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The repair time will not be greater than 30 days, starting from the day
the equipment was received at the service center.
To purchase parts, spare parts, accessories and service not covered by
this warranty, contact one of the following service centers:
Motorola de México, S.A.
Bosques Alisos No. 125
Bosques de las Lomas
CP 05120 México, D.F.
Telephone: 257-6700
Motorola de Brasil
Rua Bandeira, Paulista 580
Sao Paulo, Brazil 05424-010
Telephone: 821-9991
Centro de Servicio
Motorola de Colombia
Diagonal 127A N. 17-64
Bogotá, Colombia
Telephone: 615-5759
Telephone: 615-5769
Telephone: 216-1743
Or to any authorized service center in your locality.
This warranty is not valid in the following cases:
• Defects or damages derived from abnormal use.
• Defects or damages derived from accident or negligence.
If the batteries were used or installed in non-MOTOROLA equipment.
"Product":
Brand: Motorola Model:
Number of Mechanical Series:
Number of Electronic Series:
Name of Distributor:
Street and Number:
Town:
Municipality:
Postal Code, City, State, or Country:
Telephone:
Date of Delivery or Installation:
Limited Warranty (Mexico)
For Motorola Personal Communication Products and
Accessories that are Purchased in Mexico
I. Concepts Covered by this Warranty
This warranty covers all the parts, components, accessories and labor
of the Motorola "product" from defects in materials and workmanship
under normal consumer usage.
The Motorola "Products" that are protected under this warranty can
be: (a) cellular telephones, (b) radar sets, (c) two-way radios, and (d)
wireless telephones.
Motorola de Mexico S.A., at its option, will at no charge repair,
replace, or refund the purchase price of any "Product" that does not
conform to this warranty. Motorola may use functionally equivalent
reconditioned/refurbished/pre-owned or new Products, Accessories
or parts. Updates in software are not covered.
• Defects or damages derived from tests, unsuitable
operation, maintenance, installation and adjustments, or
derived from any alteration or modification of any type.
• Damage caused to antennas, unless they are consequences
of defects in material or workmanship.
• When the cellular phone has been disassembled and/or
repaired so that its operation has been affected or that it
can not be tested to verify any claim that grants this
warranty.
• Any cellular phone with a serial number that has been
removed, altered, or obliterated.
• Defects or damages caused by food spills or liquids.
• When the cables of the control unit have been stretched or
the module tongue -piece has broken.
• When the surface of the "Product" and its pieces have been
scratched or damaged due to the normal use.
• Leather cases.
• Rented cellular phones.
• When the "Product" has been altered or repaired by
non-Motorola authorized service centers.
• When the "Product" has not been operated in agreement
with the instructions that accompany the "Product".
The batteries (Nickel-Cadmium) are warranted only if their capacity is
reduced by 80% below its predicted capacity. This warranty is null for
all types of batteries if:
The batteries are charged by a charger that has not been approved by
MOTOROLA.
If any of the battery seals are broken or tampered with.
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II. Length of Warranty Coverage
The length of coverage is one (1) year from the date the new
"Product" was purchased from an authorized distributor.
III. Place where consumers can make the warranty effective, obtain
parts, components, and accessories:
IV. Procedure to Make the Warranty Effective
For warranty service, return the "Product" (with its components and
accessories, such as batteries, antennas, and charger) to the place of
purchase, to the address above, or to an authorized service center, or
call 01 800 021 0000. To request a refund, you must present this
warranty, sealed by the place of purchase, along with the "Product."
V. Warranty Limitations or Exceptions
The warranty is not valid:
• When the "Product" has been used in conditions different
from the normal ones.
• When the "Product" has not been operated as described in
the operating instructions.)
• When the "Product" has been altered or repaired by
someone other than Motorola, or its authorized service
centers.
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Motorola de México, S.A.
Bosques de Alisos 125
Col. Bosques de las Lomas
Del. Cuajimalpa
Te:(55) 5257-6700
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