Cadillac 2004 ESCALADE Customer Convenience/Personalization Manual page 18

E S C A L A D E / E S C A L A D E
Owner Privileges
1-800-882-1112
Roadside Service provides every
Cadillac owner with the advantage of
contacting a Cadillac advisor and,
when appropriate, a Cadillac-trained
dealer technician who can provide
on-site services.
• Towing Service
• Battery Jump-Starting
• Lockout Assistance
• Fuel Delivery
• Flat Tire Change
(covers change only)
Trip Interruption – If your trip is
interrupted due to a component
failure covered under warranty,
incidental expenses may be
reimbursed, including hotel, meals
and rental car.
TM
Courtesy Transportation may also
be provided for warranted repairs,
including shuttle service for same-
day repairs and loaner transportation
for overnight repair. Roadside Service
is also available to Cadillac customers
beyond the warranty period for a
charge.
Customer Assistance
1-800-458-8006
Should you need to ask questions,
make a comment or request
additional information, the exclusive
Cadillac Customer Assistance Center
is staffed around the clock with
professionals to serve you.
When you call Cadillac Roadside
Service or Customer Assistance,
when possible, please provide the
phone advisor with:
• Your telephone number
• Your location
• Your Cadillac's location
• A description of the problem
E S V
• Vehicle ID number
• Year and model of your Cadillac
• Delivery date
• Current mileage
This book contains the latest
information available to Cadillac at
the time of printing. Cadillac reserves
the right to make changes to the
product after that time without
further notice.
ESV is a registered trademark of
Cadillac Motor Car Division and
General Motors Corporation.
Copyright 2003 by Cadillac Motor
Division. All rights reserved.