Samsung SM-T350 User Manual
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Samsung SM-T350 User Manual

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SM-T350
User Manual
English (CA). 05/2015. Rev.1.0
www.samsung.com

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Summary of Contents for Samsung SM-T350

  • Page 1 SM-T350 User Manual English (CA). 05/2015. Rev.1.0 www.samsung.com...

  • Page 2: Table Of Contents

    Table of Contents Read me first Network connectivity Wi-Fi Getting started Motions & usability features Package contents Device layout Motions and gestures Charging the battery Multi window Using a memory card Turning the device on and off Personalizing Locking and unlocking the screen Managing the Home and Apps screens Setting wallpaper and ringtones Basics...
  • Page 3 Table of Contents Camera Device & data manager Basic shooting Transferring data from your previous device Shooting modes Using the device as a removable disk Camera settings for data transfer Updating the device Backing up and restoring data Gallery Performing a data reset Viewing content on the device Settings Useful apps and features...

  • Page 4: Read Me First

    Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.
  • Page 5 Read me first Instructional icons Warning: situations that could cause injury to yourself or others Caution: situations that could cause damage to your device or other equipment Note: notes, usage tips, or additional information...

  • Page 6: Getting Started

    • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

  • Page 7: Device Layout

    Getting started Device layout Light sensor Front camera Microphone Power button Touch screen Volume button Memory card slot Home button Recent apps button Back button Headset jack Multipurpose jack GPS antenna Push clip Rear camera Push clip Speaker...
  • Page 8 • Do not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery. • Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction. • Do not allow water to contact the touch screen. The touch screen may malfunction in humid conditions or when exposed to water.

  • Page 9: Charging The Battery

    Use the charger to charge the battery before using it for the first time. A computer can be also used to charge the battery by connecting them via the USB cable. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
  • Page 10 • If the device is not charging properly, take the device and the charger to a Samsung Service Centre. After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket.

  • Page 11: Installing Memory Card

    Getting started Using a memory card Installing a memory card Your device accepts memory cards with maximum capacity of 128 GB. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.

  • Page 12: Removing The Memory Card

    Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or can damage the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

  • Page 13: Turning The Device On And Off

    Getting started Turning the device on and off Press and hold the Power button for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on- screen instructions to set up your device.

  • Page 14: Basics

    Basics Using the touch screen • Do not allow the touch screen to come into contact with other electrical devices. Electrostatic discharges can cause the touch screen to malfunction. • To avoid damaging the touch screen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 15 Basics Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options. Dragging To move an item, tap and hold it and drag it to the target position.
  • Page 16 Basics Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return. Flicking Flick left or right on the Home screen or the Apps screen to see another panel. Flick up or down to scroll through a webpage or a list of items, such as contacts. Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part.

  • Page 17: Home Screen Layout

    Basics Home screen layout Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen. To view other panels, scroll left or right, or tap one of the screen indicators at the bottom of the screen.
  • Page 18 Basics Home screen options On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options.

  • Page 19: Apps Screen

    Basics Apps screen The Apps screen displays icons for all apps, including newly installed apps. On the Home screen, tap Apps to open the Apps screen. To view other panels, scroll left or right, or select a screen indicator at the bottom of the screen. To customize the Apps screen, refer to Managing the Apps screen.

  • Page 20: Indicator Icons

    Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.

  • Page 21: Notifications Panel

    Basics Notifications panel Using the notifications panel When you receive new notifications, such as messages, indicator icons appear on the status bar. To see more information about the icons, open the notifications panel and view the details. To open the notifications panel, drag the status bar downwards. To close the notifications panel, drag the bar from the bottom of the screen upwards.
  • Page 22 Basics Rearranging quick setting buttons To rearrange quick setting buttons on the notifications panel, tap EDIT, tap and hold an item, drag the item to another location, and then tap DONE. Using the quick setting buttons You can activate or deactivate some features on the notifications panel. Tap the following options to activate or deactivate them.

  • Page 23: Opening Apps

    To close all running apps, tap CLOSE ALL. Installing or uninstalling apps Samsung Galaxy Apps Use this app to purchase and download apps. Tap Galaxy Apps on the Apps screen.

