Samsung ED65E User Manual

Samsung ED65E User Manual

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User Manual
ED65E ED75E
EM65E EM75E
DC32E DC40E DC48E DC55E
DC32E-M DC40E-M DC48E-M DC55E-M
DC40E-H DC48E-H
The colour and the appearance may differ depending on the product, and the
specifications are subject to change without prior notice to improve the performance.
Recommended hours of use per day for the EDE, EME, DCE models is less than 16 hours.
If the product is used for longer than 16 hours a day, the warranty may be void.

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Summary of Contents for Samsung ED65E

  • Page 1 User Manual ED65E ED75E EM65E EM75E DC32E DC40E DC48E DC55E DC32E-M DC40E-M DC48E-M DC55E-M DC40E-H DC48E-H The colour and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.
  • Page 2: Table Of Contents

    Table of contents Before Using the Product Remote Control (RS232C) Using MDC Cable Connection Copyright Connection MDC Programme Installation/Uninstallation 47 Control Codes Installation Safety Precautions Uninstallation Symbols Connecting to MDC Cleaning Storage Using MDC via RS-232C Connecting and Using a Source (serial data communications standards) Electricity and Safety Device...
  • Page 3 Table of contents Advanced Settings Network System Dynamic Contrast Black Tone Network Status Setup Flesh Tone Network Settings Menu Language RGB Only Mode Network type Colour Space Multi Control Network Settings (Wired) White Balance Configuring settings for Multi Control Network Setting (Wireless) Motion Lighting WPS(PBC) Time...
  • Page 4 Source AutoSwitch Synced power-off Primary Source Recovery Primary Source Secondary Source Troubleshooting Guide Support Change PIN Requirements Before Contacting Samsung Software Update Customer Service Centre General Update now Testing the Product Max. Power Saving Checking the Resolution and Frequency Game Mode Contact Samsung Check the followings.
  • Page 5 Table of contents Appendix Responsibility for the Pay Service (Cost to Customers) Not a product defect A Product damage caused by customer's fault 127 Others Optimum Picture Quality and Afterimage Burn-in Prevention Optimum Picture Quality Prevention of Afterimage Burn-in Licence Terminology...
  • Page 6: Before Using The Product

    © 2016 Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Microsoft, Windows are registered trademarks of Microsoft Corporation. VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.
  • Page 7: Safety Precautions

    Safety Precautions Cleaning ― Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched. ― Take the following steps when cleaning. Caution ― The following images are for reference only. Real-life situations may differ from what is shown in the images.
  • Page 8: Storage

    Storage Connect the power plug to a grounded power socket (type 1 insulated devices only). Due to the characteristics of high-glossy products, using a UV humidifier nearby may create • An electric shock or injury may result. whitecoloured stains on the product. ―...
  • Page 9: Installation

    THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES. • A fire may result. Only use the power cord provided with your product by Samsung. Do not use the power cord with other products. • A fire or electric shock may result.
  • Page 10 SAMSUNG • Be sure to consult Samsung Customer Service Centre if you want to install the product at such a place.
  • Page 11: Operation

    If the product is dropped or the outer case is damaged, turn off the power Do not lift or move the product by pulling the power cord or any cable. switch and disconnect the power cord. Then contact Samsung Customer Service Centre.
  • Page 12 • Your eyesight may deteriorate. when water or other foreign substances have entered the product. Then contact Samsung Customer Service Centre. • Product failure, an electric shock or fire may result. Do not hold the product upside-down or move it by holding the stand.
  • Page 13 Rest your eyes for more than 5 minutes for every 1 hour of product use. Be careful that children do not place the battery in their mouths when removed from the remote control. Place the battery in a location that •...
  • Page 14: Preparations

    Chapter 02 Preparations Checking the Components Components - Contact the vendor where you purchased the product if any ― Components may differ in different locations. components are missing. - The pictures may look different from the actual components. - A stand is not provided with the product. To install a stand, you can purchase one Warranty card separately.
  • Page 15: Parts

    Parts ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Buttons Description Control Panel Power on the product. If you press the button when the product is turned on, the control menu will be displayed.
  • Page 16: Control Menu

    Buttons Description ― If you press the button on the panel key when the product is turned on, the control menu will be displayed. Select the connected input source. Control menu Source Move the panel key right to select in the control menu. When the list of Source input sources is displayed, move the panel key left or right to select the desired input source.
  • Page 17: Reverse Side

    Reverse Side Port Description HDBT IN Sends the HDMI signal to a connected LAN cable using an HDBaseT transmitter. ― The colour and shape of parts may differ from what is shown. Specifications are ― EME models are only supported. subject to change without notice to improve quality.
  • Page 18: Reverse Side

