Canon MG6400 series Online Manual
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MG6400 series

Online Manual

Read Me First
Useful Functions Available on the Machine
Overview of the Machine
English

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Summary of Contents for Canon MG6400 series

  • Page 1: Online Manual

    MG6400 series Online Manual Read Me First Useful Functions Available on the Machine Overview of the Machine English...
  • Page 2: Table Of Contents

    Canon Inkjet Cloud Printing Center window......... . 54 Requirements for Canon Inkjet Cloud Printing Center operation......68 Using Remote UI.
  • Page 3 Inside View..............Operation Panel.
  • Page 4 When Printing Becomes Faint or Colors Are Incorrect........162 Maintenance Procedure.
  • Page 5 Canon IJ Network Tool Menus........
  • Page 6: Read Me First

    In addition, Canon may suspend or stop the disclosure of this guide due to unavoidable reasons. Canon shall not be liable for any damage suffered by customers as a result of changes in or deletion of information in this guide, or suspension/stoppage of disclosure of this guide.
  • Page 7: Symbols Used In This Document

    Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment.
  • Page 8: Trademarks And Licenses

    • Photo Rag is a trademark of Hahnemühle FineArt GmbH. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • All other company names and products mentioned herein may be trademarks or registered trademarks of their respective companies.
  • Page 9: Search Tips

    Enter keywords in the search window and click (Search). You can search for target pages in this guide. Entry example: "(your product's model name) load paper", "(your product's model name) 1000" Search Tips You can search for target pages by entering keywords in the search window. Note •...
  • Page 10 Note • The displayed screen varies depending on your product. • Searching for Application Functions You can find target pages easily by entering your application's name and a keyword for the function you want to learn about. Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage"...
  • Page 11: Window Used In Operation Explanation

    Window Used in Operation Explanation In this guide, most of the operations are described based on the windows displayed when Mac OS X v10.8 is used.
  • Page 12: Useful Functions Available On The Machine

    Useful Functions Available on the Machine The following useful functions are available on the machine. Enjoy pleasant photography experience by utilizing various functions. Helpful Functions Available Through the Network You can print more conveniently through integration with smartphones and other devices or with services on the web. PIXMA Cloud Link Useful Functions Available from Applications and the Main Unit You can create items such as collages easily or download delightful...
  • Page 13: Useful Functions Available From Applications And The Main Unit

    Useful Functions Available from Applications and the Main Unit On the machine, the following useful functions are available from applications and the main unit. • Print Photos Easily • Connect Wirelessly with Ease • Download Content Materials Print Photos Easily Using an Application Organize Images Easily In My Image Garden, you can register the names of people and events to photos.
  • Page 14 If there is an item you like, you can easily print it in just two steps. 1. In Image Display of Quick Menu, select the item you want to print. 2. Print the item with My Image Garden. Place Photos Automatically Delightful items are created easily as the selected photos are placed automatically according to the theme.
  • Page 15 PREMIUM Contents can be downloaded easily via My Image Garden. Downloaded PREMIUM Contents can be printed directly with My Image Garden. To print downloaded PREMIUM Contents, make sure that genuine Canon ink tanks/ink cartridges are installed for all colors on a supported printer.
  • Page 16: Helpful Functions Available Through The Network

    Helpful Functions Available Through the Network The following useful functions are available on the machine. Enjoy even more pleasant photography experience by utilizing various functions. Use App from Various Environments by Using PIXMA Cloud Link Upload scanned images to the web Print web data easily Print by using Google Cloud Print Print directly from your iPad, iPhone, or iPod touch...
  • Page 17 • Web Template Form Print Canon offers various template forms including seasonal stationery and calendars on the web. You can download and print the template forms you want anytime, as much as you need, by operating the machine only. Print in Various Environments with Google Cloud Print The machine is compatible with Google Cloud Print (Google Cloud Print is a service provided by Google Inc.).
  • Page 18 When the connection is complete, the Canon Inkjet Print Utility software, which allows you to specify detailed print settings, is downloaded automatically. By using Canon Inkjet Print Utility, you can check the printer status and specify detailed print settings. (The available functions will differ depending on your usage environment and connection method.)
  • Page 19: Online Storage Integration Function

    Online Storage Integration Function The machine can integrate with online storage services such as Evernote. Integration with Online Notetaking Service "Evernote" If an Evernote client application is installed on your computer, you can import scanned images into the application and upload them to the Evernote server. The uploaded images can be browsed from other computers, smartphones, etc.
  • Page 20: Printing With Google Cloud Print

    Printing with Google Cloud Print The machine is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google Inc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. Preparations for Printing with Google Cloud Print Printing from Computer or Smartphone with Google Cloud Print Important...
  • Page 21: Preparations For Printing With Google Cloud Print

    Preparations for Printing with Google Cloud Print To print with Google Cloud Print, you need to get Google account and register the machine with Google Cloud Print in advance. Getting Google Account If you already have Google account, register the machine. Registering the Machine with Google Cloud Print Getting Google Account First, get your Google account in order to register the machine with Google Cloud Print.
  • Page 22 3. Select Setup. 4. Select Web service setup -> Web service connection setup -> Google Cloud Print setup -> Register with Google Cloud Print. Note • If you have already registered the machine with Google Cloud Print, the confirmation message to re-register the machine is displayed. 5.
  • Page 23 Note • If you have already registered the machine with Google Cloud Print, the confirmation message to re-register the machine is displayed. 4. When the confirmation screen to register the machine is displayed, select Yes. 5. In the print setup for Google Cloud Print, select the display language, and then select Authentication.
  • Page 24: Printing From Computer Or Smartphone With Google Cloud Print

    Printing from Computer or Smartphone with Google Cloud Print When you send print data with Google Cloud Print, the machine receives the print data and prints it automatically if the machine is turned on. When printing from a computer, smartphone, or other external device with Google Cloud Print, load paper into the machine in advance.
  • Page 25 • If you select plain paper as media type or if you select B5/A5-size as paper size, the print data is printed with border even when you select the borderless print setting. • The print results may differ from the print image depending on the print data. •...
  • Page 26: Use Pixma Cloud Link

    Use PIXMA Cloud Link By using PIXMA Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer: • Print images from a photo-sharing service •...
  • Page 27 For information on the LAN and Internet settings, see the manual of your network devices or contact the manufacturer. Important • The user will bear the cost of Internet access. • Printer software (firmware) version If the printer's firmware version is earlier than Ver. 2.000, you need to update the firmware. Refer to "Firmware update"...
  • Page 28 5. In the License agreement and Privacy statement windows, read the statements, and then select Agree if you agree <License agreement> <Privacy statement> Note • If you select Disagree, a confirmation screen of canceling the user information registration appears. If you select Yes, the user information registration is canceled, and you return to the Home screen.
  • Page 29 Center, you can use PIXMA Cloud Link from your smartphone or tablet device. Using PIXMA Cloud Link This section introduces the photo printing procedure by using CANON iMAGE GATEWAY as an example. Important • The available functions differ depending on the app.
  • Page 30 Important • Some apps may not be fully displayed in the display area. If this is the case, scroll up, down, right, and left to change the display area. : Visible area • The Login screen may vary between apps. •...
  • Page 31 6. A message that indicates the completion of issuing print job appears, and printing starts To end the printing, select Exit. The screen returns to the apps list screen. To continue printing, select Continue, and perform the operation from Step 3. Important •...
  • Page 32 Copyright c 1991-2013 Unicode, Inc. All rights reserved. Distributed under the Terms of Use in http:// www.unicode.org/copyright.html. This software is based in part on the work of the Independent JPEG Group. THE BASIC LIBRARY FUNCTIONS Written by: Philip Hazel Email local part: ph10 Email domain: cam.ac.uk University of Cambridge Computing Service, Cambridge, England.
  • Page 33: Application Management

    Application Management This section explains how to add, delete, and sort apps. Add apps You can add your favorite apps to the printer. Follow the steps described below to add apps. 1. From the printer home screen, select Cloud 2. On the cloud's Main screen, select Add/delete 3.
  • Page 34 Note • Description of displayed icons : Can be used with genuine Canon ink. 6. Select Register The registration is completed and the app is added to the apps list. To register another app, repeat the procedure from step 5.
  • Page 35 • Description of displayed icons : Cannot be used because it is not yet released or not available in your region. : Can be used with genuine Canon ink. 5. Select Delete When the deletion is finished, the app will be deleted from the apps list on the main screen.
  • Page 36 Note • Description of displayed icons : Cannot be used because it is not yet released or not available in your region. : Can be used with genuine Canon ink. 5. Use buttons to move the app 6. Select Done...
  • Page 37 Sorting is complete. To continue the sorting, repeat the procedure from step 4. To end the sorting, select Back and return to the cloud's Main screen.
  • Page 38: Cloud Windows

