Toshiba Satellite Pro R50-C User Manual
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Toshiba Satellite Pro R50-C User Manual

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  • Page 1 User's Manual Satellite Pro A50-C Satellite Pro R50-C...

  • Page 2: Table Of Contents

    Optical disc drive .................. 4-4 Using the Fingerprint Sensor ............. 4-10 Battery ....................4-16 Additional memory module ..............4-22 LAN ....................... 4-26 Memory media ..................4-28 Smart Card ................... 4-31 External Display .................. 4-32 TOSHIBA Hi-Speed Port Replicator III 120W ........4-35 User's Manual...
  • Page 3 Utilities and Applications ..............5-1 Special features ..................5-3 TOSHIBA Password Utility ..............5-5 TOSHIBA HWSetup ................5-8 TOSHIBA PC Health Monitor ..............5-8 Using the Hard Disk Drive (HDD) Protection ........5-10 TOSHIBA Setup Utility ................ 5-12 System Recovery ................5-12...

  • Page 4: Chapter 1 Toshiba Legal, Regulatory, And Safety

    © 2015 TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.

  • Page 5: Regulatory Information

    ® The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Toshiba Corporation and its affiliates is under license. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

  • Page 6: Fcc Conditions

    TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s external RGB monitor port, Universal Serial Bus (USB 2.0 and 3.0) ports, HDMI out port and Headphone/Microphone jack.
  • Page 7 EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards.
  • Page 8 Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
  • Page 9 Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007, with phased deadlines to 2018. Toshiba will meet all REACH requirements and is committed to provide our customers with information about the presence in our articles of substances included on the candidate list according to REACH regulation.
  • Page 10 Toshiba meets all requirements of Turkish regulation 28300 “Restriction of the use of certain hazardous substances in electrical and electronic equipment”.

  • Page 11: Video Standard Notice

    Video Standard Notice THIS PRODUCT IS LICENSED UNDER THE AVC, THE VC-1 AND MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (I) ENCODING VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS ("VIDEO") AND/OR (II) DECODING AVC, VC-1 AND MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH...

  • Page 12: Energy Star® Program

    If the model you purchased is compliant, it uses the ENERGY STAR logo and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency. Your computer...

  • Page 13: Optical Disc Drive Safety Instructions

    To prevent direct exposure to the laser beam, do not try to open the enclosure. Location of the Required Label (Sample shown below. Location of the label and manufacturing information might vary.) TOSHIBA SAMSUNG STORAGE TECHNOLOGY KOREA CORPORATION 14F, Bldg. No.102, Digital empire2, 486 Sin-dong, Yeongtong-gu, Suwon-si,...

  • Page 14: General Precautions

    General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the following general precautions and to note the cautions included in the text of the manual.

  • Page 15: Cleaning The Computer

    Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. It also includes information on work space design, posture, and lighting that can help reduce physical stress.

  • Page 16: Safety Icons

    Moving the computer While the computer is designed for flexible day-to-day usage, you should exercise a few simple precautions when moving it in order to help ensure trouble-free operation. Make sure all disk/disc activity has ended before moving the computer. Turn off (shut down) the computer.
  • Page 17 Indicates a potentially hazardous situation, which could result in death or serious injury, if you do not follow instructions. A caution informs you that improper use of equipment or failure to follow instructions might cause data loss, equipment damage, or might result in minor or moderate injury.

  • Page 18: Chapter 2 Getting Started

    This chapter provides an equipment checklist, and basic information to start using your computer. If you use an operating system that was not pre-installed by TOSHIBA, some of the features described in this manual might not function properly. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.

  • Page 19: Using Your Computer For The First Time

    Double-click Tap the Touch Pad or click the left Touch Pad control button twice. Left click the mouse twice. Internal Storage Drive Your computer is equipped with one of the following storage devices: HDD (Hard Disk Drive) SSD (Solid-State Drive) In this manual, the word "internal storage drive"...
  • Page 20 Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor might cause fire or damage to the computer possibly resulting in serious injury.

  • Page 21: Opening The Display

    Figure 2-1 Connecting the power cord to the AC adaptor (2-pin plug) Figure 2-2 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord is included with the computer depending on the model. Connect the DC output plug of the AC adaptor to the DC IN 19V jack on your computer.
  • Page 22 Figure 2-4 Opening the display panel 1. Display panel Open and close the display panel with reasonable care. Opening it vigorously or slamming it shut might damage the computer. Do not put your fingers in the gap between the LCD panel and battery pack when closing your LCD, otherwise your fingers might get hurt.

