LG -V940n User Manual page 114

PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY
WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED
EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF
GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND
LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR
PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to "LG" mean LG Electronics
MobileComm U.S.A., Inc., its parents, subsidiaries and affiliates, and each of
their officers, directors, employees, agents, beneficiaries, predecessors in interest,
successors, assigns and suppliers; references to "dispute" or "claim" shall include any
dispute, claim or controversy of any kind whatsoever (whether based in contract, tort,
statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable
theory) arising out of or relating in any way to the sale, condition or performance of
the product or this Limited Warranty.
Agreement to Binding Arbitration and Class Action Waiver. You and LG agree to
resolve any claims between us only by binding arbitration on an individual basis,
unless you opt out as provided below. Any dispute between you and LG shall not
be combined or consolidated with a dispute involving any other person's or entity's
product or claim. More specifically, without limitation of the foregoing, any dispute
between you and LG shall not under any circumstances proceed as part of a class or
representative action. Instead of arbitration, either party may bring an individual action
in small claims court, but that small claims court action may not be brought on a
class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG
must make a written demand for arbitration. The arbitration will be administered
by the American Arbitration Association (AAA) and will be conducted before a
single arbitrator under the AAA's Consumer Arbitration Rules that are in effect
at the time the arbitration is initiated (referred to as the "AAA Rules") and
under the procedures set forth in this section. The AAA Rules are available online at
www.adr.org/consumer. Send a copy of your written demand for arbitration, as well
as a copy of this provision, to the AAA in the manner described in the AAA Rules.
You must also send a copy of your written demand to LG at LG Electronics, USA, Inc.
Attn: Legal Department-Arbitration 1000 Sylvan Avenue Englewood Cliffs, NJ 07632.