Troubleshooting and tips
Smart Card reader is not recognized
Cause
Chip card inserted incorrectly.
Acoustic warning
Errors
Acoustic warnings
Cause
A beep sounds every few seconds.
The battery is almost flat.
Error messages on the screen
Errors
Error messages onthescreen
This section describes the error messages generated by the BIOS Setup. Error messages displayed
by the operating system or programs are described in the documentation for these programs.
If the error message appears repeatedly despite troubleshooting measures,
contact the place of purchase or our customer service center.
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Troubleshooting
► Make sure you have inserted your Smart
Card into the Smart Card reader with the
chip facing upwards.
► Check whether the Smart Card you are
using is supported. Your Smart Card must
comply with the ISO standard 7816-1, -2,
-3 and -4.
Troubleshooting
► Charge the battery.
Fujitsu