  • Page 23: Turning Off The Power

    Turning on the power This section describes how to turn on the power. The Power indicator indicates the status. Refer to the Power Condition Descriptions section for more information. After you turn on the power for the first time, do not turn it off until you have set up the operating system.

  • Page 24: Restarting The Computer

    If you have entered data, either save it to the internal storage drive or to other storage media. Make sure all disk/disc activity has stopped before removing the disk/ disc. If you turn off the power while a disk (disc) is being accessed, you might lose data or damage the disk.
  • Page 25 Note that keyboard keys can only be used if the Wake-up on Keyboard option is enabled within the TOSHIBA HWSetup. If the computer enters Sleep Mode while a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode.

  • Page 26: Hibernation Mode

    Press the power button. Note that this feature must be enabled within the Power Options. When you turn the power back on, you can continue where you left off when you shut down the computer. When the computer is in Sleep Mode, the Power indicator blinks amber.
  • Page 27 Starting Hibernation Mode To enter Hibernation Mode, click Start, point to the arrow ( ) beside the Shut down button and then select Hibernate from the menu. Automatic Hibernation Mode The computer can be configured to enter Hibernation Mode automatically when you press the power button or close the display panel.To define these settings, do the following: Click Start ->...

  • Page 28: Chapter 3 The Grand Tour

    Chapter 3 The Grand Tour This chapter identifies the various components of the computer. It is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, refer to the Legal Footnotes section.

  • Page 29: Left Side

    Power indicator The Power indicator normally glows white when the computer is turned on. However, if you turn off the computer into Sleep Mode, this indicator flashs amber. Wireless The Wireless communication indicator glows communication white when the wireless functions are turned on. indicator Some models are equipped with wireless functions.

  • Page 30: Right Side

    Universal Serial Bus Two Universal Serial Bus ports, which comply to (USB 2.0) port the USB 2.0 standard, are provided on the left side of the computer. The USB 2.0 port is not compatible with USB 3.0 devices. Note that it is not possible to confirm the operation of all functions of all USB devices that are available.
  • Page 31 Figure 3-3 The right side of the computer 1. Memory media slot 4. External RGB monitor port 2. Universal Serial Bus (USB 3.0) port 5. Cooling vents 3. HDMI out port 6. DC IN 19V jack Product appearance depends on the model you purchased. Memory media slot This slot lets you insert an SD™/SDHC™/ SDXC™...

  • Page 32: Back

    External RGB monitor This port provides 15-pin, analog RGB port. port Refer to the External RGB monitor port pin assignment section for information on external RGB monitor port pin assignment. This port allows you to connect an external RGB monitor to the computer.

  • Page 33: Underside

    For more information regarding Battery Life, refer to the Legal Footnotes section. Underside The following figures show the underside of the computer. Ensure that the display is closed before the computer is turned over to avoid causing any damage. Figure 3-5 The underside of the computer 1.

  • Page 34: Front With The Display Open

    120W. Some models are equipped with the docking port. Only the TOSHIBA Hi-Speed Port Replicator III 180W or 120W is compatible with the docking port. Do not attempt to use any other Port Replicator. Keep foreign objects out of the docking port. A pin or similar object can damage the circuitry of the computer.
  • Page 35 Figure 3-6 The front of the computer with the display panel open 1. Wireless communication antennas 8. Power button (not shown)* 2. Microphone* 9. Display hinges 3. Microphone* 10. Keyboard 4. Web Camera* 11. Touch Pad 5. Web Camera LED* 12.
  • Page 36 Microphone The built-in microphone allows you to record sounds for your application. Refer to the Sound System and Video mode section for more information. Some models are equipped with the built-in microphone, and depending on the model your purchased, it might be equipped with a single microphone or dual microphone.

  • Page 37: Internal Hardware Components

    Display hinges The display hinges allow the display panel to be positioned at a variety of easy-to-view angles. Keyboard The keyboard contains character keys, control keys, function keys, and special Windows keys, providing all the functionality of a full-size keyboard. Refer to the The Keyboard section for details.
  • Page 38 Under certain unusual conditions of prolonged non-use and/or exposure to high temperatures, the HDD/SSD might be vulnerable to data retention errors. Legal Footnote (Internal Storage Drive Capacity) For more information regarding Internal Storage Drive Capacity, refer to the Legal Footnotes section.
  • Page 39 In the Manage 3D Settings menu of NVIDIA Control Panel, you can change the global 3D settings and create overrides for specific programs. The overrides will be used automatically each time the specified programs are launched. Use the default setting for NVIDIA Optimus technology. If the program does not run normally after the setting has been changed, restore the program to the default setting.

