Multitech IWay MTA128ST User Manual

Multitech IWay MTA128ST User Manual

External isdn terminal adapter
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Models MTA128ST and MTA128NT
External ISDN Terminal Adapter
User Guide

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Summary of Contents for Multitech IWay MTA128ST

  • Page 1 Models MTA128ST and MTA128NT External ISDN Terminal Adapter User Guide...
  • Page 2 Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revi- sions or changes.
  • Page 3: Table Of Contents

    Troubleshooting the TA ... 34 Chapter 6: Point-to-Point Communications: PPP/MLPPP ... 41 Chapter 7: Warranty, Service, and Tech Support ... 44 Multi-Tech Systems, Inc. Warranty & Repairs Policies ... 44 Online Warranty Registration ... 45 Service ... 45 Replacement Parts ... 46 Technical Support ...
  • Page 4: Chapter 1: Introduction And Description

    You have acquired one of the finest ISDN terminal adapters (TAs) available today, model MTA128ST/NT from Multi-Tech Systems. The MTA128ST is a desktop TA with an S/T interface port to connect it to the ISDN network and an analog port to connect it to a telephone, modem, or fax machine. The MTA128NT is a desktop TA with a U-interface to connect it to the ISDN network and an analog port to connect it to a telephone, modem, or fax machine.
  • Page 5: Features

    POTS port via an RJ-11 jack. This User Guide will help you install, configure, and operate your terminal adapter. Features The MTA128ST/NT communicates over public ISDN telephone lines. Features include: • Compatibility with EuroISDN (ETSI/DSS1/NET3), French VN4, and Japanese INS64 switch protocols •...
  • Page 6 If your ISDN product operates with a S/T outlet interface, you need an NT1 device to connect to the ISDN switch. MTA128ST adapters need an NT1 device to connect to the ISDN switch, but the MTA128NT adapter does not require NT1 device. In the UK, and in many European countries, NT1 device is supplied by your telephone company.
  • Page 7 Digital Subscriber Loops using this twisted pair cable. In Table 2-2 the Pin Number, Terminal Pin Signal Name and UILC Pin Signal Names for the U interface are listed. MTA128ST/NT Introduction and Description...
  • Page 8: Led Indicators

    LED Indicators The ten LED indicators on the front panel (see figure below) of the MTA128ST/NT report status and line activity. Transmit Data Flashes when data is being transmitted (on for a space, off for a mark). Receive Data Flashes when data is being received (on for a space, off for a mark).
  • Page 9 Introduction and Description MTA128ST/NT...
  • Page 10: Technical Specifications

    Technical Specifications Trade Name IWay Hopper™ Model Number MTA128ST (International), MTA128NT Network Interface ST-Four-wire S/T interface NT– 2-wire “U” interface Switch Compatibility EuroISDN (ETSI/DSS1/NET3), VN4, INS64, U.S. NI-1, AT&T 5ESS, DMS-100 (both models support all of the switch protocols) B-Channel Protocols V.110 (some models only),V.120, X.75, PPP, ML-PPP, CLEAR Voice Coding PCM: A-Law ;...
  • Page 11: Chapter 2: Hardware Installation

    2: Har hapt This chapter shows you step-by-step how to set up your MTA128ST/NT terminal adapter (TA) to your computer, power, network terminator, and an auxiliary analog device. Please follow these instructions carefully to avoid damage to your TA .
  • Page 12 (pin 1 to pin 1; pin 2 to pin 2, etc) with at least the middle four pins connected (pins 3, 4, 5, and 6). Plug one end of the cable into the ISDN jack on the TA and the other end into the jack on your network terminator (MTA128ST) or U-interface (MTA128NT). Note: The PHONE jack and ISDN jack are not interchangeable.
  • Page 13: Chapter 3: Configuration Utilities

