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Motorola MA550 Series Start Here Manual

Motorola user guide cordless phone ma550
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MA550 Series
Cordless Phone
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Summary of Contents for Motorola MA550 Series

  • Page 1 MA550 Series Cordless Phone Start Here >...
  • Page 3 Welcome Your Motorola MA550 at a glance: Adjust volume Format phone number to include or omit area code or 1+ area code Cancel a command; hang up Mute or unmute; delete phone numbers Use if you hear interference or static...
  • Page 4 Product registration is an important step toward enjoying your new Motorola product. Registering helps us facilitate warranty service, and permits us to contact you should your Motorola product require an update or other service. Registration is not required for warranty coverage.
  • Page 5 Please retain your original dated sales receipt for your records. For warranty service of your Motorola Product, you will need to provide a copy of your dated sales receipt to confirm warranty status. Copyright © 2004 Motorola, Inc. All rights reserved. No part of this publication may be...
  • Page 6 Motorola may make improvements or changes in the product(s) described in this manual at any time. MOTOROLA, the Stylized M Logo, and PhoneWrap are registered in the U.S. Patent and Trademark Office. All other product or service names are the property of their respective...

  • Page 7: Table Of Contents

    Battery Safety Instructions ... 2 Charging the Battery ... 3 Setting Up the Phone... 6 Installation... 11 Installing the MA550 Cordless Phone on a Desk... 12 Installing the MA550 Cordless Phone on a Wall ... 13 Installing or Removing the Belt Clip .. 17 How to Use ...19...

  • Page 9: Important Safety Instructions

    Important Safety Instructions Follow these safety precautions when using your cordless phone to reduce the risk of fire, electric shock and injury to persons or property: Reduce risk of fire and shock by Keep all slits and openings of the phone unblocked. Do not set the phone on a heating register or over a radiator.
  • Page 10 Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. Do not disassemble this product. If service or repair work is required, contact the Motorola address found in the back of this user’s guide. Do not overload wall outlets and extension cords.

  • Page 11: Installation Guidelines

    Unplug this cordless phone immediately from an outlet if: • The power cord or plug is damaged or frayed. • Liquid has been spilled into the product. • The product has been exposed to rain or water. Do not retrieve the handset or base until after you have unplugged the power and phone from the wall.
  • Page 12 Do not install this product near a bath tub, sink or shower. Operate this phone using only the power source that is indicated on the marking label. If you are unsure of the power supply to your home, consult with your dealer or local power company.
  • Page 13 Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out. To avoid interference to nearby appliances, do not place the base of the cordless phone on or near a TV, microwave oven, or VCR.
  • Page 15 FCC and Interference Information This equipment complies with Parts 15 and 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA). A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with applicable FCC Part 68 rules and requirements adopted by the ACTA.
  • Page 16 Notification of Local Telephone Company On the bottom of this equipment is a label that contains, among other information, a product identifier in the form US:AAAEQ##TXXXX. You must, upon request, provide this information to your telephone company. The digits represented by ## in the product identifier indicate the Ringer Equivalency Number (REN) for this equipment.

  • Page 17: Information

    Note: This equipment may not be used on coin service provided by the telephone company. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this cordless phone does not disable your alarm equipment.
  • Page 18 The FCC requires that you connect your cordless telephone to the nationwide telephone network through a modular telephone jack (USOC RJ11C/RJ11W or RJ14C/RJ14W).
  • Page 19 Rights of the Telephone Company Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practical and the circumstances warrant such action, the telephone company may temporarily disconnect service immediately.
  • Page 20 Inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations. The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment.
  • Page 21 Interference Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation.
  • Page 22 This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment on and off, the user is encouraged to try to correct...
  • Page 23 • Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected. If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, "How to Identify and Resolve Radio/TV Interference Problems."...
  • Page 24 The FCC requires this product to be serviced only by Motorola or its authorized service agents. CAUTION / WARNING: Changes or modifications not expressly approved by Motorola could void not only the user's authority to operate the equipment, but also the limited warranty.

  • Page 25: Getting Started

    Getting Started Before you can use your cordless phone to make or answer calls, you must charge the battery and complete the initial setup. This section provides the step-by-step instructions you will need.

