GE JK3800SHSS Owner's Manual page 28

Troubleshooting tips ... Before you call for service
Problem
Oven light does not
work
Oven will not self-
clean
Excessive smoking
during clean cycle
Excessive smoking
during broiling
Oven door will not
open after a clean
cycle
Oven not clean after
a clean cycle
"CLOSE DOOR
TO CONTINUE
COOKING" show on
display section
DOOR IS LOCKED"
show on display
section
An oven error and
NEEDED" show in
the display
"Burning" or "oily"
odor emitting from
the vent
Strong odor
Fan noise
My oven door glass
appears to be
"tinted" or have a
"rainbow" color. Is
this defective?
Sometimes the
oven takes longer to
preheat to the same
temperature
28
Possible Cause
Light bulb is loose or defective.
Pad operating light is broken.
The temperature is too high to set a
self-clean operation.
Oven controls improperly set.
Excessive soil or grease.
Food too close to burner element.
Oven too hot.
Oven controls improperly set.
Oven was heavily soiled.
The door is open during a cooking or
cleaning feature.
The oven door is locked because
the temperature inside the oven has
not dropped below the unlocking
temperature.
You have a function error code.
If the function code repeats.
This is normal in a new oven and will
disappear in time.
An odor from the insulation around
the inside of the oven is normal for the
first few times the oven is used.
A cooling fan may automatically turn on.
No. The inner oven glass is coated with
a heat barrier to reflect the heat back
into the oven to prevent heat loss and
keep the outer door cool while baking.
Cookware or food in oven
Number of racks in oven
What To Do
Tighten or replace bulb.
Call for service.
Allow the oven to cool and reset the controls.
See the Cleaning the Oven section.
Press the Clear/Off pad. Open the windows to rid the
room of smoke. Wait until the
IS LOCKED display goes off. Wipe up the excess soil
and reset the clean cycle.
Lower the rack position of the food.
Allow the oven to cool below locking temperature.
See the Cleaning the Oven section.
Clean up heavy spillovers before starting the clean cycle.
Heavily soiled ovens may need to self-clean again or for
a longer period of time.
Close the oven door.
Press the Clear/Off pad. Allow the oven to cool.
Press the Clear/Off pad. Allow the oven to cool for one
hour. Put the oven back into operation.
Disconnect all power to the oven for at least 30 seconds
and then reconnect power. If the function error code
repeats, call for service.
To speed the process, set a self-clean cycle for a
minimum of 3 hours. See the Cleaning the Oven section.
This is temporary and will go away after several uses or
a self-clean cycle.
This is normal. The cooling fan will turn on to cool
internal parts. It may run for up to 1-1/2 hours after the
oven is turned off.
This is normal. Under certain light or angles, you may
see this tint or rainbow color.
The cookware or food in the oven will cause the oven to
take longer to preheat. Remove items to reduce preheat
time.
Adding more racks to the oven will cause the oven to
take longer to preheat. Remove some racks.
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