    Cloud Windows This section describes the Main screen of Cloud and the services available on the Main screen. About the Main screen Register apps Delete registered apps Sort Log out of all apps License agreement/Privacy statement Settings About the Main screen When using the Cloud function, follow the steps described below first and display the Main screen.
  • Page 39 • Description of displayed icons : Cannot be used because it is not yet released or not available in your region. : Can be used with genuine Canon ink. (2) Add/delete button Use this button to add, delete, and sort apps.
  • Page 40 Log out of all apps You can log out at the same time from all apps that you are logged into. Note • Some apps may not allow you to log out when you are logged on. If you want to log in with a different account, you need to use this function to log out first.
  • Page 41: Using Canon Inkjet Cloud Printing Center

    Using Canon Inkjet Cloud Printing Center Canon Inkjet Cloud Printing Center is a service that links with the cloud function of the printer and allows you to perform operations such as registering and managing apps from your smartphone or tablet device, and checking the print status, print error, and ink status of the printer.
  • Page 42 Preparations before using Canon Inkjet Cloud Printing Center To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register the user information. Print registration information from the printer 1.
  • Page 43 4. Select the language to be used in Print settings 5. Follow the instructions displayed in the window, and print the URL of the authentication site and the Printer registration ID Set A4 size or Letter size plain paper and select OK. The authentication URL and Printer registration ID are printed.
  • Page 44 Access the URL on the printed page, and then enter the e-mail address and other necessary information Important • Do not use the Back button of the web browser while an operation is processing. The screen may not transition properly. 1.
  • Page 45 Access the URL in the e-mail, register the information, and complete the user registration 1. When an e-mail with the subject "Information on Canon Inkjet Cloud Printing Center" is sent to the e-mail address that you entered, select the URL 2.
  • Page 46 <License agreement> <Privacy statement> 3. Configure required settings on the User information input screen, and then select OK...
  • Page 47 This appears only when there is a daylight saving time in the time zone that you selected. Select whether or not to apply the daylight saving time. Password Enter the login password for Canon Inkjet Cloud Printing Center. Password (Confirmation) Enter the password again for confirmation.
  • Page 48 See here for the details of the Login screen Using Canon Inkjet Cloud Printing Center When the user registration is completed, you can log in to the Canon Inkjet Cloud Printing Center and use the service. 1. From your PC, smartphone, or tablet, access the service login URL (http://cs.c-ij.com/) 2.
  • Page 49: Printing Procedure

    • If you fail to log in five straight times, you will not be able to login again for an hour. • You remain logged in for an hour after the last access. • If you do not log in for 400 days, you will be unsubscribed from the Canon Inkjet Cloud Printing Center automatically.
  • Page 50 1. On the Main screen, select the app to be used 2. Enter the information according to the instructions on the authentication screen, and then select Log in 3. In the displayed album list, select the album of your choice 4.
  • Page 51 5. Make the necessary print settings, and then select Print 6. A print job completion message appears, and printing starts...
  • Page 52 If you do not receive the registration e-mail Printing starts on its own even if you do not do anything You may have entered a different e-mail address during the user registration of Canon Inkjet Cloud Printing Center. On the printer's Home screen, select Setup ->...
  • Page 53: Printing Your Printer Registration Id

    MG7100 series, MG6400 series, MG5500 series To add a printer by using Canon Inkjet Cloud Printing Center, you will need a Printer registration ID. From the operation panel of this machine, print the URL of the authentication site and your Printer registration ID.
  • Page 54: Canon Inkjet Cloud Printing Center Window

    Canon Inkjet Cloud Printing Center window This section describes the Canon Inkjet Cloud Printing Center screens that are displayed on your smartphone, tablet device, or computer. Description of the Login screen Description of the Main screen Description of the Login screen This section provides the description of the Login screen of Canon Inkjet Cloud Printing Center.
  • Page 55 This displays the descriptions of this service. Description of the Main screen When you log in to the Canon Inkjet Cloud Printing Center, the Main screen appears. You can use areas shown below to start, add, and manage apps. If you are using a smartphone or tablet, then you can also print photos and documents.
  • Page 56 (1) Mng. printer button Press the Mng. printer button to display the Mng. printer screen. On the Mng. printer screen, you can check the printer information registered in the Canon Inkjet Cloud Printing Center, change the printer name, delete printers,...
  • Page 57 When transferring the ownership of the printer, select Clear the information saved on the printer. • Add printers Select this to add printers to be used in the Canon Inkjet Cloud Printing Center. You need a Printer registration ID to add a printer.
  • Page 58 • Sort This displays the screen to sort registered apps. You can use the buttons to change the display order of apps. When you finish sorting, press the Done button to confirm the order. • Latest notices This displays the latest notices. The symbol indicates that there is a new unread notice.
  • Page 59 You can change the registered e-mail address, password, language, time zone, and other settings. • Help/legal notices The description of the Canon Inkjet Cloud Printing Center screen and various reminders are displayed. • Log out This opens the Log out screen of the Canon Inkjet Cloud Printing Center.
  • Page 60 On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category. ◦ When you select , the details of the app are displayed. When you select , you can choose to register or unregister the app.
  • Page 61 • Properties This screen displays the status of the printer that is currently selected. You can check how much ink is remaining or details about an error that occurred. You can also access the ink purchasing site and the Online Manual. Important •...
  • Page 62 (1) Mng. printer button Press the Mng. printer button to display the Mng. printer screen. On the Mng. printer screen, you can check the printer information registered in the Canon Inkjet Cloud Printing Center, display the printer information update date/time,...
  • Page 63 When transferring the ownership of the printer, select Clear the information saved on the printer. • Add printers Select this to add printers to be used in the Canon Inkjet Cloud Printing Center. You need a Printer registration ID to add a printer.
  • Page 64 The Registered screen lists registered apps. You can check the information of these apps or deregister them. On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category.
  • Page 65 Note • Description of displayed icons : Cannot be used because it is not yet released or not available in your region. : Can be used with genuine Canon ink. • Properties This screen displays the status of the printer that is currently selected.
  • Page 66 (4) Notices area This displays the latest notice. Nothing is displayed in this area if there is no notice. When you select Notice list, you can display up to 40 items. (5) Information area This display other information, including the privacy statement and other companies' licensing information.
  • Page 68: Requirements For Canon Inkjet Cloud Printing Center Operation

    • On the browser you are using, enable cookies. • Canon recommends that you do not use the zoom function or change the font size on your browser. Otherwise, the Canon Inkjet Cloud Printing Center pages may not display correctly.
  • Page 69: Using Remote Ui

    This service allows you to check printer information and execute utility functions from your computer or smartphone. You can also use the convenient web services presented by Canon. Checking the printer IP address To use this service, first check the IP address of this machine from the operation panel of the machine.
  • Page 70 If your printer does not have a LCD monitor 2. Load one sheet of A4 size or Letter size plain paper 3. Hold down the Stop button until the Alarm lamp flashes 15 times 4. Release the button Printing of the network setup information starts. Remote UI startup In the Web browser, directly enter the IPv4 address that you checked from the LCD monitor of the machine.
  • Page 71 AirPrint settings This function allows you to specify the Apple AirPrint settings, such as position information. Google Cloud Print setup This function allows you to register this machine to Google Cloud Print or delete the machine. Firmware update This function allows you to update the firmware and check version information. Manual (Online) This function displays the Online Manual.
  • Page 72: Printing From Airprint Compliant Device

    Printing from AirPrint Compliant Device This document explains how to use AirPrint to print wirelessly from your iPad, iPhone and iPod touch to a Canon printer. AirPrint enables you to print photos, email, Web pages and documents from your Apple device directly to your printer without installing a driver.
  • Page 73 3. From the menu options, tap Print. 4. From Printer Options, select the model that you are using. Important • Because some app does not support AirPrint, Printer Options may not be displayed. If an app does not let you use printer options, you cannot print from that app. Note •...
  • Page 74: Paper Size

    • Copies: Select the number of print copies. • Duplex Printing: If the model supports duplex printing, you can select On or Off. • Range: The page range can be used only with specific app and file types (such as PDF files).
  • Page 75: Deleting A Print Job

    Deleting a Print Job To delete a print job with AirPrint, use one of the following two methods: • From the machine: If your printer has a LCD monitor, use the operation panel to cancel the print job. If you printer does not have a LCD monitor, press the Stop button on the machine to cancel the print job.
  • Page 76 Note • After you turn on the machine, it may take few minutes before the machine can communicate through a wireless LAN connection. Confirm that the machine is connected to the wireless LAN, and then try printing. • If Bonjour on the machine is disabled, AirPrint cannot be used. Check the LAN settings on the machine, and enable Bonjour.
  • Page 77: How To Use Print From E-Mail