    Port Description Reverse Side AUDIO OUT Connects to the audio of a source device. ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. AV IN / COMPONENT IN Connects to a source device using the AV/Component adapter.
  • Page 19: Anti-Theft Lock

    Anti-theft Lock ― An anti-theft lock allows you to use the product securely even in public places. ― The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. ―...
  • Page 20: Remote Control

    Remote Control ― Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled. ― A button without a description in the image below is not supported on the product. POWER Power on the product.
  • Page 21 Display information about the current input TOOLS INFO Quickly select frequently used functions. source. Move to the upper, lower, left or right menu, or adjust an option's setting. Confirm a menu selection. Exit the current menu. RETURN EXIT Return to the previous menu. Manually select a connected input source from HDMI PC, DVI, HDMI.
  • Page 22: Before Installing The Product (Installation Guide)

    • Make sure to install the specified wall mount. Switching between portrait and landscape ― Contact Samsung Customer Service Centre for further details. • To use the product vertically (portrait), turn it clockwise so that the LED is pointing down.
  • Page 23: Installing The Wall Mount

    We recommend you contact a technician for assistance when installing the wall mount bracket. Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you elect to install the wall mount on your own.
  • Page 24: Wall Mount Kit Specifications (Vesa)

    Samsung is not liable for these kinds of accidents. • Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or the consumer fails to follow the product installation instructions.
  • Page 25: Remote Control (Rs232C)

    Remote Control (RS232C) • Pin assignment 1 2 3 4 5 5 4 3 2 1 Cable Connection RS232C Cable Interface RS232C (9 pins) 6 7 8 9 9 8 7 6 TxD (No.2), RxD (No.3), GND (No.5) <Male type> <Female type>...
  • Page 26 LAN Cable (DCE, DCE-M, DCE-H Model Only) • RS232C cable Connector: 9-Pin D-Sub to Stereo Cable • Pin assignment 1 2 3 4 5 6 7 8 -P2- -P1- -P1- -P1- -P2- -P2- Male type ---------- STEREO ---------- PLUG Pin No Standard Colour Signal ----------...
  • Page 27 Cross LAN cable (PC to PC) • Connector : RJ45 Direct LAN cable (PC to HUB) RJ45 RJ45 RJ45 MDC Signal Signal <--------> <--------> Signal Signal <--------> <--------> <--------> <--------> <--------> <-------->...
  • Page 28: Connection

    Connection • Connection 2 (DCE / DCE-M / DCE-H Model) ― Ensure you connect each of the adapters to the correct RS232C IN or OUT port on the product. • Connection 1 (EDE / EME Model) RJ45 RJ45 RS232C RS232C RS232C RS232C •...
  • Page 29: Control Codes

    Command type Command Value range Control Codes Video Wall On 0x84 Viewing control state (Get control command) Video Wall User Control 0x89 Header Command Data length Checksum • All communications take place in hexadecimals. The checksum is calculated by adding up all 0xAA Command type values except the header.
  • Page 30: Power Control

    Power control Volume control • Function • Function A product can be powered on and off using a PC. The volume of a product can be adjusted using a PC. • Viewing power state (Get Power ON / OFF Status) •...
  • Page 31 Input source control 0x24 HDMI2_PC • Function 0x55 HDBT The input source of a product can be changed using a PC. ― DVI_video, HDMI1_PC(HDMI_PC) and HDMI2_PC cannot be used with the Set command. They only • Viewing input source state (Get Input Source Status) respond to "Get"...
  • Page 32 Screen mode control • Nak Header Command Data length Ack/Nak r-CMD Val1 Checksum • Function The screen mode of a product can be changed using a PC. 0xAA 0xFF 0x18 "ERR" Screen mode cannot be controlled when the Video Wall function is enabled.
  • Page 33 PIP On/Off control Auto adjustment control (PC and BNC only) • Function • Function The PIP mode of a product can be turned on or off using a PC. Automatically adjust the PC system screen using a PC. ― Only available on models that have the PIP function. •...
  • Page 34 Video Wall Mode Control Safety Lock • Function • Function Video Wall mode can be activated on a product using a PC. PC can be used to turn the Safety Lock function on or off on a product. This control is only available on a product whose Video Wall is enabled.
  • Page 35 Video Wall On • Nak Header Command Data length Ack/Nak r-CMD Val1 Checksum • Function Turn Video Wall on or off on the product from your computer. 0xAA 0xFF 0x84 • Get Video Wall On/Off Status "ERR": A code showing what error has occurred Header Command Data length...
  • Page 36 10x10 Video Wall Model 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x1F 0x11 0x12 0x13 0x14 0x15 0x16 0x17 0x18 0x19 0x1A 0x1B 0x1C 0x1D 0x1E 0x2F 0x21 0x22 0x23 0x24 0x25 0x26 0x27 0x28...
  • Page 37 Wall_SNo: Product Number code assigned to the product 10x10 Video Wall Model : ( 1 ~ 100) Set Number Data 0x01 0x02 0x63 0x64 • Ack Header Command Data length Ack/Nak r-CMD Val1 Val2 Checksum 0xAA 0xFF 0x89 Wall_Div Wall_SNo •...
  • Page 38: Connecting And Using A Source Device

