BMW 3 SERIES Owner's Manual page 169

Communications
> In addition, the optional Convenience Plan
offers Concierge service and information on
route planning, the traffic situation and
weather. Using Critical Calling, a limited
number of calls can be made via the BMW
Assist Response Center, for example if the
mobile phone is not available or discharged.
Press the SOS button to contact the
BMW Assist Response Center.
BMW TeleServices
General information
TeleServices supports communication with
your BMW center.
> Data on the vehicle's service requirements
can be sent directly to the BMW center. In
this way, the BMW center can plan its work
in advance. This shortens the duration of
the service appointment.
> In the event of a breakdown, data on the
vehicle's condition can be sent directly to
Roadside Assistance. It may be possible to
correct some malfunctions immediately.
> The service varies by country.
>
Connection may incur charges.
> Services may be restricted abroad.
Requirements
> Vehicle is equipped with the preparation for
mobile phone Business.
>
BMW Assist is activated.
If BMW Assist is not activated, then a
mobile phone that is recommended by
BMW for TeleServices and is configured for
mobile data communication must be con-
nected to the vehicle.
> SIM card is enabled for toll-free service
phone numbers.
> Wireless reception is available.
> Ignition switched on.
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Using BMW TeleServices
BMW TeleService is generally activated in the
vehicle.
If TeleService is not activated, it is still possible
to establish a voice contact to the BMW Group
Mobile Service.
For additional uses or to deactivate the ser-
vices, consult your BMW center or contact Cus-
tomer Relations.
Activating or updating BMW
TeleService or BMW Assist
BMW TeleService or BMW Assist must be acti-
vated before their services can be used.
1. Switch on radio readiness or ignition.
2. Press the button.
3.
Press the button.
4.
Press the button.
5.
Press the button.
6.
Press the button.
BMW TeleService and where appropriate
BMW Assist are activated and the data
exchange with BMW Service begins. The
activation process takes a few minutes. The
respective status appears on the display.
Concierge service
The Concierge service of BMW Assist will
inform you, for example, about upcoming
events, filling station, or hotels and supplies you
with their phone numbers and addresses. Many
hotels can be booked directly through the BMW
Assist Concierge service. Use of the Concierge
service requires an additional activation by the
BMW Assist Response Center.