  • Page 26: Battery Safety Instructions

    Battery Safety Instructions • Do not burn, disassemble, mutilate, or puncture the battery. The battery contains toxic materials that could be released, resulting in injury. • Caution: There is a risk of explosion if you replace the battery with an incorrect battery type. Use only the battery that came with your phone or an authorized replacement recommended by the manufacturer.

  • Page 27: Charging The Battery

    Charging the Battery Remove the battery door. Insert the battery into the battery compartment. Plug the battery connector into the receptacle in the battery compartment and replace the battery door.
  • Page 28 Plug the power cord into the back of the phone and into an outlet. charge/page Rest the handset in the base so the LED lights.
  • Page 29 Charge the battery for at least 12 hours. Attention: Do not plug the phone into the phone jack until the battery is fully charged.

  • Page 30: Setting Up The Phone

    Setting Up the Phone After your battery is fully charged, you can set up preferences such as the language, flash setting, and ring tone. flash . Press Set the language: \ English ] French ^ Spanish flash . Press If you live in an area with 7-digit dialing: enter your 3-digit area code and press flash .
  • Page 31 If you live in an area with 10-digit dialing: flash to go to the next prompt (do not enter your press area code). Set the ringer tone: \ Ring tone 1 ] Ring tone 2 ^ Musical Tip: Each ringer tone plays as you press the number key.
  • Page 32 Press: \ for tone operation or ] for pulse operation flash . Press Tip: If you select pulse, you can still use touch tone menu systems. To activate touch tone temporarily for one call, press the * key during the call.
  • Page 33 CAUTION The long-term characteristics or the possible physiological effects of Radio Frequency (RF) electromagnetic fields have not been evaluated by UL. If you are concerned with the risk of RF exposure, you may want to limit the duration of calls and position the antenna as far away from your body as is practical.

  • Page 35: Installation

    Installation Once your MA550 is fully charged and ready for use, you can install it on a desktop or mounted to a wall. This section provides the step-by-step instructions you will need to install the phone and to attach the optional belt clip.

  • Page 36: Installing The Ma550 Cordless Phone On A Desk

    Installing the MA550 Cordless Phone on a Desk Once the battery is fully charged, plug the phone cord into the back of the phone and then into the phone jack on the wall.

  • Page 37: Installing The Ma550 Cordless Phone On A Wall

    Installing the MA550 Cordless Phone on a Wall The wall mount works best with a wall mount bracket, which is available at most electronic stores. Insert the 6 tabs on the wall mount into the 6 slots on the bottom of the base, ensuring it snaps snuggly into place.
  • Page 38 Plug the power cord into the back of the base and into an electrical outlet. Plug one end of the telephone line cord into the jack on the back of the base.
  • Page 39 Route the cord through the slot in the wall mount and then plug the other end into the phone jack on the wall. Tuck any extra cord into the back of the wall mount.
  • Page 40 Line up the tabs on the wall mount bracket with the holes on the back of the wall mount. Snap the wall mount firmly into place.

  • Page 41: Installing Or Removing The Belt Clip

    Installing or Removing the Belt Clip To attatch the belt clip to the handset, insert the tabs of the clip into the slots on the back of the handset. To remove the belt clip, gently release the tabs of the clip.

  • Page 43: How To Use

    How to Use Adjust volume Format phone number to include or omit area code or 1+ area code Cancel a command; hang up Mute or unmute; delete phone numbers Use if you hear interference or static Redial last number called (up to 32 digits) Turn ringer on (up) or off (down)

  • Page 44: How To Locate A Lost Handset

    How to Locate a Lost Handset page to find a lost handset. Press Follow the sound to locate the lost handset. Tip: No need to hurry. The handset will not stop beeping for about two minutes. page or Talk to stop the beeping. Press Page...

  • Page 45: Using Voice Mail

    Using Voice Mail If you subscribe to your phone company’s voice mail service, the in use/voice mail LED on the base will blink and the LCD on the handset will display “message waiting” when someone leaves you a voice mail message. After you retreive your messages, the in use/voice mail LED will stop blinking and the handset LCD will display “msg waiting off”...