    Select the network switch type your ISDN service provider uses at its local central office. You can set the MTA128ST/NT to NET3 (DSS1), VN4, INS64, U.S. NI-1, AT&T 5ESS, or DMS-100. If you don’t know the switch type, get the information from your ISDN service provider.
  • Page 14 V.110 Protocol (some models only) — Used to connect slower, pre-ISDN communications devices to high-speed ISDN lines. It handles rates up to only 38400 bps and is used mostly in Europe. The devices on both ends of the link must be set to identical rates. MTA128ST/NT Configuration Utilities...
  • Page 15 B channels at once, providing an aggregate data transmission speed of 128 Kbps. Dialing Numbers ______________________________ The MTA128ST/NT can dial telephone number n , where n can be up to 20 characters. AT command: Dn ( n = phone number).
  • Page 16 Select Momentary Drop to cause DCD to drop momentarily when the link is lost; then to go high again. The length of the drop is governed by register S10. AT command: &C Asynchronous/Synchronous Mode ______________ Normally, the MTA128ST/NT communicates in asynchronous mode. If you need transparent synchronous communication, change this register setting. AT command: &M MTA128ST/NT...
  • Page 17: Configuring Your Ta

    Before you begin, verify your switch type and TEI with your local ISDN provider and have that information readily available When installing from CD, insert the MTA128ST/NT System CD into your CD ROM drive. When the MTA128ST/NT Terminal Adapter AutoRun screen is displayed, click on the Config Utility icon. Follow the on screen directions to load the Configuration Utility onto your pc.
  • Page 18 (New). The Express (Existing) opens an existing configuration, allowing you to modify some elements of the configuration. Custom (Existing) opens an existing configuration, allowing you to modify all elements of the configuration. Custom (New) allows you to customize a new configuration. I have chosen Custom (New) for this example. MTA128ST/NT Configuration Utilities...
  • Page 19 Select the network switch type you listed in the Before You Start section of this chapter. 6. Please select the settings for dynamic bandwidth allocation, high and low sampling period and throughput, and call bumping. Click Next to continue. MTA128ST/NT Configuration Utilities...
  • Page 20 ISDN interface and powers up. Click Next when you are finished. 8. The SPID (Service Profile Identifier) North America only, is displayed with Please enter the data SPID, voice SPID, data directory numbers, and voice directory number of your network. MTA128ST/NT Configuration Utilities...
  • Page 21 You can configure persistent DTR dialing, calling line identification, auto answer data calls, and number of rings. You can also set the online inactivity timer as well as the dialing method. Click Next when you are done. MTA128ST/NT Configuration Utilities...
  • Page 22 11. The Stored Numbers screen is displayed with Please enter the numbers you would like to store. You can store up to ten phone numbers with up to 25 characters per number. Stored number zero is used if Persistent DTR Dialing is enabled in Call Control Setup screen. MTA128ST/NT Configuration Utilities...
  • Page 23 13. The Port Control Setup II screen is displayed with Please select the settings you would like for the Default Parity, Default Bit Rate, number of Data Bits, number of Stop Bits, Flow Control, and synchronous mode. Click Next when you are finished. MTA128ST/NT Configuration Utilities...
  • Page 24 15. The Save Configuration screen is displayed with Please enter the name to store the configuration as in the .ini file. You can enter any name up to 35 characters or less in the Store Configuration as: window. Click Next after you have selected a name. MTA128ST/NT Configuration Utilities...
  • Page 25 16. The Load Configuration screen is displayed with To load the configuration now, click Next. 17. Your ISDN TA is currently being configured. When the Finish button becomes active, click Finish. 18. The Configured screen is displayed. Click Finish to exit the Configuration Utility. MTA128ST/NT...
  • Page 26: Chapter 4: At Commands, S-Registers, And Result Codes

