately. PS/2: Resets the PS/2 keyboard and mouse emulation. Useful to recover failed mouse and/or keyboard connections in PS/2 mode. ÷4, ÷8 : Switches to thumbnail mode, at indicated size (i.e.
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Page 25: Main Menu
Instruction Manual Main Menu To access the main menu, quickly press F7 twice quickly. You must press the key twice within one second. If you press it once or too slowly, then the F7 key(s) are sent to the host, just like any other key. This is the only way to get into the menu system, if the Bribar is disabled. - Page 26 Instruction Manual working. • Take Control: When multiple users are connected to the same system, use this button to take control away from another user. Only one user may control the keyboard and mouse at any time. All users see the same picture. •...
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Page 27: Virtkeys
Instruction Manual VirtKeys Menu Clicking any button in the top half of the window simulates pressing and releasing the indicated key. In the bottom area of the screen, clicking will simulate the indicated Meta key being pressed. You may then click in the top part to send another key and release the Meta key at the same time. - Page 28 Instruction Manual Changes/frame indicates the number of 16x16 blocks of video that are being sent, on average, for every frame of video. With a static image being displayed by the server, this number will be zero (shown as -nil- ). Moving the mouse, for example, will cause the number to jump to about 2 or 3.
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Page 29: Optimizing Video Performance
Instruction Manual Getting Peak Performance Choose the best video mode • We recommend using 60Hz refresh rate and 1024x768 resolution. Using a smaller resolution like this allows you to fit multiple windows on your remote desktop. Higher refresh rates stress the video card's quality and do not provide any additional information or benefit. -
Page 30: Using The Advanced Video Tuning Feature
Instruction Manual Using the Advanced Video Tuning feature The Advanced Video Tuning menu allows you to adjust the qualities of the video in your VNC sessions, and can be accessed by clicking the Advanced button on the Video Tuning VNC menu. While many users will probably allow the SVxx41HDIE to automatically configure the video properties, you can use this menu to exercise a great deal of control over the settings if you wish. -
Page 31: Using The Modem Feature
Instruction Manual Using the Modem feature Background The modem feature allows the SVxx41HDIE to act as an Internet connection server for increased security and flexibility in connecting with the host computer. Unlike the TCP/IP connection used with the standard Web configuration and VNC clients, the modem creates a one-to-one connection between the SVxx41HDIE and the computer you are using to manage the host computer that is essentially private, as it bypasses the public Internet completely. -
Page 32: Modem Configuration
Instruction Manual in its documentation. The opposite end of the modem’s data cable should be a DB9 female serial connection. Connect that end of the cable to the Serial connection on the rear panel of the SVxx41HDIE. Modem configuration Although most connections will work appropriately with the default settings on SVxx41HDIE, manual changes can be made. -
Page 33: Accessing The Web Interface
Instruction Manual Select Connect to the Internet and click Next . Select Set up my connection manually and click Next . Select Connect using a dial-up modem and click Next . In the space provided under ISP Name , type an appropriate name of your choosing for the connection. -
Page 34: Modem Troubleshooting Guide
Instruction Manual users are connected while a PPP session is active, their screens will be in grayscale as well. When PPP in inactive, color is automatically re-enabled. • Some areas of the screen may not be updated as frequently as others, and animations or other auto-updating areas of the screen may appear out-of-focus or “blocky”... -
Page 35: Serial Remote Control Operation
Instruction Manual Saw PPP startup from client A PPP authentication has occurred and a session has started. Phone line rings An incoming call has been detected by the modem. Modem answers: xxxxxxxxx The connection speed and protocol used for a connection, as reported by the modem. The exact contents of the message will vary depending on the modem make and model. - Page 36 Instruction Manual # : You can assign a value ( 1 ~ 99 ) to each attached serial remote control module. This does not affect the configuration or operation of the device in any way, but is simply a means to sort this list for ease of management. Name/Description: An identifier for the R-Port module.
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Page 37: Advanced Configuration Using The Integrated Ssh Shell
Instruction Manual Advanced Configuration Using the Integrated SSH Shell In most cases, configuring the SVxx41HDIE to the same settings as the R-Port devices you are connecting should allow the devices to work with a minimum amount of configuration. However, you can also change the default settings on each R-Port device to fit your preferences and the needs of your application. -
Page 38: About Security Certificate Warnings
Instruction Manual Operating Notes • If the power supply to the R-Port modules you have connected becomes faulty (short, overload) then the R-Port LED on the front panel of the SVxx41HDIE will show red. Under normal operations, this light should remain green. The R-Port connector on the rear panel also has an LED that mirrors the status of the light on the front panel. - Page 39 Instruction Manual Can I prevent the warning from occurring? Yes. You have two options that may prevent the warning from occurring. First, if the Web browser you are using offers the option to ignore the warning for future visits, the browser will no longer generate a warning if that option is selected.
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Page 40: Troubleshooting
Instruction Manual Troubleshooting Forgotten master password. You can reset the master password using the serial interface on the unit. Use the S command, and type a new password. The old password is not required for this procedure. Remote mouse and local mouse don't line up. Use the Mouse resync command in the main menu or press the Resync button on the Bribar. -
Page 41: Specifications
Instruction Manual Specifications Maximum supported video mode 1600 x 1200 @85Hz 640x400 @ 85Hz 720x400 @ 85Hz 640x480 @ 60Hz, 72Hz, 75Hz, 85Hz 800x600 @ 56Hz, 60Hz, 72Hz, 75Hz, 85Hz Standard video modes supported 1024x768 @ 60Hz, 70Hz, 75Hz, 85Hz 1152x864 @ 75Hz 1280x960 @ 60Hz, 85Hz 1280x1024 @ 60Hz, 75Hz, 85Hz... -
Page 42: Supported Protocols
Instruction Manual Specifications Supported Protocols Service Description Benefit May be used to securely “tunnel” VNC and HTTP Secure Shell protocols. Web redirector (to Convenience server to redirect all web traffic to HTTP HTTPS) encrypted port. Clear-text HTTP is not supported SNMP agent Allows integration with existing SNMP network SNMP... - Page 43 About StarTech.com StarTech.com is “The Professionals’ Source for Hard-to-Find Computer Parts”. Since 1985, we have been providing IT professionals with the quality products they need to complete their solutions. We offer an unmatched selection of computer parts, cables, server management solutions and A/V products and serve a worldwide market through our locations in the United States, Canada, the United Kingdom and Taiwan.