    Chapter 03 Connecting and Using a Source Device Before Connecting Connecting to a PC Check the following before you connect this product with other devices. Devices that can be connected • Do not connect the power cable before connecting all other cables. to this product include PCs, camcorders, speakers, set top boxes and DVD/Blu-ray Disc players.
  • Page 39: Connection Using A Dvi Cable (Digital Type)

    Connection using a DVI cable (Digital type) Connection Using an HDMI-DVI Cable ― When you connect a PC to the product using an HDMI-DVI cable, set Edit Name DVI PC to access video and audio content stored on the PC. DVI IN / MAGICINFO IN HDMI IN...
  • Page 40: Connection Using An Hdmi Cable

    Connection Using an HDMI Cable HDMI IN...
  • Page 41: Connecting To A Video Device

    Connecting to a Video Device • Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. • You can connect a video device to the product using a cable. ―...
  • Page 42: Connection Using An Hdmi-Dvi Cable

    Connection Using an HDMI-DVI Cable ― Audio will not be enabled if the product is connected to a video device using an HDMI-DVI cable. To resolve this, additionally connect an audio cable to the audio ports on the product and video device. When you connect a video device to the product using an HDMI-DVI cable, set Edit Name DVI Devices...
  • Page 43: Connection Using An Hdmi Cable

    Connecting to an Audio System Connection Using an HDMI Cable Using an HDMI cable or HDMI to DVI Cable (up to 1080p) ― Connecting parts may differ in different products. • For better picture and audio quality, connect to a digital device using an HDMI cable. •...
  • Page 44: Connecting The Lan Cable

    Connecting the LAN Cable ― DCE, DCE-M, DCE-H models are only supported. ― Connecting parts may differ in different products. RJ45 • Use Cat7(*STP Type) cable for the connection. *Shielded Twist Pair...
  • Page 45: Connecting The Hdbase-T

    Connecting the HDBase-T ― EME models are only supported. ― Connecting parts may differ in different products. ― HDBase-T (Tx) transmits data from an external device to HDBase-T (Rx). Make sure to connect them directly using a LAN cable. ― Data transmission is not available if HDBase-T (Rx) is connected to HDBase-T (Tx) through a hub. ―...
  • Page 46: Changing The Input Source

    Changing the Input source Source allows you to select a variety of sources and change source device names. You can display the screen of a source device connected to the product. Select a source from source list to display the screen of the selected source.
  • Page 47: Using Mdc

    Chapter 04 Using MDC Multiple display control "MDC" is an application that allows you to easily control multiple display devices simultaneously using a PC. - For details on how to use the MDC programme, refer to Help after installing the programme. The MDC programme is available on the website. MDC Programme Installation/Uninstallation In the displayed "Ready to Install the...
  • Page 48: Connecting To Mdc

    Connecting to MDC Using MDC via RS-232C (serial data communications standards) An RS-232C serial cable must be connected to the serial ports on the PC and monitor. ― EDE, EME models are only supported. Monitor 1 RS232C IN RS232C OUT Monitor 2 Computer...
  • Page 49: Using Mdc Via Ethernet

    Using MDC via Ethernet Enter the IP for the primary display device and connect the device to the PC. Display devices can be connected to each other using a LAN cable. Connection using a direct LAN cable ― Multiple products can be connected using the RJ45 port on the product and the LAN ports on the HUB. ―...
  • Page 50: Screen Adjustment

    Advanced Color Management. · Contrast - To download the Advanced Color Management programme, visit www.samsung.com/displaysolutions. · Brightness If the input source is AV, Component, HDMI(AV) ·...
  • Page 51: Backlight / Contrast / Brightness / Sharpness / Colour / Tint (G/R)

