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Oki OKIOFFICE 84 User Handbook Manual

Oki okioffice user's guide 84
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  • Page 1 User’s Handbook...

  • Page 2: Year 2000 Compliance

    Energy Star or by email to: pubs@okidata.com OKI, Okidata and OKIOFFICE are registered trademarks/marques déposées/marcas registradas, and OkiLAN is a trademark, of Oki Electric Industry Company, Ltd. Energy Star is a registered trademark of the United States Environmental Protection Agency Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and other countries.
  • Page 3 Conformité An 2000 Tous les produits présentement vendus par Okidata sont conformes à l’an 2000. Chaque produit incorpore une technologie de l’information qui traite précisément les données de date et d’heure entre les années 1999 et 2000, et ne présente aucun problème pour la programmation du 9 septembre 1999 (9999).

  • Page 4: Table Of Contents

    Contents Introduction ...1 Multifunction Features ... 1 Fax Features ... 1 JetSuitePro Software ... 2 Product Options ... 2 A Look at the Components and Control Panel ...3 Components ... 3 Control Panel ... 6 Control Panel Keys and Indicators ... 7 The One Touch Keypad ...
  • Page 5 Multifunction PC Operation...28 Faxing from your PC ... 28 Printing ... 28 Copying ... 29 Scanning ... 30 Basic Faxing Operations ...31 Preparing Documents for Scanning and Faxing ... 31 Guidelines ... 31 Document Size... 31 Multiple Page Documents ... 31 Loading Documents ...
  • Page 6 Sending a Confidential Fax ... 52 Sending Documents Requested by Another Fax Machine (Polling Transmission) ... 53 Dialing Another Fax Machine to Request Documents (Polling Reception) ... 53 Relay Broadcasting ... 54 Relay Broadcast Report ... 54 Initiating a Relay Broadcast ... 55 Rejecting Unsolicited Fax Messages ...
  • Page 7 Maintenance ...79 Replacing the Toner Cartridge ... 79 Replacing the Image Drum ... 83 Resetting the Drum Counter ... 84 Consumables and Replacement Parts ... 85 Supplies ... 85 Shipping Your MFP ... 85 Service and Support ...86 Your Sales and Service Dealer ... 86 Customer Support Professionals ...

  • Page 8: Introduction

    Introduction Overview Welcome to the new generation of multifunction printers (MFPs)! The OKIOFFICE 84 MFP combines printing, faxing, scanning, and copying capabilities with Okidata’s high- quality 600 dpi-class LED printing technology to handle all of your document processing needs in one easy-to-use package.

  • Page 9: Jetsuitepro Software

    Advanced memory transmission and reception features, including automatic reception into memory. A search feature to allow you to look for pre- programmed telephone numbers by name. Photo (halftone) transmission in up to 64 shades of gray. Reports to help you keep track of your MFP’s operations and settings.

  • Page 10: A Look At The Components And Control Panel

    A Look at the Components and Overview Control Panel Components Paper Tray/Copy Stacker Load up to 100 sheets of paper into this tray. Up to 30 printed pages stack on the tray. Document Tray Holds original documents that are to be scanned, copied, or faxed—up to 20 pages.
  • Page 11 Components Handbook PC Connector Plug the computer cable into this connector. Line Terminal Terminal for connecting to an incoming telephone line. TEL Terminal Terminal for connecting to an optional handset or external telephone line. 10 AC Power Inlet Plug the supplied AC power cord into this inlet. 11 Power Switch...
  • Page 12 Components 12 LED Printhead This black bar writes received or copies images onto the image drum. Clean this bar each time you change the toner cartridge. 13 Image Drum Cartridge The image drum cartridge contains the green photosensitive drum, which receives images from the LED printhead and transfers them to the printing paper.

  • Page 13: Control Panel

    Control Panel Handbook...

  • Page 14: Control Panel Keys And Indicators

    Control Panel Keys and Indicators LCD Display Panel: Refer to this display for instructions and information while your MFP is performing operations or while you are programming. Transmit Resolution/Yes key: Use this key to change the resolution used for transmitting documents. Use STD for standard originals, FINE and EX.FINE for detailed or small print originals, and PHOTO for originals that include colors or many shades of gray.
  • Page 15 Redial Key: Press to manually redial the last number dialed on your MFP. Auto Dial Key: Auto Dial numbers are abbreviated numbers for rapid dialing. Rather than dialing the entire telephone number, you can enter a 2-digit Auto Dial number instead. You can also use the Location IDs (names associated with Auto Dial numbers) to search for these locations by name using the Search key.
  • Page 16 16 Pause Key (One Touch key 10): Use this key on the One Touch keypad to enter automatic 3-second pauses in dialing when programming telephone numbers. For example, you may want to use this key to tell your machine to wait for an outside or international line to open.

