Page 1: User Guide
User Guide [UG template version 15a] [VMU_Samsung_SM-G360P_UM_Eng_020415_R8]...
Page 2: Table Of Contents
Table of Contents Introduction ..............................1 About the User Guide ........................... 1 Before Using Your Phone ......................1 Descriptions in the User Guide ..................... 1 Screenshots and Key Labels ......................1 Other Notations ..........................1 Get Started ..............................2 Parts and Functions ..........................2 Phone Layout ..........................
Page 3 Silent Mode/Airplane Mode......................... 41 Silent Mode ..........................41 Airplane Mode ..........................43 Enter Text............................45 Touchscreen Keyboards ......................45 Samsung Keyboard ........................45 Google Voice Typing........................46 Tips for Editing Text ........................47 Google Account........................... 47 Create a Google Account......................47 Sign In to Your Google Account ....................
Page 4 Add Shortcuts to the Home Screen .................... 81 Add Widgets to the Home Screen ....................82 Add Folders to the Home Screen ....................83 Phone App ..............................84 Place and Answer Calls ........................84 Call Using the Phone Dialer......................85 Answer Phone Calls........................
Page 5 Create and Send a Gmail Message..................128 Check Received Gmail Messages ....................130 Open New Gmail Messages ..................... 130 Open Gmail Messages ......................131 Manage Gmail Messages ......................... 132 Use Gmail Labels........................132 Archive Gmail Threads ......................133 Mute Gmail Threads ......................... 134 Delete Gmail Threads .......................
Page 6 Take a Picture ........................... 168 Viewfinder Screen........................169 Record Videos .......................... 170 View Pictures and Videos Using Gallery ..................171 View Pictures and Videos ......................171 Edit Pictures ............................173 Share Pictures and Videos ....................... 176 Send Pictures or Videos by Email .................... 176 Send a Picture or Video by Multimedia Message ..............
Page 7 Google Play Music App........................210 Google Play Newsstand........................213 Google Search ..........................214 Use Google Search........................214 Use Google Voice Search......................215 Google Wallet ............................ 216 Memo ..............................217 My Files ............................. 218 Social Networking Accounts ......................219 Hangouts........................... 219 Video ..............................
Page 8 Airplane Mode ........................... 258 Data Usage Settings ......................... 259 Location Settings ..........................261 Printing .............................. 264 More Networks Settings ........................266 Default Messaging App Settings....................... 267 Mobile Networks Settings ......................... 269 Virtual Private Networks (VPN)......................270 Prepare Your Phone for VPN Connection ................270 Set Up Secure Credential Storage ...................
Page 9 Virgin Mobile Account Information and Help..................320 Index................................321 viii...
Page 10: Introduction
The following topics describe the basics of using this guide and your new phone. About the User Guide Thank you for purchasing your new Galaxy Core Prime. The following topics explain how best to use this guide to get the most out of your phone.
Page 11: Get Started
Get Started The following topics give you all the information you need to set up your phone and wireless service the first time. Parts and Functions These topics illustrate your phone’s primary parts and key functions. Phone Layout The following illustration outlines your phone’s primary external features and buttons. Part Description Earpiece...
Page 12 Part Description Lets you turn the phone on or off or turn the screen on or off, or switch Power/Lock Key your phone to silent mode, vibration mode, or airplane mode. Lets you return to the previous screen, or close a dialog box, options Back Key menu, the Notification panel, or onscreen keyboard.
Page 13: Sim Card
SIM Card The SIM card contains your customer information. Handling SIM Card Keep the following in mind when handling a SIM card. ● Customer is responsible for any damage caused by inserting SIM Card in another-brand IC card reader, etc. The company is not responsible in such case. ● Always keep the IC chip clean.
Page 14: Insert Sim Card
Insert SIM Card Follow these instructions to insert a SIM card. Remember to power off your phone before inserting a SIM card. 1. Remove the back cover. Lift gently in the direction shown.  2. Remove the battery. Lift upward gently as shown. ...
Page 15 3. Insert SIM card. Insert gently with gold IC chip facing downward.  4. Insert the battery. Align the contacts of the battery with the contacts in the phone.  5. Attach the back cover. Make sure all the tabs are secure and there are no gaps around the cover. ...
Page 16: Sd Card
SD Card Your phone supports the use of an optional SD card (not included) to expand its storage capacity. It supports cards up to 64 GB. Some cards may not operate properly with your phone. SD Card Cautions Data: Information stored on SD Card can become lost or changed accidently or as a result of damage.
Page 17 2. Insert SD card. Insert SD Card all the way gently without bending and with terminals facing down.  Insert only SD Cards.  3. Attach the back cover. Make sure all the tabs are secure and there are no gaps around the cover. ...
Page 18: Unmount The Sd Card
Unmount the SD Card Always unmount the SD card before removing it from your phone. 1. From home, tap Apps > Settings > Storage. 2. Tap Unmount SD Card > OK. The menu option name changes from Unmount SD Card to Mount SD Card. The card is now unmounted.
Page 19: Remove Sd Card
Remove SD Card Follow these instructions to remove an SD card. Always power the phone off before inserting or removing an SD card. 1. Remove the back cover. Lift gently in the direction shown.  2. Remove SD card. Get Started...
Page 20: Format Sd Card
3. Attach the back cover. Make sure all the tabs are secure and there are no gaps around the cover.  Format SD Card When you insert an optional SD card for the first time, it is recommended that you format it on your phone.
Page 21 2. Tap Format SD Card. 3. Tap Format SD Card again. Get Started...
Page 22: Battery Use
4. Tap Delete all to confirm. All data on the SD card is erased, and the card is formatted for use on your phone. Battery Use The following topics explain how to insert and remove your phone’s battery. Battery Cautions Storage: Avoid storing or leaving battery with no charge remaining.
Page 23: Insert The Battery
Insert the Battery Follow these instructions to insert your phone’s battery safely and properly. 1. Remove the battery cover. Lift gently in the direction shown.  2. Insert the battery. Align the contacts of the battery with the contacts in the phone. ...
Page 24 3. Attach the battery cover. Make sure all the tabs are secure and there are no gaps around the cover.  Get Started...
Page 25: Remove The Battery
Remove the Battery Follow these instructions to remove your phone’s battery. Always power the phone off before removing the battery. 1. Remove the battery cover. Lift gently in the direction shown.  2. Remove the battery. Lift upward gently as shown. ...
Page 26: Charge The Battery
3. Attach the battery cover. Make sure all the tabs are secure and there are no gaps around the cover.  Charge the Battery Follow these instructions to charge your phone’s battery using either the included Charging Head or via a USB connection on your computer.
Page 27: Turn Your Phone On And Off
Charge Using a PC Connection Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phone’s battery may not charge. 1. Insert the small end of the USB cable into the USB Charger/Accessory Port on the bottom of your phone.
Page 28: Turn Your Phone Off
The first time you turn the phone on, you will see the startup screens. See Complete the  Setup Screens for details. If your phone is not yet activated, see Activation and Service for more information.  Turn Your Phone Off 1. Press and hold the Power/Lock Key to open the phone options menu.
Page 29: Use The Touchscreen
Use the Touchscreen Your phone’s touchscreen lets you control actions through a variety of touch gestures. Tap or Touch When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or press onscreen buttons, simply tap or touch them with your finger. Touch and Hold To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item.
Page 30: Swipe Or Slide
Swipe or Slide To swipe or slide means to quickly drag your finger vertically or horizontally across the screen. Drag To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position. Get Started...
Page 31 Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list. Rotate For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways.
Page 32: Activation And Service
Tip: You can also access the screen rotation setting from the Notification panel. Pull down the Status bar and tap Screen rotation to select or deselect the option. Pinch and Spread “Pinch” the screen using your thumb and forefinger to zoom out or “spread” the screen to zoom in when viewing a picture or a Web page.
Page 33: Set Up Your Account
Set Up Your Account Once your phone is activated, you can set up your account. Your Virgin Mobile app should start automatically, but you can access it at any time by tapping Virgin Mobile from the phone’s home screen. Create a New Account 1.
Page 34 The last 4 4digits of your Social Security number.  – or – Tax ID on the account. – or – PIN number. To start your transfer: 1. Select Transfer my number from another phone. 2. Ensure the information you entered is correct and matches how it appears on your latest bill. 3.
Page 35: Additional Information
Manage Your Service Tap Virgin Mobile on your phone's home screen at any time to: ● Top Up your account ● Change your plan ● Manage your devices ● Browse special offers ● View account history Additional Information For more information about your Virgin Mobile account, as well as other Virgin Mobile services, visit us at: virginmobileusa.com.
Page 36: Complete The Setup Screens
Complete the Setup Screens The setup screens help you set up certain features and preferences on your phone. Once your phone has been turned on, you will see a Welcome message. You can then complete the setup process. Note: You may be able to complete the setup screens before your phone has been activated on your Virgin Mobile account.
Page 37 End User License Agreement – Read this document carefully, and then tap I understand  and agree to the terms and conditions above. If you wish to send Samsung error data to help improve your phone, tap Yes. Get Started...
Page 38 Got Google? – Tap Yes and complete the steps to sign in to your current Google Account, or  tap No to either set up a new Google Account or skip Google setup. The following options appear depending on your selection: •...
Page 39 This phone belongs to… – If applicable, enter your first and last name and tap Next. This  information is used by the phone to personalize certain apps. Samsung account – Sign in to or create a new Samsung account for access to various  Samsung apps and services such as GALAXY Apps.
Page 40 3. Tap Finish. Your setup is now complete. Follow the onscreen instructions to learn about basic tap menu navigation, view tutorials, or just get started. Your phone is now set up for use. If you skipped any part of the setup, you can access additional options through the Apps screen or through Settings.
Page 41: Basic Operations
Basic Operations The following topics outline basic features and operations of your phone. Basics The following topics offer an overview of your phone’s basic operations. Home Screen and Applications (Apps) List Most of your phone’s operations originate from the Home screen or the apps list. For information about using the Home screen, see Home Screen Basics.
Page 42: Phone Settings Menu
Phone Settings Menu You can customize your phone’s settings and options through the Settings menu. ■ From home, tap Apps > Settings – or – Drag the Notification panel down and tap Settings For more information, see Settings. Basic Operations...
Page 43: Portrait And Landscape Screen Orientation
Portrait and Landscape Screen Orientation The default orientation for your phone’s screen is portrait (vertical), but many apps will change to landscape orientation (widescreen) when you rotate the phone sideways. ■ Not all screens will adjust for landscape orientation. Note: Screen rotation needs to be enabled for the screen orientation to automatically change. From home, tap Apps >...
