Samsung ST30 User Manual page 89

Before contacting a service center
Situation
The date and time are
incorrect
The display or buttons
do not work
The camera screen
works poorly
The memory card has
an error
Cannot play back files
The photo is blurry
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Suggested remedies
Set the date and time in the display settings
menu. (p. 75)
Remove the battery and insert it again.
If you use your camera at low temperatures,
it can cause the camera screen to
malfunction or discolor.
For better performance of your camera
screen, use your camera at normal
temperatures.
The memory card has not been reset.
Format the card. (p. 75)
If you change the name of a file, your
camera may not play the file. (Note: File
names should meet the DCF standard.) If
you encounter this situation, play back the
files on your computer.
• Make sure that the focus option you set
is suitable for close-up shots. (p. 40)
• Make sure that the lens is clean. If not,
clean the lens. (p. 79)
• Make sure that the subject is within
range of the flash. (p. 90)
Situation
The colors in the photo
do not match the actual
scene
The photo is too bright
The photo is too dark
The TV does not
display your photos
Your computer does
not recognize your
camera
Your computer
disconnects the camera
while transferring files
88
Appendixes
Suggested remedies
An incorrect white balance can create
unrealistic color. Select the proper white
balance option to suit the light source.
(p. 46)
• Turn off the flash. (p. 38)
• Your photo is overexposed. Adjust the
exposure value. (p. 45)
Your photo is underexposed.
• Turn on the flash. (p. 38)
• Adjust the ISO speed. (p. 39)
• Adjust the exposure value. (p. 45)
• Make sure that the camera is correctly
connected to the TV with the A/V cable.
• Make sure that your memory card
contains photos.
• Make sure that the USB cable is
connected correctly.
• Make sure that your camera is switched
on.
• Make sure that you are using a
supported operating system. (p. 64, 70)
The file transmission may be interrupted by
static electricity. Disconnect the USB cable
and connect it again.