  • Page 17: The One Touch Keypad

    The One Touch Keypad Use the One Touch keys for quick, one-touch dialing. They are also used to access most functions and programming options. Using the One Touch Keys for Dialing For dialing, just press the appropriate One Touch key. For each key, you can program up to two telephone numbers: a primary number, which will always be dialed first, and an optional alternate number which will be automatically dialed...

  • Page 18: Signal Tones

    MFP’s clock, to set up mailboxes for confidential message reception, and to change your MFP’s function settings. 10/Printer Cleaning Key: Use this key to print a cleaning page for clearing accumulated toner from your MFP’s image drum.

  • Page 19: Setting Up Your Okioffice Mfp

    Setting Up Your OKIOFFICE MFP Overview To install your new OKIOFFICE MFP, follow the instructions in this section. You must complete these steps for your OKIOFFICE MFP to operate properly: Safety Unpacking Setting Up Setting the Date, Time, and ID Installing JetSuite Pro Software Safety Installation Hints...

  • Page 20: Operation And Maintenance

    Operation and Maintenance Use a dry cloth to clean the control panel and the main body of the unit. Aside from the instructions specifically mentioned in this handbook, your MFP is not user serviceable. Do not attempt to service the machine or lubricate moving parts by yourself.

  • Page 21: Where To Install Your Okioffice Mfp

    20% and 80%, and where the temperature is between 50°F (10°C) and 92°F (32°C). What You Should Receive Remove contents from the carton. Be sure that all the items listed below are included. OKIOFFICE 84 MFP Toner cartridge Image drum (inside machine) Power cord PC interface cable...

  • Page 22: Installing The Paper Trays

    Installing the Paper Trays 3 Install the document stacker. 1 Install the paper tray/copy stacker. 2 Install the document tray. Handbook...

  • Page 23: Removing The Protective Sheet

    Removing the Protective Sheet 1 Open the top cover and front panel. 2 Move aside the protective sheet and grasp the image drum. Firmly lift up to disengage the image drum, then lift it out. Caution: Do not touch the green drum surface! Handbook 3 Grasp the protective sheet and pull it out.

  • Page 24: Installing The Toner Cartridge

    Installing the Toner Cartridge 1 Lift out the toner well cover and discard. Warning: Be careful when handling the toner cartridge. Do not let toner spill onto your clothing or other porous materials. If you experience any problems with toner, see the Safety instructions, at the beginning of this section.

  • Page 25: Connecting To The Telephone Line

    5 Push the lock lever forward until it stops. 6 Close the cover and front panel. Press down on the top cover to make sure it is firmly closed. Handbook Connecting to the Telephone Line 1 Insert one end of the telephone cord into the LINE jack in the back of the machine.

  • Page 26: Installing The External Optional Handset

    Installing the External Optional Handset If you purchased an external handset option with your OKIOFFICE MFP, follow these instructions to install it. 1 Plug end of the handset cord into the handset and the other end into the jack on the front of the cradle. Place the handset in the cradle.

  • Page 27: Connecting To Your Computer

    To connect both an answering machine and a telephone: 1 Connect your answering machine to your MFP. 2 Plug your external telephone’s cord into the telephone jack on your answering machine. Important: You must have the TAD mode feature turned on for an answering machine to work with your MFP.

  • Page 28: Loading Paper

    Installing JetSuite Pro Software JetSuite Pro Software gives you printing, faxing, copying and scanning functions directly from your PC. Your OKIOFFICE MFP becomes a fully integrated multifunction printer. See your JetSuite Pro User’s Guide for installation instructions. Handbook...

  • Page 29: Setting Basic Features

    Setting Basic Features Overview Setting the Date and Time Follow these instructions to set the time and date on your OKIOFFICE MFP: Press the Select Function key. Press the 9/User Program One Touch key located on the One-Touch keypad. On the numeric keypad, press 3. The display shows 3:CLOCK ADJUSTMENT.

