The Printer Stopped Working Suddenly - Canon pro-10s series Online Manual

The Printer Stopped Working Suddenly

Cannot Communicate with the Printer over the Wireless LAN
Cannot Communicate with the Printer over the Wired LAN
Cannot Print from a Computer Connected to the Network
Cannot Communicate with the Printer over the Wireless LAN
Make sure that the printer is turned on.
Check1
Are the network settings of the printer identical with those of the wireless
Check2
router?
Make sure that the network settings of the printer (e.g. wireless router name, SSID, network key, etc.) are
identical with those of the wireless router.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.
To check the current network settings of the printer, print out the network setting information.
Printing Out Network Setting Information
If the network settings of the printer are not identical with those of the wireless router, change the network
settings of the printer to match with those of the wireless router using IJ Network Tool.
Make sure that the printer is not placed far away from the wireless router.
Check3
The wireless router is located indoors within the effective range for wireless communication. Locate the printer
within 164 ft. / 50 m from the wireless router.
Make sure that there is no obstruction.
Check4
Wireless communication between different rooms or floors is generally poor. Adjust the location of the devices.
Make sure that there is no source of radio wave interference in your vicinity.
Check5
If a device (e.g. microwave oven) using the same frequency bandwidth as the wireless station is placed
nearby, the device may cause interference. Place the wireless station as far away from the interference source
as possible.
Make sure that the network settings of the computer are correct.
Check6
For the procedures to connect a network device to the computer and set them up, refer to the instruction
manual of your network device or contact its manufacturer.
Make sure that the radio status is good and adjust the installation positions
Check7
while monitoring the radio status with IJ Network Tool.
Monitoring Wireless Network Status
Make sure that a valid wireless channel is used.
Check8
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