Theproblemsolver; Ifyouneedservice - GE JGCS54EH Use And Care Manual

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Questions?
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Use This Problem Solver
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PROBLEM
POSSIBLE CAUSE &WYOR WHAT TO DO
lDP BURNERS DO NCYI'
Make sure electrical plug is plugged into a live power outlet.
LIGHT
Burner holes on side of burner may be closed.
Remove and clean them.
Burners may not be fitted correctly onto the gas valves. Remove and
reinstall them properly.
OVEN DOES N(YI' COOK
Make sure thermostat capillary bulb (located in upper portion of oven) is
PROPERLY
in correct position, not touching oven sides and not coated with anything.
Aluminum foil being used improperly in oven.
Oven vent blocked on top of range.
Incorrect utensil being used. Check each cooking section for utensil tips
or recommendations.
Oven bottom not securely seated in position.
OVEN TEMP knob set incorrectly or not turned on.
Check common Baking, Roasting and Broiling problems on pages 10-13.
CLOCK DOES NCYTWORK
Range electrical plug must be securely seated in alive power outlet.
Check for blown fuse or tripped circuit breaker.
OVEN LIGHT DOES NCYI'
Bulb may be loose or burned out.
COME ON
Electrical plug must be plugged into a live power outlet.
If you need more help.. call, toll free:
The GE Answer Center@
800.626.2000
consumer information service
If You Need Service
To obtain service, see your warranty
on the back page of this book.
We're proud of our service and
want you to be pleased. If for some
reason you are not happy with the
service you receive, here are three
steps to follow for fhrther help.
FIRST, contact the people who
serviced your appliance. Explain
why you are not pleased. In most
cases, this will solve the problem.
NEXT, if you are still not pleased,
write all the details-including
your phone number—to:
Manager, Consumer Relations
General Electric
Appliance Park
Louisville, Kentucky 40225
FINALLY, if your problem is still
not resolved, write:
Major Appliance
Consumer Action Panel
20 North Wacker Drive
Chicago, Illinois 60606
19

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