Epson TM-T88 Operator's Manual
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Epson TM-T88 Operator's Manual

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receipt printer
TM-T88/T88P
Operator's Manual
400644802

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Summary of Contents for Epson TM-T88

  • Page 1 TM-T88/T88P Operator’s Manual 400644802...
  • Page 2 Printer Parts and Labels Printer cover Control panel POWER ERROR Cutter cover PAPER FEED Cover open button Labels Slide open this cutter cover Label inside only when paper roll cover cutter section cannot be opened. Label inside Instruction label printer cover for when cover won’t open Caution label above drawer kick-out connector.

  • Page 3: Quick Reference

    Quick Reference This Quick Reference will direct you to key areas of this Operator’s Manual. For a complete listing of topics, see the Contents. Printer Parts and Labels inside front cover Ordering Paper page ix Where to order paper Setting Up the Printer page 1-1 How to set up the printer.
  • Page 4 Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. While every precaution has been taken in the preparation of this book, Seiko Epson Corporation assumes no responsibility for errors or omissions.

  • Page 5: Fcc Compliance Statement

    FCC CLASS A FCC Compliance Statement For American Users This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 6: Declaration Of Conformity

    DECLARATION OF CONFORMITY Product Name: Printer Type Name: 129A These printers conform to the following Directives and Norms Directive 89/336/EEC EN 55022 (1986 and 1994) Class B EN 50082-1 (1992) IEC 801-2 (1991) IEC 801-3 (1984) IEC 801-4 (1991) Directive 90/384/EEC EN45501: (1992)

  • Page 7: Emi And Safety Standards Applied

    EMI and Safety Standards Applied The following standards are applied only to the printers that are so labeled. (EMC is tested using the EPSON PS-170 power supply) Europe: CE marking EN55022 EN50082-1 EN45501 Safety Standard: TÜV (EN 60950) North America:...

  • Page 8: About This Manual

    Chapter 4 contains specifications and character code tables. Chapter 5 contains the commands. Appendix A tells how to change the DIP switch and paper near end settings, and Appendix B lists the EPSON Sales Subsidiaries and their addresses. Warnings, Cautions, and Notes WARNING: Warnings must be followed carefully to avoid serious bodily injury.

  • Page 9: Application Software

    Introduction Features The TM-T88 and TM-T88P are high-quality POS printers that can print on a paper roll. The printers have the following features: Printing High speed printing: approximately 16.5 lines/second (1/6 inch feed). Low-noise thermal printing. High reliability due to a stable mechanism.

  • Page 10: Options And Accessories

    Options and Accessories EPSON power supply unit, PS-170. Affixing tapes (model : DF-10). RS-485 interface board can be equipped as a dealer option. Wall hanging bracket set (WH-10) viii Introduction...

  • Page 11: Ordering Paper And Supplies

    Ordering Paper and Supplies Thermal roll paper can be ordered from the supplier in your area. Specified Thermal Roll Paper: NTP080-80 In Japan: Nakagawa Seisakujo 2-5-21 Nishiki-Cho Warabi-Shi Saitama-Ken 335 Japan Tel: (048) 444-8211 Fax: (048) 443-6652 In U.S.A.: Nakagawa Mfg (USA) Inc. 2305 Lincoln Avenue Hayward, CA 94545 USA Tel: (510) 782-0197...
  • Page 12 Other Qualified Suppliers for Thermal Paper The following suppliers sell thermal paper that may be used if desired. Contact each company for information. Original paper: TF50KS-E Nippon Paper Industry Co., Ltd. 1-12-1, Yuraku-Cho, Chiyoda-Ku Tokyo 100 Japan Tel: 03-3218-8000 Fax: 03-3216-1375 Original paper: PD 160R New Oji Paper Mfg.

  • Page 13: Table Of Contents

    Contents Quick Reference............i Introduction .
  • Page 14 Adjusting the Paper Near End Sensor ........A-8 Appendix B EPSON Sales Subsidiaries...

