Page 1 Welcome Welcome to the world of Motorola digital wireless communications! We are pleased that you have chosen the Motorola C331 wireless phone. Earpiece Left Soft Key Perform functions identiﬁed by left display prompt. Menu Key Power/End Key Press & hold to power phone on &...
Page 2 (Canada) MOTOROLA, the Stylized M Logo and all other trademarks indicated as such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off. TrueSync, Sidekick, Starﬁsh, and the Stylized Starﬁsh Logo are registered trademarks of Starﬁsh Software, Inc., a wholly owned independent subsidiary of Motorola, Inc.
Page 3: Menu Map
Menu Map Main Menu • Recent Calls • Received Calls • Dialed Calls • Notepad • Call Times • Phonebook • Voice Dial • Datebook • Radio • Messages • Create Msg • Voicemail • Text Msgs • Quick Notes •...
Page 4: Settings Menu
Settings Menu • Phone Status • My Tel. Number • Active Line • Battery Meter • Other Information • Connection • Incoming Call • In-Call Setup • In-Call Timer • Answer Options • Security • Phone Lock • Lock Keypad •...
Page 5: Table Of Contents
Contents Menu Map ........3 About This Guide .
Page 6 Calling With One-Touch Dial ....35 Calling a Number In a Text Message ... . . 35 Additional Calling Features .
Page 7 Setting the Primary Number for a Phonebook Entry . 76 Checking Phonebook Capacity ....76 Sorting the Phonebook List ....77 Datebook .
Page 8 Ring Styles ........98 Selecting a Ring Style ......98 Customizing a Ring Style .
Page 9 Security ........132 Assigning a New Code or Password ... . 132 If You Forget a Code or Password .
Page 10: About This Guide
About This Guide This user guide introduces you to the many features in your Motorola wireless phone. Navigating to a Menu Feature Use the menu system to access your phone’s features. This guide shows you how to select a menu feature as...
Page 11: Safety And General Information
Safety and General Information IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. READ THIS INFORMATION BEFORE USING YOUR PHONE. The information provided in this document supersedes the general safety information contained in user guides published prior to July 2000. For information regarding radio use in a hazardous atmosphere please refer to the Factory Mutual (FM) Approval Manual Supplement or Instruction Card, which is included with radio models that offer this capability.
Page 12 ____ watts to ____ watts in analog mode and ____ watts to ____ watts in digital mode. Exposure To Radio Frequency Energy Your Motorola phone is designed to comply with the following national and international standards and guidelines regarding exposure of human beings to radio frequency electromagnetic energy: •...
Page 13: Antenna Care
To maintain compliance with FCC/Health Canada RF exposure guidelines, if you wear a phone on your body when transmitting, always place the phone in a Motorola-supplied or approved clip, holder, holster, case, or body harness for this product. Use of non-Motorola-approved accessories may exceed FCC/Health Canada RF exposure guidelines.
Page 14 (2.5 centimeters) from your body. Approved Accessories For a list of approved Motorola accessories, visit our website at www.mot.com. Electromagnetic Interference/Compatibility Note: Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed, or otherwise conﬁgured for electromagnetic...
Page 15: Hearing Aids
maintained between a handheld wireless phone and a pacemaker. These recommendations are consistent with the independent research by, and recommendations of, the United States Food and Drug Administration. Persons with pacemakers should: • ALWAYS keep the phone more than six inches (15 centimeters) from your pacemaker when the phone is turned ON.
Page 16: Operational Warnings
When using your phone while driving, please: • give full attention to driving and to the road. • use hands-free operation, if available. • pull off the road and park before making or answering a call if driving conditions so require. Operational Warnings For Vehicles With an Air Bag Do not place a portable phone in the area over an air bag or in...
Page 17 Blasting Caps and Areas To avoid possible interference with blasting operations, turn OFF your phone when you are near electrical blasting caps, in a blasting area, or in areas posted: “Turn off two-way radio.” Obey all signs and instructions. Operational Cautions Antennas Do not use any portable phone that has a damaged antenna.
Page 18: Getting Started
Your wireless phone typically is shipped with a battery and a charger. Other accessory options can customize your phone for maximum performance and portability. To purchase Motorola Original™ accessories, contact the Motorola Customer Call Center at 1-800-331-6456 in the United States or 1-800-461-4575 in Canada. Back Cover Battery...
Page 19: Assembling Your Phone
Assembling Your Phone To assemble your phone: Do This 1 If necessary, ﬁt the keypad into the front cover. Note: Skip this step if assembling your phone for the ﬁrst time. 2 Install the phone endoskeleton into the front cover. Note: Skip this step if assembling your phone for the ﬁrst time.
Page 20 Do This 4 Insert the side grips into each side of the front cover. The colored sides of the grips should face out. If the side grips do not ﬁt easily into place, rotate them and insert the opposite sides. 5 Attach the bottom end of the back cover, then push the top end...
Page 21: Taking Your Phone Apart
Taking Your Phone Apart To disassemble your phone: Do This 1 Remove the back cover from the phone. Press the tab at the top of the phone, then lift the cover up and off the phone. 2 Remove the battery. 3 Remove the phone endoskeleton from the front cover.
Page 22: Charging The Battery
Do This 4 Remove the side grips. 5 Remove the keypad from the front cover. Charging the Battery New batteries are shipped partially charged. Before you can use your phone, you need to charge the battery. Some batteries perform best after several full charge/discharge cycles.
Page 23: Replacing The Battery
To avoid this possibility, do not make calls while charging the battery. Replacing the Battery Your phone is designed to be used only with Motorola Original batteries and accessories. We recommend that you store batteries in their protective cases when not in use. Do This...
Page 24: Turning Your Phone On
Do This 3 Install the replacement battery. Fit the end with the gold contacts into the bottom end of the battery compartment. (The contacts should face away from you.) Then push the battery down until it snaps into place. 4 Attach the bottom end of the back cover, then push the top end downward until it...
Page 25: Making A Call
Do This 2 If necessary, enter your four-digit unlock code and press Making a Call Press 1 keypad keys Ending a Call Press unlock your phone The unlock code is originally set to 1234. Your service provider may change this number before you receive your phone.
Page 26: Answering A Call
Answering a Call When you receive a call, your phone rings and/or vibrates and displays an incoming call message. Press ANSWER Tip: If your phone is locked, you must unlock it to answer the call. Seeing Your Phone Number Press answer the call see your phone number...