    Backlight / Contrast / Brightness / Your product has several options for adjusting picture quality. Input source Picture Mode Adjustable options Sharpness / Colour / Tint (G/R) PC, DVI, HDMI, HDBT Information Advertisement Backlight Contrast Brightness (when a PC is connected) Sharpness MENU m →...
  • Page 52: Calibrated Value

    Apply • MENU m → → → ENTER E Picture Calibrated value ― To download the Advanced Color Management programme, visit www.samsung.com/displaysolutions. ― If Picture Mode is set to Calibration, Calibrated value is disabled. Picture ― DCE-M, DCE-H models are only supported.
  • Page 53: Picture Size

    Picture Size Picture Size If you have a cable box or satellite receiver, it may have its own set of screen sizes as well. However, we highly recommend you use your product’s 16:9 mode most of the time. MENU m → →...
  • Page 54: Position

    Position Adjusts the picture position. Position is only available if Picture Size is set to Zoom1, Zoom2, Screen Fit. ― To use the Position function after selecting Zoom1, Zoom2 Screen Fit follow these steps. Press the d button to select Position. Press the E button. Picture Size Press the u or d button to move the picture up or down.
  • Page 55: Resolution Select

    Resolution Select If the picture is not normal even when the resolution of the graphics card is one of the following, you can optimize the picture quality by selecting the same resolution for the product as the PC using this menu. Available resolutions: 1024x768 1280x768...
  • Page 56: Pc Screen Adjustment

    PC Screen Adjustment Coarse Fine • Removes or reduces picture noise. Coarse If the noise is not removed by Fine-tuning alone, use the function to adjust the frequency as best as possible (Coarse) and Fine-tune again. After the noise has been reduced, re-adjust the picture so that it is aligned with the centre MENU m →...
  • Page 57: Pip

    PIP Settings The picture from the external video source will be in the main screen and the picture from the product will be in the PIP sub- picture screen. MENU m → → → ENTER E Picture Main picture Sub picture Picture PC, DVI, HDMI, MagicInfo, HDBT...
  • Page 58: Advanced Settings

    Advanced Settings Input Source Picture Mode Advanced Settings PC, DVI, HDMI, MagicInfo, Information White Balance HDBT (when a PC is connected) MENU m → → → ENTER E Picture Advanced Settings Advertisement White Balance Advanced Settings AV, Component, DVI, HDMI, Dynamic Not available HDBT...
  • Page 59: Dynamic Contrast

    Dynamic Contrast Advanced Settings Adjust the screen contrast. Dynamic Contrast Medium Medium High • Black Tone Black Tone Flesh Tone Select the black level to adjust the screen depth. RGB Only Mode Dark Darker Darkest • Colour Space Native Flesh Tone White Balance Emphasize pink Flesh...
  • Page 60: Picture Options

    Picture Options Select an option using the u and d arrow keys, and the press E. Use the arrow keys to change the setting, and then press E. Input source Picture Mode Picture Options MENU m → Picture → Picture Options →...
  • Page 61: Colour Tone

    Colour Tone Picture Options If the input source is PC, DVI, HDMI, MagicInfo, HDBT (PC connection). Colour Tone Standard Cool Standard Warm • If the input source is AV, Component, DVI, HDMI, HDBT. Colour Temp. 10000K Cool Standard Warm1 Warm2 •...
  • Page 62: Hdmi Black Level

    HDMI Black Level Motion Plus ― EDE, EME models are only supported. Selects the black level on the screen to adjust the screen depth. Normal Removes blur and judder from scenes with larger amounts of rapid movement to provide a clearer •...
  • Page 63: Picture Off

    Picture Off The product screen is turned off but the audio will continue. Press any key on your remote to turn the screen back on. MENU m → Picture → Picture Off → ENTER E Picture Picture Off Reset Picture - The displayed image may differ depending on the model.
  • Page 64: Sound Adjustment

    Chapter 06 Sound Adjustment Sound Configure the sound ( ) settings for the product. Sound Mode You can select a sound mode to suit your personal preferences. • Standard: Selects the normal sound mode. • Music: Emphasizes music over voices. MENU m →...
  • Page 65: Sound Effect

    Sound Effect Configure your preferred sound effect for output sound. ― If Speaker Select is set to External, Sound Effect is disabled. ― Available only when Sound Mode is set to Standard. MENU m → Sound → Sound Effect → ENTER E DTS TruSurround HD (Off / On) •...
  • Page 66: Speaker Settings

    Speaker Settings Speaker Select (External Internal / Receiver) • If you are listening to the sound track of a broadcast or movie through an external receiver, you may hear a sound echo caused by the difference in decoding speed between the products speakers and the speakers attached to your audio receiver.
  • Page 67: Network