  • Page 30: Telephone/Fax Mode [T/F]

    Telephone/Fax mode [T/F] Incoming calls are a mix of fax and telephone calls. In this mode your MFP detects if the incoming call is a fax or a voice call. When the call is from another fax machine, your MFP switches to fax mode and receives the message. When the call is a voice call, your MFP rings like a telephone.

  • Page 31: Setting The Fax Identification

    Setting the Fax Identification Fax machines must identify the sender and the telephone number of the sender on each page of every fax sent. Important: Programming this information into your MFP is required by law in the United States. To program your FAX ID using JetSuite Pro, see your JetSuite Pro User’s Guide.

  • Page 32: Setting The Language

    Press the Start key to save your entry. Enter your Sender ID, This is a descriptive title up to 32 characters long. Refer to the following instructions: To Do This Enter numbers Numeric keypad (press once) Enter spaces Space One Touch key Enter Hyphens Hyphen key Enter alphabet characters...

  • Page 33: Connecting To A Pbx

    FUNCTION NO. [ ]. Using the numeric keypad, enter 14. This display shows USER LANGUAGE. Press the No key to switch to the other installed language. To accept the language change, press the Yes Press the Select Function key to finish. Connecting to a PBX A PBX (Private Branch Exchange) is a private telephone system used to route internal calls.
  • Page 34 Press the Space One Touch key until the display changes YES < > NO < >. 10 Press the Yes key. 11 Press the Select Function key to finish. Keep in mind that all of the outside telephone numbers you program into your MFP have to begin with your PBX’s access digit.

  • Page 35: Multifunction Pc Operation

    Printing chapter in JetSuite Pro User’s Guide. Windows In Windows, select Print from the File menu. Make sure that OKIOFFICE 84 is selected as the printer either from the ® applications. See Windows Control Panel/Printer icon, or from your application’s Print Setup menu.

  • Page 36: Copying

    2 Issue the command to print through your application. The paper pulls in for printing. 3 If you are printing multiple pages, insert additional pages when prompted by the software. Copying You can use your MFP as a stand-alone copier to make up to 50 copies at one time.

  • Page 37: Scanning

    Scanning You can use your MFP with JetSuite Pro to scan a document into a file where it can be edited, stored, printed, copied or faxed. The following is the basic procedure; for details, see “Scanning Documents” in the JetSuite Pro Software User’s Guide. You can also scan using any software package that supports TWAIN scanners.

  • Page 38: Basic Faxing Operations

    Basic Faxing Operations Overview For details on how to send faxes directly from your PC screen, see your JetSuite Pro User’s Guide. Preparing Documents for Scanning and Faxing Guidelines Try to use good quality documents for your fax transmission. Documents that are typed, or written with a black felt-tip pen on white (or light) paper work best.

  • Page 39: Loading Documents

    When loading multiple-page documents, do not load paper that is thinner than 0.003 (0.08 mm) or thicker than 0.005 (0.13 mm). For single documents, do not load paper that is thinner than 0.002 (0.06 mm) or thicker than 0.006 (0.15 mm). Loading Documents To prevent paper jams and problems during operation: Stack your documents neatly.

  • Page 40: Sending A Fax To A Single Location

    3 Your MFP grips the documents, and pulls the bottom page into the machine. If necessary, use the Transmit Resolution or Yes set the resolution of your document. Document Type Resolution To Use of Scan Normal office STD (Standard) documents Documents with small FINE or EX.FINE type or other fine details...

  • Page 41: Search Key Dialing

    The table below explains some of the messages you may see during a typical fax transmission. Message Explanation (location) The remote location’s Personal ID, TSI/CSI, Location ID or the telephone number you entered will identify thelocation during transmission. DIALING Your MFP is dialing the number. CALLING The line is ringing.

  • Page 42: Real-Time Dialing

    As memory begins to empty, scanning resumes. Memory cannot “overflow,” requiring you to reload the document. If you want to turn off this feature, see “Changing Your User Function Settings” in Customizing Features and Operations. Real-Time Dialing Normally, your MFP dials the entire number of the location you have selected at one time.

  • Page 43: Receiving Faxes In Memory

    When your telephone or MFP rings, pick up the telephone handset. If a person is on the line, carry on your conversation. If a remote fax machine is on the line, or if a person wishes to fax you a document after a conversation, press the Start key.

