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Appendix
Troubleshooting
If you have difficulty with your telephone, please try the
suggestions below. For Customer Service, or to purchase
accessories or replacement parts, visit our website at
telephones.att.com
Canada, dial
found on the underside of your telephone, available when
contacting customer service.
My phone doesn't work at all.
•
Make sure the power cord is securely plugged in.
•
Make sure that the battery connector is securely plugged into
the cordless handset.
•
Make sure the telephone line cord is securely and firmly
plugged into the telephone base and the telephone wall jack.
•
Charge the battery in the cordless handset for at least 16
hours. For optimum daily performance, return the cordless
handset to the telephone base or charger when not in use.
•
If the battery is depleted, it may take approximately ten
minutes to charge the handset before it shows Low battery,
refer to page 9 for details.
•
Reset the telephone base. Unplug the electrical power. Wait
for approximately 15 seconds, then plug it back in. Allow up
to one minute for the cordless handset and telephone base to
reset.
•
You may need to purchase a new battery. Please refer to
Battery installation and charging (pages 7-9) in this user's
manual.
, or call
1 (866) 288-4268
1 (800) 222-3111
. Have the serial number,
13
www.
. In
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