    Chapter 07 Network Network is only available on the DCE, DCE-M, DCE-H models. Network Status Network Settings MENU m → Network → Network Status → ENTER E MENU m → Network → Network Settings → ENTER E You can check the current network and Internet status. Configure network settings to use various smart hub features such as Internet search, content sharing through a home network and feature updates.
  • Page 68: Network Settings (Wired)

    Network Settings (Wired) • Depending on how your network is configured, you may be able to attach your product to your LAN by connecting the LAN port on the back of your product directly to a network wall outlet using a LAN cable.
  • Page 69 Set the network connection to use Internet services such as perform software upgrades. In the pop-up menu that appears, click Status. Automatic Network Settings (Wired) On the dialog that appears, click the Support tab. Connect to the network using a LAN cable. On the Support Tab, click the Details button.
  • Page 70: Network Setting (Wireless)

    ― If the router cannot be found after retrying, select the Stop button. WEP, TKIP or TKIP AES (WPS2Mixed) on your AP or wireless router, Samsung products will not support a Add Network button appears. connection in compliance with new Wi-Fi certification specifications.
  • Page 71 How to set up manually When done, use the right arrow button to move the cursor to Done, and then press E. The network connection screen appears and the verification process starts. Network type Wireless Network Settings from the page. ―...
  • Page 72: Wps(Pbc)

    When done, select at the bottom of the page, and then press E. The network test screen appears and the verification process starts. When the connection has been verified, the “Your wireless network and Internet connection are setup and ready to use.”...
  • Page 73: Wi-Fi Direct

    Wi-Fi Direct AllShare Settings MENU m → Network → Wi-Fi Direct → ENTER E MENU m → Network → AllShare Settings → ENTER E ― To use this function, your mobile device should be supported by the Wi-Fi Direct. Shows a list of mobile phones or connected devices which have been set up to use the AllShare Play function with this product.
  • Page 74: Server Network Settings

    Server Network Settings Device Name MENU m → Network → Server Network Settings → ENTER E MENU m → Network → Device Name → ENTER E Select or enter a device name. Connect to server This name can be shown on network remote controls over the network. User Input [Signage]Display 1 •...
  • Page 75: Source List

    Chapter 08 Applications Source List Refresh MENU m → → → TOOLS → → ENTER E Applications Source List Refresh Source allows you to select a variety of sources and change source device names. Refresh If you cannot find a device you want, select to refresh the list.
  • Page 76: Magicinfo Lite

    MagicInfo Lite MagicInfo is a business solution that allows the product to be used as a signage (advertising media). Using the solution, play image and video files from the internal memory or a connected USB storage device. ― DCE, DCE-M, DCE-H models are only supported. MENU m →...
  • Page 77: Network Channel

    Available features in the MagicInfo page Device : All Content : All Sort by : File Name Options MagicInfo list page provides the following features. Device • Internal - Select either to search for a desired device list. Internal Content •...
  • Page 78 Settings Default Storage Select the storage location that you want to download scheduled channels from the network to. Settings Internal • Select the storage location that you want to download scheduled channels from Repeat Mode the network to. Set repeat mode whether to repeat playing contents or not. Default Storage Internal •...
  • Page 79: System

    Chapter 09 System Setup Go through the initial setup steps like you did the first time you used this product. ― Enter your 4 digit PIN number. The default PIN number is “0-0-0-0". If you want to change the PIN number, use the Change PIN function.
  • Page 80: Menu Language

    Menu Language MENU m → System → Menu Language → ENTER E Set the menu language. ― A change to the language setting will only be applied to the onscreen menu display. It will not be applied to other functions on your PC. Multi Control MENU m →...
  • Page 81: Time

    Time You can configure Clock Set Sleep Timer. You can also set the product to automatically turn on or off at a specified time using the Timer function. Clock Set MENU m → System → Time → ENTER E Select Clock Set.
  • Page 82: Off Timer

    Off Timer Time Set the off timer (Off Timer) by making a selection from one of the seven options. (Off Timer 1 Off Timer Clock Set ― You must set the clock before you can use Timer. Sleep Timer • Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual.
  • Page 83: Eco Solution

    Eco Solution Energy Saving Reduce the power consumption by adjusting the screen brightness. MENU m → → → ENTER E System Eco Solution Medium High • Eco Sensor Eco Solution To enhance your power savings, the picture settings will automatically adapt to the light in the room. Energy Saving •...
  • Page 84: Auto Protection Time