Page 27: About Your Phone
About Your Phone See page 1 for a basic phone diagram. Using the Display In Use Indicator Digital/ Analog Signal Indicator Signal Strength PH.BOOK Indicator Ring Style Indicator The idle display is the standard display that you see when you are not on a call or using the menu. Labels at the bottom corners of the display show the current soft key functions.
Page 28 Signal Strength Indicator Vertical bars show the strength of the network connection. You cannot make or receive calls when the Digital ( Indicator Shows whether you are receiving a digital or analog signal. In Use Indicator Shows that a call is in progress. Roam Indicator Shows that your phone is seeking or using another network system outside your home network.
Page 29: Zooming In And Out
Ring Style Indicator Shows the ring style setting. = loud ring = vibrate = silent Zooming In and Out Press and release and out on the display. Zoom in to increase text size, zoom out to display more information. You can also zoom in and out from the menu. See page 59.
Page 30: Battery Use
Caution: To prevent injuries or burns, do not allow metal objects to contact or short-circuit the battery terminals. To maximize your battery’s performance: • Always use Motorola Original™ batteries and battery chargers. The phone warranty does not cover damage caused from using non-Motorola batteries and/or battery chargers.
Page 31: Extending Battery Life
• Over extended periods of time, batteries gradually wear down and require longer charging times. This is normal. If you charge your battery regularly and notice a decrease in talk time or an increase in charging time, then it is probably time to purchase a new battery.
Page 32: Making And Answering Calls
Making and Answering Calls For basic instructions on how to make a call, end a call, and answer a call, see pages 25–26. Redialing a Number If you hear an ordinary busy signal: Press Using Caller ID Calling line identiﬁcation (caller ID) displays the phone number for incoming calls.
Page 33: Returning Unanswered Calls
If a high-security connection is not available, your phone uses a standard connection and displays This message does not appear when caller ID or other information is displayed. Returning Unanswered Calls Your phone keeps a record of your unanswered calls, and displays: •...
Page 34: Turning Off A Call Alert
Press 1 keypad keys Turning Off a Call Alert You can turn off your phone’s incoming call alert before answering the call. Press either volume key Canceling an Incoming Call While the phone is ringing or vibrating: Press IGNORE Depending on your phone settings and/or service subscription, the call may be forwarded to another number, or the caller may hear a busy signal.
Page 35: Calling With Speed Dial
Calling With Speed Dial Each entry you store in your phonebook is assigned a unique speed dial number. To speed dial a phonebook entry: Press 1 keypad keys Calling With One-Touch Dial To call phonebook entries 1 through 9, just press and hold the one-digit speed dial number for one second.
Page 36: Additional Calling Features
Press SELECT Additional Calling Features While dialing (with digits visible in the display), open the Dialing Menu to perform the following tasks: Press Attach Number > Send Message > You can also call a number using these features: Do This Press Voice Dial SELECT...
Page 37: Using Features While On A Call
Using Features While On a Call Using Call Waiting When you are on a call, an alert tone sounds to indicate that you have received a second call. Press Making a Three-Way Call During a call, you can call and connect a third party for a three-way call.
Page 38: Additional On-Call Features
Additional On-Call Features Press MUTE > Mute SPEAKER available) or Spkrphone On > > My Tel. Number > Send Tones Received Calls > Dialed Calls Messages > Datebook > Other Information > TTY Setup > ) (if available) or mute the call ) (if activate an attached speakerphone...
Page 39: Using The Menu
Using the Menu Navigating to a Feature Use these keys to move through the menu system: Left Soft Key Perform the function shown in the lower left corner of the display (usually EXIT BACK Menu Key Enter the menu system, or open a sub-menu, when appears in the...
Page 40: Selecting A Feature Option
Selecting a Feature Option Some features require you to select an item from a list: Press BACK to go back to the previous screen. Press open the sub-menu. • Press you want. • In a numbered list, press a number key to highlight the item.
Page 41: Entering Feature Information
Entering Feature Information Some features require you to enter information: Press scroll down to additional Name:John Smith items. No.:2125551212 CANCEL CANCEL Press ) to exit without making changes. DONE ) appears when you enter or edit information. • Enter numbers or text with the keypad. •...
Page 42 The message center lets you compose and send text messages. A ﬂashing cursor shows where text will appear: Flashing cursor indicates insertion point. Press CANCEL to exit without making changes. When you enter text, the ﬂashing cursor changes to a block cursor , and the soft key functions change: Block cursor...
Page 43: Entering Text
Entering Text Multiple text entry methods make it easy for you to enter names, numbers, and messages on your phone. Choosing a Text Mode Press from any text entry screen to select a text mode: iTAP Let the phone predict each word as you enter it.
Page 44: Using Tap Method
Using Tap Method This is the standard mode for entering text on your phone. Press from any text entry screen and select the Tap Method menu option. Do This 1 Press a number key one or more times 2 Continue pressing number keys 3 Press...
Page 45 General Text Entry Rules Press a number key repeatedly to cycle through its characters. See “Character Chart” on page 46. Press a number key as many times as necessary to enter the desired character at ﬂashing cursor location. Move ﬂashing cursor to the left or right in text message.
Page 46: Character Chart
• Your phone may support multiple languages. The current language setting determines whether a new message begins on the left or right side of the display. You can switch languages within a message. Press to select the text mode and language you want to use. Character Chart Use this chart as a guide for entering spaces, letters, numbers, and symbols with the tap method.
Page 47: Using Symbol Mode
Using Symbol Mode Your phone provides an alternate way to enter symbol characters in a message. Press screen and select the Do This 1 Press a number key one time 2 Press Press the number key multiple times 3 Press SELECT Symbol Chart Use this chart as a guide for entering characters in...
Page 48: Using Itap™ Software Predictive Text Entry Method
Using iTAP™ Software Predictive Text Entry Method iTAP™ software provides a predictive text entry method that lets you enter a word using one keypress per letter. Press from any text entry screen and select the menu option. Enter Words Do This 1 Press a number key one time "...