  • Page 40: Power Condition Descriptions

    Click Power and then select On Battery from the drop-down menu under Power in the upper-left corner. Click Disable under Display Power Saving Technology. Click Apply. If you want to enable this feature, click Enable under Display Power Saving Technology. Power Condition Descriptions The computer operating capability and battery charge status are affected by different power conditions, including whether an AC adaptor is...
  • Page 41 Flashing Amber Indicates that the computer is in Sleep Mode and that there is sufficient power available (AC adaptor or battery) to maintain this condition. No light Under any other conditions, the indicator does not light. User's Manual 3-14...

  • Page 42: Chapter 4 Operating Basics

    Chapter 4 Operating Basics This chapter describes the basic operations of your computer, and highlights the precautions that must be taken when using it. Using the Touch Pad The Touch Pad on the palm rest might support the following gestures: Simply tap your finger on the Touch Pad to act on items on the screen.

  • Page 43: Function Keys

    Keyboard indicator The following figure shows the position of the CAPS LOCK indicator and NUM LOCK indicator which show the following conditions: When the CAPS LOCK indicator glows, the keyboard produces capitals when any letter is typed. When the NUM LOCK indicator glows, the ten key allows you to enter numbers.
  • Page 44 Toggles the mode of the keyboard backlight between Timer, On, and Off. To set up the brightness, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> HWSetup. Click Keyboard tab, and select a level under Keyboard Backlight Brightness Control.

  • Page 45: Optical Disc Drive

    For more information, refer to the TOSHIBA Flash Cards Help file. To access this help, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Flash Cards. In the Settings for Flash Cards window, click the Help button.

  • Page 46: Using The Optical Disc Drive

    Using the optical disc drive The full-size drive provides high-performance execution of disc based programs. You can run either 12 cm (4.72") or 8 cm (3.15") discs without an adaptor. For precautions on writing to discs, refer to the Writing discs section.

  • Page 47: Removing Discs

    Prevent foreign objects from entering the drive. Check the surface of the disc tray, especially the area behind the front edge of the disc tray, to make sure there are no such objects before closing the drive. Press gently at the center of the disc until you feel it click into place. The disc should lie below the top of the spindle, flush with the spindle base.

  • Page 48: Writable Discs

    Figure 4-4 Manual release with the eject hole Φ1.0mm 1. Manual eject hole Turn off the power before you use the manual eject hole. If the disc is spinning when you open the disc tray, the disc might fly off the spindle and cause injury.

  • Page 49: Important Message

    Based on TOSHIBA limited compatibility testing, we suggest the following manufacturers of disc media, however, it must be noted that disc quality can affect write or rewrite success rates. Also be aware that in no event does TOSHIBA guarantee the operation, quality or performance of any disc. CD-R: TAIYO YUDEN CO., Ltd.

  • Page 50: When Writing Or Rewriting

    DVD+R: MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x and 16x speed media) DVD+R DL: MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x speed media) DVD-RW: DVD Specifications for Recordable Disc for Version 1.1 or version MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 6x speed media) DVD+RW: MITSUBISHI KAGAKU MEDIA CO., LTD.

  • Page 51: Using The Fingerprint Sensor

    Make sure that the write/rewrite operation is completed before going into either Sleep Mode or Hibernation Mode (You can remove an optical media on the optical disc drive after writing is completed). If the media is of poor quality, or is dirty or damaged, writing or rewriting errors might occur.

  • Page 52: Points To Note About The Fingerprint Sensor

    Figure 4-5 Swipe the finger 1. Sensor Avoid swiping with your finger stiff or pressed too hard onto the sensor, and take care to ensure that the center of the fingerprint is touching the sensor before swiping. Either of these conditions might cause fingerprint reading to fail.
  • Page 53 Also refer to the fingerprint utility Help file for more information by clicking ? in TOSHIBA Fingerprint Utility main menu. Fingerprint utility limitations TOSHIBA does not guarantee that the fingerprint utility technology will be completely secure or error-free, or that it will accurately screen out User's Manual...
  • Page 54 TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software. The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint. However, there might be instances where certain users are unable to register their fingerprints due to insufficient unique characteristics in their fingerprints.

