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If you need service or assistance, we suggest
you follow these four steps:
1. Before calling
for assistance..
.3. If you need service*.
. .
Performance
problems
often re-
sult from little things you can find
and fix yourself
without
tools of any
kind.
IF YOUR WASHER DOES NOT FILL:
l
Is the power
supply
cord
plugged
in?
l
Are both water
faucets
open?
l
Are fuses blown
or circuit-breaker
tripped?
l
Are the water
supply
hoses
kinked?
l
Is the Cycle
Control
Knob set and
pulled
out?
IF YOUR WASHER DOES NOT SPIN:
l
Is the lid closed?
l
Is the power
supply
cord
plugged
in?
l
Is a fuse blown
or circuit-breaker
tripped?
IF YOUR WASHER STOPS
DURING A CYCLE:
l
Remember,
the washer
pauses
briefly at different
times in each
cycle.
These pauses are normal.
MAKE SURE THE DRAIN HOSE IS
HIGHER THAN THE WATER LEVEL IN
THE WASHER. IF IT ISN'T...
l
The washer
may seem to be
draining
during
wash and rinse
cycles.
l
Water can siphon
out (See "ln-
stallation
Instructions:')
2. If you need assistance*...
Call Whirlpool
COOL-LINE'
serv-
ice assistance
telephone
number.
Dial free from:
Continental
U.S. . (800) 253-1301
Michigan
. . . . . . (800) 632-2243
Alaska
& Hawaii
(800) 253-1121
and talk with one ofourtrained
Con-
sultants
The Consultant
can instruct
you in how to obtain
satisfactory
op-
eration
from
your
appliance
or, If
SelViCe
is
necessary,
recommend
a
qualified
service
company
in your
area.
emP
Whirlpool
has
Whifl
d
01
1 ~~~t~~r~~hi:,$
~ TECH-CARE" Serv-
TEC//-CARE
ice Companies.
, FRAHCHISE~S~~RV'CE
1 TECH-CARE
serve
ice technicians
are trained
to fulfill
the product
warranty
and
provide
after-warranty
service,anywhere
in
the United
States.
To locate
TECH-
CARE service
in your area,
call
our
COOL-LINE
service
assistance
tele-
phone
number
(see Step 2) or look in
your
telephone
directory
Yellow
Pages under,
iPAHC"lSE"
TEW CI\RESER"lCL
\t w,r i ~'OMPANIE.5
XII FERVICE
co
121 Maple
999-9999
-1. If you have a problem*...
Call
our COOL-LINE
service
as-
sistance
telephone
number
(see
Step 2) and talk with one of our Con-
sultants,
or if you prefer, write to:
Mr. Stephen
E. Upton, Sr. Vice Presideni
Whirlpool
Corporation
Administrative
Center
2000 US-33 North
Benton Harbor, MI 49022
-If you must call or write, please
pro-
vide.
model
number,
serial
number,
date
of purchase,
and
a complete
description
of the problem.
This in-
formation
is
needed
in order
to bet-
ter
respond
to your
request
for
assistance
FSP IS a reglsleted
trademark
0
of Viihlrlpool
Corpotatlon
for
quality
parts
Look for this
FSP
symbol
of quality
whenever
you Teed
a replacement
part
8
for your Whirlpool
appliance
FSP
replacement
parts
iyli fit right and work right
because
they are
Tade
lo the same
exacting
speclflcatlons
A&
to butId every
new WhIrlpool
appliance
11
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