Oki 1.2 Installation Manual

Voice over ip telephony adapter
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Oki Voice Over IP Telephony Adapter

Installation Guide

Version 1.2
Oki Electric Industry Co., Ltd.

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Summary of Contents for Oki 1.2

  • Page 1: Installation Guide

    Oki Voice Over IP Telephony Adapter Installation Guide Version 1.2 Oki Electric Industry Co., Ltd.
  • Page 2 Safety Warning! This document contains information regarding the safe use of the Oki VoIP-TA unit. Carefully observe and comply with all safety precautions.
  • Page 3 However, if you notice an irregularity, please contact an authorized sales agent. Oki Electric Industry Co. Ltd., assumes no responsibility with regard to consequences resulting from the use of the Maintenance Console Software and/or the contents and interpretation of the information contained in this manual.
  • Page 4: Table Of Contents

    Contents Important Safety Instructions Introduction Outline The VoIP-TA Features Front Panel LEDs Back Panel Connectors Installation Connections Cautions Placing Calls Via an IP Network General Operation Services Third party incoming call during another call End-to-end service using DTMF signaling Call transfer during a telephone Call Absent Service Details of Services Using both a PSTN line and the IP network...
  • Page 5 Functions of the Maintenance Console Software Verifying the Software Version Information Checking the Operation Status of the VoIP-TA Explanation of the displayed information Updating Unit Programs Changing the Password Troubleshooting Specifications Important Equipment Information Warranty and Service Oki Service Offices Contents...
  • Page 6: Important Safety Instructions

    Important Safety Instructions When handling or using the VoIP-TA unit, the following safety precautions should be observed to prevent injury and/or damage to the unit. Use of this equipment in a manner other than that specified in this and other VoIP-TA documents will void the product warranty and may result in damage, serious injury or death.
  • Page 7 • Do not use AC adapters other than those specified or supplied. • If liquid enters the unit, immediately disconnect the power plug (by grasping the power plug, not the cord) from the power outlet and contact an authorized sales agent or service provider. Continued use may result in fire or electric shock.
  • Page 8: Introduction

    Introduction Welcome to the world of Oki Internet telephony… The Oki voice over IP (Internet Protocol) telephony adapter, VoIP-TA, is a self-contained H.323 version 2 compliant communications device that allows organizations to route both voice and facsimile communications over any TCP/IP network.
  • Page 9: Outline

    The Public Switched Telephone Network (PSTN) is supported by VoIP-TA version Note 1.2 and later. The version number is clearly marked on the bottom of the unit.To avoid incorrect use contact your authorized sales agent or service office if in doubt.
  • Page 10: Front Panel

    Front Panel LEDs Outline POWER Indicates power ON when lit. Green lamp. ALARM Indicates alarmed condition detected in unit when lit. Red lamp (see table 1 page 4). LINE Indicates PSTN line is used during operation when lit. Green lamp. Indicates LAN link is established and operating normally when lit .
  • Page 11: Back Panel

    Back Panel Connectors The communication performances of the LAN and PC ports are always the same and VoIP-TA conforms to the lower of the two. When either the PC or LAN port is 10 BASE-T, both ports are set to 10 BASE-T communication. If a PC is connected to the PC port during a call, the call may be interrupted for approximately one second.
  • Page 12 Mode ALARM-LED Initialization Blinks (1 sec. intervals) Operation Blinks (0.5 sec. intervals) Setup Blinks (0.2 sec. intervals) Installation Blinks (0.2 sec. intervals) Outline Table 1 LINE-LED With gatekeeper: The system will wait for LAN link to be established while gatekeeper registers the VoIP-TA. Without gatekeeper: The system will wait for a LAN link to be established.
  • Page 13: Installation

    Installation Place the main unit in a vertical position as placing it horizontally could shorten the life of the unit. Connections The following illustration shows where equipment should be connected to the ports at the rear of the VoIP-TA unit. Analogue telephone or G3 facsimile equipment Connect an analogue telephone or G3 facsimile machine to the TEL connector of the VoIP-TA unit via a telephone cord.
  • Page 14: Power Source

    Personal computer (PC) Connect a PC connector to the PC port at the back of the VoIP-TA unit using an unshielded twisted pair (UTP) straight cable (categories 3 to 5). If both a PC and LAN are to use 100BASE-TX communications, use category 5 [max.
  • Page 15: Cautions