    Auto Protection Time If the screen displays a still image for a certain period of time you define, the product activates the screen saver to prevent the formation of burnt in ghost images on the screen. 2 hours 4 hours 8 hours 10 hours •...
  • Page 85: Screen Burn Protection

    Screen Burn Protection To reduce the possibility of screen burn, this unit is equipped with Pixel Shift screen burn prevention technology. Pixel Shift moves the picture slightly on the screen. Pixel Shift Time setting allows you to programme the time between movements of the picture in minutes. MENU m →...
  • Page 86: Timer

    Timer Screen Burn Protection You can set the timer for Screen Burn Protection. Pixel Shift Screen Burn Protection feature stops automatically after a specified period of time. Timer Timer Immediate display • • Repeat: Display the image retention-preventive pattern set in Mode at specified time intervals(Period).
  • Page 87: Immediate Display

    Immediate display Screen Burn Protection Select the screen saver you want to display immediately. Pixel Shift Pixel Rolling bar Fading screen • Timer Side Grey Immediate display When the screen is set to aspect ratio, adjust the brightness of white margins on sides to protect the screen. Side Grey Light Dark...
  • Page 88: Ticker

    Ticker Input text while a video or image is displayed and display the text on the screen. • ― Message, Time, Position, Motion, and Font Style are enabled only when Ticker is set to On. MENU m → System → Ticker →...
  • Page 89: Video Wall

    Video Wall Customize the layout of multiple displays that are connected to form a video wall. In addition, display part of a whole picture or repeat the same picture on each of the connected multiple displays. To display multiple images, refer to MDC Help or the MagicInfo user guide. Some models may not support the MagicInfo MENU m →...
  • Page 90: Vertical

    Vertical Video Wall This function automatically divides the screen according to the specified number of vertical displays. Video Wall Enter the number of vertically arranged displays. The vertical screen will automatically be divided according to the number entered. · Format Full A maximum of 15 displays can be assigned to the vertical arrangement.
  • Page 91: Source Autoswitch Settings

    Source AutoSwitch Settings Turning on the display with Source AutoSwitch On, and the previous video source selection is not active, the display will automatically search the different video input sources for active video. Source AutoSwitch MENU m → → → ENTER E System Source AutoSwitch Settings Source AutoSwitch...
  • Page 92: Change Pin

    Change PIN Change PIN screen will appear. Enter New PIN. Reenter the same 4 digits in Confirm New PIN. Choose any 4 digits for your PIN and enter it in When the Confirm screen disappears, press the Close button. The product has memorised your new PIN. MENU m →...
  • Page 93: General

    General Max. Power Saving Turns off the product to reduce power consumption after the PC has been left idle for a specified period of time. MENU m → → → ENTER E System General • ― Available only PC, DVI, HDMI mode.
  • Page 94: Button Lock

    Button Lock General This menu can be used to lock the buttons on the product. Max. Power Saving Only the remote control can control the product if Button Lock is set to On. • Game Mode Auto Power On Standby Control Safety Lock You can set the screen standby mode to be applied when an input signal is received.
  • Page 95: Lamp Schedule

    Lamp Schedule General Adjusts the luminance to a user-specified value at a specified time. Lamp Schedule • OSD Display OSD Display Power On Adjustment 0 Sec Displays or hides a menu item on the screen. Temperature Control Source OSD No Signal OSD MDC OSD •...
  • Page 96: Anynet+ (Hdmi-Cec)

    Anynet+ is a function that enables you to control all connected Samsung devices that support Anynet+ with your Samsung product remote. The Anynet+ system can be used only with Samsung devices that have the Anynet+ feature. To be sure your MENU m →...
  • Page 97: Auto Turn Off

    Auto Turn Off Anynet+ (HDMI-CEC) Anynet+ Setting an Device to turn automatically when the product is turned off. Anynet+ (HDMI-CEC) • ― If Auto Turn Off is set to Yes, running external devices will turn off at the same time as the product powers off. Auto Turn Off ―...
  • Page 98: Troubleshooting For Anynet

    Troubleshooting for Anynet+ Problem Possible Solution Anynet+ does not work. • Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only. • You can connect only one receiver (home theatre). • Check if the Anynet+ device power cord is properly connected. •...
  • Page 99 Problem Possible Solution The connected device is not • Check whether or not the device supports Anynet+ functions. displayed. • Check whether or not the HDMI cable is properly connected. • Check whether Anynet+ (HDMI-CEC) is set to in the Anynet+ System menu.
  • Page 100: Clone Product

    Clone to USB ― The option is available for products with the same Model Code Software Version. Support → Contact Samsung Model Code Software Version. Go to and find the product Clone from USB - The displayed image may differ depending on the model.
  • Page 101: Reset All