Page 44: Capture Screenshots
Capture Screenshots You can use your phone’s power and home keys to capture screenshots. ■ Press and hold the Power/Lock Key and Home Key at the same time to capture a screenshot of the current screen. The current screenshot will be captured and stored in the Screenshots album in the phone’s Gallery.
Page 45: Applications
Applications The following topics describe how to access the applications (apps) list and launch apps on your phone. Launch Applications All installed apps can be accessed and launched from the apps list. 1. From home, tap Apps The apps list opens. 2.
Page 46: Apps List
Apps List The apps list expands to include any apps you download and install on your phone. The following table outlines the primary apps that have been preinstalled on your phone. Function/Service Perform basic and advanced mathematical calculations. Calculator Use Calendar to create and manage events, meetings, and appointments, Calendar organize your time, and be reminded of important events.
Page 47 Function/Service Instant message with your friends and family using Google Hangouts. Hangouts Browse the Internet using a full-featured browser. Internet Use Google Maps to determine your current location with or without GPS, get driving and transit directions, and find phone numbers and addresses for local Maps businesses.
Page 48 Function/Service Discover more of the news and magazines you care about all in one app on your phone. Enjoy breaking news and in-depth articles featuring audio and Play Newsstand video. From sports, business, cooking, entertainment, fashion and more it’s all in one place. The Google Play Store app is the place to go to find new Android apps, games, movies, music, and books for your phone.
Page 49: Phone Number
Phone Number Follow the instructions below to display your phone’s wireless phone number. 1. From home, tap Apps > Settings > About device. 2. Tap Status. You will see the number listed under My phone number. Basic Operations...
Page 50: Silent Mode/Airplane Mode
Silent Mode/Airplane Mode The following topics explain how to use your phone’s Silent Mode and Airplane Mode settings. Silent Mode Silent mode sets your phone’s ringtone, operation sounds, notifications, etc., not to sound to avoid disturbing others around you. To set silent mode: 1.
Page 51 Tip: You can also access silent mode through the Status bar menu. Drag the Status bar down and tap the speaker icon until you see Mute To restore sound settings: 1. Press and hold the Power/Lock Key to display the device options menu. 2.
Page 52: Airplane Mode
Airplane Mode Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can use apps that don’t require a signal or data. To turn on airplane mode: 1. Press and hold the Power/Lock Key to display the device options menu. 2.
Page 53 To turn off airplane mode: 1. Press and hold the Power/Lock Key to display the device options menu. 2. Tap Airplane mode. Your phone’s wireless connection features are now restored. Tip: You can also access silent mode via the Notification panel. Drag the Status bar down to display the Notification panel, and then tap Airplane mode >...
Page 54: Enter Text
Assigning the Samsung Keyboard for Text Entry If you have multiple text input methods installed on your device, you can select the Samsung keyboard to be your default text input method from Settings, or you can choose it at any time while entering text.
Page 55: Google Voice Typing
Google Voice typing to enter text by speaking. See Google  Voice Typing. If you have more than one language selected in Samsung Keyboard settings, you can swipe  your finger over to switch between languages. Configure Samsung Keyboard ■ From home, tap Apps...
Page 56: Tips For Editing Text
2. Speak into the microphone and watch your text being entered onscreen. 3. If the text is incorrect, tap DELETE. 4. Once you have completed entering your text, tap . The onscreen keyboard will reappear. Note: Select a language from the menu at the top of the Listening area. Tap Add more languages to assign a new language via the Google voice typing menu.
Page 57 Create a Google Account Online 1. From a computer, launch a Web browser and navigate to google.com. 2. On the main page, click Existing or New. 3. Follow the onscreen prompts to create your free account. 4. Look for an email from Google in the email box you provided, and respond to the email to confirm and activate your new account.
Page 58 2. Tap Google and then tap New. 3. Enter your First name and Last name, and then tap Next Basic Operations...
Page 59 4. Enter a desired Username, and then tap Next 5. When prompted, enter and reenter a password. Basic Operations...
Page 60 6. Create a security question and answer, enter a secondary email address to help you recover your password if you ever lose it, and then tap Next Note: When setting up a new Google Account, either on your phone or online, you will be prompted to add a secondary email address.
Page 61 9. Enter the letters from the Authenticating screen and then tap Next Basic Operations...
Page 62 10. Your phone connects with the Google servers and saves your account information. 11. Your Google account is listed in Settings under PERSONAL. You are signed in to your Google Account. Basic Operations...
Page 63: Sign In To Your Google Account
Sign In to Your Google Account If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account. 1. From home, tap Apps > Settings > Accounts. 2.
Page 64 4. Choose whether or not to back up your data to your Google Account and whether to receive communications from Google. 5. Set up payment information for use in the Google Play Store. Basic Operations...
Page 65: Google Play Store
6. Your Google account is listed in Settings under Accounts. You are now signed in to your Google Account, and your phone will start synchronizing with your Google Account. Google Play Store ™ Google Play is the place to go to find new Android apps, books, movies, and music for your phone. Choose from a wide variety of free and paid content ranging from productivity apps and games to bestselling books and blockbuster movies and music.
Page 66: Find And Install An App
Find and Install an App When you install apps from Google Play app and use them on your phone, they may require access to your personal information (such as your location, contact data, and more) or access to certain functions or settings of your phone.
Page 67: Request A Refund For A Paid App
6. The subsequent screen notifies you whether the app will require access to your personal information or access to certain functions or settings of your phone. If you agree to the conditions, tap ACCEPT (for free apps) or ACCEPT and then BUY (for paid apps) to begin downloading and installing the app.
Page 68: Update An App
Update an App Depending on your settings, many apps will update automatically, or you can update apps directly from the Play Store app. Update an App Directly 1. From home, tap Apps > Play Store 2. Tap Menu > My apps. Basic Operations...
Page 69 3. Tap the app you want to update, and then tap Update > Accept. The app update is downloaded and installed. Set Automatic App Updates 1. From home, tap Apps > Play Store Basic Operations...
Page 70 2. Tap Menu > My apps. 3. Tap the app you want to set for auto-update, and then tap More options > Auto-update. The app is set to update automatically whenever an update becomes available. Note: Automatic updates are unavailable for some apps. Basic Operations...
Page 71: Uninstall An App
Uninstall an App You can uninstall any app that you have downloaded and installed from Google Play. 1. From home, tap Apps > Play Store 2. Tap Menu > My apps. Basic Operations...
Page 72: Get Help With Google Play
3. On the Installed screen, tap the app you want to uninstall, and then tap Uninstall > OK. The app is uninstalled and removed from your phone. Get Help with Google Play The Google Play store app offers an online help option if you have questions or want to know more about the app.
Page 73: Lock And Unlock Your Screen
2. Tap Menu > Help. The Web browser will take you to the Google Play Help Web page, where you will find comprehensive, categorized information about Google Play. Lock and Unlock Your Screen Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it.
Page 74: Update Your Phone
Turn the Screen On and Unlock It 1. To turn the screen on, press the Power/Lock Key. The Lock screen appears. 2. Swipe your finger across the screen to unlock it. The screen is unlocked. If you have set up a screen lock, you will be prompted to draw the pattern or enter the ...
Page 75: Update Your Phone Software
Update Your Phone Software You can update your phone's software using the System update option. Before Updating Your Phone Updating your phone may result in a loss of saved data depending on the condition of your phone (malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating your phone firmware.
Page 76 As an added precaution, to preserve any data on your microSD card (not included), please unmount it from your phone prior to starting the update process. From home, tap Apps > Settings > Storage > Unmount SD card. Update Your Phone’s Software Once you have backed up all your data, use the Update now option to update your phone’s software.
Page 77 – or – 1. Locate the System update available icon ( ) in notifications. 2. Drag the Status bar down. 3. Tap to open the System updates screen. 4. Tap Download and follow the onscreen instructions. The downloading icon ( ) appears within the Status bar to indicate the phone is downloading the necessary files.
Page 78: Update Your Profile
2. Locate the Baseband version read-only field. Update Your Profile This option allows you to automatically update your online user profile information. If you choose to change your user name and select a new one online, you must then update the user name on your phone.
Page 79: Update Your Prl
2. Tap Update Profile. 3. Follow the onscreen instructions. The phone will download and install the profile update and you will see a confirmation when complete. Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to reconnect with the network.
Page 80 2. Tap Update PRL. 3. Follow the onscreen instructions. The phone will download and install the PRL update and you will see a confirmation when complete. Basic Operations...
Page 81: Your Phone Interface
Your Phone Interface The following topics describe how to use and customize your phone’s Home screen, understand the Status bar, and use the Notification panel. Home Screen Basics The Home screen is the starting point for your phone’s applications, functions, and menus. You can customize your Home screen by adding application icons, shortcuts, folders, widgets, and more.
Page 82 Item Description The Status bar displays icons to notify you of your phone’s status (on the right Status Bar side) and notifications (on the left side). The notification area of the Status bar (on the left) displays notifications for Notification Area incoming messages, missed calls, application updates, and more.
Page 83: Extended Home Screens
Extended Home Screens In addition to the main Home screen, your phone features extended Home screens to provide more space for adding icons, widgets, and more. Press Home to display the main Home screen and then drag across the screen to move from the main screen to an extended screen. There are up to four extended screens available in addition to the main Home screen.
Page 84: Status Bar
Status Bar The Status bar at the top of the Home screen provides phone and service status information on the right side and notification alerts on the left. To view the Notification panel or access the quick settings menu, tap the Status bar and drag it down. Status Bar Layout Your Phone Interface...
Page 85 Main Notification Icons Icon Notification Missed call New voicemail New email New Gmail New text or MMS message New Hangout message Event USB connection Alarm Warning Update available Update downloading Update successful Keyboard active More notifications available (drag down to view) Your Phone Interface...
Page 86 Main Status Icons Icon Status ® Bluetooth active GPS active ® Wi-Fi active Downloading Vibrate Speakerphone active Network (full signal) Enhanced 4G LTE data service 3G (data service) Airplane mode Sync active Battery (charging) Battery (full charge) Your Phone Interface...
Page 87: Notifications Panel
Notifications Panel Drag the Status bar down to open the Notification panel. From there, you can check notifications, download updates, open messaging apps, use the quick settings menu, and more. Open the Notifications Panel ■ Drag the Status bar down. (Slide your finger down from the top of the screen.) The Notifications Panel opens.
Page 88: Customize The Home Screen
Notifications Panel Layout The Notification panel gives you access both to notifications and the quick settings menu. Customize the Home Screen Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the Home screen. Operations for Rearranging the Home Screen ● Moving Widgets and Icons: From home, touch and hold an item and then drag it to the desired location.