    Cautions During installation • All cables used to connect the equipment must be accessories of the equipment or suitable to fit the equipment. • Make sure the AC power plug is disconnected from the power outlet when connecting the FG cable to the unit. •...
  • Page 16: Placing Calls

    Placing Calls Via an IP Network Placing and receiving calls with the VoIP-TA unit are usually quite simple and performed in the same way as conventional telephone networks. In some cases however, the phone numbers to be used, may differ slightly from the ones you used previously.
  • Page 17: Services

    Services Third party incoming call during another call You can respond to a third party’s incoming call while you are on another call. • A second party telephone call. • If a third party calls, a notification tone is sent to your telephone.
  • Page 18: End-To-End Service Using Dtmf Signaling

    End-to-end service using DTMF signaling DTMF signaling can be used via the IP network for answering machines, etc. To use this service, Facsimile transmission using the VoIP line, must be turned off. • Making a telephone call Call transfer during a telephone call You can transfer a call during a telephone call.
  • Page 19 • Put the other party on hold by hooking, and dial a transfer destination number. • You may then speak to the party at the transfer destination. • When you hang up the handset again the call will be automatically transferred to the destination.
  • Page 20: Absent Service

    Absent service If the absent service is registered, an incoming call is transferred to a registered destination. The transferred call will not be transferred any further. To use this service, Use PSTN line must be turned off. How to register the absent service Pick up the handset, dial “***11”...
  • Page 21: Details Of Services

    Details of Services There are two ways to use the VoIP-TA unit; using both a PSTN line and the IP network or using only the IP network. These services are determined by the data setup. Using both a PSTN line and the IP network Line selection The selection of a PSTN line or IP network is specified by the first digit of the phone number set by the Maintenance Console Software.
  • Page 22 • Incoming operation from the IP network during a telephone call using the IP network. For PSTN line not receiving services using hookflash (hooking) • Response to an incoming call from a PSTN line during a telephone call using the IP network.
  • Page 23: Identification Of Incoming Call

    • Incoming operation from the IP network during a telephone call using the IP network. Identification of incoming call An incoming call can be identified by setting a ringing time from IP network and from a public telephone line separately. Example Power failure switching If a power failure occurs, the telephone is directly connected to a PSTN...
  • Page 24: Using The Ip Network Only

    Using the IP network only Third party incoming call during another call • Incoming call during an existing telephone call. Translating IP Address for VoIP Without gatekeeper With gatekeeper Setting IP Address The initial value is not set at the shipment time. Set the IP address using the Maintenance Console Software or obtain it from the DHCP server.
  • Page 25: Setup

    Setup The VoIP-TA is set up by using the Maintenance Console Software. The Maintenance Console Software, installed in a PC, is used to communicate with the VoIP-TA in remote mode via a LAN interface or in local mode via a RS232C interface. When connecting to the VoIP-TA using the remote mode via a LAN interface, all network settings such as the assignment of IP addresses must be already completed.
  • Page 26: Functions Of The Maintenance Console Software

    Functions of the Maintenance Console Software The functions of the Maintenance Console Software vary according to the mode in which the VoIP-TA unit has been set. Mode Operation mode Perform usual operation. Display the current setup conditions. Setup mode Change the current setup conditions. Change a password.
  • Page 27: Activating And Deactivating The Software's Functions

    Connection via a hub • Switch the VoIP-TA to Setup mode. • Change the setup conditions. • Switch the VoIP-TA to Operation mode. Activating and Deactivating the Software’s Functions Start the Maintenance Console Software installed on the PC to set up the VoIP-TA.
  • Page 28 The procedure for activating the Maintenance Console Software for the VoIP-TA unit is described in step-by-step instructions starting with the software through to connection with the VoIP-TA unit’s functions. • Click on Start on the task bar, bring the cursor pointer on Program, and then click on VoIP-TA console.
  • Page 29: Changing Modes And Setup Condtions

    • For the LAN connection, a password entry prompt will appear. Enter the password, and click on the OK button. The product has been shipped with “TA” set as the default password. • When the connection settings are completed, the Main window is displayed.
  • Page 30: Changing Setup Conditions

    Changing setup conditions • Once the setup mode has been changed, click the Data setting button on the Main window. • The setup (VoIP-TA setting) window will appear. Click the tabs on the window to display the desired current status. Change the items displayed on the window, as necessary.
  • Page 31: Saving All Setup Conditions In A File

    Saving all setup conditions in a file The default setting is set to save all setup conditions within a file. This setting can be changed by clicking on the Save button on the setup window and displaying the Saved-information select window. •...
  • Page 32: Reading Information From The File

