Troubleshooting - Charmglow HBL-15SDLP User Manual

SE-300270 Adirondack IM R4.qxp:Adirondack manual

TROUBLESHOOTING

Problem
Heater doesn't
turn on with the
power switch.
Heater is on, but no
flame or low flame
intensity.
Flames are frozen.
4/13/07 5:19 PM
Cause
Main power supply switch is off.
Circuit breaker has tripped.
Heater is unplugged from
wall outlet.
Power cord or power plug are
damaged.
Power outlet for power plug
prong is loose.
Loose wiring.
Heater switch is on, but Flame
power switch is not on.
Flame Adjusting knob is at
low setting.
Loose wiring.
Loose wiring.
Flame element is not attached
to the motor.
Rotation motor is defective.
12
Page 12
Solution
Turn the main power supply switch
to "ON" position.
Too many appliances on this circuit,
be sure that electrical supply for this
unit is an individual circuit.
Plug the cord into an outlet.
Contact a qualified electrician to
replace power cord.
Check the power outlet and replace
with a new one.
Check all wiring for loose
connections. Contact a
qualified electrician.
Turn the Flame Power switch.
Turn the knob to maximum
setting.
Check all wiring for loose
connections. Contact a
qualified electrician.
Check all wiring for loose
connections. Contact a
qualified electrician.
Call customer service
1-800-890-4076.
Call customer service
1-800-890-4076.
SECTION 6