  • Page 44: Canceling Messages Stored In Memory

    If your MFP has received a message in memory because toner is low, MSG. IN MEMORY appears on the display. To print out the message stored in memory, do the following: 1 Press the Select Function key. 2 Press the 2/Print Operation key. The display shows PRINT MEMORY MSG? 3 Press the Yes key.
  • Page 45 can answer a voice request only after all pages have been transmitted. If you are receiving a fax, you can answer a voice request after reception of each page. You know that the person on the other fax machine has issued a voice request when you hear a warbling tone.

  • Page 46: Programming Your One Touch Directory

    Programming Your One Touch Directory Overview Faxing is easier when you program frequently used fax numbers into the ten One Touch keys and the 70 Auto Dial numbers available in your MFP. You can also program these features through your JetSuite Software.

  • Page 47: One Touch Parameters

    Enter the Location ID. This is a descriptive title up to 15 characters long. Refer to the instructions below. To Do This Enter numbers Numeric keypad (press once) Enter spaces Space One Touch key Enter Hyphens (-) Hyphen key Enter alphabet characters Locate the character you want on thenumeric keypad.

  • Page 48: Locating Unassigned One Touch Or Auto Dial Numbers41

    Using the numeric keypad, enter 28. The display shows 28:ONE TOUCH PARAM. Press the One Touch key for the location whose settings you want to change. The display shows ECHO PROTECTION, [OFF]. Press the No key to switch Echo Protection on. Press the Yes key to confirm your selection.
  • Page 49 part of the number unprogrammed and enter it manually on the numeric keypad). To use a chain dial number: Select the One Touch key or Auto Dial number programmed with the first part of the chain dial number. The display shows: PRESS OT/AD/SRCH KEY. Select the One Touch key or Auto Dial number programmed with the second part of the chain dial number.

  • Page 50: Programming Your Auto Dial Directory

    Programming Your Auto Dial Directory Overview Your MFP has 70 Auto Dial numbers available for quick, two- digit selection and dialing. For each auto dial number, you can enter a fax number up to 32 digits long and a Location ID (name) up to 15 characters long.
  • Page 51 Enter a unique character Press the Oper/Unique key repeatedly until the character you want appears. The following characters are available: ! # & ‘ ( ) * + , - . / : ; = ? ä ß ñ ö ü Æ Å...

  • Page 52: Sending A Fax To Multiple

    Sending a Fax to Multiple Locations Overview (Broadcasting) This function is also available through JetSuite Pro; see the JetSuite Pro User’s Guide for details. Your MFP’s broadcasting feature allows you to send a document to many different locations at the same time. For each broadcast operation, you can select as many programmed One Touch keys, groups, and Auto Dial codes as you like.
  • Page 53 prints. Or, Press the No key to skip printing the report. CHECK LOCATIONS YES (START) displays. Press the Start key. Each entry displays. Press the Start key to accept each entry or press the NO a location. When all the entries have been displayed and CHECK LOCATIONS displays again, press the NO ENTRY IS OK? displays.

  • Page 54: Faxing To A Group

    Faxing to a Group Overview Once you have programmed some One Touch keys or Auto Dial numbers, you can use these programmed locations to create groups. You can then easily send the same fax to multiple locations. This is useful if, for example, you need to send weekly status updates to all the members of a team working in separate locations.

  • Page 55: Sending A Fax To A Group

    After you have completed your selection (by pressing ), the display shows SELECT LOC. again. or No Continue to add or delete locations from your group. Each group can contain up to a maximum of all of the One Touch and Auto Dial locations available on your MFP.

  • Page 56: Advanced Operations

    Advanced Operations Overview Sending a Fax at a Later Date and Time The delayed transmission feature allows you to send documents at a specified date and time, and frees you from the need to manually start the transmission. You can program a delayed transmission to occur at any time on the day of your transmission or at any time over the next three days.

  • Page 57: Sending A Delayed Fax From Memory

    If you need to receive a fax that should not be seen by anyone else, have the person send the message as a confidential fax from another OKI compatible unit, or from a fax machine that is equipped with the sub-address transmission function.