Page 89: Change The Wallpaper
Change the Wallpaper Select and assign your phone’s background wallpaper. 1. From home, touch and hold an empty space, and then tap Wallpapers. You can also access the wallpaper menu through settings. From home, tap Apps >  Settings > Display > Wallpaper. 2.
Page 90: Add Shortcuts To The Home Screen
Home screen to set the background wallpaper for your Home screen. Select From Gallery,  Wallpapers, or ID wallpapers. Lock screen to set the wallpaper for your phone’s Lock screen. Select From Gallery or  Wallpapers. Home and lock screens to set a wallpaper for both your Home screen and your Lock ...
Page 91: Add Widgets To The Home Screen
Add Widgets to the Home Screen You can add widgets to your phone’s Home screen. Widgets are self-contained apps that display on a Home screen. Unlike a shortcut, the Widget works like as an onscreen application. There are all kinds of widgets, including links to a specific contact, Internet bookmarks, Gmail and email accounts, and many others.
Page 92: Add Folders To The Home Screen
Add Folders to the Home Screen You can group Home screen shortcuts into folders for convenient access. 1. From home, touch and hold a shortcut you want to place in a folder, and then drag it to Create folder 2. Type a name for the folder and tap Done. A new folder is created.
Page 93: Phone App
Phone App The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, set up and manage contacts, and more. Place and Answer Calls The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options.
Page 94: Call Using The Phone Dialer
Call Using the Phone Dialer The most “traditional” way to place a call is by using the phone’s dialer screen. 1. From home, tap Phone to display the phone screen. The phone app opens. If necessary, tap the Keypad tab to display the dialer screen. 2.
Page 95: Call Emergency Numbers
3. Tap to call the number. The phone dials the number. The call begins when the other party answers. 4. To end the call, tap The call ends. Troubleshooting Problem: Call does not connect. Solution 1: Was the number dialed using the correct area code? Solution 2: Are you in an area with poor wireless coverage? Try calling again from another area.
Page 96: Answer Phone Calls
3. Tap As long as you are in an area covered by wireless service, the emergency call is placed. Enhanced 9-1-1 (E9-1-1) Information This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E9-1-1 emergency location services where available. When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate your approximate location.
Page 97: Mute The Ringing Sound
2. To end the call, tap The call ends. Mute the Ringing Sound To mute the ringer without rejecting the call, press the volume button down. Reject an Incoming Call ■ When a call arrives, drag to the left to reject it. The ringtone or vibration will stop and call will be sent directly to voicemail.
Page 98: Reject A Call And Send A Text Message
Reject a Call and Send a Text Message You can reject an incoming call and automatically send a text message to the caller. 1. When a call arrives, drag up from the bottom of the screen. You will see a list of preset text messages. Tap one of the messages to send it to the caller.
Page 99: In-Call Screen Layout And Operations
In-Call Screen Layout and Operations While you are on a call, you will see a number of onscreen options. In-Call Screen Layout Tap options to activate them during a call. ● Add call: Touch to initiate a conference call. ● Merge: Join two currently active calls (conference). ● Keypad/Hide: Toggle the appearance of the onscreen keypad.
Page 100 ● Bluetooth: Route the phone’s audio through a connected Bluetooth headset (On) or through the speaker (Off). When the call is routed to a Bluetooth headset, the current call area shows the Bluetooth call  icon. Note: The Bluetooth button is activated to show the current call is routed to the connected Bluetooth headset.
Page 101: Place Calls From Contacts/Call Logs
Place Calls from Contacts/Call Logs Make calls quickly using Contacts and Call Logs. Place a Call from Contacts You can place phone calls directly from entries in your Contacts list. 1. From home, tap Phone to display the phone app. 2.
Page 102 3. Tap a contact. 4. Tap Call next to the number you want to call. The phone dials the number. The call begins when the other party answers. 5. To end the call, tap The call ends. Tip: You can also place a call directly from the Contacts list. Swipe the entry you want to call from left to right to place a call to the entry’s primary number.
Page 103: Call From Call Logs
Call from Call Logs The Call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers. 1. From home, tap Phone to display the phone app. 2. Tap Logs to display the Call logs list. The call logs list appears. Phone App...
Page 104 3. Tap an entry to display the call details. 4. Tap Call to place a call. The phone dials the number. The call begins when the other party answers. For additional options, tap the name or number.  5. To end the call, tap The call ends.
Page 105: Optional Services
Optional Services The following topics outline additional voice-related services available with your phone, including call services, voicemail, and more. Voicemail Setup You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a password to protect against unauthorized access.
Page 106 2. Touch and hold to dial your voicemail number. Your phone dials the voicemail access number. 3. Follow the system prompts to: Create your password.  Record your name announcement.  Record your greeting.  Important: Voicemail Password – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access.
Page 107: Call Waiting
Call Waiting When you are on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s screen informs you that another call is coming in and displays the caller’s phone number (if it is available). To respond to an incoming call while you are on a call: ■...
Page 108: Call Settings
Call Settings Your phone’s Call Settings menu lets you configure your voicemail options and a number of other settings for the phone application. Call Settings Options Use the Call Settings menu to adjust the following settings: Setting Description Set up call rejection Create or edit messages to reject incoming calls.
Page 109 Use the Call Settings Menu 1. From home, tap Phone The phone app opens. 2. Tap More options > Settings > Call. The call settings menu appears. Phone App...
Page 110: Contacts
3. Configure your options. Tap a menu item to display its options.  Select your options and follow the prompts to set them.  Your call settings options are set. Contacts The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account, your PC, compatible email programs (including Exchange Server), and your Facebook friends.
Page 111 2. Tap to add a contact. The Save contacts to screen appears. 3. If you have multiple account types associated with your phone, select a contact type. Select Google if you want to save contacts to your Google Account; these will be synced ...
Page 112: Save A Phone Number
: Tap the picture icon to assign a picture to the contact.  Name: Enter the contact’s name.  Phone: Enter a phone number for the contact.  Groups: If desired, assign the contact to one or more contact groups. ...
Page 113 1. From home, tap Phone > Keypad tab. 2. Enter a phone number and tap Add to Contacts. 3. To add the number to an existing contact, tap Update existing. To add a new contact, tap Create contact. For an existing contact, tap the contact name and select a number type for the new number. ...
Page 114: Check Contacts
Check Contacts View a contact’s details by displaying a contact entry. 1. From home, tap Phone > Contacts tab. You will see the Contacts list. You can also access contacts directly from the Contacts shortcut or the apps list. From ...
Page 115: Contacts Screen Layout
Contacts Screen Layout The following illustration show’s your Contacts app layout and describes the various features. Item Description Groups tab Show contact groups. Favorites tab Show all contacts. Contacts tab Show favorite contacts. Contact Tap to show contact’s details. Tap to show thumbnail of contact entry. Tap an icon to place a call, send a message, Image etc.
Page 116: Edit A Contact
Edit a Contact Once you’ve added a contact, you can add or edit any of the information in the entry, assign a caller ID picture, customize with a unique ringtone, and more. 1. From home, tap Phone > Contacts tab. You will see the Contacts list.
Page 117 3. Tap Edit 4. Tap any field you want to change or add. See Add a Contact. 5. Add or edit the information, and then tap Save. Your changes are saved to the contact entry. Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile, Home, Work, etc.), tap the type to the left of the field.
Page 118: Delete A Contact
Delete a Contact You can delete a contact from the contacts details page. 1. From home, tap Phone > Contacts tab. You will see the Contacts list. You can also access contacts directly from the Contacts shortcut or the apps list. From ...
Page 119 3. Tap More options > Delete. 4. Tap OK. The contact is deleted. Tip: You can also touch and hold the contact from the contact list and then tap Delete > OK. Phone App...
Page 120: Share A Contact
Share a Contact You can quickly share contacts using Bluetooth, email, Gmail, or text messaging. 1. From home, tap Phone > Contacts tab. You will see the Contacts list. 2. Tap a contact to display it, and then tap More options >...
Page 121 3. In the Share name card menu, select a method: Bluetooth to send the information via Bluetooth. See Bluetooth for information on pairing and  sending via Bluetooth. Drive to save the information to your Google Drive account.  Email to send the information as an email attachment. If prompted, select an email account. ...
Page 122: Import Contacts
Import Contacts Your phone offers a couple of options for importing contacts from external storage or installed memory cards. Import Contacts from an SD Card or Device Storage Import (load) contacts that have been backed up on an optional SD Card (not included). Before Importing Contacts from an SD Card You will need to have installed an SD card with previously backed up contacts information into your phone before you can import contacts.
Page 123: Back Up Contacts
2. Tap More options > Settings > Contacts > Import/Export. You will see the Import/Export contacts menu. 3. Tap Import from SD card or Import from device storage. 4. Select a destination for the imported contacts. 5. Follow the onscreen instructions to complete the import. The contacts are imported and stored in the selected account.
Page 124 Back Up Contacts to Your SD Card 1. From home, tap Phone > Contacts tab. You will see the Contacts list. 2. Tap More options > Settings > Contacts > Import/Export. You will see the Import/Export contacts menu. Phone App...
Page 125 3. Tap Export to SD card. 4. Tap OK to confirm the export. 5. Follow the onscreen instructions to complete the export. The contacts are exported and saved to the installed SD card. Phone App...
Page 126: Messaging And Internet
Messaging and Internet With wireless service and your phone’s messaging and data capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail (Google), personal and corporate email, text and multimedia messaging, social networking accounts, and Hangouts. Text and Multimedia Messaging With Text Messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phone.
Page 127 4. Tap the “Enter message” box and then start composing your message. Note: A counter appears below the Send button ( ) to tell you how many characters you have entered and how many characters are left. Once you go over the 160-character limit, a new message is created but automatically joined into one when received.
Page 128: Send A Multimedia Message (Mms)
Send a Multimedia Message (MMS) When you need to add a little more to a text message, you can send a multimedia message (MMS) with pictures, voice recordings, audio or video files, contact cards (vCard), or appointments (vCalendar). 1. From home, tap Apps >...
Page 129: Create A Slideshow
Contacts. Select a contact from your phone, and then select which contact information you  want to attach. See Contacts. Picture. Select Take picture to take a picture and attach it, or Image to attach a stored  picture. Maps. Add your current location (requires GPS to be turned on) or a location you pick on a ...
Page 130: Save And Resume A Draft Message
5. To compose your slideshow, do any of the following: Add a picture. Tap > Image and select a picture.  Add a video. Tap > Video and select a video. (You cannot add both a picture and a  video on the same slide.) Add music or a voice recording.
Page 131: New Messages Notification
2. Tap the message to resume editing it. 3. When you finish editing the message, tap Send New Messages Notification Depending on your notification settings, the phone will play a ringtone, vibrate, or display the message briefly in the Status bar when you receive a new text or multimedia message. To change the notification for new text and multimedia messages, see Text and MMS Options for details.