    You can print simply from outside like a travel destination. Also, your family or friends can print by registering beforehand. You can use Print from E-mail on any Canon printer that supports the service. Checking Your Environment First, check your environment.
  • Page 78 1. Print the printer registration page's URL and the PIN code 2. Access the URL and enter the owner's e-mail address and other required information 3. Check if an e-mail has been sent to the e-mail address you entered 4. Access the URL provided in the e-mail and complete the printer registration process Note •...
  • Page 79 • From the operation panel of this machine, display the home window and select Setup -> Web service setup -> Web service connection setup -> Print from E-mail setup -> Check address for printing. • From the operation panel of this machine, select Web service ->...
  • Page 80 the document can be printed normally on the printer. If the document cannot be printed, refer to the on-screen manual (operating instructions) that comes with the printer. • Check that the file attached to the e-mail is a Adobe PDF file or an JPEG file. •...
  • Page 81 • If the Print from E-mail information stored on this printer could not be deleted even though the registration information on the service was deleted, delete the registration information from Deregistration of Registered Printer(s) by performing one of the following operations: ◦...
  • Page 82: Preparing To Use Print From E-Mail

    Preparing to Use Print from E-mail To use this service to print a photo or document, you need to follow the procedure provided below and register the machine. Print the Printer Registration Page's URL and the PIN Code First, print the printer registration page's URL and the PIN code. Check that there is sufficient amount of ink in the machine, and then print using the machine's operation panel.
  • Page 83 Important • If you do not select Agree in the use agreement window, you will not able to register as the printer owner. 3. Enter the printer owner's e-mail address, and click Next Important • An e-mail is sent with the required information for completing the registration to the e-mail address entered for the printer's owner.
  • Page 84 Enter any name that will allow you to identify the printer. Important • The maximum number of characters that can be entered is 30. 6. In the Confirm Owner Registration window, check the registration information, and then click Register A temporary password will be displayed. Important •...
  • Page 85: Timezone List

    Timezone List (UTC-12:00) International Date Line West (UTC-11:00) Midway Island (UTC-10:00) Hawaii (UTC-09:00) Alaska (UTC-08:00) Tijuana, Baja California, Pacific Time (US & Canada) (UTC-07:00) Arizona, Chihuahua, La Paz, Mazatlan, Mountain Time (US & Canada) (UTC-06:00) Guadalajara, Mexico City, Monterrey, Saskatchewan, Central America, Central Time (US & Canada) (UTC-05:00) Indiana (East), Bogota, Lima, Quito, Eastern Time (US &...
  • Page 86: Overview Of The Machine

    Overview of the Machine Safety Guide Safety Precautions Regulatory and Safety Information Main Components and Basic Operations Main Components About the Power Supply of the Machine LCD and Operation Panel Loading Paper / Originals Loading Paper Loading Originals Inserting the Memory Card Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status...
  • Page 87: Safety Guide

    Safety Guide Safety Precautions Regulatory and Safety Information...
  • Page 88: Safety Precautions

    Safety Precautions Choosing a location Do not install the machine in a location that is unstable or subject to excessive vibration. Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source.
  • Page 89: Regulatory And Safety Information

    Regulatory and Safety Information ® International ENERGY STAR Program As an ENERGY STAR Partner, Canon Inc. has determined that this product meets the ENERGY STAR guidelines for efficiency. About the disposal of the battery (For models containing lithium battery) Dispose of used batteries according to the local regulations.
  • Page 90: Users In Canada

    This equipment should be installed and operated with minimum distance at least 20cm between the radiator and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or operated with any other antenna or transmitter. Canon U.S.A., Inc. One Canon Park Melville, New York 11747...
  • Page 91 WEEE scheme or your household waste disposal service. For more information regarding return and recycling of WEEE products, please visit www.canon-europe.com/environment. (EEA: Norway, Iceland and Liechtenstein) India only.
  • Page 92: Environmental Information

    Save Mode, please consider that this device may then only switch to a lower energy level after a longer period of time or not at all. Canon does not recommend extending the Activation Times from the optimum ones set as default.
  • Page 93: Main Components And Basic Operations

    Main Components and Basic Operations Main Components About the Power Supply of the Machine LCD and Operation Panel...
  • Page 94: Main Components

    Main Components Front View Rear View Inside View Operation Panel...
  • Page 95: Front View

    Front View operation panel Use to change the settings of the machine or to operate it. Also, lift and open it to replace an ink tank, to check the ink lamp, or to remove jammed paper inside the machine. Operation Panel document cover Open to load an original on the platen glass.
  • Page 96 paper output support Extend to support ejected paper. paper output tray Printed paper is ejected. Open it before printing. (10) card slot Insert a memory card. Before Inserting the Memory Card (11) Access lamp Lights or flashes to indicate the memory card status. Inserting the Memory Card (12) platen glass...
  • Page 97: Rear View

    Rear View transport unit Open to remove jammed paper. power cord connector Plug in the supplied power cord. USB port Plug in the USB cable to connect the machine with a computer. Important Do not touch the metal casing. Do not plug in or unplug the USB cable while the machine is printing or scanning originals with the computer.
  • Page 98: Inside View

    Inside View ink lamps Lights or flashes red to indicate the ink tank status. Checking the Ink Status with the Ink Lamps print head holder The print head is pre-installed. Note For details on replacing an ink tank, see Replacing an Ink Tank.
  • Page 99: Operation Panel

    Operation Panel * All lamps on the operation panel are shown lit in the illustration below for explanatory purposes. ON button/POWER lamp Turns the power on or off. Lights white after flashing when the power is turned on. Before turning on the power, make sure that the document cover is closed. Turning the Machine On and Off HOME button Used to display the HOME screen.
  • Page 100 LCD and Operation Panel (10) OK button Finalizes the selection of a menu or setting item. Resolves an error when printing is in progress or resumes the machine's normal operation after removing jammed paper. (11) Back button Returns the LCD to the previous screen. (12) Function buttons Used to select menus on the HOME screen or select a function menu displayed at...
  • Page 101: About The Power Supply Of The Machine

    About the Power Supply of the Machine Confirming that the Power Is On Turning the Machine On and Off Notice for the Power Plug/Power Cord Notice for Unplugging the Power Cord...
  • Page 102: Confirming That The Power Is On

    Confirming that the Power Is On The POWER lamp is lit white when the machine is turned on. Even if the LCD is off, if the POWER lamp is lit, the machine is on. Note It may take a while for the machine to start printing immediately after you turn on the machine.
  • Page 103: Turning The Machine On And Off

    Turning the Machine On and Off Turning on the machine Press the ON button to turn on the machine. The POWER lamp flashes and then remains lit white. Confirming that the Power Is On Note It may take a while for the machine to start printing immediately after you turn on the machine.
  • Page 104 Important When you unplug the power cord after turning off the machine, be sure to confirm that the POWER lamp is off. Notice for Unplugging the Power Cord Note Auto power off feature You can set the machine to automatically turn off when no operations are performed or no print jobs are sent to the machine for a certain interval.
  • Page 105: Notice For The Power Plug/Power Cord

    Notice for the Power Plug/Power Cord Unplug the power cord once a month to confirm that the power plug/power cord does not have anything unusual described below. The power plug/power cord is hot. The power plug/power cord is rusty. The power plug/power cord is bent. The power plug/power cord is worn.
  • Page 106: Notice For Unplugging The Power Cord

    Notice for Unplugging the Power Cord To unplug the power cord, follow the procedure below. Important When you unplug the power cord, press the ON button, then confirm that the POWER lamp is off. Unplugging the power cord while the POWER lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced.
  • Page 107: Lcd And Operation Panel

    LCD and Operation Panel You can use the machine to print photos on a memory card, make copies, or scan originals without a computer. You can also make good use of the various functions of the machine using the operation panel starting from the HOME screen on the LCD.
  • Page 108 The number of function menus and their contents vary depending on the screen. Check the function menus displayed at the bottom of the screen, then select the one desired. Example: Photo selection screen in Select photo print Press the left Function button to select Change view. The Change view screen will appear.
  • Page 110: Loading Paper / Originals

    Loading Paper / Originals Loading Paper Loading Originals Inserting the Memory Card...
  • Page 111: Loading Paper

    Loading Paper Loading Plain Paper / Photo Paper Loading Envelopes Media Types You Can Use Media Types You Cannot Use Printing Area...
  • Page 112: Loading Plain Paper / Photo Paper

