External Keyboard Problems - Dell Inspiron 4100 Manual

Solving Problems: Dell Inspiron 4100
Reinstall the touch pad driver—

External Keyboard Problems

Check the keyboard cable—
keyboard cable and check it for damage. For PS/2 cables, check the cable
connector for bent or broken pins. Firmly reconnect the cable.If you are
using a keyboard extension cable, disconnect it and connect the keyboard
directly to the computer.
Check the external keyboard
1. Turn off the computer, wait 1 minute, and turn it on again.
2. Verify that the numbers, capitals, and scroll lock lights on the
keyboard blink during the boot routine.
3. From the Windows® desktop, click the Start button, point to
Programs, point to Accessories, and click Notepad.
4. Type some characters on the external keyboard and verify that they
appear on the display.
If you cannot verify these steps, you may have a defective external
keyboard.
To verify that the problem is with the external keyboard, check the
integrated keyboard
1. Turn off the computer.
2. Disconnect the external keyboard.
3. Turn on the computer.
4. From the Windows desktop, click the Start button, point to
Programs, point to Accessories, and click Notepad.
5. Type some characters on the integrated keyboard and verify that they
appear on the display.
If the characters appear now but did not with the external keyboard, you
may have a defective external keyboard.
file:///F|/Service%20Manuals/Dell/Inspiron/4100/solving.htm (13 of 40) [2/28/2004 7:03:56 AM]
See "Reinstalling Drivers and
Shut down the computer. Disconnect the
Utilities."