Epson TM-T20II-i User Manual
Epson TM-T20II-i User Manual

Epson TM-T20II-i User Manual

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User's Manual
Important Safety Information. . . . . . . . . . . . . . . . . . .page 2
Part Names and Functions. . . . . . . . . . . . . . . . . . . . . .page 4
Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 6
Basic Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 13
Installing/Replacing the Roll Paper . . . . . . . . . . . page 15
Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 16
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 17
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 19
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 20
M00076101EN

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Summary of Contents for Epson TM-T20II-i

  • Page 1: Table Of Contents

    User’s Manual Important Safety Information....page 2 Part Names and Functions..... .page 4 Setup.
  • Page 2: Important Safety Information

    Doing so may cause fire. ❏ If water or other liquid spills into this product, immediately unplug the AC cable, and then contact your dealer or an Epson service center for advice. Continued use may lead to fire or shock. ❏...
  • Page 3: Caution Labels

    English CAUTION: ❏ Do not use this product in locations subject to high humidity or dust levels. Excessive humidity and dust may cause paper jams and other problems, such as fire, or electric shock. ❏ Be sure to set this product on a firm, stable, horizontal surface. The product may break or cause injury if it falls.
  • Page 4: Part Names And Functions

    English Part Names and Functions Roll paper cover Manual cutter Control panel Cutter cover Cover open lever Power switch Roll paper cover Open this cover to install/replace the roll paper. Manual cutter Use this cutter when you cut the roll paper manually. Cutter cover Open this cover to unlock the autocutter blade when the roll paper cover does not open due to a paper jam.
  • Page 5 English Interface All the ports and connectors are located on the back of the printer. Drawer kick-out Serial port connector Ethernet port micro SD card slot DC-in connector USB host ports USB device port...
  • Page 6: Setup

    English Setup Installing the Printer Install the printer horizontally on a flat surface. If you want to install the printer vertically, be sure to attach the included control panel label for vertical installation and rubber feet. (U ) Also, you can hang “Installing the printer vertically”...
  • Page 7 English ❏ Attaching the rubber feet Note: You can install the printer so that the roll paper cover is upright to the mounting surface using the included wall hanging bracket. Follow the steps below. 207 mm {8.15"} 1. Install the wall hanging bracket on the printer, and fix it using 2 included screws.
  • Page 8: Hanging The Printer On A Wall

    English Hanging the printer on a wall Follow the steps below to hang the printer on the wall. CAUTION: ❏ To fix the printer securely, install printer on a wall made of wood, concrete, or metal. The thickness of the wall should be 10 mm {0.4"} or more. ❏...
  • Page 9 English 3. Install the wall hanging bracket on the printer, and fix it using the screws removed in Step 2. 4. Align the holes in the wall hanging bracket with the screws on the wall, and hook it securely.
  • Page 10: Connecting The Ac Adapter

    English Connecting the AC Adapter Follow the steps below to connect the AC adapter. 1. Firmly insert the DC connector of the AC adapter all the way into the DC-in connector on the printer. 2. Firmly insert the connector of the AC cable all the way into the AC inlet on the AC adapter. 3.
  • Page 11: Connecting External Devices

    English Connecting External Devices If you connect external devices, connect each cable to the port/connector on the back of the printer. (U “Interface” on page 5 CAUTION: ❏ When connecting external devices to the USB ports, follow the precautions below. •...
  • Page 12: Attaching The Power Switch Cover

    English Attaching the Power Switch Cover Attaching the enclosed power switch cover prevents inadvertent changing of the power switch and tampering. You can turn the power switch on and off by inserting a sharp-pointed object in the holes in the power switch cover. A waterproof cover for the power switch is also included. To detach these covers, also use a sharp-pointed object.
  • Page 13: Basic Operations

    English Basic Operations Turning Power On/Off Press the power switch to turn on/off the printer. Note: It takes approximately 30 seconds after the printer is turned on until it is ready for printing. Opening the Covers Opening the roll paper cover Pull the cover open lever to open the roll paper cover.
  • Page 14 English Opening the cutter cover Put your fingers in the indents in both sides of the cutter cover, and pull it to open it.
  • Page 15: Installing/Replacing The Roll Paper

    English Installing/Replacing the Roll Paper Follow the steps below to install/replace the roll paper. CAUTION: Be sure to use the specified roll paper. “Specifications” on page 19 1. Open the roll paper cover. (U “Opening the roll paper cover” on page 13 2.
  • Page 16: Cleaning

    Never clean the printer with alcohol, benzine, thinner, or other such solvents. Doing so may damage or break the parts made of plastic and rubber. Cleaning the Thermal Head To maintain print quality, Epson recommends cleaning the thermal head periodically (generally every 3 months) by following the steps below. CAUTION: ❏...
  • Page 17: Troubleshooting

    English Troubleshooting (Power) LED does not light Check whether the AC adapter is correctly connected. (U “Connecting the AC Adapter” on page 10 Error LED is on ❏ Check whether the roll paper cover is correctly closed. ❏ If the Paper LED is on, check whether the roll paper is correctly installed and any roll paper remains.
  • Page 18 English The roll paper cover will not open When the autocutter blade is locked, the roll paper cover will not open. Follow the steps below to return the autocutter blade to the normal position. 1. Turn off the printer. (U “Turning Power On/Off”...
  • Page 19: Specifications

    Rated output M267A: 24 V/2.0 to 10.0 A M267D: 24 V/1.5 to 10.0 A *6: Reference data: In case of using the Epson power supply, Maximum output PS-180 (Model: M159B) 240 VA or less *7: Based on Epson operating conditions.
  • Page 20: Appendix

    For customers in other countries, go to the following web site: http://download.epson-biz.com/?service=pos Open Source Software License This product uses open source software in addition to Epson proprietary software. For information of the open source software used in this product, see the following URL. http://xxx.xxx.xxx.xxx/licenses/ For “xxx.xxx.xxx.xxx”...
  • Page 21 Neither is any liability assumed for damages resulting from the use of the information contained herein. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson...

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