    When the MTA128ST is in data mode, you can switch it to online command mode by sending it an escape sequence . The MTA128ST/NT responds to two types of escape sequences: In-band where the escape sequence is part of the data stream.
  • Page 27 @P3=n @P4=n @P6=n &Rn &RFn &Sn $SBn General Configuration Commands @CONFIG Configuration Menu MTA128ST/NT Attention code Repeat AT Command Command execution In-band escape code Out-of-band escape code Display Product Information List Active Profile Information Display Network Configuration Management Information Block (MIB) Information...
  • Page 28 Analog (POTS) Call Commands Answer Analog Call Send Analog Dial Digit Dial Analog Number Hang up Analog Call *!Hn Analog Call Hold-off Time !RXGn POTS Port Receive Gain !TXGn POTS Port Transmit Gain MTA128ST/NT AT Commands, S-Registers, and Result Codes...
  • Page 29: S-Registers

    Called Party Number Information Element Settings Client-side PPP/ML-PPP Authentication Protocol Negotiation Dynamic Bandwidth Allocation (DBA) Scheme Bandwidth-On-Demand (BOD) High Threshold Sampling Period Bandwidth-On-Demand (BOD) High Throughput Threshold Bandwidth-On-Demand (BOD) Low Threshold Sampling Period MTA128ST/NT AT Commands, S-Registers, and Result Codes...
  • Page 30 Delay Before Trying V.110* Data to Terminal Delay Data to B-channel Delay V.110 T1 Time-out* INS64 Analog Call Origination Delay S154 B-Channel Answer Rate * Note: V.110 is supported by some MTA128ST models only. MTA128ST/NT AT Commands, S-Registers, and Result Codes...
  • Page 31 V command, you can select whether the result codes are terse (numbers) or verbose (words). The MTA128ST/NT’s result codes are listed below. Note that the speed of an ISDN channel is always either 56 Kbps or 64 Kbps. Connect messages indicate the speed of the connection between the MTA128ST/NT and your computer or terminal.
  • Page 32 ATO<cr>. Making a Call Before you can place a data call, configure the MTA128ST/NT for the local switch type, serial port speed, and the data type of the ISDN device you want to call. See Chapter 3, Configuration Utilities.
  • Page 33 5. To list all ten telephone numbers stored in memory, type ATL <cr>. Answering a Call You can answer incoming calls to the MTA128ST/NT either manually or automatically. When the TA detects an incoming call, it turns on the RI signal on the V.24 interface and sends a RING result code to the computer or terminal after each ring.
  • Page 34: Chapter 5: Troubleshooting

    This chapter describes basic problems you may run into with your MTA128ST/NT and how to solve them. Your MTA128ST/NT was thoroughly tested at the factory before it was shipped. If you are unable to make a successful connection, or if you experience data loss during your connection, it is possible that the MTA128ST/NT is defective.
  • Page 35 Channel ID Information Element Octet 3 Settings Blacklisting Minimum Buffer Space After Trigger Logging Buffer Functionality Decode (EPA) Buffer Functionality ISDN_MSG Size Startup Options S100 Flow Control High Threshold S101 Flow Control Low Threshold S102 Data to Save for Decoding MTA128ST/NT...
  • Page 36 None of the LEDs light when the MTA128ST/NT is on When you turn on the MTA128ST/NT, the LED indicators on the front panel should flash briefly as the TA runs a self-test. If the LEDs remain off, the TA probably is not receiving power.
  • Page 37 • The serial port may be defective. If you have another serial port, install the MTA128ST/NT on it, change the COM port setting in your software, and try again.
  • Page 38 S/T (your) side can create problems if you have more than one device, since multiple devices attached to the S/T interface must all have the same polarity. If the MTA128ST/NT reports BUSY , the other number may be busy, in which case you should try again •...
  • Page 39 MTA128ST/NT does not. The MTA128ST/NT is looking for a SABME command from the Impact IQ to finish establishing the V.120 connection. However, the Impact IQ won’t send a SABME until it has data to send. Have the Impact IQ send a character by pressing any key (such as the space bar) on the terminal attached to the Impact IQ.
  • Page 40 AT”HO (that’s a double quote) and then establish the data connection again. The garbage characters should disappear. Each time a 3Com Sonix terminal adapter originates a V.120 call, the MTA128ST answers the call as a V.110 call. The Sonix sends V.110 information in the SETUP message to the network. Since the MTA128ST’s default is with Auto Protocol Detection enabled (ATS52=1), it looks at SETUP information from the Sonix and determines erroneously that it is a V.110 call.
  • Page 41: Chapter 6: Point-To-Point Communications: Ppp/Mlppp