Page 49 Do This 2 Press number keys (one per letter) 3 Press 4 Press SELECT For example, to spell the word “act,” press The display shows: Flashing cursor indicates insertion point. Cat Bat Abu DELETE DELETE Press to clear the last letter. enter the rest of the word Alternative words and letter combinations are shown at...
Page 50 Enter Novel Words You may enter a word that is not in the iTAP software dictionary. If the word you want is not displayed: Do This 1 Press one or more times 2 Press 3 Press then press 4 Continue to enter letters and highlight letter combinations Punctuation...
Page 51 Capitalization The ﬁrst word of a sentence is automatically capitalized, with following words in lowercase. Press Enter Numbers Do This 1 Enter the ﬁrst digit and then highlight it 2 Press number keys 3 Press SELECT Delete Letters and Words Place the cursor to the right of the text you want to delete, and then do the following: Do This...
Page 52: Menu Feature Descriptions
Menu Feature Descriptions This chapter describes all of your phone’s features in order of the menu map shown on pages 3–4. Main Menu ECENT ALLS Received Calls View a list of recently received calls. See page 63. Dialed Calls View a list of recently dialed calls. See page 63. Notepad Call or store the last number entered on the keypad.
Page 53 See page 79. ADIO Listen to FM radio stations with the optional Motorola Original™ FM Stereo Radio Headset accessory. This menu feature is displayed only when the FM Stereo Radio Headset is plugged into the accessory connector port on your phone.
Page 54 Outbox Drafts TYLES Style Select the ring style your phone uses to notify you of incoming calls, messages, or other events. See page 98. Style Detail Change details about the current ring style. Style represents the name of the ring style. See page 98. My Tones Create custom alert tones for your phone.
Page 55 ESSIONS Access Web pages and run Web-based applications. The browser delivers WAP (Wireless Application Protocol) pages from your service provider directly to your phone. See page 111. ALCULATOR Use your phone as a calculator or currency converter. See page 113. AMES Play games on your phone.
Page 56 Other Information View your phone’s feature speciﬁcations (if available from the service provider). ONNECTION Connect your phone to a computer or hand-held device to send and receive data calls on the connected device. See page 127. Incoming Call Specify the format for the next incoming call. You can select ETUP Set the features that are active during a call, such...
Page 57 Answer Options Turn call answering options on or off: Multi-Key ECURITY Phone Lock Lock and unlock your phone. See page 134. Lock Keypad View instructions on how to lock and unlock your keypad. See page 135. Lock Application Lock and unlock speciﬁc phone applications (such as phonebook or datebook).
Page 58 New Passwords Change your unlock code (originally set to 1234) or your security code (originally set to 000000). See page 132. THER ETTINGS Personalize Set several personal phone options: Main Menu Keys Greeting Initial Setup Set many basic phone options: Time and Date Settings Security...
Page 59 Backlight Set the amount of time that the display backlight remains on, or turn off the backlight to conserve battery power. Zoom Switch between three lines Zoom Out Zoom In TTY Setup Set your phone to operate in one of three TTY modes, or return to normal Voice...
Page 60 Contrast DTMF Master Reset Adjust the contrast setting for your display. Your phone can send a number to the network as dual tone multi-frequency (DTMF) tones. DTMF tones are used to communicate with automated systems that require you to enter a number such as a code, password, or credit card number.
Page 61 Master Clear Network View and adjust your phone’s network settings. Your service provider registers your phone to a network. You can view information about the current network, change how your phone searches for a network, and activate alerts that indicate when a call is dropped or network registration changes.
Page 62 Car Settings Adjust hands-free car kit settings. You can set your phone to route calls directly to the car kit when it detects a connection, and automatically answer calls after two rings. See page 124. Note: The use of wireless devices and their accessories may be prohibited or restricted in certain areas.
Page 63: Recent Calls
Recent Calls Viewing Received Calls or Dialed Calls Your phone keeps a list of the calls you recently received and dialed, even if the calls did not connect. The lists are sorted from newest to oldest entries. The oldest entries are deleted as new ones are added.
Page 64 Press VIEW Last Calls Menu Option Store Delete Delete All Send Message Add Digits Attach Number Send Tones call the entry’s number view entry details open the perform other procedures as described in the following list includes the following options: Description Create a phonebook entry with the number in the...
Page 65: Using The Notepad
Using the Notepad Your phone stores the most recent string of digits entered on the keypad in a temporary memory location called the notepad . This can be a phone number that you called, or a number that you entered but did not call.
Page 66 The amount of network connection time you track on your resettable timer may not equal the amount of time for which you are billed by your service provider. For billing information, please contact your service provider directly. Timer Last Call Dialed Calls Received Calls All Calls...
Page 67 To view a call timer: Find the Feature Press SELECT To reset the call timer: Press RESET Recent Calls > Call Times > scroll to the timer you want\ view the recorded time reset the time (if available) conﬁrm the reset...
Page 68: Phonebook
Phonebook You can store names and phone numbers or email addresses in your phone’s electronic phonebook. To see the names in your phonebook, press > Phonebook VIEW press as shown below. Viewing Entry Details Type indicator identiﬁes number type: Work Home Main Mobile...
Page 69: Storing A Phonebook Entry
Storing a Phonebook Entry A phone number or email address is required for a phonebook entry. All other information is optional. Shortcut: Enter a phone number in the idle display, then STORE press ) to create a phonebook entry with the number in the ﬁeld.
Page 70 Press CHANGE SELECT RECORD Go to step 13 if you do not want a voice name CHANGE 15 keypad keys CHANGE Type select Note: This option is not available for email entries. scroll to the number type select the number type record a voice name for the entry, if desired (see page 73) scroll to...
Page 71: Storing A Pin Code With A Phone Number
Press SELECT SELECT Complete Phonebook Entry When you ﬁnish entering information for a phonebook entry: Press DONE Storing a PIN Code with a Phone Number You can store a PIN code with a phone number for calls that require additional digits (for example, to make a calling card call, or to retrieve voicemail or answering machine messages).
Page 72 Press Insert Pause > Insert Wait > Insert 'n' > Note: You can store a maximum of 32 digits per number. Each character counts as one digit. insert a (pause) character Your phone dials the preceding digits, waits for the call to connect, then sends the remaining digit(s).