  • Page 55: Windows Logon Via Fingerprint Authentication

    "Do you want to quit?" is displayed. Click OK. It will be returned to the TOSHIBA Fingerprint Utility main menu. Delete all users fingerprints In the TOSHIBA Fingerprint Utility main menu, click Run as administrator. User Account Control window is displayed. Click Yes.
  • Page 56 System Authentication screen is displayed. This will switch the password input screen across to the keyboard-based one. You must ensure that you use the TOSHIBA Password Utility to register a User Password before using the Fingerprint Pre-Boot authentication and its extended function to allow fingerprints to be used to access the computer when it is turned on.

  • Page 57: Battery

    How to Enable Fingerprint Pre-Boot authentication and Single Sign-On feature It is necessary to first enroll your fingerprint with the TOSHIBA Fingerprint Utility prior to enabling and configuring the Pre-Boot authentication and Single Sign-On feature. You should check that your fingerprint is enrolled before configuring the settings.

  • Page 58: Care And Use Of The Battery Pack

    If the RTC battery becomes completely discharged, the system will lose this information and the real- time clock and calendar will stop working. You can change the Real-Time Clock settings in the TOSHIBA Setup Utility. Refer to Real Time Clock for further information.

  • Page 59: Charging The Batteries

    Never remove the battery pack while the Wake-up on LAN function is enabled, as data will be lost. Before you remove a battery pack, disable the Wake-up on LAN function. Charging the batteries When the power in the battery pack becomes low, the DC IN/Battery indicator flashes amber to indicate that only a few minutes of battery power remain.

  • Page 60: Monitoring Battery Capacity

    The battery is nearly completely discharged. In this instance, leave the AC adaptor connected for a few minutes and the battery should begin charging. The DC IN/Battery indicator might show a rapid decrease in battery operating time when you try to charge a battery under the following conditions: The battery has not been used for a long time.

  • Page 61: Extending Battery Life

    How you use optional devices, such as a USB device, to which the battery supplies power Where you store your programs and data Whether you close the display panel when you are not using the keyboard - closing the display saves power The environmental temperature - operating time decreases at low temperatures System Sleep Mode...

  • Page 62: Replacing The Battery Pack

    Replacing the battery pack Be aware that the battery pack is classified as a consumable item. The operating life of the battery pack will gradually reduce through repeated charging and discharging, and should be replaced when it reaches the end of its operating life. In addition to this, you might also replace a discharged battery pack with a charged spare when you are operating your computer away from an AC power source for an extended period of time.

  • Page 63: Additional Memory Module

    When installing or removing a memory module, you must ensure that you do not touch any other internal areas of the computer. Use only memory modules approved by TOSHIBA. User's Manual 4-22...

  • Page 64: Installing A Memory Module

    Do not try to install or remove a memory module under the following conditions. a. The computer is turned on. b. The computer was shut down in either Sleep or Hibernation Mode. c. Wake-up on LAN is enabled. d. The wireless communication function is on. e.
  • Page 65 Slide your fingernail or a thin object under the cover and lift it off. Figure 4-7 Removing the memory module cover 1. Screw 2. Memory module cover Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 30 degree angle before holding it down until the latches on either side snap into place.

  • Page 66: Removing A Memory Module

    Align the grooves along the edges of the memory module with the locking tabs on the connector and insert the module into the connector firmly. If you find it difficult to install the memory module, gently prise the locking tabs outwards using the tip of your finger. Also ensure that you hold the memory module along its left and right hand edges - the edges with the grooves in.

  • Page 67: Lan

    Grasp the module by its edges and remove it from the computer. If you use the computer for a long time, the memory modules and the circuits locating close to the memory modules will become hot. In this case, let them cool to room temperature before you replace them. Or you will get burnt if you touch any of them.

  • Page 68: Lan Cable Types

    LAN cable types The computer must be configured properly before connecting to a LAN. Logging onto a LAN using the computer’s default settings might cause a malfunction in LAN operation. Check with your LAN administrator regarding set-up procedures. If you are using Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T), be sure to connect with a CAT5e cable or higher.

  • Page 69: Memory Media

    Plug the other end of the cable into a LAN hub connector or router. Check with your LAN administrator and hardware or software vendor before using or configuring a network connection. Memory media The computer is equipped with a memory media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices, such as digital cameras and Personal Digital Assistants.