    Reset All MENU m → System → Reset All → ENTER E This option returns all the current settings for a display to the default factory settings. DivX ® Video On Demand MENU m → → → ENTER E System DivX®...
  • Page 102: Support

    ― When you upgrade software, all video and audio settings you have made will return to their default settings. We advise you to write down your settings so that you can easily reset them after the upgrade. Update now Update the software to the latest version. Contact Samsung MENU m → → → ENTER E...
  • Page 103: Playing Photos, Videos And Music (Media Play)

    • Before connecting a USB device to the product, back up files to ensure your data is not damaged or lost. Samsung Electronics is not liable for any damage or loss of data. • Do not remove a USB device while it is loading.
  • Page 104 Compatible devices with media play • Some USB digital cameras, smartphones and audio devices may not be compatible with the product. • Media play is only compatible with USB MSC devices. • MSC device refers to a Mass Storage Class Bulk-Only Transport device. Examples of MSC devices include Thumb drives, Flash card readers and USB HDDs.
  • Page 105: Using A Usb Device

    Using a USB device Connecting a USB device It is recommended to use a USB HDD that has a power adapter. Turn on your product. Connect a USB device containing photo, music and/or movie files to the USB port on the back or side panel of the product. New device connected.
  • Page 106: Menu Items In The Media Content List Page

    Menu items in the media content list page Option Name Operations Photos Videos Music Slide Show Start a slideshow. ― This menu item is not available if Sort by is set to Folder. Encoding Select an encoding language if the title of media content appears corrupted. Play Selected Select and play desired content from the media content list.
  • Page 107: Available Buttons And Features During Photo Playback

    Available buttons and features during photo playback Pressing the E or TOOLS button displays the following buttons. The RETURN button makes the buttons disappear. Previous Next • Pressing the INFO button while a file is View the previous or next photo. selected will display information about the selected file.
  • Page 108: Available Buttons And Features During Video Playback

    Available buttons and features Option Name Operations during video playback Picture Mode Change the Picture Mode. Sound Mode Change the Sound Mode. Pressing the E or TOOLS button displays the following buttons. The RETURN Audio Language Play a video using a desired language. This feature only activates when a streaming file that button makes the buttons disappear.
  • Page 109: Available Buttons And Features During Music Playback

    Available buttons and features during music playback Pressing the E or TOOLS button displays the following buttons. The RETURN button makes the buttons disappear. Pause Play • Pause or play music. Rewind Fast Forward • Rewind or fast forward music. Speed up playback up to 3x, if required. To play the previous music file, select ∂ twice. Previous Next •...
  • Page 110: Supported Subtitle And Media Play File Formats

    Supported Subtitle and Media play file formats Subtitle External Internal • MPEG-4 timed text (.ttxt) • Xsub Container: AVI • SAMI (.smi) • SubStation Alpha • SubRip (.srt) Container: MKV • SubViewer (.sub) • Advanced SubStation Alpha • Micro DVD (.sub or .txt) Container: MKV •...
  • Page 111: Supported Music File Formats

    Supported music file formats File Extension *.avi, *.mkv, *.asf, *.wmv, *.mp4, *.3gp, *.vro, *.mpg, *.mpeg, *.ts, *.tp, *.trp, *.mov, *.flv, *.vob, *.svi, *.divx Supported Video Formats • Video content will not play, or not play correctly, if there is an error in the content or the container. •...
  • Page 112 Container Video Codec Resolution Frame rate Bit rate Audio Codec (fps) (Mbps) 3gpp DivX 3.11 /DivX4.X 1280 x 720 XVID ADPCM H.264 BP/MP/HP DTS Core HE-AAC MPEG-4 SP/ASP LPCM WINDOW MEDIA VIDEO V9 MPEG2 MPEG1 H.263 DivX5.x DivX6.X...
  • Page 113 Container Video Codec Resolution Frame rate Bit rate Audio Codec (fps) (Mbps) 3gpp DivX 3.11 /DivX4.X 1920 x 1080 XVID ADPCM H.264 BP/MP/HP DTS Core MPEG-4 SP/ASP HE-AAC LPCM WINDOW MEDIA VIDEO V9 MPEG2 MPEG1 H.263 DivX5.x DivX6.X MOTION JPEG 640 x 480...
  • Page 114: Troubleshooting Guide

    Chapter 12 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Centre Before calling Samsung Customer Service Centre, test your product as follows. If Testing the Product the problem persists, contact Samsung Customer Service Centre. Check if your product is operating normally by using the product test function.
  • Page 115: Check The Followings