Page 73: Recording A Voice Name For A Phonebook Entry
Recording a Voice Name For a Phonebook Entry You can record a voice name for a new or existing phonebook entry. A voice name lets you call the phonebook entry using voice dial (see page 74). Tip: Make your recording in a quiet location. Hold the phone about four inches (10 centimeters) from your mouth, and speak directly into the phone in a normal tone of voice.
Page 74: Dialing A Phonebook Entry
Dialing a Phonebook Entry Use one of the following procedures to call a number (or send a text message to an email address) stored in your phonebook. Phonebook List Find the Feature Press 1 keypad key letter jump to entries that begin Voice Dial Do This Press...
Page 75: Editing A Phonebook Entry
Editing a Phonebook Entry Find the Feature Press VIEW EDIT Edit the entry as described on pages 69-71. Deleting a Phonebook Entry Find the Feature Press SELECT Phonebook > scroll to the entry view entry details edit the entry > Phonebook scroll to the entry Phonebook Menu...
Page 76: Setting The Primary Number For A Phonebook Entry
Setting the Primary Number for a Phonebook Entry When you enter multiple phone numbers for the same name, you can set one as the primary number. Find the Feature Press SELECT SELECT Depending on how the phonebook list is sorted, the primary number is listed ﬁrst, or is the only number that appears for a phonebook entry.
Page 77: Sorting The Phonebook List
Press SELECT Sorting the Phonebook List You can sort your phonebook list by speed dial number (the standard), name, email address, or voice name. Tip: The voice name sort is identical to the name sort, except that entries with voice name tags appear ﬁrst. Find the Feature Press SELECT...
Page 78 Name If you select view all numbers or just the primary number for each name: Press CHANGE SELECT DONE To set an entry’s primary phone number, see page 76. , you must specify whether you want to change view preference scroll to All Contacts select the view preference...
Page 79: Datebook
Datebook The datebook is a calendar that lets you schedule and organize events such as appointments and meetings. You can set the datebook to send a reminder alarm for speciﬁc events. Note: You must set the correct time and date on your phone to use the datebook.
Page 80: Day View
Day View Select a day and press Untimed event Down scroll arrow Return to previous screen Event View Select an event and press details. Alarm Down scroll arrow Return to previous screen VIEW ) to see the day’s events. THU 19-NOV ¥...
Page 81: Adding A Datebook Event
Adding a Datebook Event A title is required for a datebook event. All other information is optional. Note: You must create an event to use the reminder alarm. Find the Feature Press CHANGE 2 keypad keys DONE Changing Event Information Find the Feature Press VIEW...
Page 82: Copying An Event
Press CHANGE 8 keypad keys DONE Copying an Event Find the Feature Press VIEW SELECT 8 keypad keys DONE 11 S DONE scroll to the information you want to change edit the information enter new information store the information scroll to the day display the day view scroll to the event open the...
Page 83: Deleting An Event
Deleting an Event Find the Feature Press VIEW SELECT Datebook > scroll to the day display the day view scroll to the event Datebook Menu open the scroll to Delete Delete select conﬁrm the deletion...
Page 84: Radio
Radio You can use your phone to listen to FM radio stations when the optional Motorola Original™ FM Stereo Radio Headset accessory is plugged into the phone’s accessory connector port. Turning the Radio On and Off Press Radio Alternatively, you can use the following procedure:...
Page 85: Tuning A Station
Tuning a Station Do This Press Press and hold Storing a Preset Do This Press and hold a number key Selecting a Preset Press a number key Sending and Receiving Calls with the Radio On Your phone rings or vibrates as usual to notify you of an incoming call, message, or other event.
Page 86 Do This IGNORE Press ANSWER Press Press the button on the FM Stereo Radio Headset microphone To end the call and resume the FM broadcast: Do This Press Press and hold the button on the FM Stereo Radio Headset microphone Turn the radio off before dialing outgoing calls from the phone keypad.
Page 87: Messages-Voicemail
Messages—Voicemail You can listen to your voicemail messages by calling your network voicemail phone number. Voicemail messages are stored on the network—not on your phone. Storing Your Voicemail Number Storing your voicemail number on your phone makes it easy for you to listen to new voicemail messages. In many cases, your service provider has already done this for you.
Page 88: Receiving A Voicemail Message
Receiving a Voicemail Message When you receive a voicemail message, your phone displays the & New VoiceMail Press CALL If reminders are turned on, your phone sends a reminder at regular intervals until you close the new message notiﬁcation, listen to the message, or turn off your phone. Listening to a Voicemail Message Find the Feature...
Page 89: Messages-Text
Messages—Text Text messages are brief messages that you can send and receive. Quick notes are pre-written text messages that you can customize and send quickly. Your text message inbox must be set up before you can send and receive messages. The number of messages the inbox can hold depends on the length of the messages, and the number of other messages and drafts stored on your phone.
Page 90: Receiving A Text Message
Press 2 keypad keys CHANGE SELECT CHANGE SELECT DONE Receiving a Text Message Note: Your text message inbox must be set up before you can receive text messages. See page 89. When you receive a text message, your phone displays the (message waiting) indicator and a notiﬁcation, and plays an alert.
Page 91: Reading, Locking, Or Deleting A Text Message
If reminders are turned on, your phone sends a reminder at regular intervals until you close the new message notiﬁcation, read the message, or turn off your phone. When your phone displays phone automatically deletes the oldest message each time it receives a new message. Reading, Locking, or Deleting a Text Message Messages in the text message inbox are sorted from...
Page 92 Press SAVE REPLY Text Msg Menu Option Delete Call Back Go To Forward Store Tone Play Lock/Unlock close the message compose and send a reply open the perform other procedures as described in the following list includes the following options: Description Delete the message.
Page 93: Storing Sounds
Option Description Store Number Create a phonebook entry, with the embedded number in the ﬁeld. Delete All Delete all inbox messages. Create Message Open a new text message. Store Address Create a phonebook entry, with the embedded email address in Setup Open the text message inbox setup menu.
Page 94: Sending A Text Message
For more information about using sound ﬁles, see pages 99 and 100. Sending a Text Message You can send a text message to one or more recipients. You can manually enter each recipient’s phone number or email address, or select numbers/ addresses from the phonebook or recent call lists.
