Samsung pl170 User Manual page 113

Before contacting a service center
Situation
The TV does not
display your photos
Your computer does
not recognize your
camera
Your computer
disconnects the
camera while
transferring files
Your computer cannot
play videos
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Suggested remedies
•
Make sure that the camera is correctly
connected to the TV with the A/V cable.
•
Make sure that your memory card
contains photos.
•
Make sure that the USB cable is
connected correctly.
•
Make sure that your camera is switched
on.
•
Make sure that you are using a supported
operating system.
The file transmission may be interrupted by
static electricity. Disconnect the USB cable
and connect it again.
Videos may not play on some video player
programs. To play video files captured with
your camera, install and use the Intelli-studio
program on your computer. (p. 87)
Situation
Intelli-studio is not
functioning properly
112
Appendixes
Suggested remedies
•
End Intelli-studio and restart the program.
•
You cannot use Intelli-studio on
Macintosh computers.
•
Make sure that PC Software is turned
On in the settings menu. (p. 99)
•
Depending on your computer's
specifications and environment, the
program may not launch automatically. In
this case, click Start My Computer
Intelli-studio iStudio.exe on your
computer.