    If you cut plain paper into small size such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) to perform trial print, it can cause paper jams. Note We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Media Types You Can Use.
  • Page 113 Holding the right tab on the front tray, pull out the feeder until it stops. Use the right paper guide to slide both paper guides all the way out. Load the paper in the center of the feeder WITH THE PRINT SIDE FACING DOWN.
  • Page 114 Slide the right paper guide to align the paper guides with both sides of the paper stack. Do not slide the paper guides too hard against the paper. The paper may not be fed properly. Note Do not load sheets of paper higher than the load limit mark (D). Keep the paper stack height below the tabs of the paper guides.
  • Page 115 Holding the right tab on the front tray, push the feeder back until the arrow ( ) on the front tray is aligned with the arrow ( ) on the machine. Open the paper output tray. Extend the paper support (F), then open the output tray extension (G). Open the paper output tray gently, then extend the paper output support (I).
  • Page 116 Important Be sure to open the paper output tray when printing. If not open, the machine cannot start printing. Note After loading paper Select the size and type of the loaded paper on the print settings screen of the operation panel or printer driver.
  • Page 117: Loading Envelopes

    Loading Envelopes You can load Envelope DL and Envelope Com 10. The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important Printing of envelopes from the operation panel or from a digital camera is not supported. Do not use the following envelopes.
  • Page 118 Open the front tray gently. Hold the right tab on the front tray to pull out the feeder until it stops. Use the right paper guide to slide both paper guides all the way out. Load the envelopes in the center of the feeder WITH THE ADDRESS SIDE FACING DOWN.
  • Page 119 Slide the right paper guide to align the paper guides with both sides of the envelopes. Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed properly. Note Do not load envelopes higher than the load limit mark (D). Keep the envelope stack height below the tabs of the paper guides.
  • Page 120 Open the paper output tray. Extend the paper support (F), then open the output tray extension (G). Open the paper output tray gently, then extend the paper output support (I). Important Be sure to open the paper output tray when printing. If not open, the machine cannot start printing.
  • Page 121 Note After loading envelopes Select the size and type of the loaded envelopes on the print settings screen of the printer driver.
  • Page 122: Media Types You Can Use

    Envelopes Canon genuine papers The Model Number of Canon genuine paper is shown in brackets. Refer to the instruction manual supplied with the paper for detailed information on the printable side and notes on handling paper. For information on the page sizes available for each Canon genuine paper, access our website.
  • Page 123: Paper Weight

    You can use paper in the following weight range. 17 to 28 lb (64 to 105 g /m ) (except for Canon genuine paper) Do not use heavier or lighter paper (except for Canon genuine paper), as it could jam in the machine.
  • Page 124 Notes on Storing Paper Take out only the necessary number of paper from the package, just before printing. To avoid curling, when you do not print, put unused paper back into the package and keep it on a level surface. And also, store it avoiding heat, humidity, and direct sunlight.
  • Page 125: Paper Load Limit

    Approx. 50 sheets Plain Paper (including recycled paper) Envelopes 5 envelopes Canon Genuine Papers Note We recommend that you remove the previously printed sheet from the paper output tray before continuously printing to avoid blurs and discoloration (except for High Resolution Paper <HR-101N>).
  • Page 126 Paper for creating your own prints: Media Name <Model No.> Front Tray T-Shirt Transfers <TR-301> 1 sheet Photo Stickers <PS-101> 1 sheet *1 Proper feeding of paper may not be possible at the maximum capacity depending on the type of paper or environmental conditions (either very high or low temperature or humidity). In such cases, reduce the number of paper you load at a time to less than half.
  • Page 127: Media Type Settings On The Operation Panel

    Media Type Settings on the Operation Panel Commercially Available Papers Media Name Settings in Type Plain Paper (including recycled paper) Plain paper Canon Genuine Papers Paper for printing photos: Media Name <Model No.> Settings in Type Photo Paper Pro Platinum <PT-101> Pro Platinum Glossy Photo Paper "Everyday Use"...
  • Page 128: Media Types You Cannot Use

    Paper that is too thin (weighing less than 17 lb (64 g /m Paper that is too thick (weighing more than 28 lb (105 g /m ), except for Canon genuine paper) Paper thinner than a postcard, including plain paper or notepad paper cut to a small...
  • Page 129: Printing Area

    Printing Area Printing Area Other Sizes than Letter, Legal, Envelopes Letter, Legal Envelopes...
  • Page 130: Printing Area

    To ensure the best print quality, the machine allows a margin along each edge of media. The actual printable area will be the area inside these margins. Recommended printing area : Canon recommends that you print within this area. Printable area : The area where it is possible to print.
  • Page 131 Depending on the type of paper, Borderless Printing may reduce the print quality at the top and bottom edges of the paper or cause these parts to become smudged.
  • Page 132: Other Sizes Than Letter, Legal, Envelopes

    Other Sizes than Letter, Legal, Envelopes Size Printable Area (width x height) 5.56 x 7.95 inches (141.2 x 202.0 mm) 8.00 x 11.38 inches (203.2 x 289.0 mm) 6.90 x 9.80 inches (175.2 x 249.0 mm) 4" x 6" (10 x 15 cm) 3.73 x 5.69 inches (94.8 x 144.4 mm) 5"...
  • Page 133: Letter, Legal

    Letter, Legal Size Printable Area (width x height) Letter 8.00 x 10.69 inches (203.2 x 271.4 mm) Legal 8.00 x 13.69 inches (203.2 x 347.6 mm) Recommended printing area 1.70 inches (43.3 mm) 1.47 inches (37.4 mm) Printable area 0.12 inches (3.0 mm) 0.20 inches (5.0 mm) 0.25 inches (6.4 mm) 0.25 inches (6.3 mm)
  • Page 134: Envelopes

    Envelopes Size Recommended Printing Area (width x height) Envelope DL 3.88 x 7.06 inches (98.8 x 179.5 mm) Envelope Com 10 3.68 x 7.90 inches (93.5 x 200.8 mm) Recommended printing area 0.31 inches (8.0 mm) 1.28 inches (32.5 mm) 0.22 inches (5.6 mm) 0.22 inches (5.6 mm)
  • Page 135: Loading Originals

    Loading Originals Loading Originals on the Platen Glass How to Load Originals for Each Function Originals You Can Load How to Detach / Attach the Document Cover...
  • Page 136: Loading Originals On The Platen Glass

    Loading Originals on the Platen Glass You can load originals to copy or scan on the platen glass. Load an original on the platen glass. Open the document cover. Load the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass.
  • Page 137 Important After loading the original on the platen glass, be sure to close the document cover before starting to copy or scan.
  • Page 138: How To Load Originals For Each Function

    How to Load Originals for Each Function You may have to load the original in a different position depending on the function you selected in copying, scanning, etc. Load the original in the correct position according to the selected function. If you do not load the original correctly, it may not be scanned properly. Loading the Original to Be Aligned with the alignment mark Load originals to copy In Scan,...
  • Page 139 Loading Only One Original in the Center of the platen glass Scan only one printed photo in Photo copy In Scan, - select Auto scan for Doc.type to scan one printed photo, postcard, business card, or disc - select Photo for Doc.type and specify Auto scan for Scan size to scan one original Scan one printed photo, postcard, business card, or disc with a software application on a computer...
  • Page 140 Note The Skew Correction function automatically compensates for the originals placed at an angle of up to approximately 10 degrees. Slanted photos with a long edge of 7.1 inches (180 mm) or more cannot be corrected. Non-rectangular or irregular shaped photos (such as cut out photos) may not be scanned properly.
  • Page 141: Originals You Can Load

    Originals You Can Load The originals you can load on the platen glass are as follows. Item Details - Text document, magazine, or newspaper Types of originals - Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.) Size (width x height) Max.
  • Page 142: How To Detach / Attach The Document Cover

    How to Detach / Attach the Document Cover Detaching the document cover: Hold up the document cover vertically and then tip it back. Attaching the document cover: Fit both hinges of the document cover into the holder and insert both hinges of the document cover vertically as illustrated below.
  • Page 143: Inserting The Memory Card

    Inserting the Memory Card Before Inserting the Memory Card Inserting the Memory Card Removing the Memory Card...
  • Page 144: Before Inserting The Memory Card

    Before Inserting the Memory Card The following types of memory cards and image data are compatible with the machine. Important Image data shot by the digital camera If you took and saved photos on a type of memory card that does not guarantee the operation on your digital camera, the image data may be unreadable on the machine or damaged.
  • Page 145: Printable Image Data

