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After-sales service
en
Faults
Noises during spin and
drain cycles.
The indicator lights do not
work while the appliance
is running.
There is detergent resi-
due on the laundry.
If you cannot rectify a fault yourself (after switching the machine off and on again) or a repair is required:
Set the programme selector to the Off position. The appliance is switched off.
■
Unplug the mains plug from the socket.
■
Turn off the tap and call the after-sales service.~ Page 24
■
4
After-sales service
If you cannot rectify the fault yourself
A f t e r - s a l e s s e r v i c e
(Faults – what to do? ~ Page 23),
please contact customer services. ~
Cover page
We will always find an appropriate
solution to avoid unnecessary visits by
engineers.
Please provide the after-sales service
with the product number (E no.) and the
production number (FD) of the
appliance.
Product number
You can find this information (*
depending on the model):
On the inside of the washing machine
door*/in the opened service flap* and
on the rear of the appliance.
Trust the expertise of the
manufacturer.
Contact us. By doing so, you can be
sure that the repairs are carried out by
24
Cause/remedy
Clean the drain pump ~ Page 20
■
Power failure?
■
Have the fuses blown? Switch on/replace the fuses.
■
If the fault occurs repeatedly, call the after-sales service.
■
Some phosphate-free detergents contain water-insoluble residue.
■
Select the Rinse programme or brush the laundry after washing.
■
Production number
trained service personnel using genuine
spare parts.
J
Technical data
Dimensions:
T e c h n i c a l d a t a
850 x 600 x 590 mm
(height x width x depth)
Weight:
68 - 75 kg (depending on model)
Mains connection:
Mains voltage 220 - 240 V/50 Hz
Nominal current 10 A
Nominal power 2000 – 2300 W
Water pressure:
100 - 1000 kPa (1 - 10 bar)
Power consumption when switched
off:
0.20 W
Power consumption when ready for
use (left-on mode):
1.90 W
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