Page 132 View a Multimedia Message (MMS) 1. From home, tap Apps > Messages 2. On the Messaging screen, tap a multimedia message or conversation to open it. 3. Tap the attachment to open it. If the attachment is a vCard contact, it is imported to your phone’s contacts list. For more ...
Page 133: Reply To A Message
Reply to a Message 1. From home, tap Apps > Messages 2. On the Messaging screen, tap a conversation to open it. 3. Tap the text box at the bottom of the screen, enter your reply message, and then tap Send Note: To reply to a text message with a multimedia message, open the text message, tap Attachment .
Page 134 Delete Conversations 1. From home, tap Apps > Messages 2. On the Messaging screen, touch and hold a message you want to delete. 3. Select additional conversations you want to delete, and then tap Delete Messaging and Internet...
Page 135: Text And Mms Options
Delete Message 1. While viewing a conversation, tap Delete 2. Select the messages you want to delete, and then tap Done. 3. When prompted to confirm, tap OK. View Contact Information from a Message When you have received a message from someone in your stored contacts, you can tap the contact’s picture or icon in the conversation to open a menu of options.
Page 136 Text message (SMS) settings:  • Auto combination. Re-assemble multi-segment messages so they can be shown as a single message. Multimedia message (MMS) settings:  • Group conversation: When enabled, a single message is sent to multiple recipients. When disabled, individual messages are sent to each recipient so that they cannot see the other recipients.
Page 137: Create And Send Gmail
Spam filter: Block messages from spam numbers or containing spam phrases.  • Add to spam numbers: Add numbers that will be blocked when they send you a message. • Add to spam phrases: Add phrases that will cause messages to be blocked. Create and Send Gmail Use Google’s Gmail service and your Google Account to send, receive, and manage your Gmail messages.
Page 138 2. In the inbox, tap Compose The Gmail composition window opens. 3. Enter the message recipient(s), subject, and message, and then tap Send The Gmail message is sent. Messaging and Internet...
Page 139: Check Received Gmail Messages
Gmail Composition Options ● Adding Cc/Bcc: In the mail composition window, tap More options > Add Cc/Bcc, and then add recipients. ● Attaching Pictures or Videos: In the mail composition window, tap More options > Attach file. Locate and then tap the picture or video you want to attach. Save as a Draft (Send Later): While composing your message, tap More options >...
Page 140: Open Gmail Messages
Open Gmail Messages You can also read and reply to all your Gmail messages from the Gmail inbox. 1. From home, tap Apps > Gmail The Gmail inbox opens. 2. Tap the message thread you want to view. The message thread opens, with the newest message displayed. Messaging and Internet...
Page 141: Manage Gmail Messages
Options when Reviewing Gmail Messages ● Replying to Gmail Messages: With the Gmail message open, tap Reply , compose your reply message, and tap Send To reply to all, tap Options > Reply all.  ● Forwarding Gmail Messages: With the Gmail message open, tap Options >...
Page 142: Archive Gmail Threads
2. Touch and hold a conversation thread to add a checkmark to it, and then tap Options > Move to. 3. Tap a label for the thread. The thread is added to the selected label. Archive Gmail Threads Remove sent and received Gmail threads so they do not appear in the inbox. When replies arrive for archived threads, they appear in the inbox again.
Page 143: Mute Gmail Threads
2. Touch and hold a conversation thread to add a checkmark to it, and then tap Archive The thread is now archived. Mute Gmail Threads If registered on a mailing list, there will be threads with always-continuing conversations. For long threads that are not important, mute the threads and they will no longer appear in the inbox.
Page 144: Delete Gmail Threads
2. Touch and hold a conversation thread to add a checkmark to it, and then tap More Options > Mute. The thread is now hidden. Delete Gmail Threads If you no longer wish to keep a Gmail conversation thread, you can simply delete it from the inbox. 1.
Page 145: Search Gmail Messages
Search Gmail Messages If you need to find a specific message or message thread, you can search Gmail from the inbox. 1. From home, tap Apps > Gmail The inbox opens. 2. Tap More options > Search. Messaging and Internet...
Page 146: Report Spam Or Phishing Gmail
3. Enter your search text and tap Search The search results appear. Tap a message or thread from the list to display it. Report Spam or Phishing Gmail You can report spam or phishing Gmail messages from your phone’s Gmail inbox. 1.
Page 147: Add Another Google (Gmail) Account
2. Touch and hold a conversation thread to add a checkmark to it, and then tap More options > Report spam or Report phishing. The selected message is reported as spam or phishing Gmail. Add Another Google (Gmail) Account If you have multiple Gmail accounts you wish to view on your phone, you can add them from the Settings >...
Page 148 2. Tap Google, and then tap Existing. 3. Enter your Gmail username and password, and then tap Next 4. After your phone connects with the Google servers, select the items you would like to sync with your phone and then tap Sync now. 5. Tap Finish setup.
Page 149: Switching Between Gmail Accounts
Switching Between Gmail Accounts If you have more than one Gmail account set up, you can switch between them in the Gmail app. 1. From home, tap Apps > Gmail The inbox opens. 2. Tap Inbox 3. Tap the account you want to view from the list at the top of the menu. The selected account inbox is displayed.
Page 150: Email
Email Use the Mail application to send and receive email from your webmail or other accounts, using POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email needs. Set Up an Email Account Your phone supports several types of email accounts and allows you to have multiple email accounts set up at one time.
Page 151: Add An Email Account
Add an Email Account You can add several types of personal email accounts, such as POP3 and IMAP accounts, on your phone. Add an Email Account from the Email App You can add email accounts directly from the email app, even if you have another email account set up. 1.
Page 152 3. Tap Add account 4. Follow the onscreen instructions to complete the account setup. The email account is added and you will begin receiving email for the account. Add an Email Account from the Settings Menu You can also set up email accounts from the Settings > Accounts menu. 1.
Page 153 2. Enter the Email address and Password for the email account and then tap Next. Tapping Next prompts your phone to attempt a “regular” email setup and test the incoming and outgoing servers. If you have custom settings you need to configure, tap Manual setup and enter your settings. ...
Page 154 4. Enter an account name and a display name and tap Done to complete setup. The email account is set up and you will begin receiving email for the account. Important: If the account type you want to set up is not in the phone database, you will be asked to enter more details.
Page 155: Add An Exchange Activesync Account
Add an Exchange ActiveSync Account If you synchronize your phone with your Exchange ActiveSync account, you can read, manage, and send email in the same easy way as with a POP3/IMAP account. However, you can also access some powerful Exchange features. Important: Before setting up a Microsoft Exchange ActiveSync Account, contact your company’s Exchange Server administrator for required account settings information.
Page 156 3. Enter the required information. Domain\username: Enter your network domain and username, separated by “\”.  Password: Enter your network access password (case-sensitive).  Exchange server: Enter your system’s Exchange server remote email address. Obtain this  information from your company network administrator. Use secure connection (SSL): Tap to place a checkmark in the box, if your system requires ...
Page 157: Compose And Send Email
Compose and Send Email Compose and send email using any account you have set up on your phone. Increase your productivity by attaching files such as pictures, videos, or documents to your email messages. 1. From home, tap Apps > Email The email inbox opens.
Page 158: Open New Email Messages
3. Enter the message recipient(s), subject, and message. 4. Tap Send The email message is sent. Open New Email Messages When new email arrives, you will see in the Status bar. 1. Drag the Status bar down to display the Notification panel. Messaging and Internet...
Page 159: Open Email Messages
2. Tap the new message from the Notification panel. The new email message opens. If you have two or more new email messages, tapping the notification opens the email inbox.  Tap a message to open it. Open Email Messages You can also open and read email messages directly from the email inbox.
Page 160 2. Tap the message you want to view. The email message opens. Tip: Tap the account name at the top of the screen to switch to a different email account. 3. Tap Reply or Reply all to reply to the message. Options when Reviewing Email Messages ● Resetting Mail as Unread: Tap the check box on the left side of a read message and then tap Mark as unread...
Page 161: Delete An Email Account
Delete an Email Account You can delete an email account from your phone if you no longer wish to receive messages for the account on your phone. 1. From home, tap Apps > Email The email inbox opens. 2. Tap More options >...
Page 162 3. Tap Delete 4. Select the account(s) to delete, and then tap Done. 5. Tap OK to confirm. The account is deleted from your phone. Messaging and Internet...
Page 163: Manage Your Email Inbox
Manage Your Email Inbox Your email inbox provides management options for viewing, sorting, and deleting your email messages. View Your Email Inbox 1. From home, tap Apps > Email The email inbox opens. 2. Tap the email account at the top of the screen to select a different inbox, or tap Combined view to see all your email inboxes at once.
Page 164: Exchange Activesync Email Features
Delete Multiple Email Messages 1. On the email account inbox, tap the check box next to the messages you want to delete. 2. Tap Delete Exchange ActiveSync Email Features Set options for your corporate Exchange ActiveSync email messages, including synchronization options, signature, out-of-office messages, default account, and so on.
Page 165: Data Services General Information (Lte And 3G Networks)
Vibrate Set your phone to vibrate when new emails arrive. Additional Settings Configure Exchange ActiveSync account and security settings. Data Services General Information (LTE and 3G Networks) The following topics will help you learn the basics of using your data services, including managing your user name, launching a data connection, and navigating the Web with your phone.
Page 166 Set Your Network Options 1. From home, tap Apps > Settings > More networks > Mobile networks > Network mode. 2. Select LTE/CDMA or CDMA. The phone will scan for the best available network and will automatically connect to it. When your phone is connected via Enhanced 4G LTE network, the LTE icon appears on the Status bar.
Page 167: Data Connection Status And Indicators
Data Connection Status and Indicators Your phone displays the current status of your data connection through indicators at the top of the screen. The following symbols are used: Icon Status Network (full signal): The number of bars indicates the strength of the signal. More bars mean a better signal.
Page 168: Use The Browser
Use the Browser Launching the browser is as easy as tapping an icon. ■ From home, tap Apps > Internet The browser opens. The first time you launch Internet, you may be prompted to enter your 10-digit wireless phone  number to access the Virgin Mobile home page.
Page 169: Add A Bookmark
Add a Bookmark Bookmark favorite sites using the browser menu options. 1. From home, tap Apps > Internet The browser opens. 2. Navigate to the Web page you want to bookmark, and tap Bookmarks > Add Bookmark The add bookmark window opens. 3.
Page 170: View Browser History
Bookmark Options ● Editing Bookmarks: From the browser, tap Bookmarks , touch and hold a bookmark, tap More options > Edit bookmark, edit the bookmark, and then tap Save. ● Deleting Bookmarks: From the browser, tap Bookmarks , touch and hold a bookmark, tap Delete , and then tap OK.
