Troubleshooting (Basic) - Panasonic CF-LX3 series Operating Instructions Manual

Troubleshooting (Basic)

Follow the instructions below when a problem has occurred. There is also an advanced trouble-
shooting guide in the "Reference Manual". For a software problem, refer to the software's instruc-
tion manual. If the problem persists, contact Panasonic Technical Support. You can also check
the computer's status in the PC Information Viewer (è
(Advanced)").
„ Starting Up
The computer does not
power on / The power
status indicator or bat-
tery indicator is not lit.
Windows does not start
up.
After adding or chang-
ing the RAM module,
the power is turned on
but nothing is displayed
on the screen.
32
l Connect the AC adaptor.
l Insert a fully charged battery.
l Remove the battery pack and the AC adaptor, then connect them
again.
l When the CPU temperature is high, the computer may not start up
to prevent overheating of the CPU. Wait until the computer cools
down, and then turn the power on again. If the computer does not
power on even after cooling down, contact your technical support
office.
l Pull out the AC cord and wait for more than 1 minute to reconnect
the AC cord.
l Remove all peripheral devices (e.g. USB memory).
l If the power status indicator is lit, slide the power switch for four
seconds or longer to turn off, then turn on again.
Using the following procedure, start up in Safe Mode,
l
and check the error details.
A Turn on the computer, and when the [Panasonic] boot screen
disappears (after entering the password
down F8 .
B Release your finger when [Windows Advanced Options Menu]
is displayed, and with  or , select [Safe Mode], then press
Enter .
Follow the on-screen instructions.
*1
Supervisor Password or User Password set with the Setup Utility
l Press F9 in the Setup Utility to return the Setup Utility settings (ex-
cluding the passwords) to the default values. Start the Setup Utility
and make the settings again.
l Check the [UEFI Boot] setting of the Setup Utility. [UEFI Boot]
should be set to
l Turn off the computer and remove the RAM module, then confirm
whether the RAM module has conformed to specification. When
the RAM module has conformed to specification, install it again.
Reference Manual "Troubleshooting
*1
if one is set) hold
[Enabled] / [Disabled].