    Printable Image Data This machine accepts images taken with a camera compliant with the Design rule for Camera File system (Exif 2.2/2.21/2.3 compliant), TIFF (Exif 2.2/2.21/2.3 compliant). Other image or movie types such as RAW images cannot be printed. The machine accepts images scanned and saved with the machine when Doc.type is set to Photo and Format is set to JPEG (file extension ".jpg").
  • Page 146: Inserting The Memory Card

    Inserting the Memory Card Important When a memory card is inserted into the card slot, the Access lamp is lit. When the Access lamp is flashing, the machine is accessing the memory card. In this case, do not touch the area around the card slot. Note When Read/write attribute is set to Writable from USB PC or Writable from LAN PC, you cannot print image data from the memory card or save scanned data on the...
  • Page 147 Insert the following types of memory cards into the lower card slot: SD Secure Digital memory card, SDHC memory card miniSD Card , miniSDHC Card microSD Card , microSDHC Card Important Part of the memory card will protrude from the card slot, but do not force it into the slot any further.
  • Page 148 Do not insert more than one memory card at a time.
  • Page 149: Removing The Memory Card

    Removing the Memory Card Important If you used the card slot as the memory card drive of a computer, you must perform the "safe removal" operation on your computer before physically removing the memory card from the machine. Setting Up the Card Slot as the Memory Card Drive of the Computer Make sure that the Access lamp is lit, and remove the memory card.
  • Page 150: Replacing An Ink Tank

    Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status...
  • Page 151: Replacing An Ink Tank

    Replacing an Ink Tank When remaining ink cautions or errors occur, the message will appear on the LCD to inform you of the error. Take appropriate action according to the message. A Message Is Displayed Note For information on the compatible ink tank, refer to the printed manual: Safety and Important Information.
  • Page 152 Open the operation panel (A), then open the paper output tray (B). Open the operation panel until it stops. The print head holder moves to the replacement position. Caution Do not hold the print head holder to stop or move it forcibly. Do not touch the print head holder until it stops completely.
  • Page 153 Important Do not touch other parts besides the ink tanks. Handle the ink tank carefully to avoid staining of clothing or the surrounding area. Discard the empty ink tank according to the local laws and regulations regarding disposal of consumables. Note Do not remove two or more ink tanks at the same time.
  • Page 154 If the orange tape remains on the Y-shape air hole (D), ink may splash or the machine may not print properly. Hold the ink tank with the orange protective cap pointing up while being careful not to block the Y-shape air hole (D). Lift up the tab on the orange protective cap to remove it off GENTLY.
  • Page 155 Press on the top of the ink tank until the ink tank snaps firmly into place. Make sure that the ink lamp lights up red. Important You cannot print if the ink tank is installed in the wrong position. Be sure to install the ink tank in the correct position according to the label on the print head holder.
  • Page 156 Important When opening or closing the operation panel, do not touch the buttons and LCD on the operation panel. Doing so may result in an unexpected operation. Note If the error message appears after the operation panel is closed, take appropriate action.
  • Page 157: Checking The Ink Status

    Checking the Ink Status Checking the Ink Status with the LCD on the Machine Checking the Ink Status with the Ink Lamps You can also check the ink status on the computer screen. Checking the Ink Status from Your Computer...
  • Page 158: Checking The Ink Status With The Lcd On The Machine

    Checking the Ink Status with the LCD on the Machine Make sure that the power is turned on, and display the HOME screen. If the HOME screen is not displayed, press the HOME button to display it. Select Setup on the HOME screen. LCD and Operation Panel The setup menu screen will appear.
  • Page 159: Checking The Ink Status With The Ink Lamps

    Checking the Ink Status with the Ink Lamps Make sure that the power is turned on. Open the front cover, then open the paper output tray. Lift the operation panel and open until it stops. Replacing Procedure Check the ink lamp. Close the operation panel after checking the ink lamp status.
  • Page 160 The ink lamp is off. The ink tank is not installed properly or the function for detecting the remaining ink level is disabled. If the ink tank is not firmly in place, make sure that the orange protective cap has been removed from the bottom of the ink tank, then press on the top of the ink tank until the ink tank clicks into place.
  • Page 161: Maintenance

    Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Machine...
  • Page 162: When Printing Becomes Faint Or Colors Are Incorrect

    When Printing Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head...
  • Page 163: Maintenance Procedure

    Maintenance Procedure If print results are blurred or colors are not printed correctly, the print head nozzle is probably clogged. Follow the procedure below to print the nozzle check pattern, check the print head nozzle condition, then clean the print head. If printed ruled lines are misaligned or print results are otherwise unsatisfactory, aligning the print head may improve print quality.
  • Page 164: Clean The Print Head

    When the Print Results Are Blurred or Uneven: Step 1 Print the nozzle check pattern. From the machine Printing the Nozzle Check Pattern From the computer Use Your Computer to Print a Nozzle Check Pattern Examine the nozzle check pattern. After cleaning the print head, Examining the Nozzle Check Pattern print and examine the nozzle...
  • Page 165 When the Print Results Are Not Even such as the Ruled Lines Are Misaligned: Align the print head. From the machine Aligning the Print Head...
  • Page 166: Printing The Nozzle Check Pattern

    Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Watch the movie Note If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the ink tank whose ink is low.
  • Page 167 The nozzle check pattern will be printed and two pattern confirmation screens will appear on the LCD. Examine the nozzle check pattern. Examining the Nozzle Check Pattern...
  • Page 168: Examining The Nozzle Check Pattern

    Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. Check if there are missing lines in the pattern or horizontal white streaks in the pattern (D). No missing lines/No horizontal white streaks Lines are missing/Horizontal white streaks are present Number of sheets printed so far Select the pattern that is closer to the printed nozzle check pattern on the...
  • Page 169 Confirm the message, then press the OK button. The screen will return to the Maintenance screen. Note Press the HOME button to exit Setup and display the HOME screen. (lines are missing or horizontal white streaks are present) in the pattern or pattern (D), or in both patterns: The cleaning is required.
  • Page 170: Cleaning The Print Head

    Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary.
  • Page 171 Select Yes, then press the OK button. The nozzle check pattern will be printed. Examine the nozzle check pattern. Examining the Nozzle Check Pattern Note Press the HOME button to exit Setup and display the HOME screen. If the problem is not resolved after cleaning the print head twice, clean the print head deeply.
  • Page 172: Cleaning The Print Head Deeply

    Cleaning the Print Head Deeply If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary. You need to prepare: a sheet of A4 or Letter-sized plain paper Make sure that the power is turned on.
  • Page 173 The nozzle check pattern will be printed. When the completion message appears, press the OK button. The screen will return to the Maintenance screen. Examine the nozzle check pattern. Examining the Nozzle Check Pattern If a particular color is not printed properly, replace the ink tank of that color. Replacing an Ink Tank If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours.
  • Page 174: Aligning The Print Head

    Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note If the remaining ink level is low, the print head alignment sheet will not be printed correctly. Replace the ink tank whose ink is low. Replacing an Ink Tank You need to prepare: a sheet of A4 or Letter-sized plain paper (including recycled paper)*...
  • Page 175 Confirm the message, select Yes, then press the OK button. The print head alignment sheet will be printed. Important Do not touch any printed part on the print head alignment sheet. Be careful not to get the print head alignment sheet dirty. If the sheet is stained or wrinkled, it may not be scanned properly.
  • Page 176 Close the document cover gently, then press the OK button. The machine starts scanning the print head alignment sheet, and the print head position will be adjusted automatically. Important Do not open the document cover or move the print head alignment sheet on the platen glass until adjusting the print head position is complete.
  • Page 177: Performing Maintenance From A Computer

    Performing Maintenance from a Computer Cleaning the Print Heads from Your Computer Cleaning Inside the Machine Cleaning the Paper Feed Rollers from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer...
  • Page 178: Cleaning The Print Heads From Your Computer

    The procedure for cleaning the print head is as follows: Cleaning Select Cleaning from the pop-up menu on the Canon IJ Printer Utility Click the Cleaning icon When the dialog opens, select the ink group for which cleaning is to be performed.
  • Page 179 Deep Cleaning is more thorough than cleaning. Perform deep cleaning when two Cleaning attempts do not resolve the print head problem. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility Click the Deep Cleaning icon When the dialog opens, select the ink group for which deep cleaning is to be performed.
  • Page 180: Cleaning Inside The Machine

    The procedure for performing bottom plate cleaning is as follows: Bottom Plate Cleaning Select Cleaning from the pop-up menu on the Canon IJ Printer Utility Click the Bottom Plate Cleaning icon The dialog opens.
  • Page 181: Cleaning The Paper Feed Rollers From Your Computer

