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Mitel M7324 User Manual

3300 citellink gateway for 7000 series norstar phones
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3300 CITELlink Gateway
for 7000 Series Norstar Phones
M7324 Phone User Guide

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Summary of Contents for Mitel M7324

  • Page 1 3300 CITELlink Gateway for 7000 Series Norstar Phones M7324 Phone User Guide...
  • Page 2 Corporation. ITEL ETWORKS IMPORTANT! This telephone is NOT suitable for direct connection to the public-switched telephone network. Connect the telephone to a Mitel Networks system only. Mitel Networks is a trademark of Mitel Networks Corporation. CITELlink is a trademark of CITEL Technologies Ltd.

  • Page 3: Table Of Contents

    Contents ABOUT YOUR PHONE Conventions Using Your Norstar Phone with the 3300 CITELlink Gateway TIPS FOR YOUR COMFORT AND SAFETY Don't cradle the handset! Protect your hearing CUSTOMIZING YOUR PHONE Ringer Control Handset Receiver Volume Control Speaker Volume Control Display Contrast Control Feature Keys Language Change MAKING AND ANSWERING CALLS...
  • Page 4 CALL HANDLING Hold Transfer Conference Conference Split Add Held Swap Call Forward Call Forward - Remote Call Forward - End Chaining Call Forward - Forced Call Forward - Override Messaging - Advisory Messaging - Callback Messaging - Cancel Callback Messaging - Cancel All Callbacks USING ADVANCED FEATURES Account Codes Call Park...

  • Page 5: About Your Phone

    The Mitel Networks 3300 CITELlink Gateway allows your Nortel Networks™ Norstar phone to work on a Mitel Networks 3300 Integrated Communications Platform (3300 ICP). When used with a 3300 ICP, your M7324 phone has 11 fixed-function keys ( SUPERKEY, TRANS/CONF, REDIAL, MESSAGE, HOLD, CANCEL, SPEAKER, UP ARROW, DOWN ARROW, with status indicators.

  • Page 6: Conventions

    Phone buttons Button Number Description Cancel Superkey Hold Prime Line 6-18 Personal Keys 19, 20-22 Unused Down Arrow Up Arrow Redial Transfer/Conference Message Softkeys Phone status indicators When line is Idle Busy Ringing On hold at your set On hold at another set Conventions The following conventions are used in this user guide: Fixed-function keys are identified by bold uppercase letters (for example,...

  • Page 7: Using Your Norstar Phone With The 3300 Citellink Gateway

    Using Your Norstar Phone with the 3300 CITELlink Gateway Please note the following differences in the way your phone now operates: You can program speed call numbers, personal keys as well as enable/disable features using SUPERKEY. To navigate through the menus, use the YES and NO softkeys.

  • Page 8: Customizing Your Phone

    CUSTOMIZING YOUR PHONE Ringer Control To adjust the Ringer Volume while the phone is ringing: Press To adjust the Ringer Pitch or Volume while the phone is idle: 1. Press SUPERKEY. 2. Press the No softkey until "Ringer Adjust?" appears. 3.

  • Page 9: Feature Keys

    Feature Keys To display information about a key: 1. Press SUPERKEY. 2. Press a personal key or REDIAL. 3. Press SUPERKEY. To re-program a personal key: 1. Press SUPERKEY. 2. Press the No softkey until "Personal Keys?" appears. 3. Press the Yes softkey. 4.

  • Page 10: Making And Answering Calls

    MAKING AND ANSWERING CALLS Make a call 1. Lift the handset. 2. If you want to use a Non-Prime Line, press a Line Appearance key. 3. Dial the number, Press a Speed Call key. Press REDIAL. Answer a call Lift the handset. Press the flashing Line appearance key and lift the handset.

  • Page 11: Phonebook

    Phonebook For each letter in the name, press the appropriate key on the keypad until the letter is shown in the display; for example, if the letter C is required, press the digit 2 three times. Use the letter in a name is on the same key as the previous letter, press the softkey before proceeding.

  • Page 12: Speed Call Keys

    Speed Call Keys You may use Speed Call Keys to make a call or to send a string of digits during a call (press a Speed Call Key during a call to send a multi-digit password, for instance). To dial a stored Speed Call number: 1.

  • Page 13: Speed Call - Personal

    Speed Call - Personal Note: Personal Speed Call lists must be configured by the Administrator. To store a personal Speed Call number: 1. Lift the handset. 2. Dial 67. 3. Enter an index number between 00 and 09. 4. Dial the number to be stored (press Hold between digits to create a pause during dialing - press Hold more than once to lengthen the pause).