    Reading information from the file • To read information contained in the saved file, click on the Read from file button in the setup window. The File selection window will be displayed. • Select the appropriate file, and click the Open button. The Read-information select window will be displayed.
  • Page 33: Setup (Voip-Ta Setting) Window

    Setup (VoIP-TA setting) Window Basic settings for the PSTN line Item Use PSTN line To connect VoIP-TA to a PSTN line, check this item. Facsimile To use a facsimile, check this item (please note that when transmission a facsimile is in use, the DTMF signaling end-to-end service using VoIP-TA via VoIP communication is not available.) Select...
  • Page 34: Select Outgoing Destination

    Select outgoing destination • Selecting an outgoing destination is available only when Use PSTN line is selected. If it is not selected, all outgoing calls are via the VoIP line, without neglecting the first digit of the phone number. Item Select •...
  • Page 35 Example Software settings and resulting VoIP-TA operations for outgoing destinations are provided below as well as the information of outgoing destinations and the IP address table of the VoIP-TA: Outgoing digit destination Use PSTN line Use PSTN Use PSTN Use PSTN Unavailable to dial Unavailable to dial Unavailable to dial...
  • Page 36 When the gatekeeper is in use, the VoIP-TA operates in the following manner. Number dialed 7 selects a line, gatekeeper is referenced for the IP address with all numbers dialed and 789 connects the call. 9 selects a line, gatekeeper is referenced for the IP address with the numbers dialed, excluding the first digit and 01 connects the call.
  • Page 37: Detailed Settings For The Pstn Line

    Detailed settings for the PSTN line Item Hookflash time Used to specify the hookflash time for the PSTN line. Ringing signal Used to specify the detecting time intervals between interval ringing signals. Pre-pause timer Used to specify the pause interval before generating a timer dialing signal.
  • Page 38: Network Settings

    Network settings Setup...
  • Page 39 Item Host name Specifies the host name with 16 or fewer alphanumeric characters (single-byte). The specified host name is used as the individual name for VoIP-TA on the network. Country code No changes are necessary for this product version. MAC address MAC address is displayed.
  • Page 40: Network Address Translation (Nat)

    Network Address Translation (NAT) The VoIP-TA can also be used with networks that have the following three types of NAT (Network Address Translation) functions. Static NAT IP addresses are translated one to one, between the global address space and private address space, where the translation table can be set in a static manner.
  • Page 41 Static IP Masquerade (with port number translations) Multiple private IP addresses are assigned to a global IP address and this assignment can be set in a static manner. Port number translations are performed, but the translations are set in a static manner.
  • Page 42: Gatekeeper Settings

    Gatekeeper settings Item VoIP Specifies the VoIP telephone number of the VoIP-TA. telephone Use the default number in the gatekeeper when using the gatekeeper. Validate Activate to use the gatekeeper. gatekeeper Gatekeeper Specifies the UDT port number, and must be set when using port No.
  • Page 43: Detailed Gatekeeper Settings

    Detailed gatekeeper settings Item Used to specify the gatekeeper’s response time-out value message for the messages. This setting does not have to be changed. Time-out When the network response is often delayed, select a longer time interval. Specifies the number of tries the gatekeeper will attempt when message the time-out occurs for a message response.
  • Page 44: Address Table

    Address table The address table is available only when the gatekeeper is NOT in use. Outgoing destinations using the VoIP line are set in this table. The settings in this table is used to originate calls to the outgoing destinations. Item Address Sets VoIP telephone numbers, IP addresses and up to 100...
  • Page 45 Add: Click on this button to add a VoIP telephone number, IP address or port number in the address table. Change: Click on this button to change the contents of the address table. Click on the line where a change in the VoIP telephone number, IP address, or port number is to be made, then make the changes in the selected line.
  • Page 46: Details

    Details It is usually not necessary to make any changes in the detailed settings (Detail). These default settings are changed when the VoIP-TA is not working properly, which may be due to the particular environment wherein the unit is being used. Item Voice setting Used to change the detailed settings related to voice communication.
  • Page 47: Voice Settings

    Voice settings Item Voice codec Used to specify the packet capability of each voice codec. G.729A 80ms When Not used is checked off, the VoIP-TA operates without using that particular voice codec. The priority sequence of the voice codec used for calls is G.729A, G.723.1 and G.711 (µ-law/A-law).
  • Page 48: Voice Codec Setting And Bandwidth Used