    Dynamic Bandwidth Allocation (DBA) supports the addition and removal of data channels according to the level of throughput through the TA and according to analog POTS port use. If throughput is above a given threshold, a second data channel is added to facilitate higher throughput. MTA128ST/NT o-P o-P o-P o-P oint C...
  • Page 42 Total bits transmitted ÷ ÷ ÷ ÷ ÷ S62 = Low Throughput Average If either average (transmitted or received) equals or is less than the Low Threshold (S63) and there are two active data channels, the TA disconnects the second data channel. MTA128ST/NT...
  • Page 43 If BOD is enabled (S60 is non-zero), the second channel is added after the High Threshold Sampling Period (S60) and High Throughput Threshold (S61) determine whether throughput is high enough to allow adding the second channel. MTA128ST/NT...
  • Page 44: Chapter 7: Warranty, Service, And Tech Support

    Multi-Tech Systems, Inc. Warranty & Repairs Policies Warranty Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products will be free from defects in material or workmanship for a period of two, five, or ten years (depending on model) from date of purchase, or if proof of purchase is not provided, two, five, or ten years (depending on model) from date of shipment.
  • Page 45: Online Warranty Registration

    Procedures for International Distributors of Multi-Tech products are on the distributor web site. http://www.multitech.com/PARTNERS/login/ Copyright © Multi-Tech Systems, Inc. 2001 [appr. 9-10-01] Online Warranty Registration If you have access to the World Wide Web, you can register your Multi-Tech product online at http://www.multitech.com/register/ .
  • Page 46: Replacement Parts

    Multi-Tech products. You can place an order with SupplyNet via mail, phone, fax or the Internet at the following addresses: Mail: SupplyNet, Inc. 614 Corporate Way Valley Cottage, NY 10989 Phone: 800 826-0279 Fax: 914 267-2420 Email: info@thesupplynet.com Internet: http://www.thesupplynet.com MTA128ST/NT...
  • Page 47: Technical Support

    Technical Support Multi-Tech Systems has an excellent staff of technical support personnel available to help you get the most out of your Multi-Tech product. If you have any questions about the operation of this unit, please call 800 972-2439 (USA and Canada) or 763 785-3500 (international and local). Please have modem information available.
  • Page 48: Appendix A:configuration Profiles

    &Fn, in which n is the number of the profile you wish to load. If you wish, you can then customize the profile and store it, using the &W command, so that it loads automatically when the MTA128ST/NT is turned on or reset. These profiles are stored in permanent memory and are not user- configurable as such.
  • Page 49: Appendix B: Ordering Your Isdn Line

    RJ11 analog connector for a standard telephone connection). Make sure you have a 115 VAC (60 Hz) power outlet near your computer for the MTA128NT’s two-prong outlet-mounted power transformer. Record all of the information provided by your LEC. MTA128ST/NT dering Y dering Y our ISDN L dering Y...
  • Page 50: Bearer Service

    • Data only on each B channel, and • Two directory numbers. Applications for Capability R include: • 115.2K or 128K bps data only (no voice capability, and • Generic 115.2K/128K bps data transfer applications (including remote access and LAN/WAN connectivity and telecommuting). MTA128ST/NT...
  • Page 51 • 2B Service, • alternate voice/data on each B channel, and • One directory number. M5 is not available for services provided with Northern Telecom or AT&T switches. Since two directory numbers are required for 2B operation, use Capability S. MTA128ST/NT...
  • Page 52: Ordering Isdn Without Iocs

