Troubleshooting - Motorola i1 Manual

PUK code
To unlock your SIM PIN, you need to enter your PIN
unlock code (PUK code) when prompted.
Note: Your PUK code is provided by your service
provider.
Forgot your pattern or passcode?
If you forget your pattern or passcode, see your
service provider.

Troubleshooting

we're here to help
Crash recovery
In the unlikely event that your phone stops responding
to touches and key presses, try a quick reset. Remove
the back cover and battery ("Assemble & charge" on
page 3), then replace and switch your phone on as
usual.
Reset
To reset your phone to factory settings and erase all
the data on your phone, touch
SD card & phone storage > Master Clear.
Warning: All data on your phone will be deleted.
Service & repairs
If you have questions or need assistance, we're here
to help.
Go to www.motorola.com/repair (United States),
where you can select from a number of customer care
options. You can also contact the Motorola Customer
Support Center at 1 (800) 453-0920 (United States),
1 (877) 483-2840 (TTY, TDD United States for hearing
impaired), or 1 (800) 461-4575 (Canada).
Settings >
>
Troubleshooting 45