  • Page 58: Creating A Confidential Mailbox

    Creating a Confidential Mailbox Press the Select Function key. Press the 9/User Program One Touch key. The display shows 1: FUNC. PROGRAMMING. Press 5 on the numeric keypad. The display shows 5: PERSONAL BOX PRG. key. The display shows PERSONAL BOX Press the Yes NO.

  • Page 59: Sending A Confidential Fax

    If the message, ILLEGAL OPERATION displays, the mailbox is not empty. Print out any message in the mailbox before you change its password. Sending a Confidential Fax Fax machines are often placed in public places where everyone can look through the received faxes. To send confidential documents, use the confidential fax feature.

  • Page 60: Sending Documents Requested By Another Fax Machine (Polling Transmission)

    Sending Documents Requested by Another Fax Machine (Polling Transmission) When you normally send faxes, you load documents into your fax machine, select a location, and then press the Start key to begin sending the documents. However, sometimes it is more useful to simply load your documents into your fax machine and set it to wait for the receiving fax machine to call and collect them.

  • Page 61: Relay Broadcasting

    To Select Using A One Touch key An Auto Dial number A number dialed on the numeric keypad Press the Start key. Your MFP begins polling the remote fax machine. Relay Broadcasting Relay broadcasting allows one fax machine to send a document to another fax machine, which then re-sends (broadcasts) the document to a number of other locations.

  • Page 62: Initiating A Relay Broadcast

    Initiating a Relay Broadcast Load your documents. Press the Select Function key. Press the 4/Relay Initiate TX One Touch key. The display shows RELAY PASSWORD. Press the No key. Using the numeric keypad, enter a 4-digit password which is the same as the relay keyword programmed into the relay key station.

  • Page 63: Restricted Access

    Limit both transmission and reception (T/R) No limitations on transmission or reception (OFF) To use the closed network function, follow the instructions below. Press the Select Function key. Press the 9/User Program One Touch key. The display shows 1:FUNC.PROGRAMMING. key. The display shows FUNCTION No. [ ]. Press the Yes Using the numeric keypad, enter 08.

  • Page 64: What You Can Do While Sending A Fax

    What You Can Do While Sending a Fax After your MFP has finished scanning a document into memory and while it is transmitting from memory, you can: • Load another document and prepare it for transmission. You can continue to load documents as long as memory is available.

  • Page 65: Using Your Okioffice Mfp For Copying

    Using Your OKIOFFICE Overview MFP for Copying Making Copies You can also make copies using your MFP. You can make up to 50 copies at one time. Your MFP automatically makes all copies in FINE mode. Load your documents. Press the Copy key. The display shows PRG. NO. OF COPIES, [1SETS].

  • Page 66: Customizing Features And Operations

    Customizing Features and Overview Operations Many of your MFP’s features and functions have settings, which can be changed to customize its operation. Because each country has different regulations, you may not be able to access all of the settings listed in this chapter. If you have trouble changing a setting, contact your dealer for assistance or call Okidata customer service at 1-800-OKIDATA (800- 654-3282).
  • Page 67 4 IMAGE IN MCF: When a message confirmation is printed, this function adds a portion of the first page your MFP transmitted. This is printed at the bottom of the message confirmation report. Available settings are on and off. 5 SENDER ID: This function controls the printing of your MFPs Sender ID on the faxes you send.
  • Page 68 automatically switches back to facsimile mode to allow the calling party to send function controls how long your MFP waits before switching back to fax mode. Available settings are 20 seconds or 35 seconds. 11 RING RESPONSE: This function controls how long your MFP waits before answering an incoming telephone call.
  • Page 69 from the document feeder). Available settings are memory and Feeder. 18 Not assigned. 19 ECM FUNCTION: The error correction mode function helps your MFP to improve communication in areas where telephone line conditions are poor. Available settings are on and off. 20 REMOTE DIAGNOSIS: The remote diagnostics feature allows a service person to remotely dial and service your MFP.

  • Page 70: Changing Your User Function Settings

    26 RESTRICT ACCESS: Select whether or not you want restricted access. Turning on this function renders your restricted ID registration active. Available settings are on and off. 27 WIDTH REDUCTION: Turning this function on enables you to print received data that exceeds the printable area of the page by slightly reducing the received data.

