Troubleshooting Guide; Diagnosing Problems - LG F1255FD Owner's Manual

Troubleshooting guide

• This washing machine is equipped with automatic safety functions which detect and
diagnose faults at an early stage and react appropriately.
When the machine does not function properly or does not function at all, check the
following points before you contact your service provider.

Diagnosing Problems

Symptom
Rattling and • Foreign objects such as coins or
clanking noise
Thumping sound • Heavy wash loads may produce
Vibrating noise • Have all the transit bolts and
• Are all the feet resting firmly on
Water leaks. • Fill hoses or drain hose are loose
• House drain pipes are clogged.
Oversudsing
• Water supply is not adequate in
Water does not enter
washer or it enters
slowly
• Water supply tap is not
• Water inlet hose(s) are kinked.
• The filter of the inlet hose(s)
Water in the washer
• Drain hose is kinked or clogged.
does not drain or
• The drain filter is clogged.
drains slowly.
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Possible Cause
safety pins maybe in drum or
pump.
a thumping sound. This is usually
normal.
packing been removed?
the ground?
at tap or washer.
area.
completely open.
clogged.
Solution
Stop washer, check drum and drain
filter.
If noise continues after washer
is restarted, call your authorised
service centre.
If sound continues, washer is
probably out of balance. Stop and
redistribute wash load.
If not removed during
installation, refer to Installation guide
for removing transit bolts.
Wash load may be unevenly
distributed in drum. Stop washer and
rearrange wash load.
Check and tighten hose connections.
Unclog drain pipe. Contact plumber
if necessary.
Too much detergent or unsuitable
detergent may cause excessive
foaming which may result in water
leaks.
Check another tap in the house.
Fully open tap.
Straighten hose.
Check the filter of the inlet hose.
Clean and straighten the drain hose.
Clean the drain filter