  • Page 15: Chapter 1 Setting Up The Printer

    Chapter 1 Setting Up the Printer Unpacking Your printer box should include these items. If any items are damaged or missing, please contact your dealer for assistance. Printer Paper roll Hexagonal Switch cover lock screws Instruction label for when paper roll cover cannot be opened See the note on page 1-3 for information about the hexagonal lock screws.

  • Page 16: Connecting The Cables And Grounding The Printer

    Connecting the Cables and Grounding the Printer You can connect up to four cables to the printer. They all connect to the connector panel on the back of the printer, which is shown below: Power supply Interface Drawer kick-out Grounding screw Notes: There is a caution label above the drawer kick-out connector.

  • Page 17: Connecting The Drawer

    Note: Your printer has inch-type hexagonal lock screws installed. If your interface cable requires millimeter-type screws, replace the inch-type screws with the enclosed millimeter-type screws using a hex screwdriver (5 mm). Millimeter screw Inch screw 3. Attach the other end of the cable to the computer. Connecting the Drawer WARNING: Use a drawer that matches the printer specification.
  • Page 18 Plug the drawer cable into the drawer kick-out connector on the back of the printer next to the power supply connector. Anschließen der Lade WARNUNG: Eine für den Drucker geeignete Lade verwenden. Bei Verwendung einer falschen Lade kann diese oder der Drucker beschädigt werden.
  • Page 19 2. Connect the ground wire to the printer using one of the the FG screws on the back of the printer, as shown. Connecting the Power Supply Use the optional EPSON PS-170 or equivalent power supply for your printer. Setting Up the Printer 1-5...
  • Page 20 WARNING: Make sure that you use the EPSON PS-170 power supply or equivalent. Using an incorrect power supply may cause fire or electrical shock. CAUTIONS: When connecting or disconnecting the power supply from the printer, make sure that the power supply is not plugged into an electrical outlet.

  • Page 21: Installing Or Replacing The Paper Roll

    Installing or Replacing the Paper Roll Note: Be sure to use paper rolls that meet the specifications. Do not use paper rolls that have the paper glued to the core because the printer cannot detect the paper end correctly. 1. Make sure that the printer is not receiving data; otherwise, data may be lost.
  • Page 22 4. Insert the paper roll as shown. 5. Be sure to note the correct direction that the paper comes off the roll. 1-8 Setting Up the Printer...
  • Page 23 6. Pull out a small amount of paper, as shown. Then close the cover. 7. Tear off the paper as shown. Setting Up the Printer 1-9...

  • Page 24: Using The Power Switch Cover

    Using the Power Switch Cover WARNING: If an accident occurs when the power switch cover is attached, unplug the power supply cord from the outlet immediately. Continued usage may lead to fire or shock. You can use the enclosed power switch cover to make sure that the power switch is not accidentally pressed.
  • Page 25 2. While holding down the FEED button, turn on the printer using the switch on the front of the printer to begin the self test. The self test prints the printer settings and then prints the following, cuts the paper, and pauses. (The PAPER OUT light blinks.) Self test printing.

  • Page 26: Adjustments And Settings

    Adjustments and Settings The TM-T88/T88P is set up at the factory to be appropriate for almost all users. It does, however, offer some settings for users with special requirements. It has DIP switches that allow you to change communication settings, such as handshaking and parity check, as well as print density.

  • Page 27: Chapter 2 Using The Printer

    Chapter 2 Using the Printer Operating the Control Panels You can control the basic paper feeding operations of the printer with the button on the control panel. The indicator lights help you monitor the printer’s status. Control Panel POWER ERROR PAPER FEED Button...

  • Page 28: Panel Lights

    Panel lights POWER The POWER light is on whenever the printer is on. ERROR This indicates an error. See Chapter 3 for information on what to do when this light comes on. PAPER OUT This light indicates the near end of the paper roll. Install a new paper roll and the printer will continue printing.