Page 95 Press 2 keypad keys BROWSE CHANGE 5 keypad keys CHANGE SELECT CHANGE 11 keypad keys enter one or more phone numbers and/or email addresses Tip: Press and hold insert a space between each number/address that you enter manually. select numbers/addresses from the phonebook or recent call lists store the numbers/addresses...
Page 96: Sending A Quick Note Text Message
Press CHANGE DONE Sending a Quick Note Text Message Quick notes are pre-written messages that you can edit and send quickly (for example, also create and store new quick notes. Find the Feature select select whether you want the message status to be updated when the recipient opens the message Note: Sent messages are...
Page 97: Viewing The Status Of Sent Text Messages
Press READ Quick Note Menu Option Description Create a new quick note. Edit Edit the quick note. Delete Delete the quick note. Send Open a new message with the quick note in the Viewing the Status of Sent Text Messages Messages that you send are stored in the outbox.
Page 98: Ring Styles
Ring Styles Your phone rings or vibrates to notify you of an incoming call or other event. This ring or vibration is called an alert . You can select one of ﬁve different ring styles: = loud ring = vibrate = silent The ring style indicator in the display shows the current ring style (see page 27).
Page 99: Customizing A Ring Style
Customizing a Ring Style Change Style Settings You can change the alerts that notify you of the following events: incoming calls, text messages, voicemail messages, data calls, fax calls, alarms, and reminders. Any changes you make are saved to the current ring style. Find the Feature Note: Style represents the current ring style.
Page 100: Creating Alert Tones
Press CHANGE SELECT Set Ringer or Keypad Volume Find the Feature Note: Style represents the current ring style. Press Creating Alert Tones You can create and store up to 32 custom alert tones on your phone. The tones appear in the list of available alerts. Create a Tone Find the Feature Press...
Page 101 Press 4 keypad keys CHANGE 7 keypad keys DONE Enter Notes To create a new tone, use the keypad keys to enter notes. For each note, you must specify the octave (optional), pitch, length, and a length modiﬁer (optional). Press a key multiple times to cycle through its available options and enter the necessary character as described in the following lists.
Page 102 Lengths and Modiﬁers Display Description note A note B note C note D note E note F note G rest Display Description whole note half note quarter note eighth note sixteenth note 1/32 note dotted note double dotted note 2/3 length note...
Page 103 Volume Control Characters Display , and Repeat Characters Display , and Note Entry Sequence Do This 1 Set the octave (optional) 2 Set the note to a sharp or ﬂat, if necessary Description Set volume level from . Enter increase or decrease volume one level from current setting.
Page 104 Do This 3 Select the note (required) 4 Set length (required) 5 Modify length (optional) You can perform the following tasks when creating a tone: Task Insert a rest Repeat a note sequence Adjust volume Listen to a new tone as you compose it Action Press a keypad key.
Page 105 Example Press the following keys to create this sequence of notes and rests in octave three: C (quarter note), E ﬂat (quarter note), half rest, and G (whole note): Press 0 0 3 3 2 2 2 2 2 2 2 0 0 0 0 2 2 2 2 Play a Tone...
Page 106 Press SELECT PLAY CANCEL Edit a Tone You cannot edit the predeﬁned alert tones included with your phone. To edit a custom alert tone: Find the Feature Press EDIT CHANGE 5 keypad keys scroll to the tone open the scroll to select play the tone again return to my tones list...
Page 107: Setting Reminders
Delete a Tone You cannot delete the predeﬁned alert tones included with your phone. To delete a custom alert tone: Find the Feature Press SELECT Download a Tone You can download custom alert tones from a text message. See page 93. Setting Reminders A reminder is an alert that rings or vibrates at regular intervals to notify you about a voicemail or text message...
Page 108 Note: Style represents the current ring style. Press SELECT scroll to the reminder alert type, or to turn off all reminders select the reminder alert Beep Vibrate to set...
Page 109: Shortcuts
Shortcuts Your phone includes several standard shortcuts. You can create additional shortcuts to frequently used menu items. Standard Shortcuts The following shortcuts are pre-programmed in your phone. You cannot edit or delete these shortcuts. Do This Press , then press and hold (within two seconds) Press Press...
Page 110: Using Shortcuts
Do This 2 Press 3 Press and hold 4 Press 5 Press Using Shortcuts Use a Keypad Shortcut Press 2 the keypad shortcut number Select a Shortcut From the List Find the Feature scroll to the menu item open the shortcut editor DELETE change the keypad shortcut number...
Page 111: Browser
Browser The browser lets you access Web pages and Web-based applications on your phone. Contact your service provider to set up access, if necessary. Starting a Browser Session Find the Feature Press SELECT If you are unable to establish a network connection with the micro-browser, contact your service provider.
Page 112: Interacting With Web Pages
Interacting With Web Pages Press SELECT CALL keypad keys, followed by scroll through text, or highlight a selectable item select the highlighted item call the highlighted phone number from the browser enter information Press at a time if you make a mistake.
Page 113: Calculator
Calculator You can use your phone as a calculator and currency converter. Calculating Numbers Press 1 number keys SELECT Selected function appears here Press highlight EXIT a function Exit the Press Calculator Menu calculator enter a number highlight a calculator function perform the function Calculator Ö...
Page 114 The calculator can perform the following functions: Function Ö ± Description Insert a decimal point Clear the calculation Clear entry (replaces subsequent values in a calculation) Calculate the result Subtract Multiply Divide Divide the displayed value by 100 Change the entry’s sign (positive/negative) Calculate the exchange rate Store the value in memory (overwrites...
Page 115: Converting Currency
Converting Currency The currency converter works just like the calculator, but uses the (currency) function: Find the Feature Press 1 number keys 3 number keys SELECT > Calculator Exchange Rate > enter the exchange rate store the exchange rate enter the amount to convert (amount to multiply by the exchange rate) highlight the...
Page 116: Games
Games You can play games on your phone between phone calls. An incoming call, message, alarm, or alert automatically ends the game. Playing a Game Find the Feature Press SELECT When the game is over: Press ) or BACK Game Options Press to select the following options during a game: Option...
Page 117: Blackjack