  • Page 71: Setting Your Mfp's Distinctive Ring

    Setting Your MFP’s Distinctive Ring 1 Press the Select Function key. 2 Press the 9/User Program One Touch key. The display shows 1:FUNC. PROGRAMMING. key. The display shows FUNCTION NO. [ ]. 3 Press the Yes 4 Using the numeric keypad, enter 12. The display shows DISTINCTIVE RING, OFF.

  • Page 72: Changing Your Dial Parameter Settings

    BUSY TONE DETECT: This function allows your MFP to detect a busy tone when sending a fax. Available settings are on and off. MF(TONE)/DP(PULSE): This function controls what method your MFP uses for dialing. Two dialing methods are in common use. DP, or dial pulse dialing, uses monotone pulses to dial a number (like a rotary telephone).
  • Page 73 Changing Your Dial Parameter Settings 1 Press the Select Function key. 2 Press the 9/User Program One Touch key. 3 On the numeric keypad, press 2. The display shows 2:DIAL PARAMETER. 4 Press the Yes key until the display shows the dial parameter MH ONLY: This function controls the type of compression method your MFP uses during...

  • Page 74: Reports

    Reports Overview Understanding Reports Your MFP provides a variety of useful reports, which help you understand the current settings, programming, and operations. Refer to the reports listing below to determine which reports you want to print, then refer to Printing Reports for instructions on printing a report.

  • Page 75: Confidential Reception Report

    The communication mode used for each transmission or reception. The number of pages sent or received. The result of each communication. Service codes. This report does not contain the results of messages that were received without errors. Confidential Reception Report This report is automatically printed each time your MFP receives a confidential message into a mail box.

  • Page 76: Configuration Report

    The Location ID or telephone number of the fax machine you were communicating with (DISTANT STATION ID). The communication mode used. The number of pages sent or received. The result of the communication. Service codes. If any error occurred during the communication, a portion of the page, which experienced a problem, will be printed after the report.

  • Page 77: Codes Used In Reports

    Codes Used in Reports Result Codes Result codes indicate the results of communications. Code Description BUSY The other machine’s line was busy or there was no answer. CANCL A message was erased after being held in memory for 10 days. COMP.

  • Page 78: Problem Solving

    Problem Solving Overview Clearing a Document Jam When a document jam occurs, your MFP beeps and an error message appears in the display. If the jammed document looks like it is positioned straight in your feeder, press the Stop key to try to feed the document the rest of the way through the feeder.

  • Page 79: Printing A Cleaning Page

    Warning: Never expose the image drum cartridge to light for more than 5 minutes. Never expose the image drum cartridge to direct sunlight. Always hold the image drum unit by the ends. Never touch the surface of the green drum inside the image drum cartridge. 3 Pull out any paper you see jammed inside the machine.

  • Page 80: Display Panel Messages

    CHECK PAPER OR PATH Jam: Paper is jammed feeding from the paper tray into the printer. Or, paper may be jammed inside the printing mechanism under the image drum. Check the paper path and remove any jammed paper–see “Clearing a Paper Jam.”...
  • Page 81 Image drum alarm: The image drum is nearing the end of its projected life. Make sure a new drum is available, and replace the drum when print quality begins to deteriorate–see “Replacing the Image Drum Unit.” PRINTER ALARM 2:TEL REFER TO USER GUIDE PRINTER ALARM 3:TEL REFER TO USER GUIDE...

  • Page 82: Reading The Print Counters

    Reading the Print Counters Your OKIOFFICE keeps track of the number of pages it has printed or scanned. If you are experiencing a problem, a service person may ask you to check these counters. If the image drum cartridge has reached the end of its life, you will also use this function to reset the drum counter.
  • Page 83 Make sure that your telephone line (not your external telephone or handset) is connected to the LINE outlet on the back of your MFP. If you have an external telephone connected, lift the handset and check for a dial tone. If you do not hear one, there may be a problem with your telephone line.
  • Page 84 You keep getting reports you do not want. Check your user function settings and turn off the reports you do not want. See the “Customizing Features and Operations” section. You sent a fax but it was received completely blank. Make sure that you have loaded your document face down. The image received on your MFP was very poor Contact the person sending you the fax and ask them to change their Transmit Resolution and Type of Original...
  • Page 85 You set your MFP for delayed transmission but it did not send. Check the display to make sure that you have set your MFP’s clock to the correct time. See “Setting the Clock” in the Installation chapter. Your MFP disconnected before you could answer a voice request.

