Care And Maintenance; Troubleshooting - Bose WAVE RADIO IV Owner's Manual

Care and Maintenance

Troubleshooting

Problem
System does not function
No sound
Poor sound quality
Remote control is
inconsistent or does
not work
AM reception is weak
FM reception is weak
14 - English
What to do
• Connect the system to AC (mains) power.
• Unplug the power cord from the AC wall outlet for 10 seconds and then reconnect it; this resets
the system.
• Tap the touch pad on the top of the system to see if the system powers on (see page 8).
• Increase the volume.
• Disconnect headphones from the system (connecting headphones mutes the speakers).
• If the bass is too heavy or low, adjust the bass level of the system using the setup menu (see page 13).
• If listening to an external AUX source, use a stereo cable and that it is fully inserted.
• Operate the remote control closer to the system.
• Check that the remote control battery is installed with positive (+) polarity facing up.
• Replace the remote control battery.
• Check for interference from fluorescent room lighting, sunlight, or dust or dirt on lens.
• Try the system in a different location.
• Turn the system slightly one way and then the other to change the direction of the internal AM antenna.
• Move the unit farther from a TV, refrigerator, halogen lamps, dimmer switches, or other electronic
equipment that generates electrical noise.
• If neither suggestion works, you may be in an area of weak AM signal coverage.
• Extend the power cord as much as possible. The power cord acts as an FM antenna. See page 9.
• See "Using an external antenna" on page 12.