Sharing; Answering A Night Or A General Bell; Manager/Assistant Screening; Individual Pick-Up - Alcatel OmniOCX 4018 User Manual

Sharing

3

Answering a night or a general bell

3.1
Night service call pickup
When the attendant is absent, outside calls to the attendant are indicated by a general bell. To answer:
Settings Services
Night call pick
Call pickup
up

Manager/assistant screening

3.2
Screened list:
System configuration allows "manager/assistant" groups to be formed, so that the manager's calls can be directed to one or more
secretaries.
From the manager's or assistant's telephone:
press press 'secretary' call key
"screening "screening (when there are several
" key " key assistents)
press the same key
to cancel
Screening is indicated on the manager's telephone by the icon corresponding to the
"screening" programmed key.
Consultation
incoming calls are screened
by a designated person
(assistant, etc.)
12

Individual pick-up

3.3
You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone.
If the telephone ringing is in your own pick-up group:
Group call pick up
Settings Services
ProcessGrp pick
Call pickup
up
If the telephone ringing is not in your pick-up group:
Individual call pickup
Settings Services
Call pickup Set call pick up
The system can be configured to prevent call pick-up on certain telephones.
Hunt groups
3.4
Hunt group call:
Certain numbers can form a hunt group and can be called by dialling the group number.
group no.
Consultation
Consultation
dial the number of the
ringing telephone