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Service (Customer Care)
We offer you support that is fast and tailored to
your specific needs!
Our Online Support on the Internet:
www.gigaset.com/customercare
For more information on aftersales service, please
refer to your local warranty card.
In some countries repair and replace services are
impossible where the products are not sold
through our authorised dealers.
12
Questions and answers
If you have any queries about the use of your
phone, you can contact us any time at
www.gigaset.com/customercare.
The table below contains a list of common prob-
lems and possible solutions.
Problem
Cause
Nothing
The handset is not
appears in
switched on.
the display.
The batteries are
flat.
No wireless
The handset is
connection
outside the range
to the base
of the base sta-
station,
tion.
Base flashes
The handset is not
in the display.
registered.
The base station is
not turned on.
You cannot
The phone cord
hear a ringer/
supplied has not
dialling tone
been used or has
from the fixed
been replaced by
line network.
a new cord with
the wrong jack
connections.
Error tone
The system PIN
sounds after
you have entered
system PIN
is incorrect.
prompt.
PIN forgotten.
Solution
Press the end call
a
key
for approx.
5 seconds or place
the handset in the
base station.
Charge or replace the
batteries.
Move the handset
closer to the base
station.
¢
Register the handset
p. 9.
Check the mains con-
¢
nector on the base
station
p. 3.
Please always use the
phone cord supplied
or ensure that the
pin connections are
correct when purchas-
ing from a retailer:
3-4 assignment of
telephone leads/
EURO CTR37.
Reset the system PIN
¢
to the default 0000
p. 10.
All handsets are
de-registered. All
settings are reset.
All lists are deleted.
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