Breville the Smart Scoop BCI600 Instruction Booklet page 27

TROUBLESHOOTING PAGE HEADER.....
PROBLEM
Ice cream won't
freeze
Paddle won't move
Lid will not lock
into position
Frozen dessert not
frozen in allocated
time
Can't remove
bowl insert after
churning
How do I make soft
serve ice cream?
I want my ice
cream even harder!
Can I put my mix-
ins into the custard
base?
26
EASy SOLUTION
• START | PAUSE button needs to be pressed.
• Alcohol in ice cream? Added too much or too soon.
• Ensure that there is adequate ventilation around the ice cream
maker. We recommend leaving at least 15cm between the ice
cream machine and adjacent hard surfaces.
• Paddle won't move if the pre cool function is selected for the
first 5 minutes.
• Check to see if center spindle is inserted correctly into plastic
paddle; if the center spindle is not moving then there maybe
an issue with the machine - Call Breville customer service.
• Paddle and bowl are not positioned properly – make sure
the handle of the bowl sits within the grooves and paddle is
inserted properly.
• Dessert mixture was too warm when placed in the ice cream
bowl for time allocated in manual setting.
• Different ingredients and quantities will effect freezing time.
Allow for more time if using ingredients like eggs/alcohol.
• Ingredients may have spilt over the side of the bowl and into
the chamber. Turn the machine off and let stand for 10-20
minutes to defrost the ice cream. Then remove bowl and wipe
the interior chamber of the ice cream machine.
•
The frozen desserts on the hardness indicator bar are only there as
a guide. Try making your soft serve on the sorbet setting. You can
turn the hardness back up if the ice cream is not hard enough.
• Remove ice cream from ice cream bowl, place in another air-
tight container and place in freezer for a further 1-2 hours or
until desired hardness is achieved.
• Put your mix-ins at the end when prompted.
Note: Often ingredients such as fruits may disintegrate
during the churning process if added to early.