  • Page 29: Chapter 3 Troubleshooting

    Chapter 3 Troubleshooting Troubleshooting This chapter gives solutions to some printer problems you may have. General problems The lights on the control panel do not come on. Make sure that the power supply cables are correctly plugged into the printer, the power unit, and to the power outlet. Make sure that power is supplied to the power outlet.
  • Page 30 If there is no paper jam and the printer has been printing for quite a while, the print head may be overheated. If the print head is overheated, the printer will resume printing when the head has cooled (usually within two or three minutes). If there is no paper jam and the print head is not overheated, turn off the printer and turn it back on after about 10 seconds.

  • Page 31: Cleaning The Print Head

    Cleaning the print head CAUTIONS: After printing, the print head can be very hot. Be careful not to touch it. Also let it cool before you clean it. Do not damage the print head by touching it with your fingers or any hard object. 1.
  • Page 32 To clear a paper jam, follow the steps below: 1. Turn the printer off and press the cover open button to open the cover. 2. Remove the jammed paper and put the roll back in the printer and close the cover. 3.

  • Page 33: Auto Cutter Problems

    4. Then turn the knob until you see in the opening, as shown in the illustration below. This returns the cutter blade to the normal position. Also notice that there is a label near the cutter to assist you. ADJUSTMENT: TURN KNOB UNTIL YOU SEE TRIANGLE IN OPENING...
  • Page 34 If the auto cutter does not return to its normal position by itself, follow the steps below to correct the problem: 1. Pull the cutter cover toward you so that you can rotate the cutter motor knob. 2. Following the instructions on the label, rotate the knob until the appears in the hole.

  • Page 35: Hexadecimal Dump

    Hexadecimal Dump This feature allows experienced users to see exactly what data is coming to the printer. This can be useful in finding software problems. When you turn on the hex dump function, the printer prints all commands and other data in hexadecimal format along with a guide section to help you find specific commands.

  • Page 36: Chapter 4 Reference Information

    Chapter 4 Reference Information Printing Specifications Printing method: Thermal line printing 180 dpi × 180 dpi [the number of dots per Dot density: 25.4 mm (1”)] Printing direction: Unidirectional with friction feed 72 mm (2.83”), 512 dot positions Printing width: Characters per line 42 (Font A) 56 (Font B)
  • Page 37 Notes: Printing speed may be slower, depending on the data transmission speed and the combination of control commands. The printer switches the mode of the printing speed automatically. There may be variations in printing after switching the mode of the printing speed.

  • Page 38: Paper Specifications

    Double-width/ Standard Double-height Double-width Double-height W x H W x H W x H W x H (mm) (mm) (mm) (mm) Font A 1.41 x 3.39 1.41 x 6.77 2.82 x 3.39 2.82 x 6.77 12 x 24 (.06” x .13”) (.06”...

  • Page 39: Electrical Characteristics

    Electrical Characteristics Supply voltage: +24 VDC ± 7% (optional power supply: EPSON PS-170) Current Operating: Mean: approximately 1.5A (character font A α-N, capital consumption: (at letters, 36-character rolling pattern, 24V, except for 42 columns printing) drawer kick-out Peak: Approximately 5.0 A...

  • Page 40: Reliability

    Reliability Life: Mechanism: 15,000,000 lines Thermal head: 100 million pulses, 100 km Auto cutter: 1,000,000 cuts (End of Life is defined as the point at which the printer reaches the beginning of the Wearout Period.) MTBF: 180,000 hours (Failure is defined as Random Failure occurring at the time of the Random Failure Period.) 37,000,000 lines...

  • Page 41: Character Code Tables

    Character Code Tables The following pages show the character code tables. To find the character corresponding to a hexadecimal number, count across the top of the table for the left digit and count down the left column of the table for the right digit. For example, 4A = J. Page 0 (PC437: U.S.A., Standard Europe) (International character set: U.S.A.) Note:...
  • Page 42 Page 1 (Katakana) Reference Information 4-7...
  • Page 43 Page 2 (PC850: Multilingual) 4-8 Reference Information...
  • Page 44 Page 3 (PC860: Portuguese) Reference Information 4-9...
  • Page 45 Page 255 (Space Page) 4-12 Reference Information...

