Diamond Digital A101 User Manual page 43

Troubleshooting
Problem
I cannot connect to an
Access Point.
I can connect to an
Access Point but I
cannot connect to the
Internet.
I cannot connect to
another station with a
wireless LAN device.
Diamond Digital A101 Wireless USB Adaptor
3. Restart your computer and repeat the
software installation following the
instructions contained in this User Guide.
• Check if the Network Type of the device
is set to Infrastructure mode.
• Check if the device has the same
Service Set Identifier (SSID) as that of
the AP.
• Check if the device and the AP have the
same Encryption. If WEP encryption is
enabled, set the same WEP keys for the
device and the AP.
• Check if the MAC address of the device
is added in the AP Authorisation Table.
Confirm this with your LAN
administrator.
• There is poor signal reception. Shorten
the distance between the device and the
access point.
• Check if the device and the AP have the
same Encryption. If WEP encryption is
enabled, set the same WEP keys for the
device and the AP.
• Make sure the network protocol
parameters (IP address, subnet mask,
gateway, and DNS) of your computer
are correctly set.
• Check the proxy settings of the web browser.
• Check if the Network Type of the device
is set to Ad-hoc mode.
• Check if the device has the same
Service Set Identifier (SSID) with that
of the other station.
• There is poor signal reception. Shorten
the distance between the device and the
station.
Action
4-3