Option Key Configuration Help Blackjack In this classic card game, you play against the dealer to see who can get closer to 21 points without going over. Rules of the Game • The ﬁrst card is dealt to the dealer. The dealer’s cards are shown at the top of the display, and your cards are shown at the bottom.
Page 118: Falling Numbers
• If you get ﬁve cards without going bust, you win. • If you and the dealer have the same score, the dealer wins. • You can ask for a “hit” or another card as long as you do not go bust. •...
Page 119: Video Poker
How to Play When the game begins, numbers start falling from the upper portion of the display. Press the corresponding number key to eliminate a falling number before it reaches the bottom of the display. Press to select the following options: Option Level Top Scores...
Page 120 How to Play Place your initial bet or change your bet (from 1-10 credits) and then: Press DEAL DISCARD UNDO DONE Press to select the following options: Option Change Bet Choose Deck Awards Table start a new hand select the card to the left select the card to the right discard selected card undo discard (replaces...
Page 121: Adjusting Your Settings
Adjusting Your Settings Reordering Menu Items You can reorder the items in your phone’s main menu. Find the Feature Press GRAB INSERT Customizing a Soft Key Function You can relabel the soft keys ( different menu items from the idle display. Find the Feature Settings >...
Page 122: Tty Operation
Press CHANGE CHANGE TTY Operation You can use an optional TTY device with your phone to send and receive calls. You must plug the TTY device into the phone’s headset jack and set the phone to operate in one of three TTY modes.
Page 123 Press CHANGE SELECT TTY Setup menu includes the following options: Option Description Transmit and receive TTY characters Receive TTY characters but transmit by speaking into the microphone Transmit TTY characters but receive by listening to the earpiece Voice Return to normal voice mode When your phone is in a TTY mode, the international ù...
Page 124: Hands-Free Use
To return to normal voice mode, select TTY Setup Hands-Free Use You can purchase an optional Motorola Original™ hands-free car kit or headset for your phone. These accessories provide alternative ways for you to use your phone without using your hands.
Page 125 Press SELECT CHANGE SELECT Automatic Hands-Free You can set your phone to automatically route calls to a car kit when it detects a connection. Find the Feature Press SELECT Power-Off Delay When your phone is connected to a car kit, you can set it to stay on for a period of time after you switch off the ignition.
Page 126 Note: This feature may not work with all car ignition switches. Caution: If you select power off when you turn off the ignition. Be careful not to drain your vehicle battery if you select this option. Find the Feature Press SELECT Charger Time When your phone is connected to a car kit, you can set it...
Page 127: Data Calls
USB cable connections. Check your external device for speciﬁcations. Set Up a Cable Connection Attach a serial cable or Motorola Original USB cable to the phone and external device as follows. Note: Check your computer or hand-held device to determine the type of cable you need.
Page 128 Attaching a Serial Cable Use the interchangeable head on the Motorola Multi-Connect Serial Cable to connect a computer or other compatible device to your phone. Do This 1 Plug the serial cable into the detachable head. Make sure that the Motorola logo on...
Page 129: Making A Data Call
USB port on the external device. Install the Software Install the software from the CD-ROM that comes with your Motorola Original data kit. See the data kit’s user guide for more information. Making a Data Call Use this procedure to send data from a connected device, and to synchronize phonebook and datebook information between your phone, computer, and/or hand-held device.
Page 130: Receiving A Data Call
Do This 2 Open the application on your computer 3 End the call from the connected device Receiving a Data Call Set Up Your Phone Find the Feature Do This 1 Press 2 Press 3 Press 4 Connect your phone to the device Note: When the phone is in data mode, any call that comes in—voice or data—is transferred to the connected...
Page 131 device. To return a voice call, reset your phone to voice mode as described on page 131. Transfer the Data Your phone notiﬁes you when the data call arrives, and transfers the call to the connected device. Use the application running on the device to answer the call. End the Data Connection When the data transfer is complete: Do This...
Page 132: Security
Security Assigning a New Code or Password Your phone’s unlock code is originally set to 1234, and the security code is originally set to 000000. Your service provider may reset these numbers before you receive your phone. If your service provider has not reset these numbers, we recommend that you change them to prevent other users from accessing your personal information.
Page 133: If You Forget A Code Or Password
Press CHANGE 3 keypad keys 5 keypad keys 7 keypad keys If You Forget a Code or Password If you forget your security code, contact your service provider. If you forget your unlock code, try entering 1234 or the last four digits of your phone number.
Page 134: Locking And Unlocking Your Phone
Locking and Unlocking Your Phone You can lock your phone manually or set the phone to lock automatically whenever you turn it off. To use a locked phone, you must enter the unlock code. A locked phone still rings or vibrates for incoming calls or messages, but you must unlock it to answer .
Page 135: Locking And Unlocking Your Keypad
Unlock Your Phone Enter Unlock Code At the Press 1 keypad keys Locking and Unlocking Your Keypad You can lock your phone keypad to prevent accidental keypresses (for example, when carrying your phone in a purse or pocket). Press Note: Incoming calls and messages unlock the keypad. Restricting Calls You can stop all incoming and/or outgoing calls, or you can restrict them to the numbers stored in your...
Page 136: Activating Talk Secure
When you restrict incoming calls to numbers stored in the phonebook, a valid incoming call may be restricted if caller ID information for the call is not available from the network. Find the Feature Press 1 keypad keys CHANGE CHANGE SELECT Activating Talk Secure Find the Feature...
Page 137: Troubleshooting
Troubleshooting Check these questions ﬁrst if you have problems with your phone. If you need additional help, contact the Motorola Customer Call Center at 1-800-331-6456 (United States) or 1-800-461-4575 (Canada). Question Answer Is your phone Press set up your phone number, contact your correctly? service provider.
Page 138 Also, make sure that your phone’s microphone is not blocked by its carrying case or a sticker. Dropping your phone, getting it wet, or using a non-Motorola battery or battery charger can damage the phone. The phone’s limited warranty does not cover...
Page 139 Problem Solution I pressed the Be sure to press and hold power key, but power key) until the display nothing appears and you hear an alert. happened. This could take several seconds. If nothing happens, check that a charged battery is installed. See page 23.