Page 171 2. Tap Bookmarks The bookmark window opens. 3. Tap the History folder and then tap an entry. The Web page opens. Messaging and Internet...
Page 172: Open New Browser Windows
Open New Browser Windows Use windows to switch between websites quickly and easily. 1. From home, tap Apps > Internet The browser opens. 2. Tap Windows The window opens. If you don’t see Windows , drag the Web page down to display the address bar. ...
Page 173: Browser Settings
3. Tap New window A new window appears. To switch windows, tap Windows , and then touch a thumbnail.  Browser Settings Customize your experience with the Internet through the browser settings menu. 1. From home, tap Apps > Internet The browser opens.
Page 174: Chrome Browser
2. Tap More options > Settings, and customize your browser settings. Your browser settings are saved. Chrome Browser In addition to the default “Internet” Web browser, your phone supports the Chrome mobile Web browser. If you are signed in with a Google Account, the Chrome browser will import all your bookmarks and other Web preferences for use on your phone.
Page 175 2. Tap the address bar at the top and enter search words (for a Google search) or a Web address (URL). The search results appear or a Web page opens. Chrome Support ■ To find on-phone help with Chrome, from Chrome, tap More options >...
Page 176: Camera And Video
Camera and Video You can use the camera or video camera to take and share pictures and videos. Your phone comes with a 5 megapixel camera with an autofocus feature that lets you capture sharp pictures and videos. Take Pictures and Record Videos The following topics teach you how to take pictures and record videos with your phone’s camera.
Page 177: Take A Picture
Take a Picture You can take high-resolution pictures using your phone’s camera. Note: If you have an SD card installed, pictures and videos are stored to the SD card. If no card is installed, pictures and videos are saved to your phone’s memory. 1.
Page 178: Viewfinder Screen
Viewfinder Screen The Viewfinder screen lets you view your subject and access camera controls and options. ● Switch Between Front/Back Cameras: Switch between the back camera lens and the front-facing camera lens (for self-portraits, video chatting, etc.). ● Flash: Switch between Flash on , Auto flash , and Flash off (back camera only).
Page 179: Record Videos
Record Videos Record high-quality videos using your phone’s video camera. Note: If you have an SD card installed, pictures and videos are stored to the SD card. If no card is installed, pictures and videos are saved to your phone’s memory. 1.
Page 180: View Pictures And Videos Using Gallery
View Pictures and Videos Using Gallery Using the Gallery application, you can view pictures and watch videos that you’ve taken with your phone’s camera, downloaded, or copied onto your storage card or phone memory. You can also take a look at your pictures and your friends’...
Page 181 2. Tap an album (such as Camera). The list of pictures and videos for the album opens. To select another album, tap Back to return to the Albums tab.  3. Tap an image to view the picture or video. The picture opens or the video begins playing.
Page 182: Edit Pictures
Edit Pictures Whether you are browsing pictures in filmstrip or grid view in the Gallery application, you can touch and hold on a picture to open a selection menu and choose to delete the picture, rotate or crop it, and more. Rotate and Save a Picture 1.
Page 183: Crop A Picture
3. Tap the picture you want to rotate. 4. Tap More options and then select either Rotate left or Rotate right. The picture is rotated and saved to the phone or SD card, depending on your settings. Crop a Picture 1.
Page 184 2. Tap an album (such as Camera). The list of pictures and videos for the album opens. 3. Tap the picture you want to crop. 4. Tap More options > Crop. A crop box appears on the picture. Camera and Video...
Page 185: Share Pictures And Videos
5. To adjust the crop box size, touch and hold the edge of the box. When directional arrows appear, drag your finger inward to or outward to resize the crop box. To move the crop box to the part of the picture that you want to crop, drag the crop box to the ...
Page 186 1. From home, tap Apps > Gallery The album list opens. 2. Tap an album (such as Camera). The list of pictures and videos for the album opens. 3. Tap the album that contains the picture or video you want to share. 4. Tap the picture or video you want to share.
Page 187 5. Tap Share and then on the Share via menu, tap Email or Gmail. Follow onscreen prompts to complete and send the message. Note: If you selected Mail and you have multiple email accounts, the default email account will be used. For more information about using email and Gmail, see Compose and Send Email Create and Send a...
Page 188: Send A Picture Or Video By Multimedia Message
Send a Picture or Video by Multimedia Message Multimedia Messaging (MMS) lets you send pictures and videos using your phone’s messaging app. Although you can send several pictures or videos in a multimedia message, it may be better to just send one at a time, especially if the files are large in size.
Page 189 4. Tap the picture or video you want to share. To select multiple items, touch and hold an image to turn on multiple select. Tap all the items  you want to include. 5. Tap Share and then on the Share via menu, tap Messages. Follow the onscreen prompts to complete and send the message.
Page 190: Send Pictures Or Videos Using Bluetooth
Send Pictures or Videos Using Bluetooth You can select several pictures, videos, or both and send them to someone’s phone or your computer using Bluetooth. 1. From home, tap Apps > Gallery The album list opens. 2. Tap an album (such as Camera). The list of pictures and videos for the album opens.
Page 191 4. Tap the picture or video you want to share. To select multiple items, touch and hold an image to turn on multiple select. Tap all the items  you want to include. 5. Tap Share and then on the Share via menu, tap Bluetooth. Follow the onscreen prompts to complete and send the files.
Page 192: Share Videos On Youtube
Share Videos on YouTube ™ You can share your videos by uploading them to YouTube . Before you do this, you must create a YouTube account and sign in to that account on your phone. 1. From home, tap Apps >...
Page 193 4. Tap the video you want to share. To select multiple videos, touch and hold an image to turn on multiple select. Tap all the  videos you want to include. 5. Tap Share and then on the Share via menu, tap YouTube. 6. Enter the prompted information, such as description and tags, and select a privacy option.
Page 194: Camera Settings
Camera Settings You can adjust your camera’s settings using the icons on the main camera screen and the full camera settings menu. Switch Cameras Your phone lets you switch between the front and back cameras. 1. From home, tap Apps >...
Page 195: Set Camera Settings
Set Camera Settings You can configure your camera’s settings to fit any situation and event. 1. From home, tap Apps > Camera The camera viewfinder appears. 2. Tap Settings The camera settings menu opens. Settable items differ depending on which camera (front/back) and camera mode in use. 3.
Page 196: Useful Apps And Features
Useful Apps and Features The following topics detail many of your phone’s tools and features such as maps and navigation, calendar, clock, social networking apps, music, memos, and more. Calculator Your phone’s convenient built-in calculator lets you perform basic mathematical equations. 1.
Page 197 2. Tap onscreen keys for calculations. Calculation results appear. 3. To use the scientific calculator, make sure Screen rotation is turned on (Notification panel > Screen rotation), and rotate the screen to the landscape orientation. Keys for the scientific calculator appear. Useful Apps and Features...
Page 198: Calendar
Calendar Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps organize your time and reminds you of important events. Depending on your synchronization settings, your phone’s Calendar stays in sync with your Calendar on the Web, Exchange ActiveSync calendar, Google Calendar, and Outlook calendar.
Page 199 2. Tap Add The add event window opens. 3. Enter an event title, start date/time, end date/time, etc., and then tap Save. The event is added to your calendar. Selecting a Calendar If you have more than one calendar, select a calendar in which to add events. ■ While viewing a calendar, tap More options >...
Page 200: View Calendar Events
View Calendar Events You can display the Calendar in daily, weekly, monthly, or agenda view. To change the Calendar view, tap the Year, Month, Week, Day, Agenda, or Task tabs along the side. 1. From home, tap Apps > Calendar The Calendar app opens.
Page 201: Sync Calendars
Sync Calendars You can select which calendars you’d like to sync on your phone, along with what types of information you want to sync. 1. From home, tap Apps > Calendar The Calendar app opens. 2. Tap More options > Calendars. Useful Apps and Features...
Page 202 3. Select sync options by adding or removing check marks from the items. The sync settings have been updated. 4. Tap Back to return to Calendar view, and then tap More options > Sync. The selected calendars sync. Useful Apps and Features...
Page 203: Synchronize An Exchange Activesync Calendar
Synchronize an Exchange ActiveSync Calendar If you have set up a Microsoft Exchange ActiveSync account on your phone, you can also synchronize Exchange ActiveSync calendar events on your phone. Calendar events on your Exchange ActiveSync will also show in Calendar if you chose to synchronize with the Exchange ActiveSync Server. 1.
Page 204: Setting Date And Time
Setting Date and Time Your phone automatically receives the current date and time from the wireless network. You can set the date by hand by overriding the default setting. 1. From home, tap Apps > Settings 2. Tap Date and time. 3.
Page 205: Set Alarms
Set Alarms Set multiple alarms using your phone’s Clock app. 1. From home, tap Apps > Clock The Clock appears. 2. Tap the Alarm tab and then tap Create alarm Useful Apps and Features...
Page 206 3. Set the alarm options, including time, days, repeat pattern, alarm type, alarm tone, and volume, and then tap Save. The alarm is set. Phone at Alarm Time ● At the set alarm time, the phone sounds the alarm and/or vibrates. ●...
Page 207: World Clock
World Clock The world clock lets you keep track of the current time in multiple cities around the globe. 1. From home, tap Apps > Clock The Clock appears. 2. Tap World Clock. 3. Tap Add City and select a city. 4.
Page 208: Stopwatch
Stopwatch The stopwatch can be stopped or started instantly for precise timing. 1. From home, tap Apps > Clock The Clock appears. 2. Tap Stopwatch. 3. Tap Start to begin timing. 4. Tap Stop to stop timing. Additional options include Lap to keep track of laps, Restart to continue timing, and Reset to ...
Page 209: Timer
Timer The timer provides a countdown timer for up to 99 hours, 59 minutes, and 59 seconds. 1. From home, tap Apps > Clock The Clock appears. 2. Tap Timer. 3. Use the keypad to set the length of the timer. Useful Apps and Features...
Page 210: Galaxy Apps
GALAXY Apps Discover apps designed exclusively for your Galaxy phone. Note: You must sign in to a Samsung account in order to download GALAXY apps. From home, tap Apps > GALAXY Apps ■ Gallery Using the Gallery application, you can view pictures and watch videos that you’ve taken with your phone’s camera, downloaded, or copied to an optional memory card (not included).
Page 211 2. Tap an album (such as Camera). The list of pictures and videos for the album opens. 3. Select an album or tap a thumbnail to view the picture or video. 4. From the main Gallery screen, you can use these options: Tap a picture or video to display it in full screen view.