  • Page 70: Media Care

    The SD memory card logo is ( The SDHC memory card logo is ( The SDXC memory card logo is ( The maximum capacity of SD memory cards is 2 GB. The maximum capacity of SDHC memory cards is 32 GB. The maximum capacity of SDXC memory cards is 128 GB.

  • Page 71: Inserting Memory Media

    For more details on using memory cards, see manuals accompanying the cards. About the write-protect feature Memory media cards have a write-protect function. SD Card (SD memory card, SDHC memory card and SDXC memory card) Set the write-protect switch to the lock position, if you do not want to record data.

  • Page 72: Smart Card

    Removing memory media The following instructions apply to all types of supported media devices. To remove memory media, do the following: Click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar. Select memory media. Push the memory media until you hear a click to partially release it. Grasp the media and remove it.

  • Page 73: External Display

    Press the Smart Card gently to ensure a firm connection is made. The computer will identify the Smart Card and display an icon in the Windows Taskbar. When inserting a Smart Card into the Smart Card slot, make sure to confirm that the card is oriented correctly before inserting.

  • Page 74: The Hdmi Out Port

    External RGB monitor port An external analog monitor can be connected to the External RGB monitor port on the computer. To connect an external analog monitor, do the following: Connect the RGB cable to the External RGB monitor port. There are no fastening screws for an external monitor cable on the External RGB monitor port.
  • Page 75 Figure 4-15 Connecting the HDMI out port 1. HDMI out port 2. HDMI cable Do not plug/unplug an HDMI device under the following conditions: The system is starting up. The system is shutting down. When you connect a television or external monitor to the HDMI port, the display output device is set to HDMI.

  • Page 76: Toshiba Hi-Speed Port Replicator Iii 120W

    Click OK to close the Sound dialog. TOSHIBA Hi-Speed Port Replicator III 120W In addition to the ports available on the computer, the TOSHIBA Hi-Speed Port Replicator III 120W also provides several kinds of ports. The Port Replicator connects directly to the docking interface on the underside of the computer.

  • Page 77: Security Lock

    1. Docking port (computer) Product appearance depends on the model you purchased. Make sure the AC adaptor is always connected to the TOSHIBA Hi-Speed Port Replicator III 120W while in use. Otherwise the Port Replicator will stop working, possibly resulting in data loss.

  • Page 78: Optional Toshiba Accessories

    Battery section for further information. TOSHIBA Hi-Speed TOSHIBA Hi-Speed Port Replicator III 120W Port Replicator III provides several kinds of ports. Refer to the Port 120W Replicator’s User's Manual for more details.

  • Page 79: Microphone Level

    To adjust the volume level of an application that you are using, move the slider for the corresponding application. Microphone Level To change the microphone recording level, do the following: Right-click on the speaker icon on the Windows Taskbar, and select Recording devices from the sub menu.

  • Page 80: Power Management

    Realtek HD Audio Manager You can confirm and change the audio configuration using the Realtek HD Audio Manager. To launch the Realtek HD Audio Manager: Click Start -> Control Panel -> Hardware and Sound -> Realtek HD Audio Manager. When you first launch the Realtek HD Audio Manager, you can see two device tabs.
  • Page 81 To open the Screen Resolution dialog, click Start -> Control Panel -> Appearance and Personalization -> Display -> Change display settings. If you are running some applications (for example a 3D application or video playback), you might see some disturbance, flickering, or frame dropping on your screen.

  • Page 82: Chapter 5 Utilities And Advanced Usage

    (such as at night), thereby reducing the load during peak periods. To access the utility, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Peak Shift Control. For more information, refer to the Help file. TOSHIBA VIDEO...
  • Page 83 To access this utility, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> eco Utility. For details on TOSHIBA eco utility, see the help file.

  • Page 84: Special Features

    You might not have all the software listed above depending on the model you purchased. Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures.
  • Page 85 Internal storage drive This feature automatically cuts off power to the internal storage drive when it is not accessed for automatic power off a specified time, with power being restored when the internal storage drive is next accessed. This can be specified in the Power Options. System automatic This feature automatically shuts down the system Sleep/Hibernation...

  • Page 86: Toshiba Password Utility

    TOSHIBA Password Utility The TOSHIBA Password Utility provides two levels of password security: User and Supervisor. Passwords set by the TOSHIBA Password Utility function are different from the Windows password. User Password To start the utility, click the following items:...
  • Page 87 Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Password Utility -> User Password User authentication might be required to validate user rights when using TOSHIBA Password Utility to delete or change passwords, etc. Set (button) Click this button to register a password. After a password is set, you are prompted to enter it when you start the computer.

