Add Money To Your Account; Call Customer Service; Save Your Access Numbers; Add Money To Account - Nokia 2260 User Manual

2260.ENv1_9355957_.book Page 80 Wednesday, February 26, 2003 11:27 AM
Prepaid services

• ADD MONEY TO YOUR ACCOUNT

Call the access number your service provider gave you to add money to your
account. For convenience, see "Save your access numbers" on page 80.
1 Press Menu 8-2 (Prepaid > Add money to account).
2 At Replenish no., enter the replenish number and press OK.
If you have already saved the replenish number under Save access phone
numbers, the phone will initiate a call to the saved number.
3 Follow the operator prompts.

• CALL CUSTOMER SERVICE

You can call the customer service number for your prepaid account. Contact your
service provider for the access numbers.
1 Press Menu 8-3 (Prepaid > Call customer service).
2 Enter the customer service number your service provider gave you, then press OK.
If you have already saved the customer service number under Save access phone
numbers, the phone will initiate a call to the saved number.
3 Follow the operator prompts.

• SAVE YOUR ACCESS NUMBERS

You can check your prepaid balance, add money to your account, and call customer
service. To do that, you first need to save the correct access numbers in your phone.
Contact your service provider for the access numbers.
1 Press Menu 8-4 (Prepaid > Save access phone numbers).
2 At Save access phone numbers, press Select.
3 Scroll to Replenish phone number, press Select, enter the replenish number
from your service provider, then press OK.
4 Scroll to Balance phone number, press Select.
5 Enter the balance number from your service provider, then press OK.
6 Scroll to Customer service phone number, then press Select.
7 Enter the customer service number from your service provider, then press OK.
80 Copyright © 2003 Nokia