Page 212: View Photos And Videos
View Photos and Videos Tap a photo or video to view it in full screen. View Photos 1. From home, tap Apps > Gallery The album list opens. 2. Tap an album (such as Camera). The list of pictures and videos for the album opens. Useful Apps and Features...
Page 213: View Videos
3. Tap a thumbnail to view the picture. While viewing a picture full-screen you can use these options: Share: Choose a method for sharing the picture.  Edit: Modify your picture.  Delete: Erase the current picture.  More options: Choose other options, including: ...
Page 214: Working With Photos
Working with Photos While viewing a photo, you can choose to delete the photo, rotate or crop it, and more. Rotate and Save a Photo To rotate or save your photo, follow the procedures below. 1. From home, tap Apps >...
Page 215: Send Photos Or Videos Using Bluetooth
5. Address and compose your message and then tap Send or Send Note: If you have multiple email or Gmail accounts, the default account will be used. Send a Photo or Video by Multimedia Message Although you can send several photos or videos in a multimedia message, it may be better to send one at a time, especially if the files are large in size.
Page 216: Google Play Books
Share Videos on YouTube You can share your videos by uploading them to YouTube. Before you do this, you must create a YouTube account and sign in to that account on your phone. 1. From home, tap Apps > Gallery 2.
Page 217: Google Maps
Google Maps Use the Google Maps app to determine your location, find directions, browse local businesses and attractions, rate and review places, and more. View Maps of Specified Places Use Google Maps to locate and map a specific address or destination. 1.
Page 218 2. Tap Search 3. Enter an address, city, facility name, etc., and then tap a candidate in the results list. A map of the specified location opens. Google Maps Operations ● Viewing Current Location: From the Maps app, tap ● Obtain Useful Area Information for Current Location: From the Maps app, tap Search, enter the information you are looking for, and then tap a result to view it.
Page 219: Google Play Movies & Tv
● View Traffic information, Public transit information, etc., in Maps: From the Maps app, tap More options and then tap Traffic, Public transit, Bicycling, etc. ● Check Route to Destination: From the Maps app, tap [route icon], enter your current location and your destination, tap a method of transport (car, public transit, bicycle, or on foot), and then tap Search for route.
Page 220 Using Google Play Music Use the Google Play Music app to listen to all your music on your phone. Compatible music file formats include: MP3 (.mp3), AAC (m4a), WMA (.wma), FLAC (.flac), OGG (.ogg), DRM protected AAC (m4p), and ALAC (.m4a). 1.
Page 221 Google Play Music Screen Layout The following diagram outlines the main features of the Play Music app player screen. Feature Description Return to music list Return to the music list. Show music image/album name Display music images and album names (if available). Music title/artist Display music title and artist (if available).
Page 222: Google Play Newsstand
Create Playlists in Google Play Music Organize music into playlists to fit every occasion. 1. From home, tap Apps > Play Music The Play Music app opens to the library. 2. Tap Menu to listen to your library, playlists, or access Google Play Music online. 3.
Page 223: Google Search
Google Search Search information saved on the phone and in phone applications as well as on the Internet. Use Google Search Type search terms in the Google Search bar to find information on your phone and around the globe. 1. From home, tap the Google search bar or tap Apps >...
Page 224: Use Google Voice Search
Google Search Options Note: To set Google Search options, from the main Google Search screen, press the Back key ● Changing Search Information: In the search window, tap More options > Settings > Phone search and select where to search. ● Using Google Now: Google Now automatically searches for information based on search keywords used, your current location, etc., and presents search results in the search screen.
Page 225: Google Wallet
2. Speak your search terms. Search results appear. Google Wallet You must have a Google Wallet account associated with your Google Account to purchase items from the Google Play Store app. To create a Google Wallet account, do one of the following: ■...
Page 226: Memo
Memo Use your phone’s memo app to save text, memos, lists, and more. 1. From home, tap Apps > Memo The memo list appears. 2. Tap and enter your memo title and text. 3. Tap Save. The memo is saved. Useful Apps and Features...
Page 227: My Files
My Files My Files allows you to manage your sounds, images, videos, Bluetooth files, Android files, and other data in one convenient location. This application allows you to launch a file if the associated application is already on your phone. 1.
Page 228: Social Networking Accounts
Social Networking Accounts Stay in touch on the go with all your social networking accounts. Stay connected with friends and family with Hangouts, and see what everyone’s talking about on YouTube, and more. Hangouts Hangouts is Google's instant messaging service. Use to communicate with other Hangout users, and also use video calling.
Page 229 2. Tap Add to start a new Hangout. 3. Type a name, email, number, or circle, or select a contact from the list. 4. Type a message or tap to start a video chat. A chat window or a video chat window opens. Each time text is entered, the corresponding friend appears.
Page 230: Video
Hangouts as the default messaging app, the Messages app will be disabled. For more information, Default Messaging App Settings. Video Play videos stored on your phone, or from your other devices (you must sign in to your Samsung account to play videos synced from your other devices). 1. From home, tap Apps > Video 2. Scroll through the videos stored on your phone.
Page 231: Youtube
YouTube View videos uploaded to YouTube and upload your own videos to your YouTube account. View YouTube Videos You can use the YouTube app to view videos on YouTube even if you aren’t signed in to a YouTube account. 1. From home, tap Apps >...
Page 232 Post a Video to YouTube You can post videos to your YouTube account from your phone. Before posting, you must set up a YouTube account and sign in to it on your phone. 1. From home, tap Apps > YouTube The YouTube app launches.
Page 233 3. Select a video to upload. Enter a title, description, and tags, and select a privacy setting.  4. Tap Upload The video is uploaded to your YouTube channel. Useful Apps and Features...
Page 234: Connectivity
Connectivity The following topics address your phone’s connectivity options, including USB file transfer and tethering, Wi-Fi, Bluetooth, IR connectivity, and more. Connect to a PC via USB One way to back up or sync files between your phone and a computer is by using a direct USB connection.
Page 235 Transfer Files Between the Phone and a Computer 1. Connect your phone to your computer using the supplied USB cable. Insert the larger end of the cable to the USB Charger/Accessory port at the bottom of the  phone. Insert the USB end of the cable into an available USB port on your computer. You may need ...
Page 236: Wi-Fi
4. On your computer, navigate to the detected device (such as through the My Computer menu) and open it. 5. If available, select a drive (Card for SD card, Phone for internal phone storage). 6. Select a folder (for example, Music for songs and albums) and copy files to it from your computer.
Page 237 2. Tap the ON/OFF slider to turn Wi-Fi on. Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. To disable Wi-Fi, tap the ON/OFF slider again.  3. Tap a Wi-Fi network to connect, enter the password (if it’s not an open network), and then tap Connect.
Page 238: Wi-Fi Settings
Note: The next time your phone connects to a previously accessed secured wireless network, you will not be prompted to enter the password again, unless you reset your phone to its factory default settings or you instruct the phone to forget the network. Wi-Fi Settings Use the Wi-Fi settings menu to manually set your Wi-Fi connection options.
Page 239: Remove A Wi-Fi Network
To disable Wi-Fi, tap the ON/OFF slider again.  3. Tap More options > Advanced. The advanced Wi-Fi settings menu appears. 4. Configure your Wi-Fi settings. Your Wi-Fi settings changes are saved. Remove a Wi-Fi Network You may wish to remove a connected Wi-Fi network. 1.
Page 240: Wi-Fi Direct
The Wi-Fi settings menu appears. 2. Press and hold the name of the connected access point, and then tap Forget network. Wi-Fi is disconnected. After “forgetting” an access point, you need to enter the correct password (and other network  settings, if required) to reconnect.
Page 241 The Wi-Fi settings menu appears. 2. Tap the ON/OFF slider to turn Wi-Fi on. Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. 3. Tap More options > Wi-Fi Direct. The Wi-Fi Direct settings menu appears. Wi-Fi Direct and Wi-Fi are unavailable at the same time.
Page 242: Hotspot And Tethering
4. Tap a device with which to connect. If connected via Wi-Fi, you will see a confirmation. Follow the onscreen instructions.  5. Accept the connection on the other device. The phone is connected via Wi-Fi Direct. If a connection is not accepted after a certain period, the connection request is cancelled. ...
Page 243 Set Up Hotspot 1. From home, tap Apps > Settings > Hotspot and Tethering. 2. Tap Hotspot. Connectivity...
Page 244 3. Tap the ON/OFF slider to turn Hotspot on. Hotspot is enabled. To disable Hotspot, tap the ON/OFF slider again.  Note: The best way to keep using the phone as a hotspot is to have it connected to a power supply. Important: Write down the passkey (password) for this communication (shown onscreen).
Page 245: Bluetooth Tethering
Bluetooth Tethering You can share your phone’s Internet connection with other devices via Bluetooth. 1. From home, tap Apps > Settings > Hotspot and Tethering. 2. Tap Bluetooth tethering to enable the feature. See Bluetooth. Bluetooth tethering is enabled. To disable Bluetooth tethering, uncheck Bluetooth tethering. ...
Page 246: Bluetooth
Bluetooth ® Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds, computers, printers, and wireless phones. The Bluetooth communication range is usually approximately 30 feet.
Page 247 To enable Bluetooth: 1. From home, tap Apps > Settings > Bluetooth. The Bluetooth settings display. 2. Tap the ON/OFF slider to turn Bluetooth on. Bluetooth is enabled. To disable Bluetooth, tap the ON/OFF slider again.  Tip: You can also turn Bluetooth on or off with the Quick settings button in the Notification panel. Drag the Status bar down to display the Notification panel and then tap Bluetooth to turn Bluetooth on or off.
Page 248: Pair Bluetooth Devices
Note: Turn off Bluetooth when not in use to conserve battery power, or in places where using a wireless phone is prohibited, such as aboard an aircraft and in hospitals. Pair Bluetooth Devices Search for and pair nearby Bluetooth devices. ■ Before pairing, turn on Bluetooth on the other device, and make sure it is visible or discoverable.
Page 249 Unpairing from a Paired Device 1. From the Bluetooth settings menu, tap Settings next to the paired device you wish to unpair. 2. Tap Unpair. The device is unpaired from your phone. To make another connection with the device, you will need to pair again.
Page 250: Connect To A Paired Bluetooth Device
Connect to a Paired Bluetooth Device You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a compatible Bluetooth headset or car kit. It’s the same procedure to set up stereo audio and hands-free devices. 1.
Page 251: Share Information Using Bluetooth
Share Information Using Bluetooth You can use Bluetooth to transfer information between your phone and another Bluetooth-enabled device such as a phone or notebook computer. Types of Data You Can Share via Bluetooth You can share the following types of information, depending on the device you are connected to: ●...
Page 252 2. Tap a contact to share. 3. Tap More options > Share name card > Bluetooth. Connectivity...