  • Page 14: Handsfree Operation

    Handsfree Operation To use Handsfree Operation to make calls: 1. If you want to use a Non-Prime Line, press a Line Appearance key. 2. Dial the number. 3. Communicate by using the speaker and the microphone. To use Handsfree Operation to answer calls: 1.

  • Page 15: Auto-Answer

    Auto-Answer To enable or disable Auto-Answer: 1. Press SUPERKEY. 2. Press the No softkey until "Auto Answer?" appears. 3. Do one of the following: To enable Auto-Answer, press the TurnOn softkey. To disable Auto-Answer, press the TurnOff softkey. To answer a call when you hear ringback: Communicate by using the speaker and the microphone.

  • Page 16: Transfer

    Transfer To Transfer an active call: 1. Press TRANS/CONF. 2. Dial the number of the third party. 3. Do one of the following: To complete the Transfer, hang up. To announce the Transfer, wait for an answer, consult, and hang up. To cancel the Transfer, press CANCEL.

  • Page 17: Add Held

    Add Held To move a call on Hold to another line appearance: 1. Press an available line key. 2. Press the Addheld softkey. 3. Press the flashing line key. To add a call on Hold to an existing conversation or conference: 1.

  • Page 18: Call Forward

    Call Forward Call Forward lets you redirect incoming calls to an alternate number. Always redirects all incoming calls regardless of the state of your phone. B-Int redirects internal calls when your phone is busy, and B-Ext redirects external calls when your phone is busy. NA-Int redirects internal calls after several rings if you don't answer, and NA-Ext redirects external calls after several rings if you don't answer.

  • Page 19: Call Forward - Remote

    Call Forward - Remote To forward calls from a remote station to your current location: 1. Press SUPERKEY. 2. Press the No softkey until "Call Forwarding?" appears. 3. Press the Yes softkey. 4. Press the Next softkey until "I Am Here" appears. 5.

  • Page 20: Call Forward - Forced

    Call Forward - Forced To force an incoming call to be forwarded: Press the Forward softkey. Call Forward - Override To override Call Forward and ring a station: 1. Lift the handset. 2. Dial *1*. 3. Dial the extension number. Messaging - Advisory To turn Messaging - Advisory on: 1.

  • Page 21: Messaging - Callback

    Messaging - Callback To leave a message waiting indication on a phone when you hear busy or ringback tone: Press MESSAGE or the Callback softkey. To respond to a message waiting condition on your phone: 1. Press MESSAGE. 2. If a password is required, dial your password and press the Enter softkey.

  • Page 22: Messaging - Cancel Callback

    To set, change, or clear a password (up to 7 digits, not including 0): 1. Press SUPERKEY. 2. Press the No softkey until "Set Password?" appears. 3. Press the Yes softkey. 4. Do one of the following: To enter a new password, enter your password. To change or clear your password, enter your current password.

  • Page 23: Using Advanced Features

    USING ADVANCED FEATURES Account Codes To use Forced Account Codes: 1. Lift the handset. 2. Dial the Account Code digits. 3. Press #. To enter an Account Code during a call: 1. Press SUPERKEY. 2. Press the Yes softkey. 3. Dial the Account Code digits. 4.

  • Page 24: Campon

    Campon To Campon to a busy station: Press the Wait softkey. To retrieve a call when you hear Campon tone: Press the Trade softkey. Do Not Disturb To activate or deactivate Do Not Disturb: Press the Do Not Disturb feature key. Press SUPERKEY.

  • Page 25: Paging

    Paging To use Paging: 1. Lift handset. 2. Press the Pager feature key. 3. Dial the Paging zone number (if required). 4. Make the announcement. Direct Paging Direct Paging allows you to page a party through their phone speaker. If the paged party has Off-Hook Voice Announce enabled, the page will be heard even when the party is on a handset call.

  • Page 26: Reminder

    Reminder To program a Reminder: 1. Press SUPERKEY. 2. Press the No softkey until "Timed Reminder?" appears. 3. Press the Yes softkey. 4. Enter the time in 24-hour format. 5. Press the Save softkey. To view, change, and/or cancel a pending Reminder: 1.

  • Page 27: Group Paging / Meet Me Answer

    Group Paging / Meet Me Answer Group Paging allows you to page a group of telephones through their built-in speakers. You can belong to as many as three paging groups with one group designated as your "prime" group. When you need to respond to a Group Page but don't know the identity or extension number of the paging party, use the Meet Me Answer feature.

  • Page 28: Record A Call

    Record a Call This feature uses your voice mail system to record your phone conversations. Note: You may be required by law to inform the other party that you are recording the conversation. For specific instructions, consult your system administrator. To start recording while on a two-party call: Press the Record Call feature key.
  • Page 29 ®,™ Trademark of Mitel Networks Corporation © Copyright 2003, Mitel Networks Corporation All rights reserved...

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