  • Page 46: Storing A Number Into Memory

    Storing a Number into Memory You can store 10 phone numbers into memory with up to 20 digits each. Turn the phone off. mem . Press Press any number key ( memory location. mem . Press Ñ through É ) to select the...
  • Page 47 Enter the name you want to store. The following table shows shows how many times to press each button on the handset to enter letters and special characters. Button space Number of Presses ‘...
  • Page 48 mem . Press Enter the phone number you want to store, or press redial to store the last number you dialed. mem . Press Tip: To insert a pause in the dial sequence (for example, if you have to dial “9” then wait for a dial tone), press the # key twice (a “P”...

  • Page 49: Storing A Caller Id Number Nto Memory

    Storing a Caller ID Number into Memory ò and ú , scroll to the record you want to store. Using mem . Press Press any number key ( memory location. mem . Press Ñ through É ) to select the...

  • Page 50: Dialing A Number From Memory

    Dialing a Number from Memory â . Press mem . Press Press the number key ( memory location of the phone number you want to call. Tip: You can use memory numbers to simplify calling card calls and other calls that require multiple strings of numbers.

  • Page 51: Storing And Calling Emergency Numbers

    Storing and Calling Emergency Numbers When storing an emergency number (such as 911) into memory or making a test call to an emergency number stored in memory, remain on the line and briefly explain to the dispatcher the reason for the call. This should be performed in off-peak hours, such as early morning or late evening.

  • Page 52: Reviewing And Deleting Numbers From Memory

    Reviewing and Deleting Numbers from Memory mem . Press ò and ú , scroll to the record you want to delete. Using mute . Press Delete Entry? is displayed, press mute to When delete the entry or C to cancel.

  • Page 53: Reviewing Caller Id Records

    Reviewing Caller ID Records When you receive a call, the caller ID screen is displayed. ò or ú . To scroll through caller ID logs, press “NEW” indicates you received a new call that has not been reviewed.

  • Page 54: Dialing A Number From Caller Id

    Dialing a Number from Caller ID Turn the phone off. ò and ú , scroll to the record you want to dial. Using To change from 7-digit dialing to 10-digit dialing or long distance format, press the format is displayed (7, 10, or 11). â...

  • Page 55: Deleting Caller Id Records

    Deleting Caller ID Records ò and ú , scroll to the record you want to delete. Using mute . Press Tip: To delete all Caller ID records, press mute for several seconds . Delete Call ID? is displayed, press mute When to delete the entry or C to cancel.

  • Page 57: Troubleshooting

    Troubleshooting What to do if... The phone • Check the power and phone connections. Is doesn’t work at all (no lights, no dial tone) • Check the battery. Is it charged? Does it fit No dial tone • Check the items listed above. •...
  • Page 58 You can’t • Check the battery. Is it charged? Does it fit receive calls • Verify that the handset ringer is turned on. • Move closer to the base. • Unplug other phones. You may have too many The signal is •...
  • Page 59 You hear other • Press calls on • Hang up. Place the handset into the base. Wait your line 30 seconds then try again. • Disconnect the base from power and phone. The battery • Check the base. Is it properly connected? Are won’t charge its contacts clean and dry? •...

  • Page 61: Motorola Limited Warranty

    ("Software") to be free from defects in materials and workmanship under normal consumer usage for the period(s) outlined below. This limited warranty is a consumer's exclusive remedy, and applies as follows to new Motorola Products, Accessories and Software purchased by consumers in the United...
  • Page 62 Products and Accessories as defined above, unless otherwise provided for below. Length of coverage: one (1) year from the date of purchase by the first consumer purchaser of the product unless otherwise provided for below. • Decorative Accessories and Cases. Decorative covers, bezels, PhoneWrap®covers and cases.
  • Page 63 (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola, are excluded from coverage.
  • Page 64 Unauthorized Service or Modification. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than Motorola, or its authorized service centers, are excluded from coverage. Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered, or obliterated;...
  • Page 65 This warranty extends to the first end-user purchaser, only. What will Motorola Do? Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty.
  • Page 66 Products, Accessories or Software, at your expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem;...
  • Page 67 THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OF IMPLIED. IN NO EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR...
  • Page 68 Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted Motorola software such as the exclusive rights to reproduce and distribute copies of the Motorola software.
  • Page 70 Visit our website at: www.motorola.com 514781-001 05/04 MGBI...

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