Page 253 4. Tap a paired device to receive the data. The contact information is sent. If you see a message to confirm, follow the onscreen instructions.  Receiving Contacts Data via Bluetooth Note: Your phone must be paired with another Bluetooth-enabled device in order to share information. 1. When another device attempts to send a file to your phone via Bluetooth, you will see a request to accept the file.
Page 254 2. Tap Accept. The file is sent to your phone. When your phone receives a file, you will see a notification. To open the file immediately,  drag the Status bar down to display the Notification panel, and then tap the notification. When you open a received file, what happens next depends on the file type: ...
Page 255: Settings
Select the TouchWiz home display theme or your Custom Mobile Home display theme. Lock screen Set your phone’s Lock screen options. Call Configure call settings and voicemail settings. Application manager Manage applications and system processes. Accounts Set up accounts such as Samsung, Google, and more. Settings...
Page 256 Category Description Set up backup options for your phone, as well as resetting the phone Backup and reset to its factory defaults. Set accessibility options such as screen magnification, hearing aid Accessibility compatibility, etc. Language and input Set up language and input methods for your phone. Date and time Set your phone’s date and time.
Page 257: Tty Mode
Access Settings ■ From home, tap Apps > Settings The settings menu opens. TTY Mode A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone.
Page 258 To turn TTY Mode on or off: 1. From home, tap Apps > Settings > Call. 2. Tap Additional settings > TTY mode. Settings...
Page 259 3. Tap TTY Full, TTY HCO, or TTY VCO to turn TTY mode on. – or – Tap TTY Off to turn TTY mode off. Your phone’s TTY mode is set. Note: When enabled, TTY mode may impair the audio quality of non-TTY devices connected to the headset jack.
Page 260: Wi-Fi Settings
Wi-Fi Settings The Wi-Fi settings menu lets you turn Wi-Fi on or off, set up and connect to available Wi-Fi networks, and configure advanced Wi-Fi options. For more information about using Wi-Fi settings, see Wi-Fi. 1. From home, tap Apps >...
Page 261 To disable Wi-Fi, tap the ON/OFF slider again.  3. Tap a Wi-Fi network, enter the password, and tap Connect. Your phone is connected to the selected Wi-Fi network. The password, for a household wireless LAN router, is sometimes found on a sticker on the ...
Page 262 Connect to a Wi-Fi Network via WPS Wi-Fi Protected Setup (WPS) is a network security standard that allows you to easily secure a wireless network connection between your phone and a router. To connect using a WPS button: 1. From Wi-Fi settings, tap More options >...
Page 263: Bluetooth Settings
● Check IP Address: From Wi-Fi settings, tap More options > Advanced. IP Address appears below “IP Address.”  Bluetooth Settings ® Your phone’s Bluetooth capabilities let you use wireless headsets, send and receive pictures and files, and more. For details on your phone’s Bluetooth usage, see Bluetooth. ■ From home, tap Apps >...
Page 264 ● Pairing Bluetooth Devices: Make sure the other devices are set to be discovered. From Bluetooth settings, tap the device name in “Available devices” and follow the onscreen instructions. Depending on the device, you may be required to enter or accept a passkey. ...
Page 265: Hotspot And Tethering Settings
Hotspot and Tethering Settings Use the settings menu to configure your Hotspot, which allow you to share your phone’s data service with multiple Wi-Fi capable devices. For more information about using Hotspot and Tethering, see Hotspot and Tethering. 1. From home, tap Apps >...
Page 266 3. Tap the ON/OFF slider to turn Hotspot on. Hotspot is enabled. To disable Hotspot, tap the ON/OFF slider again.  Advanced Hotspot Settings The Hotspot settings menu lets you configure advanced options. ● Set Network SSID: From the Hotspot window, tap More options >...
Page 267: Airplane Mode
Airplane Mode When you enable Airplane mode, your phone disconnects from all networks, meaning you cannot use make calls, send or receive messages, or access the Internet. It also turns off other connectivity features, such as Wi-Fi and Bluetooth. While in airplane mode, you can use other features of your phone, such as playing music, watching videos, or other applications.
Page 268: Data Usage Settings
Data Usage Settings The Data usage menu lets you view your phone’s mobile and Wi-Fi data usage, set data limits, restrict hotspot usage, and more. 1. From home, tap Apps > Settings 2. Tap Data usage. The data usage window opens. Settings...
Page 269 Data Usage Settings Operations ● Enable Mobile Data: In Data usage window, tap the check box for Mobile data to enable the service. If a confirmation appears, follow the onscreen instructions.  Enter the check mark to enable, clear the check mark to disable. ...
Page 270: Location Settings
● Automatically Sync Your Accounts: From the Data usage window, tap More options > Auto sync data. When enabled, accounts are synced automatically, according to their synchronization  settings. When disabled, you may need to manual sync your accounts. You will not receive any ...
Page 271 Enable Location Services Before using any features that require location assistance, you must enable your phone’s location services. 1. From home, tap Apps > Settings > Location. 2. Tap the ON/OFF switch to enable Location services. Your phone’s location services are enabled. If you see a confirmation, follow the onscreen instructions to connect.
Page 272 Change Locating Method You can change the methods used for determining your location. Note: Location must be turned on to change locating method. 1. From home, tap Apps > Settings > Location. 2. Tap Mode. 3. Select a locating method. Each mode has a description of which method or methods are used to estimate your location.
Page 273: Printing
Printing You can print from your phone, via Wi-Fi, to an optional compatible printer (not included). Your phone and the optional printer must be connected to the same Wi-Fi network. Add and Set Up a Printer Before you can print to a printer, you must add and set it up on your phone. You’ll need to know the IP address of the printer;...
Page 274: Set Up A Printer
2. From the Printing settings screen, tap Add printer 3. Follow the prompts to download and install a print driver from the Google Play Store. 4. Choose a print service from the list, and then tap the ON/OFF switch to turn the service on or off. The service must be on to add a printer.
Page 275: More Networks Settings
Set Up a Printer Add a printer to a print service and configure settings. Note: Below settings are examples only. Available settings will differ depending on the type of print service and printer you are using. 1. From the Printing settings screen, select a print service from the list 2.
Page 276: Default Messaging App Settings
Access More Networks Options ■ From home, tap Apps > Settings > More networks. The More networks screen displays. Default Messaging App Settings If you have multiple messaging apps installed on your phone, you can choose the app your phone uses for messaging.
Page 277 2. Tap Default messaging app. 3. Choose a messaging app. The default messaging app is set. Note: If you choose a default messaging app other than Messages (for example, Google Hangouts), you will not be able to use the standard Messages app unless you restore it as the default messaging app. Settings...
Page 278: Mobile Networks Settings
Mobile Networks Settings Set options for network selection and data service. 1. From home, tap Apps > Settings > More networks. 2. Tap Mobile networks. Settings...
Page 279: Virtual Private Networks (Vpn)
3. Configure options: Mobile data: When enabled, your phone connects to the mobile data network, and can use  the network to access the Internet and transfer information. Network mode: Choose a preferred network mode. Available options depend on your ...
Page 280 2. Tap Screen lock > Password. 3. Enter a new password (at least eight characters without any spaces) for the credential storage, scroll down and confirm the password, and then tap OK. The password is set, allowing secure credential storage. Settings...
Page 281 4. Tap Back to return to the main settings menu, and then tap Security. 5. Tap Trusted credentials, and then tap your preferred system and user credentials. Your secure credentials storage is set. You can then download and install the certificates needed to access your local network. Your network administrator can tell you how to do this.
Page 282: Add A Vpn Connection
Add a VPN Connection Use the More networks settings menu to add a VPN connection to your phone. 1. From home, tap Apps > Settings > More networks. 2. Tap VPN. The VPN settings window appears. Settings...
Page 283 3. Tap Tap to add VPNs , and then enter the information for the VPN you want to add. Information may include Name, Type, Server address, PPP encryption (MPPE), and  advanced options. Set up all options according to the security details you have obtained from your network ...
Page 284: Connect To Or Disconnect From A Vpn
Connect to or Disconnect from a VPN Once you have set up a VPN connection, connecting and disconnecting from the VPN is easy. Access the VPN Settings Window 1. From home, tap Apps > Settings > More networks. 2. Tap VPN. The VPN settings window appears.
Page 285: Connect To A Vpn
Connect to a VPN 1. From the VPNs section of the VPN setting window, tap the VPN that you want to connect to. 2. When prompted, enter your login credentials, and then tap Connect. You will connect to the selected VPN. When you are connected, a VPN connected icon appears in the notification area.
Page 286 Disconnect from a VPN 1. Drag the Status bar down to open the Notification panel. 2. Tap the VPN connection to return to the VPN settings window. Settings...
Page 287: Sound Settings
3. Tap the VPN connection to disconnect from it. Your phone disconnects from the VPN. When your phone has disconnected from the VPN, you will see a VPN disconnected icon in  the notification area of the Status bar. Sound Settings The Sound settings menu lets you control your phone’s audio, from ringtones and alerts to tap tones and notifications.
Page 288: Display And Wallpaper Settings
Access Sound Settings 1. From home, tap Apps > Settings > Sound. 2. Set your sound options. Your sound settings are saved and applied. Display Settings Adjusting your phone’s display settings not only helps you see what you want, it can also help increase battery life.
Page 289 Display Setting Description Set whether to allow the screen to rotate the display with the phone Auto rotate screen orientation, where applicable. Set a screen timeout duration. Screen timeout Note: Longer durations discharge the battery more quickly. Daydream Select a screensaver to be displayed when the device is charging. Font style Set a default font style for the display.
Page 290: Home Settings
Home Settings Select the TouchWiz home display theme or your Custom Mobile display theme. 1. From home, tap Apps > Settings > Home. 2. Configure your Home settings. Your display is changed to Virgin Mobile or TouchWiz home Settings...
Page 291: Lock Screen Settings
Lock Screen Settings The Lock screen settings let you set your method for unlocking your phone, customize Lock screen options, determine whether to show tips for unlocking the phone, and enter your owner information to be displayed on the Lock screen. Screen Lock You can increase the security of your phone by creating a screen lock.
Page 292 2. Tap Screen lock. The Screen lock settings menu opens. Use Swipe to Unlock the Screen ■ From the Screen lock settings menu, tap Swipe to save the setting. The screen lock is set. Settings...
Page 293: Use A Screen Unlock Pattern
Use a Screen Unlock Pattern 1. From the Screen lock settings menu, tap Pattern. 2. Draw the screen unlock pattern by connecting at least four dots in a vertical, horizontal, or diagonal direction. Lift your finger from the screen when finished. The phone records the pattern.
