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www.superiorwaterandair.com
801-974-9090 or 800-974-7638
OWNER'S MANUAL
MODEL "R" SERIES
2010R
2020R
3010R
3030R

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Table of Contents
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Summary of Contents for Superior 2010R

  • Page 1 801-974-9090 or 800-974-7638 OWNER’S MANUAL MODEL “R” SERIES 2010R 2020R 3010R 3030R...
  • Page 2: Table Of Contents

    Table of Contents Introduction ..............Page 1 To shut the water off ............Page 1 Salt and water level ............Page 1 Operating The Water Softener General information ........... Page 1 Programming the time of day ......Page 2 Immediate regeneration ........Page 2 Holiday mode .............
  • Page 3: Introduction

    INTRODUCTION Congratulations on having purchased a quality and well built Superior Water And Air water softener. On a normal installation, your water softener should be connected to all of your plumbing with the exceptions of your kitchen cold side and your outside faucets. Using three valves that are generally located directly above the water softener makes the plumbing connection.
  • Page 4: Programming The Time Of Day

    PROGRAMMING THE TIME OF DAY Pressing the scroll button enters the Time of Day programming mode. Once pressed the time of day will start flashing. To adjust the time, press the up arrow or down arrow IMMEDIATE REGENERATION When the control valve is in service, the user requests an immediate regeneration by pushing the buttons three times.
  • Page 5: The Electronic Timer

    The Electronic Timer Basic features Control pad The electronic timer uses a Printed Circuit Board (PCB), scroll button up / down buttons equipped with a microprocessor and flash memory. All to advance to adjust the programming is done by use of the 3-button control pad through the value of the with LCD-display.
  • Page 6: Power Failure

    Power failure In the event of a power failure, the program remains stored in the flash memory, while an incorporated SuperCap (capacitor) will maintain the correct time of day during a period of several hours; consequently, in case of prolonged power failure, the time of day might not be maintained;...
  • Page 7 Programming instructions for the End-User level Accessing the End-User level:  Make sure that the control valve is in the service mode.  Push the button; the display will show: 8:00 AM  You are now in the End-User level; use the button to advance through the different programming parameters.
  • Page 8: Diagnostic Level

    Diagnostics level Accessing the Diagnostics level:  Make sure that the control valve is in the service mode.  Push the button and hold it for 5 sec until the display shows: Regen Xdays ago  You are now in the Diagnostics level; use the button to advance through the different diagnostics parameters.
  • Page 9: Fast Program Check

    Fast program check When you want to check if the unit is operating correctly, proceed as follows: 1. Plug unit into power supply. 2. Open water supply to valve. 3. Push the button until the display shows: Regen in 10 sec 4.
  • Page 10: Parts Replacement

    Parts Replacement !!! BEFORE SERVICING:  MAKE SURE THE CONTROL VALVE IS IN SERVICE POSITION  DISCONNECT ALL ELECTRICAL POWER TO THE UNIT  BYPASS OR DISCONNECT THE WATER SUPPLY  RELIEV THE WATER PRESSURE Printed Circuit Board 1. Loosen the 3 front cover screws and remove the front cover. 2.
  • Page 11: Drive Motor

    Drive motor 1. Remove the timer head assembly; refer to Parts Replacement “Timer head assembly”. 2. Loosen the 3 front cover screws and remove the front cover. 3. Disconnect the wire connector from the drive motor. 4. At the back of the back plate, remove the 2 screws holding the drive motor assembly in place and remove the micro switch assembly and drive motor.
  • Page 12: Backwash Flow Control

    Backwash flow control 1. Remove the drain hose from the drain elbow and remove the drain elbow. 2. Unscrew the backwash flow control using a 3/8” Allen wrench. 3. Reverse the procedure for reassembly. Brine refill flow control 1. Remove the clip securing the refill elbow. 2.
  • Page 13: Gasket

    Gasket 1. Remove the seal disk; refer to Parts Replacement “Seal disk”. 2. Remove the insert plate and gasket from the valve body 3. Inspect the insert plate; make sure the ribs are intact. 4. Using a needle nose pliers grasp one side of the injector and pull the injector straight out of the valve body.
  • Page 14: Impeller

    Impeller 1. Remove the outlet from the control valve. 2. Depress snap head on bottom side of valve to remove sensor clip. 3. Use needle nose pliers to remove impeller hub to access impeller. 4. Reverse the procedure for reassembly. Synchronizing valve body and timer head To insure the proper operation of the control valve, valve body and timer head should be synchronized in the service position.
  • Page 15: Troubleshooting

    Troubleshooting Hard (untreated) water to service Cause Solution 1. Open or defective bypass 1. Close or verify bypass 2. Control valve in regeneration 2. / 3. Leak between rotor and seal disk 3. Verify or replace rotor and seal disk 4.
  • Page 16 Excessive water in brine tank Cause Solution 1. Refer to problem “Control valve fails to draw brine” 1. Control valve fails to draw brine 2. Improper fast rinse/brine refill time 2. Verify that fast rinse/brine refill time corresponds to the proper setting salt level and amount of resin 3.
  • Page 17: Annual Maintenance

    Loss of water pressure Cause Solution 1. Mineral or iron build-up in resin tank 1. Clean resin bed and control valve; increase regeneration frequency 2. Plugged lower and/or upper distributor 2. Verify that distributors are free of debris 3. Crushed lower and/or upper distributor 3.
  • Page 18: Exploded Views & Part Numbers

    Exploded Views & Part Numbers Valve...
  • Page 19: Valve Body

    ITEM PART NUMBER DESCRIPTION Drain Fitting Elbow ¾” NPT to 1/2” Barb 70793 75050 Back Wash Flow Control 1.6 GPM 75051 Back Wash Flow Control 1.8 GPM 72174 Back Wash Flow Control 2.0 GPM 71070 Hex Bolt 71083 Valve Cover 70658 O-Ring Valve Cover 72327...
  • Page 20: Dir Control

    DIR Control Parts...
  • Page 21 ITEM PART DESCRIPTION 72237 Flip Cover Front 72516 Label PCB 70968 PCB Switch 72254 Flip Cover Rear 70618 Screw PCB 72500 PCB 2 Line Blue 72519 Sensor Cable 70971 Power Cable 72451 Switch Assy 70970 Motor Cable 70668 Retaining Ring 71075 Worm Gear 71656...

This manual is also suitable for:

3010r2020r3030r

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