  • Page 86: Maintenance

    Maintenance Overview Replacing the Toner Cartridge The number of pages you can print with one toner cartridge depends on the type of documents you usually receive or copy. A toner cartridge will print about 1,875 pages/letter size of standard business communications at a typical print coverage of 4% (equivalent of CCITT No.
  • Page 87 2 Grasp the control panel. Pull upward and toward you until it releases. Swing the control panel up and out of the way. 3 Pull the gray lock lever on the old toner cartridge all the way toward you. Carefully pull the old toner cartridge out of the image drum unit.
  • Page 88 5 Insert the left side of the toner cartridge into the toner 6 Lower the right side down into the toner well. well, placing it under the tab (a). 7 Push the lock lever forward until it stops. Handbook...
  • Page 89 8 Using the cleaning wipe provided with your new toner 9 Close the cover and front panel. Press down on the top cartridge, gently wipe back and forth across the full length cover to make sure it is firmly closed. of the LED array.

  • Page 90: Replacing The Image Drum

    Replacing the Image Drum If the faxes you receive are light or have vertical streaks in them and you are not out of toner, or if your MFP displays a CHANGE DRUM message, your MFP needs a new image drum unit. Contact your dealer to order one. The life of an image drum depends on a number of factors, including temperature and humidity, the type of paper you use, and the number of pages per job.

  • Page 91: Resetting The Drum Counter

    3 Firmly lift up to disengage the drum cartridge (with its toner cartridge), then lift it out. Wrap it in the packaging materials from your new drum cartridge, and discard it. Caution: Do not touch the green drum surface! Caution: Never expose the image drum unit to light for more than 5 minutes.

  • Page 92: Consumables And Replacement Parts

    Order toll-free by phone at 1-800-OKIDATA (1-800-654- 3282) using a major credit card. Check office supply catalogs or your local stationery store. Most carry OKI brand supplies. Order on the Internet at http://www.okidata.com. Click on the “where to buy” link.

  • Page 93: Service And Support

    MFP so you can describe your problem accurately. Our Customer Support Professionals are trained on all current OKI products. They can answer your questions regarding: Locations of sales & Service Dealer Installation of your MFP Usage/normal maintenance of your MFP...

  • Page 94: The Okidata Customer Information System

    The Okidata Customer Information System 1-800-OKIDATA (1-800-654-3282) For quick Answers to commonly-asked question, the Okidata Information System Automated Attendant is available 24 hours a day, 7 days a week. The system can provide immediate assistance with: Basic Operating Procedures Sales and Service Referrals Parts and Consumable Referrals Product Information Okidata on the Internet...

  • Page 95: Index

    Index Overview Alarm indicator 8 Answering Mode Changing 23 Setting 22 Auto Dial Directory Programming 43 Auto Dial Key 8 Auto Rec. Key 7 Auto Receive Mode 22 Broadcasting 45 Call Back Number 24 Canceling Messages Stored in Memory 37 Chain Dialing 41 Cleaning Page 72 Index...
  • Page 96 Document Jam 71 Document Stacker 3 Document Tray 3 Documents Loading 32 Multiple Page 31 Size 31 Drum Counter 84 Dual Access Feature 56 End of Session Tone 11 Error Messages 73 Error Tones 11 Fax Identification Setting 24 Faxing...
  • Page 97 Pause Key 9 PBX Line 26 PC Connector 4 PC Fax Mode 23 Plus Key 8 Polling Key 11 Power Failures 37 Print Counters 75 Print Operation Key 10 Printer Cleaning Key 11 Printing 28 Purchasing Supplies 85 Real-Time Dialing 35...
  • Page 98 Redial Key 8 Redialing 35 Relay 54 Relay Initiate TX Key 10 Replacement Parts 85 Report Print Key 11 Reports 67 Active Memory Files 67 Activity 67 Broadcast Confirmation 68 Broadcast Entry 68 Codes 70 Confidential Reception 68 Configuration 69 Message Confirmation 68 Power Outage 69 Printing 69...
  • Page 99 Unassigned Auto Dial Numbers Locating 41 Unassigned Keys Locating 41 Unique Key 9 Unpacking 12, 14 Unsolicited Fax Messages 55 User Functions 59 Changing 63 Settings 59 User Program Key 11 Voice Request 37 Voice Request Key 7 Voice Request Tone 11 Yes key 7 Index...

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