Ritron Q Series Owner's Manual

2-way radio transceiver - callbox
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Q
Ritron Pub. 14500089
© 2015 Ritron, Inc. All rights reserved. Ritron, Patriot, Jobcom, OutPost,
GateGuard, Quiet Call and Quick Assist are registered trademarks of Ritron, Inc.
Quick Talk, Liberty and RadioNexus are trademarks of Ritron, Inc.
For the right Wireless Solutions for your communication needs.
P.O. Box 1998 · Carmel, Indiana 46082-1998 · Ph: 317-846-1201 · Fax: 317-846-4978
S
ERIES
O
WNER
Call 800-USA-1-USA
Email: ritron@ritron.com · www.ritron.com
'
M
S
ANUAL
Rev. B
08/15

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Summary of Contents for Ritron Q Series

  • Page 1 Rev. B 08/15 © 2015 Ritron, Inc. All rights reserved. Ritron, Patriot, Jobcom, OutPost, GateGuard, Quiet Call and Quick Assist are registered trademarks of Ritron, Inc. Quick Talk, Liberty and RadioNexus are trademarks of Ritron, Inc. Call 800-USA-1-USA For the right Wireless Solutions for your communication needs.
  • Page 2: Table Of Contents

    Programmable Features profitability of any organization by providing instant voice communications between employees throughout the PC P ....22 ROGRAMMABLE ERIES ALLBOX EATURES workplace .............. 22 Glossary of Terms Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com...
  • Page 3: Q-Series Callbox Models

    Decode, Voice Messages, Companding, Sensor Input, and a Relay Switch Closure. OPTIONAL ACCESSORY EQUIPMENT Several options are available for the Ritron Q-Series Callbox. These options, individually, or in combination with one another can greatly enhance the functionality of the callbox as well as the overall communication system. Available options include: ...
  • Page 4: About The Q-Series Callbox

    ALLBOX The Q-Series Callbox is a 2-way radio transceiver used to communicate directly with portable, mobile and stationary radios; or through radio repeaters with Ritron PC Programming software. Each callbox is equipped with the following features or capabilities.  Field Programming. Field programming allows you to quickly program your radio in the field without the need for a PC programmer.
  • Page 5: Xposure To Adio Requency

    The Q-Series Callbox must be powered with Alkaline batteries ONLY, or alternatively, with an external 12 VDC power supply, order Ritron model RPS-EXPO 110 VAC to 12 VDC cube power supply. When using an external 12 VDC supply, the Alkaline batteries can be used as back-up.
  • Page 6: Installation Instructions

    Note: An additional hole, strain relief, or conduit will need to be installed into the callbox. Refer to page 32 of this manual for complete installation instructions of Ritron PN 60201124 Interface Cable. The unit may be powered by an external source of +12 VDC. This source should be filtered, with minimum noise and hum, and capable of supplying at least 1 Ampere.
  • Page 7: Using External +12 Vdc Power Without Battery Back-Up

    The programmed period of no activity necessary before the unit turns itself off is called the RQX Reset Time. RQX Reset Time and Automatic Turn-Off can both be Field programmed, or PC programmed by the factory or your Ritron dealer via the Ritron RQX Series PC Programmer.
  • Page 8: External Antenna Connector Anda

    Antenna Selector Jumper into the “SMB” position. Antenna Selector Refer to page 9 of this manual for installation of Ritron PN Jumper Setting 60201125. This optional cable assembly provides an external BNC The position of the connector for use with an external antenna.
  • Page 9: Callbox Controls And Connectors

    Program Display Antenna Jumper Program Button Microphone On/PTT Connector (PCB back side Input/Output Connector D-Cell Battery Holder with Batteries Installed Relay Polarity Jumper Relay Battery Mating Connectors Sensor Turn-On Jumper Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com...
  • Page 10: Q-Series Callbox Installation I Coverage

    COVERAGE Depending on the unit location and installation, the Q-Series Callbox can cover up to 1 mile line of sight. To increase range, use an external antenna that is mounted higher. Contact RITRON for a RAM-1545 Magnet Mounted Antenna. PTIONAL...
  • Page 11: Optional Q-Series Xternal Nstructions

    6. With the external antenna con- nected to the BNC connector, tightly wrap the entire connection with the black silicon tape included in the 60201125 antenna connector kit. Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com...
  • Page 12 Set switch output operation.  Reset RQX to Factory default programming.  Record and Playback Voice Messages. Enter the desired Speaker Volume Level as a 2–digit number from 05 – 99. Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com...
  • Page 13: Field Programming

    18. Once you have made your final program entry, press the ON/PTT button a final time to turn the radio off. Turn the radio back on for normal operation. Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com...
  • Page 14: Able Rogrammable Requency

    12.5 457.7625 12.5 cannot be changed via field program- 466.2375 12.5 457.8625 12.5 ming. Code 999 will appear when read 466.2625 12.5 461.3175 12.5 out. 466.2875 12.5 464.8375 12.5 Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com...
  • Page 15: Canadian Frequency Codes

    151.4 241.8 229.1 100.0 156.7 250.3 254.1 103.5 162.2 69.4 No Tone 3: P DQC T ......ABLE ROGRAMMABLE IGITAL ODES Code Code Code Code Code Code Code Code Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com...
  • Page 16: How To Field Program 2-Tone , Dtmf