  • Page 46: International Character Set

    International character set ASCII code Country U.S.A. ¦ France à ° ç § é ù è ¨ Germany § Ä Ö Ü ä ö ü ß U.K. £ ¦ Denmark I Æ Ø Å æ ø å Sweden ¤ É Ä...

  • Page 47: Chapter 5 Commands

    Chapter 5 Commands Command Notation [Name] The name of the command. [Format] The code sequence. ASCII indicates the ASCII equivalents. Hex indicates the hexadecimal equivalents. Decimal indicates the decimal equivalents. [ ]k indicates the contents of the [ ] should be repeated k times. [Range] Gives the allowable ranges for the arguments.
  • Page 48 [Name] Print and return to standard mode (in page mode) [Format] ASCII Decimal [Description] In page mode, prints the data in the print buffer collectively and returns to standard mode. [Name] Print and carriage return [Format] ASCII Decimal [Description] When automatic line feed Paper Automatic line feed disabled enabled...
  • Page 49 [Description] Transmits the selected printer status specified by n in real time, according to the following parameters: n = 1: Transmit printer status n = 2: Transmit off-line status n = 3: Transmit error status n = 4: Transmit paper roll sensor status DLE ENQ n [Name] Real-time request to printer...
  • Page 50 ESC ! n [Name] Select print mode(s) [Format] ASCII Decimal 0 ≤ n ≤ 255 [Range] [Description] Selects print mode(s) using n as follows: Off/On Decimal Function Character font A (12 x 24). Character font B (9 x 24). 1, 2 Undefined.
  • Page 51 ESC % n [Name] Select/cancel user-defined character set [Format] ASCII Decimal 0 ≤ n ≤ 255 [Range] [Description] Selects or cancels the user-defined character set. • When the LSB is 0, the user-defined character set is canceled and the internal character set is selected. •...
  • Page 52 d1 ... dk [Name] Select bit-image mode [Format] ASCII d1 ... k d1 ... k Decimal d1 ... k [Range] m = 0, 1, 32, 33 0 ≤ n ≤ 255 0 ≤ n ≤ 3 0 ≤ d ≤ 255 [Description] Selects a bit-image mode using m for the number of dots specified by and n...
  • Page 53 ESC 2 [Name] Select default line spacing [Format] ASCII Decimal [Description] Sets the line spacing to 1/6 inch. ESC 3 n [Name] Set line spacing [Format] ASCII Decimal 0 ≤ n ≤ 255 [Range] [Description] Sets the line spacing to [n × vertical or horizontal motion unit]. ESC = n [Name] Set peripheral device...
  • Page 54 ESC D n1 ... nk NUL [Name] Set horizontal tab positions [Format] ASCII n1 ... nk n1 ... nk Decimal n1 ... nk 1 ≤ n ≤ 255 [Range] 0≤ k ≤ 32 [Description] Sets horizontal tab positions. • n specifies the column number for setting a horizontal tab position from the beginning of the line.
  • Page 55 ESC L [Name] Select page mode [Format] ASCII Decimal [Description] Switches from standard mode to page mode. ESC R n [Name] Select an international character set [Format] ASCII Decimal 0 ≤ n ≤ 10 [Range] [Description] Selects an international character set n from the following table: Character set U.S.A.
  • Page 56 n specifies the print direction and starting position as follows: Print Direction Starting Position 0, 48 Left to right Upper left 1, 49 Bottom to top Lower left 2, 50 Right to left Lower right 3, 51 Top to bottom Upper right ESC V n [Name]...
  • Page 57 ESC \ nL nH [Name] Set relative print position [Format] ASCII Decimal 0 ≤ n ≤ 255 [Range] 0 ≤ n ≤ 255 [Description] Sets the print starting position based on the current position. • This command sets the distance from the current position to [(n ×...