    Roller Cleaning Prepare the machine Remove all sheets of paper from the front tray. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility Click the Roller Cleaning icon The confirmation message appears. Execute paper feed roller cleaning Make sure that the machine is on and then click OK.
  • Page 182: Use Your Computer To Print A Nozzle Check Pattern

    The procedure for printing a nozzle check pattern is as follows: Nozzle Check Select Test Print from the pop-up menu on the Canon IJ Printer Utility Click the Nozzle Check icon The confirmation message appears. Click to display the items that you need to check before printing the nozzle check pattern.
  • Page 183: Aligning The Print Head

    Aligning the Print Head When you perform head position adjustment, errors in the print head adjustment position are corrected and conditions such as color and line streaking are improved. If the print results appear uneven because of line shifts or other conditions, adjust the position of the print head.
  • Page 184: Aligning The Print Head Position From Your Computer

    Check the Align heads manually check box. Apply the settings Click Apply and when the confirmation message appears, click OK. Select Test Print from the pop-up menu on the Canon IJ Printer Utility Click the Print Head Alignment icon A message is displayed.
  • Page 185 Note If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks Confirm the displayed message and click OK The second pattern is printed. Check the printed pattern Enter the numbers of the patterns with the least noticeable stripes or streaks in the associated boxes, and click OK.
  • Page 186 Note If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes. (A) Least noticeable horizontal stripes (B) Most noticeable horizontal stripes If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal streaks.
  • Page 187: Cleaning The Machine

    Cleaning the Machine Cleaning the Exterior of the Machine Cleaning the Platen Glass and Document Cover Cleaning the Paper Feed Roller Cleaning the Inside of the Machine (Bottom Plate Cleaning) Cleaning the Protrusions inside the Machine...
  • Page 188: Cleaning The Exterior Of The Machine

    Cleaning the Exterior of the Machine Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently. Smooth out wrinkles on the cloth if necessary before cleaning. Important Be sure to turn off the power and disconnect the power plug before cleaning the machine.
  • Page 189: Cleaning The Platen Glass And Document Cover

    Cleaning the Platen Glass and Document Cover Important Be sure to turn off the power and disconnect the power plug before cleaning the machine. Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface. Paper tissue powder or fine threads may remain inside the machine and cause problems such as print head blockage and poor printing results.
  • Page 190: Cleaning The Paper Feed Roller

    Cleaning the Paper Feed Roller If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only when necessary.
  • Page 191 Make sure that the paper feed roller has stopped rotating, then follow the message to load three or more sheets of A4 or Letter-sized plain paper in the front tray. Open the paper output tray gently. Press the OK button. The machine starts cleaning.
  • Page 192: Cleaning The Inside Of The Machine (Bottom Plate Cleaning)

    Cleaning the Inside of the Machine (Bottom Plate Cleaning) Remove stains from the inside of the machine. If the inside of the machine becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper.
  • Page 193 Load only this sheet of paper in the front tray with the ridges of the creases facing up and the edge of the half with no crease facing away from you. Open the paper output tray gently, then press the OK button. The paper cleans the inside of the machine as it feeds through the machine.
  • Page 194: Cleaning The Protrusions Inside The Machine

    Cleaning the Protrusions inside the Machine Important Be sure to turn off the power and disconnect the power plug before cleaning the machine. You need to prepare: cotton swab If the protrusions inside the machine are stained, wipe off any ink from the protrusions using a cotton swab or the like.
  • Page 195: Changing The Machine Settings

    Changing the Machine Settings Changing Machine Settings from Your Computer Changing the Machine Settings on the LCD Setting Up the Card Slot as the Memory Card Drive of the Computer...
  • Page 196: Changing Machine Settings From Your Computer

    Changing Machine Settings from Your Computer Checking the Ink Status from Your Computer Registering a Changed Printing Profile Managing the Machine Power Reducing the Machine Noise Changing the Machine Operation Mode...
  • Page 197: Checking The Ink Status From Your Computer

    You can check the detailed information such as the remaining ink level and the ink tank types of your model. Select Ink Level Information from the pop-up menu on the Canon IJ Printer Utility An illustration of the ink types and their status are displayed.
  • Page 198: Registering A Changed Printing Profile

    Registering a Changed Printing Profile You can name and register the printing profile you made in the Print Dialog. The registered printing profile can be called up from Presets to be used. You can also delete the unnecessary printing profile. The procedure for registering a printing profile is as follows: Registering a Printing Profile In the Print dialog, set the necessary items...
  • Page 199 Using Registered Printing Profile On Presets in the Print dialog, select the name of printing profile you want to use Printing profile in the Print dialog will be updated to the called profile. Deleting Unnecessary Printing Profile Select the printing profile to be deleted •...
  • Page 200: Managing The Machine Power

    The Power Off function turns off the machine. When you use this function, you will not be able to turn the machine on from the printer driver. Select Power Settings from the pop-up menu on the Canon IJ Printer Utility Execute power off Click Power Off, and when the confirmation message appears, click OK.
  • Page 201 Auto Power On Specifying Enable from the list will turn the machine on upon receipt of print data. Auto Power Off Specify the time from the list. When this time lapses without any operations from the printer driver or the machine, the machine is turned off automatically. Apply the settings The setting is enabled after this.
  • Page 202: Reducing The Machine Noise

    Using this function may lower the print speed. The procedure for using the quiet mode is as follows: Select Quiet Settings from the pop-up menu on the Canon IJ Printer Utility Note...
  • Page 203 Use quiet mode during specified hours Select this option when you wish to reduce the operating noise of the machine during a specified period of time. Set the Start time and the End time of the quiet mode you wish to be activated. If both are set to the same time, the quiet mode will not function.
  • Page 204: Changing The Machine Operation Mode

    Do not show again check box in the displayed dialog. To display the guide messages again, display the Canon IJ Printer Utility pop- up menu, select Custom Settings, and then check the Hagaki Printing check box.
  • Page 205 Align heads manually Usually, the Print Head Alignment function of Test Print on the pop-up menu in the Canon IJ Printer Utility is set to automatic head alignment, but you can change it to manual head alignment. If the printing results are unsatisfactory even after you execute automatic head...
  • Page 206: Changing The Machine Settings On The Lcd

    Changing the Machine Settings on the LCD Changing the Machine Settings on the LCD Print settings LAN settings Device user settings PictBridge print settings Language selection Firmware update Reset setting About ECO settings About Quiet setting Before Using the Machine with the Access Point Mode...
  • Page 207: Changing The Machine Settings On The Lcd

    Changing the Machine Settings on the LCD This section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Extended copy amount as an example. Make sure that the machine is turned on. 2.
  • Page 208 You can select the setting menus below. Print settings LAN settings Device user settings PictBridge print settings Language selection Firmware update Reset setting Note • You can use the machine considering the environment, such as setting 2-sided printing as default or enabling the machine to turn on/off automatically.
  • Page 209: Print Settings

    Print settings • Prevent paper abrasion Use this setting only if the print surface becomes smudged. Important • Be sure to set this back to OFF after printing since it may result in lower printing speed or lower print quality. •...
  • Page 210: Lan Settings

    LAN settings • WLAN active/inactive Activates/deactivates wireless LAN. • Wireless LAN setup Selects the setup method for wireless LAN connection. Note • You can also enter this setting menu by selecting Wireless LAN setup on the HOME screen. In this case, activate wireless LAN. When this menu is selected, the machine starts searching for a WPS-compatible access point.
  • Page 211 IPv4 address XXX. XXX. XXX. XXX IPv4 subnet mask XXX. XXX. XXX. XXX IPv4 default gateway XXX. XXX. XXX. XXX IPv6 address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX IPv6 subnet prefix length XXX IPv6 default gateway XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX MAC address XX:XX:XX:XX:XX:XX...
  • Page 212 Note • You cannot change this setting with the memory card inserted in the card slot. ◦ WSD setting Setting items when you use WSD (one of the network protocols supported in Windows 8, Windows 7, and Windows Vista). Enable/disable WSD Selects whether WSD is enabled or disabled.
  • Page 213 ◦ Access point mode settings When you use the machine as an access point, specify the access point name and the security setting. Before Using the Machine with the Access Point Mode...
  • Page 214: Device User Settings

    • Device info sending setting Selects whether you will send the printer usage information to Canon server. The information sent to Canon will be utilized to develop better products. Select Agree to send the printer usage information to Canon server.
  • Page 215: Pictbridge Print Settings