    Circuit Switched Voice (CSV) Bearer Channels: Any CSV Calls: 1 (recommended for test purposes) Number of Circuit Switched Data (CSD) Bearer Channels: Any Number of CSD Calls: 2 (if 2B+D ordered), or 1 (if 1B+D ordered) Terminal Type: Type A MTA128ST/NT...
  • Page 53 The ISDN TA supports the following configurations on 5ESS Custom lines: • Point-to-Point with one phone number (recommended configuration with no POTS interface) • Multipoint with one phone number • Multipoint with two phone numbers (recommended configuration with POTS interface) MTA128ST/NT...
  • Page 54 The requirements for the DMS-100 multipoint line are defined in Local Interface Requirements, Local Service Requirements, and below. Fax this information to your local phone company. The line should have two service profiles with the parameters below, to support BONDING and the POTS port, if installed. MTA128ST/NT...
  • Page 55 Appendices Line Type: Basic rate, functional EKTS: No CACH: No Initializing terminal: Yes Bearer services: Circuit-switched voice & data permitted (Packet mode data not permitted) Circuit- switched service: Yes Packet-switched service: No Protocol version: Functional Pvc1 TEI: Dynamic MTA128ST/NT...
  • Page 56: Appendix C: Fcc And Canadian Regulation

    No repairs are to be made by you. Repairs are to be made only by Multi-Tech Systems or its licensees. Unauthorized repairs void registration and warranty.
  • Page 57: Canadian Limitations Notice

    Council Directive 73/23/EEC of 19 February 1973 on the harmonization of the laws of Member States relating to electrical equipment designed for use within certain voltage limits; Council Directive 98/13/EC of 12 March 1998 on the approximation of the laws of the Member States concerning telecommunications terminal and satellite earth station equipment. MTA128ST/NT...
  • Page 58: Appendix D: Configuration Methods

    Options include Auto Answer, Rings to Answer, Dialing Method, and Persistent DTR Dialing. Data Protocols Menu . Select this menu to change the rate adaption protocol used by the MTA128ST/NT. Stored Numbers Menu . Select this menu to store up to ten phone numbers with a maximum of 25 characters each.
  • Page 59: Glossary

    Bandwidth-on-Demand—Ability to request the amount of data MTA128ST/NT speed you need in any situation. Allows you to automatically add and drop b-channels according to your preference; you pay only for the bandwith you need.
  • Page 60 A modem is a DCE for the telephone network (PSTN) that is commonly on site at the user’s premises. Packet Switched Networks have another level of DCE that is most often located at a central MTA128ST/NT office. D-channel—A non-ransparent digital ISDN channel that operates at...
  • Page 61 Two common examples are DTMF line signaling and MF trunk signaling. Internet—A computer network consisting of many millions of MTA128ST/NT university, government, and private users around the world. Internet address—A unique 32-bit address for a specific TCP/IP host on a network.
  • Page 62 64 bps channels for voice, data, and video commu- nications. It also provides one 16 Kbps channel for packet-mode signalling, low-speed data and telecommunications services at the MTA128ST/NT OSI Layer 1 level. Similar in function to a DSU/CSU device. NT2 (Network TerminationType 2)—A device at the customer...
  • Page 63 S reference point—Provides the connection between NT2 equip- ment and the TA or TE-1. Can provide both primary and basic rate MTA128ST/NT services. Also called the S-interface. (Contrast R-reference point.) SAP (service access point)—A point at which the services of an OSI layer are made available to the next higher layer.
  • Page 64 TA connects a non- ISDN device between the R and S interfaces. tone dialing—One of two methods of dialing a telephone, usually MTA128ST/NT associated with Touch-Tone® (push button) phones. Compare with pulse dialing.
  • Page 65: Index

    DSR control DTR control DTR detect time flow control parity persistent DTR dialing rings to answer stop bits stored numbers synchronous mode MTA128ST/NT canceling a call CE mark COM port settings COMM.DRV command mode commands answer Dial hang up...
  • Page 66 PPP connections PPP software applications profiles registering your product remote node operation replacement parts result codes Returned Materials Authorization rings to answer option MTA128ST/NT S-registers 33, 38 safety serial port 10, 32, 36, 37, 39 service profile idenfiier (SPID) setup specifications...

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