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Predictive and normal text input
Occasionally there are issues when attempting to enter text into the phones as the phone will "guess" what
you want to write. This is known as predictive text.
Predictive Text allows common words to be entered by a single key press for each letter, as opposed to the
multiple key press approach. The intent is to simplify the writing of text messages, however we often find
that the opposite is the case.
To change the way text is input you will need to be creating a text message.
Press SELECT > scroll to messaging
> Press SELECT > highlight create message > Press SELECT > using the
large center key, press down once to be in the body of a blank message > Press the top left hand key under
the word "options" > Scroll to "Writing Options" Press SELECT > Scroll to Input Method > Press SELECT
The top option on the mini menu that appears will either say "Predictive Text on" or Predictive Text Off"
(the full sentence is too long to show on the main screen so it will scroll through the words) to switch
between the 2 menu options simply press select when this menu option is highlighted.
You should now be able to enter the text as expected (e.g. to gain an o you would need to press the 6 key
three times
Problems sending text messages
If you receive the message "Error" when attempting to send a text it is likely that you have accidentally
changed the Message Center Number stored within your phone.
All text (SMS) messages are sent to this number before they are sent onto the appropriate party.
The Message Centre Number is stored in:
Menu >MESSAGES
> Press SELECT > Scroll to Settings > Press SELECT > Scroll to text messages > Press
SELECT > scroll to Service Center
The number should be displayed in your phone as +447802000332.
If the number is not as shown you should delete the number currently stored and replace it with
+447802000332 by pressing change and then clearing the number currently stored and then typing in the
correct number.
Sent messages will appear in your Sentbox and not your Outbox.
Problems receiving text messages
Your Mobal phone is capable of receiving text messages, the problem usually lies with the sender of the
message, particularly if the sender of the text message is using a non GSM phone.
We would recommend that you have the people texting to you contact their domestic provider and ask
where the sending of the message is going wrong, they should explain that they are able to receive texts
from you, but they are unable to reply to you.
Please remember that texting is not guaranteed and we recommend that in the case of emergency you
always call rather than text, as even successful texts can be delayed for up to 72 hours!
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