    Check the followings. Installation issue (PC mode) The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connection is secure. Blank spaces are found on all four sides of the screen when The blank spaces found on the screen have nothing to do with the product.
  • Page 116 Screen issue The screen is not clear. The screen is blurry. Adjust Coarse and Fine. Remove any accessories (video extension cable, etc) and try again. Set the resolution and frequency to the recommended level. The screen appears unstable and shaky. Check that the resolution and frequency of the PC and graphics card are set within a range compatible with the product.
  • Page 117 Lines (red, green or blue) are displayed on the screen. These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor. Contact a Samsung Service Centre to resolve the issue. The display looks unstable and then freezes.
  • Page 118 Sound issue There is no sound. Check the connection of the audio cable or adjust the volume. Check the volume. The volume is too low. Adjust the volume. If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound card or software programme.
  • Page 119 Sound issue There is audible sound when the volume is muted. Speaker Select is set to External, the volume button and mute function are disabled. When Adjust the volume for the external speakers. Audio settings for main speakers are separate from the internal speakers on the product. Changing or muting the volume on the product does not affect an external amplifier(decoder).
  • Page 120 Other issue Small particles are found on the edges of the product. The particles are part of the product design. The product is not defective. menu is not available. Source The menu is enabled or disabled depending on the mode. When I try to change the PC resolution, a message "The The message...
  • Page 121 Other issue The IR sensor is not functioning. Make sure the sensor light turns on when a button is pressed on the remote control. • If the sensor light does not turn on, turn the power switch off and then on again on the back of the product.
  • Page 122: Q & A

    Q & A Question Answer How can I change the frequency? Set the frequency on your graphics card. • Windows 7: Go to Control Panel → Appearance and Personalization → Display → Adjust resolution → Advanced Settings → Monitor and adjust the frequency in Monitor Settings. •...
  • Page 123: Specifications

    Chapter 13 Specifications General Size Model Name ED65E / EM65E ED75E / EM75E Panel Size 65 CLASS (64.5 inches / 163 cm) 75 CLASS (74.5 inches / 189 cm) Display area 1428.48 mm (H) x 803.52 mm (V) 1650.24 mm (H) x 928.26 mm (V) Display area 56.2 inches (H) x 31.6 inches (V)
  • Page 124 ― This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. ― For detailed device specifications, visit the Samsung Electronics website.
  • Page 125: Preset Timing Modes

    Preset Timing Modes ― This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a resolution other than the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution specified for your product. Check the frequency when you exchange a CDT product (connected to a PC) for an LCD product.
  • Page 126 Resolution Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity (kHz) (Hz) (MHz) (H/V) VESA, 800 x 600 48.077 72.188 50.000 VESA, 800 x 600 46.875 75.000 49.500 VESA, 1024 x 768 48.363 60.004 65.000 VESA, 1024 x 768 56.476 70.069 75.000 VESA, 1024 x 768 60.023...
  • Page 127: Responsibility For The Pay Service (Cost To Customers)

    ― When the service is requested, in spite of in warranty, we may charge you for a visit from a service • Use of supplies or separatly sold product unspecified by Samsung. technician in the following cases. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co., Ltd. Not a product defect •...
  • Page 128: Optimum Picture Quality And Afterimage Burn-In Prevention

    Optimum Picture Quality and Afterimage Black Matrix Colour-Filter Common Electrode (ITO) Burn-in Prevention Optimum Picture Quality Source Drain • Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may be brighter or darker on the panel. This does not affect product performance. - The number of sub-pixels by panel type: 6,220,800 •...
  • Page 129 Preventing afterimage burn-in • Regular Text colour Change - Use bright colours of similar brightness. ― The best way to protect the product from afterimage burn-in is switching the power off or setting the Interval: Change text colour and background colour every 30 minutes PC or system to run a screen saver when not in use.
  • Page 130: Licence

    Open Source Licence Notice is written only English. Studio Sound is a trademark of DTS, Inc. ⓒ2012 DTS, Inc. All Rights Reserved. For information on the Open Source Licence Notice, contact the Samsung Customer Centre or send email to oss.request@samsung.com.
  • Page 131: Terminology

    Terminology 480i / 480p / 720p / 1080i / Non-interlace Mode and Interlace Vertical Frequency____ The product Component ports (green, blue and HDMI (High Definition Multimedia 1080p____ Each of the scanning Mode____ Non-interlace mode red)____ The component ports, which Interface)____ It is an interface that displays a single image many times rates above refers to the number of (progressive scan) displays a horizontal...

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