  • Page 58 Off/On Decimal Function Paper roll end sensor disabled. Paper roll end sensor enabled. Paper roll end sensor disabled. Paper roll end sensor enabled. Undefined. ESC c 4 n [Name] Select paper sensor(s) to stop printing [Format] ASCII Decimal 0 ≤ n ≤ 255 [Range] [Description] Selects the paper sensor(s) used to stop printing when a paper-end is detected, using n as follows:...
  • Page 59 ESC p m t1 t2 [Name] Generate pulse [Format] ASCII mt1 t2 mt1 t2 Decimal mt1 t2 [Range] m = 0, 1, 48, 49 0 ≤ t1 ≤ 255, 0≤ t2 ≤ 255 [Description] Outputs the pulse specified by t1 and t2 to connector pin m as follows: Connector pin 0, 48 Drawer kick-out connector pin 2.
  • Page 60 ESC { n [Name] Turns upside-down printing mode on/off [Format] ASCII Decimal 0 ≤ n ≤ 255 [Range] [Description] Turns upside-down printing mode on or off. • When the LSB is 0, upside-down printing mode is turned off. • When the LSB is 1, upside-down printing mode is turned on. GS ! n [Name] Select character size...
  • Page 61 Table 1 Table 2 Character Width Selection Character Height Selection Decimal Width Decimal Height GS $ n [Name] Set absolute vertical print position in page mode [Format] ASCII Decimal 0 ≤ n ≤ 255, 0 ≤ n ≤ 255 [Range] [Description] •...
  • Page 62 GS / m [Name] Print downloaded bit-image [Format] ASCII Decimal 0 ≤ m ≤ 3, 48 ≤ m ≤ 51 [Range] [Description] Prints a downloaded bit-image using the mode specified by m. m selects a mode from the table below: Mode Vertical Dot Density (DPI) Horizontal Dot Density (DPI)
  • Page 63 [Range] [Description] Transmits the printer ID specified by n as follows: Printer ID Specification ID (hexidecimal) 1, 49 Printer model ID TM-T88/T88P 2, 50 Type ID See table below. 3, 51 ROM version ID Depends on ROM version. n=2, Type ID...
  • Page 64 [Description] Sets the left margin using n and n in standard mode. × 256) × horizontal motion • The left margin is set to [(n unit)] from the beginning of the line. GS P x y [Name] Set horizontal and vertical motion units [Format] ASCII Decimal...
  • Page 65 GS \ n [Name] Set relative vertical print position in page mode [Format] ASCII Decimal 0 ≤ n ≤ 255 [Range] 0 ≤ n ≤ 255 [Description] Sets the relative vertical print starting position from the current position in page mode. This command sets the distance from the current position to •...
  • Page 66 [Description] Enables or disables ASB and specifies the status items to include, using n as follows: Off/On Decimal Status for ASB Drawer kick-out connector pin 3 status disabled. Drawer kick-out connector pin 3 status enabled. On-line/off-line status disabled. On-line/off-line status enabled. Error status disabled.
  • Page 67 GS h n [Name] Set bar code height [Format] ASCII Decimal 1 ≤ n ≤ 255 [Range] [Description] Sets the height of the bar code. n specifies the number of dots in the vertical direction. GS k m d1...dk NUL GS k m n d1...dn [Name] Print bar code...
  • Page 68 Bar Code System Number of Characters Remarks 11 ≤ n ≤ 12 48 ≤ d ≤ 57 UPC-A 11 ≤ n ≤ 12 48 ≤ d ≤ 57 UPC-E 12 ≤ n ≤ 13 48 ≤ d ≤ 57 JAN13 (EAN 13) 7 ≤...
  • Page 69 GS w n [Name] Set bar code width [Format] ASCII Decimal 2 ≤ n ≤ 6 [Range] [Description] Set the horizontal size of the bar code. n specifies the bar code width as follows:: Binary-level Bar Code Module Width (mm) for Multi-level Bar Code Thin element width (mm) Thick element width (mm)