    PictBridge print settings You can change the print settings when printing from a PictBridge (Wireless LAN) compliant device. Set the print settings to Default on the PictBridge (Wireless LAN) compliant device when you want to print according to the settings on the machine. To change print settings from the PictBridge (Wireless LAN) compliant device: Settings on a PictBridge (Wireless LAN) Compliant Device 1.
  • Page 216 • If No correction is selected, photos are printed without correction. 6. Red-EyeCorrection Select ON to correct red eyes in portraits caused by flash photography. Depending on the type of the photo, red eyes may not be corrected or parts other than the eyes may be corrected.
  • Page 217: Language Selection

    Language selection Changes the language for messages and menus on the LCD.
  • Page 218: Firmware Update

    Firmware update You can update the firmware of the machine, check the firmware version, or perform settings of a notification screen, a DNS server and a proxy server. Note • Only Check current version is available when Disable LAN is selected for WLAN active/inactive in LAN settings.
  • Page 219: Reset Setting

    Reset setting You can change the settings back to the default. • Web service setup only Reverts the Web service settings back to the default. • LAN settings only Reverts the LAN settings back to the default. • Settings only Reverts the settings such as the paper size or media type back to the default.
  • Page 220: About Eco Settings

    About ECO settings This setting allows you to use automatic duplex printing as a default to save paper and to turn the machine on/off automatically to save electricity. Using Duplex Printing Using Power Saving Function Using Duplex Printing Follow the procedure below to use duplex printing. Make sure that the machine is turned on.
  • Page 221 Make sure that the machine is turned on. 2. Select ECO settings on the HOME screen. LCD and Operation Panel 3. Select Energy saving settings, then press the OK button. 4. Use the button to change the setting item, use the button to change the setting, then use the OK button to confirm the selection.
  • Page 222: About Quiet Setting

    About Quiet setting Enables this function on the machine if you want to reduce the operating noise, such as when printing at night. Follow the procedure below to perform setting. Make sure that the machine is turned on. 2. Select Quiet setting on the HOME screen.
  • Page 223: Before Using The Machine With The Access Point Mode

    Before Using the Machine with the Access Point Mode When you use the machine with the access point mode, be sure to specify the access point name of the machine and the security setting in advance. Setting Procedure When Using the Machine with the Access Point Mode Make sure that the machine is turned on.
  • Page 224 15. Press the left Function button to finish specifying the passphrase setting. For details on printing or scanning with the access point mode: Printing with the Access Point Mode Scanning with the Access Point Mode Restrictions on Using the Access Point Mode When you use the machine with the access point mode, note the following.
  • Page 225: Setting Up The Card Slot As The Memory Card Drive Of The Computer

    Setting Up the Card Slot as the Memory Card Drive of the Computer Setting Up the Card Slot as the Memory Card Drive of the Computer...
  • Page 226: Setting Up The Card Slot As The Memory Card Drive Of The Computer

    Setting Up the Card Slot as the Memory Card Drive of the Computer The card slot of the machine can also be used as the memory card drive of the computer. Note • When you use the machine over LAN, the card slot of the machine can be used as the network drive. Using the Card Slot over a Network •...
  • Page 227 Writable from LAN PC The card slot is used as the memory card drive of a computer connected to the machine via a network. Data can be written on the memory card from the computer. Not writable from PC The card slot is used only for reading. Be sure to select this mode when printing photos from a memory card.
  • Page 228: Information About Network Connection

    Information about Network Connection Useful Information about Network Connection...
  • Page 229: Useful Information About Network Connection

    Useful Information about Network Connection Initial Values Set at Factory (Network) Connecting the Machine to the Computer Using a USB Cable When Detecting the Printers Have the Same Name Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN Printing Out Network Setting Information...
  • Page 230: Initial Values Set At Factory (Network)

    Enable Timeout setting 1 minute Enable/disable Bonjour Enable Service name Canon MG6400 series LPR protocol setting Enable PictBridge communication Enable Wireless LAN DRX setting Enable ("XX" represents alphanumeric characters.) * The initial value in this item varies by machine. You can check the value in this item using the operation panel on the machine.
  • Page 231: Connecting The Machine To The Computer Using A Usb Cable

    Connecting the Machine to the Computer Using a USB Cable Connect the machine and the computer using a USB cable as the illustration below. The USB port is located on the rear of the machine.
  • Page 232: When Detecting The Printers Have The Same Name

    When Detecting the Printers Have the Same Name When the printer is detected, you may see multiple printers of the same name on the detection result screen. The MAC address or the printer name specified by Bonjour is displayed at the end of the printer name on the detection result screen.
  • Page 233: Connecting To Other Computer With Lan/Changing The Connection Method From Usb To Lan

    Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN To add the computer connecting the printer with LAN or to change the connection method between the printer and the computer from USB to LAN, perform setup according to the instructions on our website. Connecting to Other Computer with LAN To add the computer connecting the printer with LAN, perform setup according to the instructions on our website.
  • Page 234: Printing Out Network Setting Information

    Printing Out Network Setting Information You can print out the network settings of the machine such as its IP address and SSID. Important • This print out contains valuable information about your computer. Handle it with care. Make sure that the machine is turned on. Load a sheet of A4 or Letter-sized plain paper.
  • Page 235 Authentication Method of the Authentication none/auto/open/shared/WPA-PSK/WPA2-PSK Signal Strength Signal Strength 0 to 100 [%] TCP/IP Version TCP/IP Version IPv4 & IPv6/IPv4 IPv4 IP Address Selected IP Address (IPv4) XXX.XXX.XXX.XXX IPv4 Default Gateway Default Gateway (IPv4) XXX.XXX.XXX.XXX Subnet Mask Subnet Mask XXX.XXX.XXX.XXX IPv6 IP Address *1 Selected IP Address (IPv6)
  • Page 236 *1 Only when IPv6 is activated, the status of the network is printed. *2 Only IPv6 and the IPsec setting are activated, the status of the network is printed.
  • Page 237: About Network Communication

    About Network Communication Changing and Confirming Network Settings Appendix for Network Communication...
  • Page 238: Changing And Confirming Network Settings

    Changing and Confirming Network Settings IJ Network Tool Canon IJ Network Tool Screen Canon IJ Network Tool Menus Changing the Settings in the Wireless LAN Sheet Changing the WEP Detailed Settings Changing the WPA or WPA2 Detailed Settings Changing the Settings in the Wired LAN Sheet...
  • Page 239: Ij Network Tool

    • Do not print when IJ Network Tool is running. • If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access.
  • Page 240: Canon Ij Network Tool Screen

    Canon IJ Network Tool Screen This section describes the items displayed on the Canon IJ Network Tool screen. 1. Utilities Modifies the settings of the machine. Select to change the network name (SSID) settings. Setup Sets up the machine. If you setup the machine from scratch, connect your computer and the machine with a USB cable.
  • Page 241 4. Configuration... Enabled when Utilities is selected. Click to display the Configuration screen to configure settings of the selected printer. Note • This item has the same function as Configuration... in the Settings menu.
  • Page 242: Canon Ij Network Tool Menus

    • If the printer is being used from another computer, a screen is displayed informing you of this condition. Note • This item has the same function as Update in the Canon IJ Network Tool screen. Network Information Displays the Network Information screen to confirm the network settings of the printer.
  • Page 243: Changing The Settings In The Wireless Lan Sheet

    Changing the Settings in the Wireless LAN Sheet To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
  • Page 244 The network name (SSID) of the wireless LAN is displayed. Note • Enter the same SSID that the access point is configured to use. The SSID is case-sensitive. 3. Search... The Access Points screen is displayed to select an access point to connect to. Access Points Screen Note •...
  • Page 245 Sets the IP address of the printer to be used over the LAN. Set a value appropriate for your network environment. Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server. DHCP server functionality must be enabled on your wireless LAN router or access point.
  • Page 246 If the target access point is set to a closed network (the stealth mode), click Cancel to return to the previous screen and enter the network name (SSID) in Network (SSID). Note • Make sure that the access point is turned on. 3.
  • Page 247: Changing The Wep Detailed Settings

    Changing the WEP Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
  • Page 248 Hexadecimal (Hex) 10 digits 26 digits 2. Key Length: Select either 64 bit or 128 bit. 3. Key Format: Select either ASCII or Hex. 4. Key ID: Select the Key ID (index) set to the access point. Note • When the printer is connected to an AirPort Base Station via a LAN: When the printer is connected to an AirPort Base Station via a LAN, confirm the settings in Wireless Security of AirPort Utility.
  • Page 249: Changing The Wpa Or Wpa2 Detailed Settings

    Changing the WPA or WPA2 Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
  • Page 250 Note • This machine supports WPA-PSK (WPA-Personal) and WPA2-PSK (WPA2-Personal).
  • Page 251: Changing The Settings In The Wired Lan Sheet