Page 294 4. When prompted, draw the screen unlock pattern again, and then tap Confirm. The screen unlock pattern is saved. 5. Enter a backup PIN, tap Continue, re-enter the PIN, and tap OK to save your screen unlock pattern. The screen lock is set. If you fail to draw the correct unlock pattern on the screen after five attempts, you will be ...
Page 295 Note: To change your unlock screen pattern, from home, tap Apps > Settings > Lock Screen > Screen lock. Use a Screen Unlock PIN 1. From the Screen lock settings menu, tap PIN. 2. Enter a PIN, tap Continue, re-enter your PIN, and tap OK to save the setting. The screen lock is set.
Page 296: Use A Screen Unlock Password
Use a Screen Unlock Password 1. From the Screen lock settings menu, tap Password. 2. Enter a password, tap Continue, and then enter your password again to confirm it. The screen lock is set. If you fail to enter the correct password after five attempts, you will be prompted to wait for 30 ...
Page 297: Disable The Screen Lock
Disable the Screen Lock Follow the instructions below to turn off your current screen lock. 1. From home, tap Apps > Settings > Lock screen. The Lock screen settings menu opens. 2. Tap Screen lock. 3. Draw your unlock screen pattern, enter your PIN, or enter your password. Settings...
Page 298: Lock Screen Options
4. Tap None. The screen lock is disabled. Lock Screen Options There are several configurable options available in the Lock screen settings menu. Lock Screen Options Overview The following options are available in the Lock screen settings menu (options vary depending on the screen lock selected): Lock Screen Setting Description...
Page 299: Call Settings
Lock Screen Setting Description Screen will be locked in 5 seconds after the screen automatically turns Lock automatically off. Lock instantly with power Lock the screen whenever you press the Power/Lock Key. Access Lock Screen Options From home, tap Apps >...
Page 300 Call Setting Description Additional settings Access TTY mode and configure hearing aid options. Ringtones and keypad Select or create your default ringtone, set the phone to vibrate when tones ringing, and play a tone when the dialing keypad is tapped. Noise reduction Suppress background noise during calls.
Page 301: Application Manager
Application Manager Check installed applications and running applications. Apps Settings Overview Items that can be checked in the Apps settings menu are the following. Apps Setting Description Downloaded Check downloaded apps. SD Card Check apps on your optional installed SD card. Running Check running apps.
Page 302: Add Accounts
Add Accounts The Accounts settings menu lets you add and manage all your email, social networking, and picture and video sharing accounts. Set Up a New Account 1. From home, tap Apps > Settings 2. Tap Accounts. An Add account window appears. 3. Tap an account type and then follow the onscreen instructions to add the required account information, and then tap Done.
Page 303: Manage Existing Accounts
The account is added to the accounts list. Manage Existing Accounts 1. From home, tap Apps > Settings > Accounts. 2. Tap Accounts > [account name]. The account settings menu appears. 3. Select your account settings, and then tap Done. The account options are updated.
Page 304: Backup And Reset
Backup and Reset Your phone’s Backup and reset menu lets you back up your phone’s data and settings to Google servers before resetting your phone to the original factory settings. The Factory data reset erases all data from the phone’s application storage, including: ● Your Google Account ● All other email and social networking accounts ● System and application data and settings...
Page 305 Access Backup and Reset Options 1. From home, tap Apps > Settings > Backup and reset. The Backup and reset menu opens. 2. Set options. The backup and reset settings are applied and saved. If you are performing a Factory data reset, follow the prompts to confirm the data removal. ...
Page 306: Factory Data Reset
Factory Data Reset Tip: Before performing a factory data reset on your phone, you may want to unmount the microSD card to avoid losing any data you may have stored on it. From home, tap Apps > Settings > Storage > Unmount SD card to unmount the storage card.
Page 307: Accessibility Settings
3. Tap Delete all. Your phone will power down and reset itself, which may take up to 10 minutes. Once the phone has reset, it will run through the Hands Free Activation and update  processes again. When finished, you will see the Welcome screen and Setup application. Complete the Setup Screens to start over.
Page 308 Google subtitles (CC) Display closed captions from Google when available. Samsung subtitles (CC) Display closed captions from Samsung when available. Mono audio Switch audio from stereo to mono when using one earphone. Adjust the sound balance in media players for when earphones are Sound balance connected.
Page 309 Access Accessibility Options 1. From home, tap Apps > Settings 2. Tap Accessibility. 3. Set available accessibility options. Your accessibility settings are applied and saved. Settings...
Page 310: Language And Input Settings
Language Set the language for your display and menus. Default Set the default method for entering text. Samsung keyboard Set Samsung keyboard options. Google voice typing Set options for Google Voice text entry. Voice search Set your voice search options.
Page 311 Enable Voice Input: From the Language and input settings menu, tap Google voice typing  to toggle the option on or off. Set Samsung Keyboard Options: From the Language and input settings menu, tap  Settings next to Samsung keyboard and configure your keyboard options.
Page 312: Date And Time Settings
Date and Time Settings Use the Date and Time settings menu either to automatically use the network-provided date and time or manually set these values, as well as select time and date format options. Date and Time Overview The following Date and time options may be configured: Date and Time Option Description Automatic date and time...
Page 313 Access Date and Time Options 1. From home, tap Apps > Settings > Date and time. 2. Set available date and time options. Your date and time settings are applied and saved. Settings...
Page 314: Ultra Power Saving Mode
Ultra Power Saving Mode Conserve power and extend your phone’s battery life by using a minimal Home screen layout, limiting the number of usable apps, turning off mobile data when the screen is off, and turning off connectivity features such as Wi-Fi and Bluetooth. Turn On Ultra Power Saving Mode 1.
Page 315: Battery Settings
Turn Off Ultra Power Saving Mode 1. From home, tap More options > Turn off Ultra power saving mode. 2. Tap Turn off to disable Ultra power saving mode. The phone returns to normal power mode. Battery Settings Monitor your phone’s battery usage through this settings menu. View which functions are consuming your battery’s charge and at what percentage.
Page 316 2. Tap Show battery percentage to display the percentage of battery charge remaining on the Status bar. 3. Tap items to view details. Check your battery condition and access additional options. Settings...
Page 317: Storage Settings
Storage Settings The Storage settings menu lets you manage internal storage on your phone and provides options for your microSD card. Storage Settings Overview The sound settings menu allows you to configure the following options: Storage Device Description ● Total space: View the total space/free space in your phone memory. ●...
Page 318 Access Storage Settings 1. From home, tap Apps > Settings > Storage. 2. View memory usage for the different types of information stored in your phone’s memory. Tap an item for more information. Settings...
Page 319: Microsd Card
microSD Card A microSD memory card is an optional accessory (not included) that allows you to store images, videos, music, documents, and other data on your phone. Important: You can damage a microSD card by improper installation. Please be careful when inserting, removing, or handling it.
Page 320 3. Attach the back cover. Make sure all the tabs are secure and there are no gaps around the cover.  Settings...
Page 321: Remove A Microsd Card
Remove a microSD Card Use the following procedure to remove an optional microSD card from your phone. Important: Before removing an optional installed microSD card, you must unmount the card first to prevent corrupting the data stored on it or damaging the card. For more information, see Unmount a microSD Card.
Page 322 3. Replace the battery compartment cover, making sure all the tabs are secure and there are no gaps around the cover. Access Storage Settings 1. From home, tap Apps > Settings > Storage. Settings...
Page 323: Format A Microsd Card
2. The Total space and available space on the microSD card are displayed. Format a microSD Card Warning: Formatting erases all the data on an installed microSD card, after which the files CANNOT be retrieved. To prevent the loss of important data, please check the contents before you format the card. 1.
Page 324: Security Settings
Encrypt all data on your phone. Encrypt external SD card Encrypt the data on an optional installed SD card. Use your Samsung account to stop other people from reactivating your Reactivation lock device after it has been reset. Make passwords visible Toggle to show or hide passwords when entering form data.
Page 325 Access Security Settings Before using any features that require location assistance, you must enable your phone’s location services. 1. From home, tap Apps > Settings > Security. The Security settings menu opens. 2. Set your security options. Your security settings are applied and saved. Settings...
Page 326: About Device
About Device The About Device menu lets you access important phone information, search for and apply updates, and view legal and safety information. About Device Overview The following About Phone items may be reviewed or set: About Device Item Description Software version Check your current software version.
Page 327: Copyright Information
Virgin Enterprises Limited and are used under license. Other marks are trademarks of their respective owners. ©2014 Samsung. Samsung and Galaxy are trademarks of Samsung Electronics Co., Ltd. Android, Chrome, Gmail, Google Maps, Play Music, Play Movies & TV, Play Books, Play Newsstand, Play Games, Drive, YouTube, Photos, Hangouts, Google Mobile Services, and Google Play are trademarks of Google, Inc.
Page 328: For Assistance
For Assistance The following topics address areas of support for your phone, including troubleshooting, specifications, account information, warranty information, and customer service contact information. Troubleshooting Check the questions and answers below for troubleshooting solutions for common phone issues. Check Here First Problem: Phone freezes/operation is unstable.
Page 329 Problem: Cannot unlock screen. Solution: Power the phone on again. If you are unable to turn the phone off, remove and replace the Battery, and then power the phone on again. Apps or other processes that were running may lose data when the battery is removed.
Page 330 Index Call Logs 4G, 156 Accessibility, 298 Make call from, 94 Accessory Port, 3 Call Waiting, 98 Camera, 167 Accounts Add new, 293 Settings, 185 Manage, 294 Take a picture, 168 Viewfinder, 169 Settings, 293 Social Network, 219 Car Kit Activation and Service, 23 Connect, 241 Charger/Accessory Port, 3...
Page 331 Input Settings, 301 Mute threads, 134 Internet, 117 New messages, 130 Keyboard Read and reply, 130 Default settings, 301 Read messages, 131 Samsung keyboard, 45 Report phishing, 137 Touchscreen, 45 Report spam, 137 Keytones, 278 Search, 136 Language, 301 Send message, 128...
Page 332 Mount, 308 PRL Update, 70 Reject Incoming Call, 88 Unmount, 308 Ringtone, 278 Options, 126 Rotate, 22 Samsung Keyboard, 45 Send messages, 119 More Networks Settings, 266 Save a Phone Number, 103 Multimedia Messaging Screen Lock, 282 Screen Rotation, 280...
Page 333 Settings, 256 Share via Bluetooth, 181 Text Editing, 47 Share via messaging, 179 Text Entry, 45 Share via YouTube, 183 View, 171 Text Messaging Conversations, 122 Voice Search, 215, 301 Draft messages, 121 Voice Typing, 46 Configuring, 47 Notifications, 122 Options, 126 Using, 46 Send messages, 117...

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