Page 140 Problem My phone rings even though I selected the Silent Vibrate ) ring style. I tried to place a call and heard an alternating high/low tone. I cannot send/ receive calls. Solution The ringer may be set to play a tone even though your phone is set to a silent ring style.
Page 141 Problem Solution My phone has Make sure that your antenna is poor reception not bent or damaged. and drops Also, make sure you have a phone calls. signal (see the “Signal Strength Indicator” item on page 28). Stay clear of any obstructions such as bridges, parking garages, or tall buildings.
Page 142 Problem My phone will not send voicemail commands, passwords, or other codes. My phone’s display is too dark. My battery didn’t last as long as I expected. What can I do to extend battery life Solution Your phone sends commands and passwords as DTMF tones.
Page 143 Problem Solution I am unable to Try moving to a quieter location to record a voice make your voice recording. Hold note, voice the phone about four inches (10 name, or voice centimeters) from your mouth, shortcut. and speak directly into the phone in a normal tone of voice.
Page 144 Problem My phone beeped when I attached the data cable, but my data applications don’t work. When sending data with the data cable, why does the computer show a connection rate of 19200 Kbps? I can’t end my data call by closing the application on my computer.
Page 145 Problem Solution I launched the You may be in an area without browser but service. If you have wireless the display service, look in the display for the says: digital signal indicator ( Service Not do not see the indicator, you may Available be in an area that has only analog service or no service at all.
Page 146: Programming Instructions
Programming Instructions Follow this procedure if you need to program your phone’s phone number(s). Note: Programming is normally done by a trained technician at the site of purchase. Users should not make changes other than ones in the following procedure. Before programming, ask your service provider for your: •...
Page 147 Press ( + ) ( - ) DONE store the new MIN exit programming mode...
Page 148: Speciﬁc Absorption Rate Data
Speciﬁc Absorption Rate Data The selected product C331 meets the government’s requirements for exposure to radio waves. Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S.
Page 149 2. The SAR information includes the Motorola testing protocol, assessment procedure, and measurement uncertainty range for this product. ITC02-155...
Page 150: Additional Health And Safety Information
The U.S. Food and Drug Administration's Center for Devices and Radiological Health Consumer Update on Mobile Phones Additional Health and Safety Information FDA has been receiving inquiries about the safety of mobile phones, including cellular phones and PCS phones. The following summarizes what is known—and what remains unknown—about whether these products can pose a hazard to health, and what can be done to minimize any potential...
Page 151 What kinds of phones are in question? Questions have been raised about hand-held mobile phones, the kind that have a built-in antenna that is positioned close to the user's head during normal telephone conversation. These types of mobile phones are of concern because of the short distance between the phone's antenna—the primary source of the RF—and the person's head.
Page 152 of mobile phones. First, it is uncertain how to apply the results obtained in rats and mice to humans. Second, many of the studies that showed increased tumor development used animals that had already been treated with cancer-causing chemicals, and other studies exposed the animals to the RF virtually continuously—up to 22 hours per day.
Page 153 cancers by the National Cancer Institute is expected to bear on the accuracy and repeatability of these results. 2 Researchers conducted a large battery of laboratory tests to assess the effects of exposure to mobile phone RF on genetic material. These included tests for several kinds of abnormalities, including mutations, chromosomal aberrations, DNA strand breaks, and structural changes in the genetic material of blood cells called lymphocytes.
Page 154 they performed cognitive function tests. There were no changes in the subjects' ability to recall words, numbers, or pictures, or in their spatial memory, but they were able to make choices more quickly in one visual test when they were exposed to simulated mobile phone signals. This was the only change noted among more than 20 variables compared.
Page 155 U.S. population at a rate of about 6 new cases per 100,000 people each year. At that rate, assuming 80 million users of mobile phones (a number increasing at a rate of about 1 million per month), about 4800 cases of brain cancer would be expected each year among those 80 million people, whether or not they used their phones.
Page 156 phone industry to take a number of steps to assure public safety. The agency has recommended that the industry: • support needed research into possible biological effects of RF of the type emitted by mobile phones • design mobile phones in a way that minimizes any RF exposure to the user that is not necessary for device function •...
Page 157 are concerned about avoiding even potential risks, there are simple steps they can take to do so. For example, time is a key factor in how much exposure a person receives. Those persons who spend long periods of time on their hand-held mobile phones could consider holding lengthy conversations on conventional phones and reserving the hand-held models for shorter conversations or for situations when other types of...
Page 158 Fields from Cellular and PCS Radio Transmitters”): http://www.fcc.gov/oet/rfsafety World Health Organization (WHO) International Commission on Non-Ionizing Radiation Protection (select Qs & As): http://www.who.int/emf United Kingdom, National Radiological Protection Board: http://www.nrpb.org.uk Cellular Telecommunications Industry Association (CTIA): http://www.wow-com.com U.S. Food and Drug Administration (FDA) Center for Devices and Radiological Health: http://www.fda.gov/cdrh/consumer/ 1.
Page 159: Warranty
I. What This Warranty Covers Defects in materials and workmanship in the following new “ Products ” manufactured, sold or certiﬁed by Motorola, with which this limited warranty is included in/on the package: (a) wireless cellular telephones, pagers and two-way radios that operate via “Personal Radio Service”...
Page 160 II. What the Period of Coverage Is Subject to the following exceptions, one year from the date the Products are purchased by the ﬁrst end-user: • 90-Day Warranty Exception. The warranty is for 90 days for: (a) any software tangibly embodied in media or (b) any accessories for two-way radios that are covered by this warranty, as described in Section I, above.
Page 161 You will receive instructions on how to ship the Products to Motorola or our designated resource. If instructed to ship the Products, you must ship them with freight, duties and insurance prepaid. Regardless of where you are instructed to return the Products, you must include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase;...