  • Page 88: Supervisor Password

    User Password. You can start the Supervisor Password utility by accessing the following folder and then double-click TOSPU.exe: C:\Program Files\TOSHIBA\PasswordUtility\ C:\Program Files (x86)\TOSHIBA\PasswordUtility\ This utility lets you do the following: Register or delete the Supervisor Password. Specify restrictions for general users.

  • Page 89: Toshiba Hwsetup

    TOSHIBA HWSetup is the TOSHIBA configuration management tool available through the Windows operating system. To run TOSHIBA HWSetup, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> HWSetup. The TOSHIBA HWSetup window contains a number of tabs to allow specific functions of the computer to be configured.
  • Page 90 TOSHIBA standard limited warranty terms and limitations apply. Starting the TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor can be opened by clicking Start -> All Programs -> TOSHIBA -> Support & Recovery -> PC Health Monitor. The TOSHIBA PC Health Monitor main screen is displayed.

  • Page 91: Using The Hard Disk Drive (Hdd) Protection

    Setting up HDD Protection You can change HDD Protection settings. To open the utility, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> HDD Protection. The utility can also be started from the icon in the Taskbar or from the Control Panel.
  • Page 92 There are the following conditions for HDD Protection icon. Normal TOSHIBA HDD Protection is enabled. Protection TOSHIBA HDD Protection is active. The HDD head is in a safe position. TOSHIBA HDD Protection is disabled. Detection Level There are four sensitivity levels in which vibrations, impacts and their similar signs are detected can be set to OFF, 1, 2 and 3 in ascending order.

  • Page 93: Toshiba Setup Utility

    Intensely shaking the computer or other subjecting it to strong impacts might damage the computer. TOSHIBA Setup Utility TOSHIBA Setup Utility is a BIOS setup utility that provides you a menu- based user interface so that you can easily view and change BIOS settings.

  • Page 94: Creating Recovery Media

    System Recovery Options The System Recovery Options feature is installed on the hard disk when shipped from the factory. The System Recovery Options menu includes tools to repair startup problems, run diagnostics, or restore the system. See the Windows Help and Support content for more information about Startup Repair.
  • Page 95 Insert the first blank disc into the optical disc drive tray, or insert the USB Flash Memory into one available USB port. Click Start -> All Programs -> TOSHIBA -> Support & Recovery -> Recovery Media Creator. After Recovery Media Creator starts, select the type of media and the title you wish to copy, and then click the Create button.

  • Page 96: Recovery Partition

    "Recovery Media". However, if you have already created a "Recovery Media", you can use it to restore the recovery partition. If you have not created "Recovery Media", contact TOSHIBA support for assistance. Restoring the pre-installed software from the Recovery Partition A portion of the internal storage drive space is configured as a hidden recovery partition.

  • Page 97: Troubleshooting

    In reality many problems can be solved simply, but a few might require help from TOSHIBA Support. If you find you need to consult others, be prepared to describe the problem in as much detail as possible.

  • Page 98: Analyzing The Problem

    Always try to make detailed notes of your observations and keep them in a permanent error log - this helps you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made helps to identify the problem faster.

  • Page 99: If Something Goes Wrong

    Before using a peripheral device or application software that is not an authorized TOSHIBA part or product, make sure that the device or software can be used with your computer. Use of incompatible devices might cause injury or might damage your computer.

  • Page 100: Hardware And System Checklist

    Procedure Computer shuts Leave the computer off until it reaches room down automatically. temperature. If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. User's Manual...
  • Page 101 If the AC adaptor still does not power the computer, you should contact TOSHIBA Support. Battery If you suspect a problem with the battery, check the status of the DC IN/ Battery indicator.
  • Page 102 However, if you do not believe the battery is at the end of its operating life, you should speak to TOSHIBA Support. Battery does not If you frequently recharge a partially charged...

  • Page 103: Real Time Clock

    The RTC battery should be replaced only by your dealer or by a TOSHIBA servicere presentative, and then set the date/time in the TOSHIBA Setup Utility by using the following steps: Launch the TOSHIBA Setup Utility.

  • Page 104: Internal Storage

    As a last resort, you should reformat the HDD and then reload the operating system and all other files and data. If you are still unable to resolve the problem, contact TOSHIBA Support. Optical Disc Drive For further information, refer to Operating Basics.