    Voice codec setting and bandwidth used G.729A Voice codec setting [ms] G.723.1 Voice codec setting [ms] G.711 Voice codec setting [ms] Default values, set at the time of product shipping, are displayed when the Restore default button is clicked. Setup Data size Voice packet size [Byte]...
  • Page 49: Fax Setting

    FAX setting Detailed settings related to facsimile communications via the VoIP line can be made (it is not necessary to change these settings for facsimile communications via the PSTN line). Item Control data Specifies the data packet size of facsimile control data. packet size Image data To specify the image data packet size (for ECM mode, data...
  • Page 50: Slic Setting

    SLIC setting Detailed settings can be made for telephone and facsimile units connected to the VoIP-TA unit. Item Inter digit To set the time-out value of the telephone number entries. time-out If time-out occurs the system determines that all numbers have been entered and commences to generate the call.
  • Page 51: Maintenance

    Maintenance The VoIP-TA is maintained by using the Maintenance Console Software. The Maintenance Console Software is installed in a PC to communicate with the VoIP-TA in remote mode via a LAN interface or in local mode via the RS232C interface. When connecting to the VoIP-TA in remote mode via a LAN, network settings such as the assignment of IP addresses, must be already completed first (see Chapter IV, pages 17 –...
  • Page 52: Checking The Operation Status Of The Voip-Ta

    • Click the Help (H) in the menu bar of the main window and select About VoIP-TA Console Software from the pull-down menu. • The version information window will be displayed (when the VoIP-TA is not connected to the Maintenance Console Software, only the Maintenance Console Software Version is...
  • Page 53: Explanation Of The Displayed Information

    Explanation of the displayed information Display Displayed contents item Mode Operation mode Setup mode Installation mode VoIP line Line locked Idle Outgoing Incoming Telephone call in progress. PSTN line Line power is not detected. Idle Outgoing Incoming Telephone call in progress. Holding Usable Unusable...
  • Page 54: Updating Unit Programs

    Updating Unit Programs The following unit programs can be updated. Item Program 1 (Operation) Program 2 (G.723.1) Program 3 (G.729A) Hold tone data • Start the Maintenance Console Software and connect the VoIP-TA via the software (see Chapter IV, page 18, for details on the connection). •...
  • Page 55: Changing The Password

    Do not turn off the power of the VoIP-TA during an update process, as it will result in a fault. If an error occurs in the PC or the power of the VoIP-TA is turned off during an update process, the VoIP-TA cannot perform normal operations. When such interruptions occur, be sure to update the file again.
  • Page 56: Troubleshooting

    Troubleshooting If you encounter irregularities with the VoIP-TA, please check the following list before contacting authorized sales agents or service offices. Symptom Unit does not • Is the power turned on? Check to see if the POWER lamp is lit. operate.
  • Page 57: Specifications

    Real-time procedure Interface Max. 32 Protocol TCP/UDP RTCP T.38 UDP Q.931 Q.931/H.245/T.38 TCP Oki proprietary Conventional analogue telephone line DTMF signal 14,400 bps 12,000 bps 9,600 bps 7,200 bps 4,800 bps 2,400 bps One only 10BASE-T/100BASE-TX 10BASE-T/100BASE-TX Conventional analogue PSTN...
  • Page 58: Important Equipment Information

    • R&TTE Directive: 1999/5/EC (Annex II) Compliance with these directives implies conformity to the following European norms: Safety: EN60950: 1992+A1+A2+A3+A4+A11 EMC: EN55024: 1998 EN55022: 1998 EN 61000-3-2: 1995+A1+A2 EN 61000-3-3: 1995 R&TTE: TBR21: 1998 ETSI EG 201 121: v1.1.2 Important Equipment Information...
  • Page 59: Warranty And Service

    Warranty and Service Our authorized sales agents or service office will respond to your inquiries and services in a prompt and courteous manner. Warranty Period In the event of a problem occurring during the warranty period, all necessary repairs and replacements will be done free of charge except in the following circumstances: •...
  • Page 60: Oki Service Offices

    Oki Service Offices Your Local Dealer Oki Electric Industry Co., Ltd. Head Office 10-3 Shibaura 4-chome, Minato-ku, Tokyo 108-8551 JAPAN Tel: +81-3-5445-6346/6353 Fax: +81-3-5445-6363/6364 URL: http://www.oki.co.jp London Office Central House, Balfour Road Hounslow, Middlesex TW3 1HY U.K. Tel: +44-208-219-2110 Fax: +44-208-219-2205...

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