  • Page 70: Dip Switch And Paper Near End Settings

    Appendix A Dip Switch and Paper Near End Settings Although the factory settings are best for almost all uses, if you have special requirements, you can change the DIP switch or paper near end settings. Setting the DIP Switches DIP switch functions Your printer has two sets of DIP switches.
  • Page 71 Transmission Speed Transmission Speed (BPS)-bits per second 2400 4800 9600 19200 Set 2 Function Handshaking (BUSY Off line or Receive buffer full condition) receive buffer full Reserved: do not Fixed to OFF change settings Selects print density Refer to table below Reserved: do not Fixed to OFF change settings...
  • Page 72 Print Density Selection Print Density SW 2-3 SW 2-4 1 (Light) 4 (Dark) Notes: • With the optional RS-485 interface, DIP switches 2-7 and 2-8 are disabled. • Changes in DIP switch settings (excluding switches 2-7 and 2-8 interface reset signals) are recognized only when the printer power is turned on or when the printer is reset by using the interface.

  • Page 73: Parallel Interface Specification

    Parallel interface specification Set 1 Function Auto line feed Always enabled Always disabled Receive buffer capacity 45 bytes 4K bytes 1-3~ Undefined – – Set 2 Function • Off-line • Receive buffer full Handshaking • Receive buffer full • Reading data (BUSY condition) •...
  • Page 74 Notes: • Changes in DIP switch settings (excluding switch 2-8 interface reset signal) are recognized only when the printer power is turned on or when the printer is reset by using the interface. If the DIP switch setting is changed after the printer power is turned on, the change does not take effect until the printer is turned on again or is reset.

  • Page 75: Changing The Dip Switch Settings

    Changing the DIP switch settings If you need to change settings, follow the steps below to make your changes: CAUTION: Turn off the printer while removing the DIP switch cover to prevent an electric short, which can damage the printer. 1.
  • Page 76 ACHTUNG: Schalten Sie den Drucker aus, während Sie die die DIP- Schalterabdeckung abnehmen, um elektrische Kurzschlüsse zu verhindern, die den Drucker beschädigen können. 1. Stellen Sie sicher, daß der Drucker ausgeschaltet ist. 2. Entfernen Sie die Schraube von der DIP-Schalterabdeckung. Dann nehmen Sie die DIP-Schalterabdeckung ab, wie in der Abbildung unten gezeigt.

  • Page 77: Adjusting The Paper Near End Detector

    Adjusting the Paper Near End Detector The paper near end detector detects when paper is almost gone by measuring the diameter of the paper roll. The detector has two settings. Because of variations in paper roll cores, it is not possible for the detector to measure exactly the length of paper left on the roll when the detector is triggered.

  • Page 78: Epson Sales Subsidiaries

    Appendix B Sales Subsidiaries EPSON EPSON AMERICA INC./OEM DIV. 20770 Madrona Ave. Torrance, CA 90559-2842 U.S.A. Tel : 1-310-787-6300 Fax : 1-310-782-5350 EPSON EUROPE B.V. Prof. J.H. Bavincklaan 5 1183 AT Amstelveen The Netherlands Tel : 31-(0)20-5475-251 Fax : 31-(0)20-6454-315 EPSON Deutschland GmbH Zülpicher Strasse 6, 40549...
  • Page 79 EPSON HONG KONG LIMITED 25/F., Harbor Centre, 25, Harbor Road, Wanchai, Hong Kong Tel : 852-2-585-4663 Fax : 852-2-827-4346 EPSON TAIWAN TECHNOLOGY 10f, No. 287, Nanking E. Road, Sec. 3 & TRADING LTD. Taipei, Taiwan R.O.C. Tel : 886-(0)2-717-7360 Fax : 886-(0)2-718-9366 SEIKO EPSON CORP.

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