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How to Obtain Warranty Service or Other Information
USA
Phones: 1-800-331-6456
Pagers: 1-800-548-9954
Two-Way Radios and Messaging Devices: 1-800-353-2729
Canada
All Products: 1-800-461-4575
TTY
1-888-390-6456
For Accessories and Software, please call the telephone number designated above
for the product with which they are used.
You will receive instructions on how to ship the Products, Accessories or Software, at your
expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a
copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written
description of the problem; (c) the name of your service provider, if applicable; (d) the name
and location of the installation facility (if applicable) and, most importantly; (e) your address
and telephone number.
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL
BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR,
REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS
THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA BE LIABLE,
WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS
OF THE PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY
INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS
OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA,
SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN
CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR
SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the limitation or exclusion of
incidental or consequential damages, or limitation on the length of an implied
warranty, so the above limitations or exclusions may not apply to you. This
warranty gives you specific legal rights, and you may also have other rights that
vary from state to state or from one jurisdiction to another.
Laws in the United States and other countries preserve for Motorola certain exclusive rights
for copyrighted Motorola software such as the exclusive rights to reproduce and distribute
copies of the Motorola software. Motorola software may only be copied into, used in, and
redistributed with, the Products associated with such Motorola software. No other use,
including without limitation disassembly of such Motorola software or exercise of the
exclusive rights reserved for Motorola, is permitted.
Hearing Aid Compatibility with Mobile Phones
Some Motorola phones are measured for compatibility with hearing aids. If the box for your
Hearing Aids
particular model has "Rated for Hearing Aids" printed on it, the following explanation
applies.
When some mobile phones are used near some hearing devices (hearing aids and cochlear
implants), users may detect a buzzing, humming, or whining noise. Some hearing devices
are more immune than others to this interference noise, and phones also vary in the amount
of interference they generate.
The wireless telephone industry has developed ratings for some of their mobile phones, to
assist hearing device users in finding phones that may be compatible with their hearing
devices. Not all phones have been rated. Phones that are rated have the rating on their box
or a label on the box.
The ratings are not guarantees. Results will vary depending on the user' s hearing device and
hearing loss. If your hearing device happens to be vulnerable to interference, you may not be
able to use a rated phone successfully. Trying out the phone with your hearing device is the
best way to evaluate it for your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less
interference to hearing devices than phones that are not labeled. M4 is the better/higher of
the two ratings.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable
with a hearing device's telecoil ("T Switch" or "Telephone Switch") than unrated phones. T4
is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in
them.)
Hearing devices may also be measured for immunity to this type of interference. Your
hearing device manufacturer or hearing health professional may help you find results for
your hearing device. The more immune your hearing aid is, the less likely you are to
experience interference noise from mobile phones.
Information from the World Health Organization
Present scientific information does not indicate the need for any special precautions for the
WHO Information
use of mobile phones. If you are concerned, you may want to limit your own or your
children' s RF exposure by limiting the length of calls or by using handsfree devices to keep
mobile phones away from your head and body.
Source: WHO Fact Sheet 193
Further information: http://www.who.int./peh-emf
Product Registration
Online Product Registration:
Registration
www.motorola.com/us/productregistration
Product registration is an important step toward enjoying your new Motorola product.
Registering permits us to contact you for product or software updates and allows you to
subscribe to updates on new products or special promotions. Registration is not required for
warranty coverage.
Please retain your original dated sales receipt for your records. For warranty service of your
Motorola Personal Communications Product you will need to provide a copy of your dated
sales receipt to confirm warranty status.
Thank you for choosing a Motorola product.
Export Law Assurances
This product is controlled under the export regulations of the United States of America and
Export Law
Canada. The Governments of the United States of America and Canada may restrict the
exportation or re-exportation of this product to certain destinations. For further information
contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs
and International Trade.
Caring for the Environment by Recycling
This symbol on a Motorola product means the product should not be disposed of
Recycling Information
with household waste.
Disposal of your Mobile Device and Accessories
Please do not dispose of mobile devices or electrical accessories (such as
chargers, headsets, or batteries) with your household waste. These items should be
disposed of in accordance with the national collection and recycling schemes operated by
your local or regional authority. Alternatively, you may return unwanted mobile devices and
electrical accessories to any Motorola Approved Service Center in your region. Details of
Motorola approved national recycling schemes, and further information on Motorola
recycling activities can be found at: www.motorola.com/recycling
Disposal of your Mobile Device Packaging and User's Guide
Product packaging and user's guides should only be disposed of in accordance with national
collection and recycling requirements. Please contact your regional authorities for more
details.
California Perchlorate Label
Some mobile phones use an internal, permanent backup battery on the printed circuit board
Perchlorate Label
that may contain very small amounts of perchlorate. In such cases, California law requires
the following label:
"Perchlorate Material – special handling may apply. See www.dtsc.ca.gov/
hazardouswaste/perchlorate."
There is no special handling required by consumers.
Privacy and Data Security
Motorola understands that privacy and data security are important to everyone. Because
Privacy and Data Security
some features of your mobile device may affect your privacy or data security, please follow
these recommendations to enhance protection of your information:
• Monitor access—Keep your mobile device with you and do not leave it where others
may have unmonitored access. Lock your device's keypad where this feature is
available.
• Keep software up to date—If Motorola or a software/application vendor releases a
patch or software fix for your mobile device that updates the device's security, install it
as soon as possible.
• Erase before recycling—Delete personal information or data from your mobile
device prior to disposing of it or turning it in for recycling. For step-by-step instructions
on how to delete all personal information from your device, see the section entitled
"master clear" or "delete data" in the user's guide.
For information on backing up your mobile device data before erasing it, go to
www.motorola.com and navigate to the "downloads" section of the consumer Web
page for "Motorola Backup" or "Motorola Phone Tools."
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