  • Page 105: Pointing Device

    If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the mouse section and the documentation supplied with your mouse.

  • Page 106: Usb Mouse

    To access it, click Start -> Control Panel -> too sensitive or not Hardware and Sound -> Mouse. sensitive enough. If you are still unable to resolve the problem, contact TOSHIBA Support. USB mouse Problem Procedure Mouse pointer does In this instance, the system might be busy.Try...

  • Page 107: Usb Device

    If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in this section, also refer to the documentation supplied with your USB device.

  • Page 108: External Monitor

    Volume cannot be adjusted during Windows start up or shut down. If you are still unable to resolve the problem, contact TOSHIBA Support. External monitor Also refer to Operating Basics, and to the documentation supplied with your monitor for further information.
  • Page 109 Display error occurs Check that the cable connecting the external monitor to the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub.

  • Page 110: Toshiba Support

    TOSHIBA Support. TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you might need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience might be related to software or the operating system so it is important that you investigate other sources of assistance first.
  • Page 111 TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware- related, read the enclosed warranty booklet or visit the TOSHIBA technical support website http://pc-support.toshiba.eu User's Manual 6-15...

  • Page 112: Appendix Specifications

    Chapter 7 Appendix Specifications This section summarizes the technical specifications of the computer. Physical Dimensions The following physical dimensions do not include parts that extend beyond the main body. The physical dimensions vary depending on the model you purchased. Size Approximately 379.0 (w) x 258.0 (d) x 23.9 (h) millimeters (not including parts that extend beyond the main body).

  • Page 113: Ac Power Cord And Connectors

    External RGB monitor port pin assignment Signal Name Description Red Video Signal Green Video Signal Blue Video Signal Reserved Reserved Ground Ground Ground Ground Power Supply Ground Reserved Reserved Serial Data Signal HSYNC Horizontal Sync Signal VSYNC Vertical Sync Signal Serial Clock Signal I/O (I): Input to computer I/O (O): Output from computer...

  • Page 114: Certification Agencies

    Certification agencies China: U.S. and Canada: UL listed and CSA certified No. 18 AWG, Type SVT or SPT-2 Australia: Japan: DENANHO Europe: Austria: Italy: Belgium: CEBEC The Netherlands: KEMA Denmark: DEMKO Norway: NEMKO Finland: FIMKO Sweden: SEMKO France: LCIE Switzerland: Germany: United Kingdom: In Europe, two conductors power cord must be VDE type, H05VVH2-F or...

  • Page 115: Information For Wireless Devices

    Australia Europe AS approved Approved by the appropriate agency Canada China CSA approved CCC approved Information for Wireless Devices Wireless Technology Interoperability The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n, b/g/n or Revision a/b/g/n/ac), as defined and approved by the Institute of...

  • Page 116: Wireless Devices And Your Health

    Because wireless products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes wireless products are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

  • Page 117: Card Specifications

    If this occurs, the outsider might illegally access your system, eavesdrop, or cause the loss or destruction of stored data. TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Card Specifications Compatibility IEEE 802.11 Standard for Wireless LANs...

  • Page 118: Bluetooth Wireless Technology

    You can easily establish links between two or more devices, with these links being maintained even if the devices are not within a line-of-sight of each other. Bluetooth Stack for Windows by TOSHIBA Please note that this software is specifically designed for the following operating systems:...

  • Page 119: Radio Regulatory Information

    This Bluetooth Stack is based on the Bluetooth specification, depending on the model you purchased. However, TOSHIBA cannot confirm the compatibility between any computing products and/or other electronic devices that use Bluetooth, other than TOSHIBA notebook computers.
  • Page 120 Luxembourg: Implemented General authorization required for network and service supply. Norway: Implemented This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny-Alesund. Russian Only for indoor applications. Federation: Restrictions for Use of 5150-5350MHz Frequencies in Europe Italy: For private use, a general authorization is required if WAS/...
  • Page 121 Russian Limited e.i.r.p 100mW. Permitted to use Federation: only for indoor applications, closed industrial and warehouse areas, and on board aircraft. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight.
  • Page 122 The term “IC” before the equipment certification number only signifies that the Industry Canada technical specifications were met. USA-Federal Communications Commission (FCC) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 123 If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations.

  • Page 124: Device Authorization

    (1)(2) (3)(4) 2.4 : This equipment uses a frequency of 2.4 GHz. DS : This equipment uses DS-SS modulation. OF : This equipment uses OFDM modulation. 4 : The interference range of this equipment is less than 40 m. : This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz.

