Call Handling; Hold; Transfer - Mitel Superset 4015 User Manual

CALL HANDLING

Hold

To place a call on Hold:
Press Hold.
To retrieve a call from Hold:
1. Lift the handset.
2. Press the flashing line key.
To retrieve a call from Hold at another station:
Press the flashing line key.
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OR
Dial **1 and the number of the station that placed the call on Hold.

Transfer

To Transfer an active call:
1. Press TRANS/CONF.
2. Dial the number of the third party.
3. Do one of the following:
To complete the Transfer, hang up.
To announce the Transfer, wait for an answer, consult, and hang up.
To cancel the Transfer, press CANCEL.
To transfer an active call during headset operation:
1. Press TRANS/CONF.
2. Dial the number of the third party.
3. To complete the Transfer, press the Release feature key.
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