    Continue entering up to seven digits. Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com...
  • Page 17 GateGuard On/Off Your Ritron dealer can PC program the callbox to additional features associated with the 2-tone, DTMF or Selcall decode function. Contact your Ritron dealer for details. When the callbox is programmed for 2-Tone Decode operation, it is recommended that you do NOT use QC Tone Codes greater than “23”...
  • Page 18 Code is received, and opened when the correct 2-Tone, DTMF or Selcall Secondary Decode Code is received.  KEY: The Callbox is set from the factory with these options enabled. ‡ Available in Q7-Series Advanced Feature models only. Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com...
  • Page 19: Codes

    Listen In 20 seconds received. Listen In 30 seconds  KEY: The Callbox is set from the factory with these options enabled. ‡ Available in Q7-Series Advanced Feature models only. Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com...
  • Page 20: How To Field Program Dtmf Or

    14. Once you have made your final program entry, press the ON/PTT button a final time to turn the radio off. Turn the radio back on for normal operation. Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com...
  • Page 21: How To Field Program Featurec

    12. Once you have made your final program entry, press the ON/PTT button a final time to turn the radio off. Turn the radio back on for normal operation. Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com...
  • Page 22: Able Dvanced Eature Odes

    Sensor Detect Off ‡ Low Battery Power Fail  KEY: The Callbox is set from the factory with these options enabled. ‡ Available in Q7-Series Advanced Feature models only. Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com...
  • Page 23 (2) If the RX and TX tone code is not the same, or if DCS is inverted you will get an ERROR indication (3) Primary Decode code will be displayed. (4) ERROR indication will be displayed if not a Field Programming value (has been PC programmed) Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com...
  • Page 24: Glossary Of Terms

    Field Programmed (FP) by you without using special tools, while other features can only be Programmed (PC) with a PC and RQX Series PC Programmer RQX-PCPS-1.0 or higher. Contact your Ritron dealer or the factory for details. G l o s s a r y o f T e r m s Intercom Mode The Automatic Turn-Off feature has been disabled and the Callbox is able to receive calls at any time.
  • Page 25  KEY: Feature is Field Programmable. ‡ Available in Q7-Series Advanced Feature models only. Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com...
  • Page 26: Ntercom Lways Rogramming

    ROGRAMMING The Q-Series Callbox can be Field or PC programmed by the factory or by your Ritron dealer to operate as a two-way intercom. When operating as an intercom the Automatic Turn-Off must be DISABLED so that the radio will remain ON in a “intercom” mode.
  • Page 27: Evice ) (Q7-Series Only )

    PC programmed for separate OPEN and CLOSE codes. Field programming offers 3-7 digit DTMF or Selcall codes, or nine 2-tone codes that correspond to field programmable 2-tone codes available in select RITRON portable and base radios.
  • Page 28: 2-Tone , Dtmf Or Selcall Decode

    2 - T o n e T a b l e # ................... . ( Field or PC Programmable) The Q-Series Callbox comes equipped with 9 pre-determined 2-Tone codes that correspond to table codes that certain RITRON portable and base radios can send.
  • Page 29: Utomatic Oice Essages

    Will be sent automatically at the end of any Callbox transmission if low battery voltage is detected. The message is appended to the existing transmission, and the Call Tone and Voice Alert Message will only be sent if it was a part of the existing transmission. Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com...
  • Page 30: Utomatic Id Rend

    Automatic ID Re-Send set to 1 Here is how it will operate:  A guest presses the Callbox On/PTT button and the Greeting Message “Welcome to Ritron, someone will be with you shortly” is heard on the Callbox speaker. ...
  • Page 31: Ow To Ecord Aoice Essage

    13. Once you have recorded your final message, press the ON/PTT button a final time to turn the radio off. Turn the radio back on for normal operation. Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com...
  • Page 32: Ow To Lay Aoice Essage

    If you decide not to use a voice message that is already recorded, it can be easily erased via field programming. Follow the “How to Play a Voice Message” instructions above using the Erase Code specified in Table Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com...
  • Page 33: Onfiguring The Callbox For A Gate Eries Only )

    MOUNTING the Q7-Series CALLBOX: Ritron 6-conductor interface cable (60201124) is included with each Q7-Series callbox. Due to the wide variety of installation possibilities, RITRON does not install the cable required to bring external connections into the Callbox.
  • Page 34: Gateguard Application

    Do not tighten the Cable Tie holder as shown. at this time.  Tighten the Tie Wrap after the battery holder is installed. Connect the 6-Conductor cable to the RQX Q-Series radio. Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com...
  • Page 35: Eries Only )

    The callbox immediately leaves Battery Saver mode any time the ON/PTT Button is pressed or a signal is received, and will not return to Battery Saver until the period of no activity exceeds the RQX Reset Time. Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com...
  • Page 36 This will not allow you to transmit when another user is already transmitting on your radio frequency, even if they are using a different tone code. The radio will beep a series of long, low tones (like a busy signal) while the ON/PTT button is held down. Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com...
  • Page 37: Fcc Licensing

    To get an FCC license for VHF or UHF frequencies, submit FCC application Form 601. Your Ritron dealer can help you with this process. H o w t o O b t a i n a n F C C R a d i o L i c e n s e Because your Ritron radio operates on Private Land Mobile frequencies, it is subject to the Rules and Regulations of the FCC, which requires all operators of these frequencies to obtain a station license before operating their equipment.
  • Page 38: Warranty

    • Installation, maintenance or service of the product, unless this is covered by a separate written agreement with RITRON; • Any products not furnished by RITRON which are attached or used with the covered product, or defects or damage from the use of the covered product with equipment that is not covered (such as defects or damage from the charging or use of batteries other than with covered product);...

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