  • Page 125: Information About Intel Amt

    This equipment is approved to the radio standard by the countries/regions in the following table. If you use this equipment in the countries/regions which are not listed in the following table, contact TOSHIBA Support. As of June 2015 Austria Belgium...
  • Page 126 Using built-in platform capabilities and popular third-party management and security applications, Intel AMT allows IT to better discover, heal, and protect their networked computing assets. Consult with your system administrator about configurations of the AMT function before connecting to a network. Disable the AMT function Intel AMT function is enabled by default, and in a situation where no system administrator presents, it is strongly recommended that you turn off...
  • Page 127 Enter a new password. Password must comply with the following requirements concerning character types and length: Must be between 8 and 32 characters long. Must contain at least one number (“0”, “1-9”). Must contain a mix of lower-case (“a”, “b”, “z”, etc.) and upper-case (“A”, “B”, “Z”, etc.) letter.

  • Page 128: Legal Footnotes

    When using the computer with the AC adaptor connected and the AMT function set to enabled, power might still be supplied to the system memory even when the computer power is turned off, or the computer is in Sleep Mode or Hibernation Mode. When connecting the AC adaptor, the computer is powered and can be turned on.
  • Page 129 For optimum performance, use your computer product only under recommended conditions. Read additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section for more information.

  • Page 130: Battery Life

    Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery might not charge while computer is consuming full power.

  • Page 131: Vcci Class B Information (Japan Only)

    be less if the product includes one or more pre-installed operating systems, such as Microsoft Operating System and/or pre-installed software applications, or media content. Actual formatted capacity might vary. Over a period of time, and depending on the usage of the computer, the brightness of the LCD screen will deteriorate.

  • Page 132: Openssl Toolkit License Issues

    OpenSSL Toolkit License Issues LICENSE ISSUES ============== The OpenSSL toolkit stays under a dual license, i.e. both the conditions of the OpenSSL License and the original SSLeay license apply to the toolkit. See below for the actual license texts. Actually both licenses are BSD-style Open Source licenses.
  • Page 133 LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

  • Page 134: Freetype License Issues

    All advertising materials mentioning features or use of this software must display the following acknowledgement: "This product includes cryptographic software written by Eric Young (eay@cryptsoft.com)" The word 'cryptographic' can be left out if the rouines from the library being used are not cryptographic related :-). If you include any Windows specific code (or a derivative thereof) from the apps directory (application code) you must include an acknowledgement:...
  • Page 135 This license applies to all files found in such packages, and which do not fall under their own explicit license. The license affects thus the FreeType font engine, the test programs, documentation and makefiles, at the very least. This license was inspired by the BSD, Artistic, and IJG (Independent JPEG Group) licenses, which all encourage inclusion and use of free software in commercial and freeware products alike.
  • Page 136 stated in the file in its original, unmodified form as distributed in the original archive. If you are unsure whether or not a particular file is covered by this license, you must contact us to verify this. The FreeType Project is copyright (C) 1996-2000 by David Turner, Robert Wilhelm, and Werner Lemberg.
  • Page 137 materials: `FreeType Project', `FreeType Engine', `FreeType library', or `FreeType Distribution'. As you have not signed this license, you are not required to accept it. However, as the FreeType Project is copyrighted material, only this license, or another one contracted with the authors, grants you the right to use, distribute, and modify it.

  • Page 138: Index

    3-11 Battery pack replacing 4-21 HW Setup accessing Bluetooth window Bluetooth Stack for Windows by Toshiba 5-2 Keyboard Cleaning the computer 1-12 function keys 4-2 Function keys F1...F12 4-2 Cooling vents 3-5, 3-6 problems 6-7 Windows special keys 4-4 DC IN/Battery indicator 3-13...
  • Page 139 6-4 inserting 4-30 Power 6-4 removing 4-31 Real Time Clock 6-7 Sound system 6-11 TOSHIBA support 6-14 Memory media slot 4-28 Touch Pad 6-9 USB device 6-11 Moving the computer 1-13 USB mouse 6-10 MultiMediaCard removing 4-31...
  • Page 140 6-11 automatic power off 5-4 TOSHIBA HDD/SSD Alert Utility 5-2 USB device problems 6-11 Video mode 4-39 Video RAM 3-11 Web Camera 3-9 Wireless communication 7-5 User's Manual Index-3...

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