    Changing the Settings in the Wired LAN Sheet Note • This screen is not available depending on the printer you are using. • Activate the wired LAN setting of the printer to change the settings in the Wired LAN sheet. Start up IJ Network Tool.
  • Page 252: Changing The Settings In The Admin Password Sheet

    Changing the Settings in the Admin Password Sheet Start up IJ Network Tool. 2. Select the printer in Printers:. 3. Click the Configuration... button. 4. Click the Admin Password button. The Admin Password sheet is displayed. 5. Change the settings or confirm. 1.
  • Page 253: Monitoring Wireless Network Status

    Monitoring Wireless Network Status Note • This screen is not available depending on the printer you are using. • When using the machine over the wired LAN, you cannot monitor network status. Start up IJ Network Tool. 2. Select the printer in Printers:. 3.
  • Page 254 The wireless connection may use the same frequency band as microwave ovens and other sources of radio interference. Try to keep the printer and the access point away from such sources. • Check if the radio channel of the access point is close to that of other access points nearby. If the radio channel of the access point is close to that of other access points nearby, the connection performance may become unstable.
  • Page 255: Initializing The Network Settings Of The Machine

    Note • You can change the network settings of the printer using IJ Network Tool with USB connection after initializing the LAN settings. To change the network settings using Canon IJ Network Tool, activate wireless LAN in advance.
  • Page 256: Viewing The Modified Settings

    Viewing the Modified Settings The Confirmation screen is displayed when you modified the printer settings on the Configuration screen. When you click OK on the Confirmation screen, the following screen is displayed for confirming the modified settings. 1. Settings: A list of changes made in the Configuration screen is displayed.
  • Page 257: Appendix For Network Communication

    Appendix for Network Communication Using the Card Slot over a Network About Technical Terms Restrictions...
  • Page 258: Using The Card Slot Over A Network

    Using the Card Slot over a Network Note • This screen is not available depending on the printer you are using. Mounting the Card Slot as the Network Drive Restrictions on Card Slot Use over a Network Mounting the Card Slot as the Network Drive The card slot must be mounted to use it over a network.
  • Page 259 • The card slot can be shared by multiple computers, if the machine is connected to a network. Multiple computers can read files from a memory card in the card slot at the same time. • If your computer joins a domain, the card slot may not be mounted as the network drive. •...
  • Page 260: About Technical Terms

    About Technical Terms In this section, technical terms used in the manual are explained. • Access Point A wireless transceiver or base station that receives information from wireless clients/the machine and rebroadcasts it. Required in an infrastructure network. • Ad-hoc Client computer and machine setting where wireless communication occurs on a peer-to-peer basis, i.e., all clients in with the same SSID/network name communicate directly with each other.
  • Page 261 • Authentication Method The method that an access point uses to authenticate a printer through a wireless LAN. The methods are agreeable each other. When using WEP as an encryption method, the authentication method is able to fix to Open System or Shared Key.
  • Page 262 • Firewall It is a system that prevents an unlawful computer access in the network. To prevent, you can use the firewall function of a broadband router, the security software installed in the computer, or operation system for computer. • IEEE 802.11b International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to 11 Mbps.
  • Page 263 • Key Length Length of the WEP key. Select either 64 bits or 128 bits. Longer key length allows you to set a more complex WEP key. • Link Quality The status of connection between the access point and the printer excluding noise (interference) is indicated with a value from 0 to 100%.
  • Page 264 • PSK An encryption method employed by WPA/WPA2. • Router A relay device to connect to another network. • Signal Level The strength of the signal received by the printer from the access point is indicated with a value from 0 to 100%.
  • Page 265 • USB Serial interface designed to enable you to "hot-swap" devices, i.e., by plugging and unplugging them without turning off the power. • WEP/WEP Key An encryption method employed by IEEE 802.11. Shared security key used to encrypt and decrypt data sent over wireless networks.
  • Page 266 • WPS (Wi-Fi Protected Setup) WPS is a standard for easy and secure establishment of a wireless network. There are 2 primary methods used in the Wi-Fi Protected Setup: PIN entry: a mandatory method of setup for all WPS certified devices Push button configuration (PBC): an actual push button on the hardware or through a simulated push button in the software.
  • Page 267: Restrictions

    Restrictions If you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you should set a network key (WEP, WPA, or WPA2) to the access point to encrypt wireless transmission. Wireless communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed. Connecting with too many computers may affect the printer performance, such as printing speed.
  • Page 268: Tips For Ensuring Optimal Printing Quality

    Tips for Ensuring Optimal Printing Quality Useful Information about Ink Key Points to Successful Printing Be Sure to Make Paper Settings after Loading Paper Canceling a Print Job Key to Enjoying Consistent Printing Quality Precautions for Safe Transport of the Machine...
  • Page 269: Useful Information About Ink

    Ink may be used for purposes other than printing. When you use the Canon printer for the first time after you install the bundled ink tanks, the printer consumes a small amount of ink in the amount to enable printing by filling the nozzles of the Print Head with ink.
  • Page 270 When the ink runs out, the ink lamp flashes slowly to indicate that the ink is running low. Then, when the ink runs out, the ink lamp flashes fast to indicate that the ink tank needs to be replaced with a new one. Checking the Ink Status with the Ink Lamps...
  • Page 271: Key Points To Successful Printing

    Key Points to Successful Printing Check the machine status before printing! Is the print head OK? If a print head nozzle is clogged, print will be faint and papers will be wasted. Print the nozzle check pattern to check the print head. Maintenance Procedure Is the inside of the machine smeared with ink? After printing large quantities of paper or performing borderless printing, the area where...
  • Page 272: Be Sure To Make Paper Settings After Loading Paper

    Be Sure to Make Paper Settings after Loading Paper If the media type setting is not the one for the loaded paper, printing results may not be satisfactory. After loading paper, be sure to select the appropriate media type setting for the loaded paper.
  • Page 273: Canceling A Print Job

    Canceling a Print Job Never press the ON button! If you press the ON button while printing is in progress, the print data sent from the computer queues in the machine and you may not be able to continue to print. Press the Stop button to cancel printing.
  • Page 274: Key To Enjoying Consistent Printing Quality

    Key to Enjoying Consistent Printing Quality The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Never disconnect the power plug until the power is turned off! If you press the ON button to turn off the power, the machine caps the print head (nozzles) automatically to prevent from drying.
  • Page 275: Precautions For Safe Transport Of The Machine

    Precautions for Safe Transport of the Machine When relocating the machine, make sure of the following. Important When sending the machine for repair Pack the machine in a sturdy box so that it is placed with its bottom facing down, using sufficient protective material to ensure safe transport.
  • Page 276 Use adhesive tape to secure all the covers on the machine to keep them from opening during transportation. Then pack the machine in the plastic bag. Attach the protective material to the machine when packing the machine in the box.
  • Page 277: Legal Limitations On Use Of Your Product And Use Of Images

    Legal Limitations on Use of Your Product and Use of Images It may be unlawful to make copies of, scan, print, or use reproductions of the following documents. The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction.
  • Page 278: Specifications

    Specifications General Specifications 4800* (horizontal) x 1200 (vertical) Printing resolution (dpi) * Ink droplets can be placed with a pitch of 1/4800 inch at minimum. USB Port: Hi-Speed USB *1 LAN Port: Wireless LAN: IEEE802.11n/IEEE802.11g/IEEE802.11b *2 *1 A computer that complies with Hi-Speed USB standard is Interface required.
  • Page 279: Copy Specifications

    Copy Specifications Multiple copy max. 99 pages Intensity adjustment 9 positions, Auto intensity (AE copy) Reduction/Enlargement 25 % - 400 % (1 % unit) Scan Specifications Windows: TWAIN 1.9 Specification, WIA Scanner driver Mac OS: ICA Maximum scanning size A4/Letter, 8.5" x 11.7"/216 x 297 mm Optical resolution (horizontal x vertical) max: 1200 x 2400 dpi *1 Interpolated resolution max: 19200 x 19200 dpi *2...
  • Page 280: Minimum System Requirements

    The necessary amount of hard disk space may be changed without notice. Display XGA 1024 x 768 Other Supported OS Some functions may not be available with each OS. Refer to the manual or the Canon web site for details on operation with iOS, Android, and Windows RT.
  • Page 281 Windows: A CD-ROM Drive or internet connection is required during software installation. Windows: Internet Explorer 8, 9 or 10 is required to install Easy-WebPrint EX. Easy-WebPrint EX for Internet Explorer 10 can be downloaded from the Canon web site. Windows: Some functions may not be available with Windows Media Center.

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