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2.
If the dust container is empty but suction is still low:
A.
Do the filters need cleaning? If so refer to 'Cleaning the washable filters'.
B.
Check if there is any other blockage in the system - Use a rod or pole to remove
any blockage from the extension tube or flexible hose.
C.
Check if pre-motor filter is fitted.
D.
Check if the separation unit needs to be cleaned. Refer to 'Cleaning the separa-
tion unit'
USER CHECklIST
should you have a problem with the product, complete this simple user checklist
before calling your local Hoover service.
• Is there a working electricity supply to the cleaner? Please check with another
electrical appliance.
•
Is the dust container over-filled? Please refer to 'Cleaner Maintenance'.
• Is the filter blocked? Please refer to 'Cleaner Maintenance'.
•
Is the hose or nozzle blocked? Please refer to 'Removing a blockage from the
system'.
• Has the cleaner overheated? If so, it will take approximately 30 minutes to automati-
cally reset
ImPORTANT INFORmATION
Hoover spares and Consumables
Always replace parts with genuine Hoover spares. These are available from your local Hoo-
ver dealer or direct from Hoover. When ordering parts always quote your model number.
Hoover Service
Should you require service at any time, please contact your local Hoover Service Office.
Hoover Customer Helpline Service
Should any faults occur with your cleaner during the first 12 months contact the Hoover
Customer Helpline on the number below.
Tel: 08444 995 599
Email: customer.services@hoovercandy.com
Hoover have a computerised nationwide service network of over 500 engineers who will
quickly respond to your call and guarantee your repair for 12 months.
Quality
Hoover's factories have been independently assessed for quality. Our products are
made using a quality system which meets the requirements of ISO 9001
your Guarantee
The guarantee conditions for this appliance are as defined by our representative in the
country in which it is sold. Details regarding these conditions can be obtained from the
dealer from whom the appliance was purchased. The bill of sale or receipt must be
produced when making any claim under the terms of this guarantee.
subject to change without notice.
4
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