Page 162 Motorola. Any of these voids the warranty. • Someone other than Motorola (or its authorized service centers) tests, adjusts, installs, maintains, alters, modiﬁes or services the Products in any way. Any of these voids the warranty.
Page 163 • Defects or damage that result from: (a) use of the Products in a manner that is not normal or customary; (b) improper operation or misuse; (c) accident or neglect such as dropping the Products onto hard surfaces; (d) contact with water, rain, extreme humidity or heavy perspiration;...
Page 164 In no event shall Motorola be liable, whether in contract or tort (including negligence) for damages in excess of the purchase price of the Product, or for any indirect, incidental, special or consequential damages of any kind, or loss of revenue or proﬁts, loss of business, loss of...
Page 165 Products, as established by Motorola. Motorola will have no liability to you with respect to any claim of patent infringement that is based upon the combination of the Products or parts furnished under this limited warranty with ancillary equipment, as deﬁned in VI., above.
Page 166 Accessories and software—call the telephone number designated above for the product with which they are used. DO NOT SHIP PRODUCTS TO THESE ADDRESSES — INSTEAD PLEASE CALL. To correspond with Motorola about Products, please write us at: http://www.motorola.com or at: In the USA: Motorola, Inc.
Page 167: Product Registration
Online Product Registration: http://www.motorola.com/warranty Product registration is an important step toward enjoying your new Motorola product. Registering helps us facilitate warranty service, and permits us to contact you should your product require an update or other service. Registration is for U.S.
Page 168: Index
Index accessories optional 10, 84, 122, 124, 127 standard 18 accessory connector port active line indicator deﬁned 28 illustration 27 Add Digits feature 64 alarm 79, 81 alert creating 100–107 deﬁned 98 reminders, turning on/off selecting 99 turning off 34 analog signal indicator deﬁned 28 illustration 27...
Page 169 alert, creating 100–107 alert, selecting 99 alert, turning off 34 answer options 57 answering 26 call waiting 37 calling card 71 canceling 34 data call 129–131 datebook, opening 38 deleting 63–64 dialed calls list 36, 38, 63–64 dialing 25 dialing a recent call 63–64 emergency number 33 ending 25...
Page 170 original 132 computer connecting to phone 127–129 contrast, display 60 currency converter 115 cursor 42 customizing the menu 121 data call connecting to external device 127–129 incoming call format, setting 130–131 making 129–130 receiving 130–131 date, setting 58 datebook adding an event 81 alarm 81 calendar 79 changing event...
Page 171 emergency number 33 end key functions 25 menu functions 39 ending a call 25 Enter Unlock Code message 133, 135 event alert 99 exchange rate, calculating external device connecting to phone 127–129 factory settings, resetting 60–61 falling numbers 118–119 ﬂashing cursor, deﬁned 42 FM Stereo Radio Headset 53, 84–86 games 116–120...
Page 172 loud ring style 29, 98 menu 27, 28 message waiting 27, 28, 90 missed call 33 ring and vibrate ring style 29, 98 ring style 27, 29, 98 roam 27, 28 signal strength 27, 28 silent alert 29 silent ring style 29, 98 soft ring style 29, 98 vibrate ring style 29, 98 voice message waiting...
Page 173 Calculator Menu customizing 121 Datebook Menu 79, 80 Dialing Menu 36, 65 entering text 41–42, 43–51 features 52–62 language, setting 59 Last Calls Menu lists 40 locking applications 57 My Tones Menu 106, 107 navigating 10, 39 Phonebook Menu Quick Note Menu rearranging features scroll feature 59 Text Msg Menu...
Page 174 entering digits 65 retrieving digits 65 number, viewing your own numeric text mode 43 one-touch dial deﬁned 35 using 35 voicemail number 35 optional accessory, deﬁned 10 optional feature, deﬁned outbox 54, 97 passwords. See codes pause character 72 phone active line indicator 28 alert, turning off 34 answer options 57...
Page 175 phonebook attaching two numbers capacity, checking 76 deleting an entry 75 dialing a number 74 editing an entry 75 email address 68 entry details 68 entry name 68 number type indicator one-touch dial 35 phone number 68 preﬁx digits, inserting primary number, setting ringer ID, activating/deactiv...
Page 176 ring and vibrate alert turning off 34 ring and vibrate ring style indicator 29, 98 ring style customizing 99–100 deﬁned 98 indicators 29, 98 setting 98 ring style indicator deﬁned 29, 98 illustration 27 ringer volume, adjusting 29 volume, setting 100 ringer ID activating/deactivating 99–100...
Page 177 using 35 standby time, increasing storing a call 63–64 symbol text mode 47–48 symbols, entering 47–48 Talk Secure feature 32, tap method text entry 44–46 telephone number, viewing your own 55 text block cursor 42 browse mode 43 character chart 46 entering from keypad 43–51 entry mode, changing...
Page 178 vibrate alert selecting 99 turning off 34 vibrate ring style indicator 29, 98 setting 98 video poker 119–120 voice dial dialing a number 36, 74 recording voice name voice key recording a voice name voice message waiting indicator 27, 28, 88 voice name deﬁned 73 phonebook indicator 68...
Page 179: Wireless Phone Safety Tips
1 Get to know your Motorola wireless phone and its features such as speed dial and redial. If available, these features help you to place your call without taking...
Page 180 2 When available, use a hands-free device. If possible, add an additional layer of convenience to your wireless phone with one of the many Motorola Original™ hands- free accessories available today. 3 Position your wireless phone within easy reach. Be able to access your wireless phone without removing your eyes from the road.
Page 181 8 Use your wireless phone to call for help. Dial 9-1-1 or other local emergency number in the case of ﬁre, trafﬁc accident or medical emergencies.* 9 Use your wireless phone to help others in emergencies. If you see an auto accident, crime in progress or other serious emergency where lives are in danger, call 9-1-1 or other local emergency number, as you would want others to do for you.*...
Page 182 Check the laws and regulations on the use of wireless telephones and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas. For more information, please call 1-888-901-SAFE or visit the CTIA Web site at...

Motorola C331 User Manual

Menu Map

About this Guide

Safety and General Information

Getting Started

About Your Phone

Making and Answering Calls

Using Features While on a Call

Using the Menu

Entering Text

Menu Feature Descriptions

Recent Calls

Phonebook

Datebook

Radio

Messages-Voicemail

Messages-Text

Ring Styles

Shortcuts

Browser

Calculator

Games

Adjusting Your Settings

Data Calls

Security

Troubleshooting

Programming Instructions

SpeciﬁC Absorption Rate Data

Additional Health and Safety Information

Warranty

Product Registration

Export Law Assurances

Index

Wireless Phone Safety Tips

Quick Links

Related Manuals for Motorola C331

Summary of Contents for Motorola C331

Table of Contents