  • Page 24: Play Store

    Basics Play Store Use this app to purchase and download apps. Tap Play Store on the Apps screen. Installing apps Browse apps by category or tap to search for a keyword. Select an app to view information about it. To download free apps, tap INSTALL. To purchase and download apps where charges apply, tap the price and follow the on-screen instructions.

  • Page 25: Entering Text

    Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create memos, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Delete a preceding character.
  • Page 26 Basics • : Switch to handwriting mode. Switch to the standard keyboard. • : Add an item from the clipboard. • : Enter emoticons. • : Switch to the floating or split keyboard. • : Change the keyboard settings. Dictionary Look up definitions for words while using certain features, such as when browsing webpages.

  • Page 27: Copying And Pasting

    Basics Copying and pasting Tap and hold over text. to select the desired text, or tap Select all to select all text. Drag Tap Copy or Cut. The selected text is copied to the clipboard. Place the cursor where the text is to be inserted and tap → Paste. To paste text that you have previously copied, tap →...

  • Page 28: My Files

    Basics My Files Use this app to access various files stored in the device or in other locations, such as cloud storage services. Tap My Files on the Apps screen. Search for files or folders. Access additional options. View recent files. View files by categories.

  • Page 29: Power Saving Feature

    Basics Power saving feature Power saving mode Save the battery power by limiting the device’s functions. On the Apps screen, tap Settings → Battery → Power saving mode, and then tap the switch to activate it. To automatically activate power saving mode when the remaining battery power reaches the preset level, tap Start power saving and select an option.

  • Page 30: Network Connectivity

    Network connectivity Wi-Fi Connect the device to a Wi-Fi network to use the Internet or share media files with other devices. Refer to Wi-Fi for additional options. Turn off Wi-Fi to save the battery when not in use. On the Apps screen, tap Settings → Wi-Fi, and then tap the switch to activate it. Select a network from the Wi-Fi networks list.

  • Page 31: Motions & Usability Features

    Motions & usability features Motions and gestures Excessive shaking or impact on the device may result in unintended inputs. Control motions properly. Mute On the Apps screen, tap Settings → Motions and gestures, and then tap the Mute switch to activate it.
  • Page 32 Motions & usability features Palm swipe to capture On the Apps screen, tap Settings → Motions and gestures, and then tap the Palm swipe to capture switch to activate it. Place the side of your hand on the screen and sweep it across the screen from the right to the left or vice versa to capture a screenshot.

  • Page 33: Multi Window

    Motions & usability features Multi window About Multi window Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view to open the list of recently used apps.
  • Page 34 Motions & usability features Using additional options When using apps in the split screen view, select an app window and tap the circle between the app windows to access the following options: • : Switch locations between app windows. • : Drag and drop text or copied images from one window to another.
  • Page 35 Motions & usability features • : Minimize the window. • : Maximize the window. • : Close the app. Adjusting the window size Drag the circle between the app windows up or down to adjust the size of the windows. Pop-up view On the Apps screen, launch an app to use in the pop-up view.
  • Page 36 Motions & usability features Moving pop-up windows To move a pop-up window, tap and hold the circle on a window and drag it to a new location. Launching the pop-up view from the split screen view On the split screen view, tap an app window to launch it in the pop-up view. Tap and hold the circle between the app windows.

  • Page 37: Personalizing

    Personalizing Managing the Home and Apps screens Managing the Home screen Adding items Tap and hold an app or a folder from the Apps screen, and then drag it to the Home screen. To add widgets, open the Home screen, tap and hold an empty area, tap Widgets, tap and hold a widget, and then drag it to the Home screen.

  • Page 38: Setting Wallpaper And Ringtones

    Personalizing Managing panels On the Home screen, tap and hold an empty area to add, move, or remove a panel. To add a panel, scroll left to the last panel, and then tap To move a panel, tap and hold a panel preview, and then drag it to a new location. To remove a panel, tap and hold a panel preview, and then drag it to Remove at the top of the screen.

  • Page 39: Changing The Screen Lock Method

    On the Apps screen, tap Settings → Lock screen and security → Screen lock type, and then select a screen lock method. The device requires an unlock code whenever unlocking it. If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it. Pattern Draw a pattern by connecting four dots or more, and then draw the pattern again to verify it.

  • Page 40: Private Mode

    Personalizing Private mode Hide personal content in your device to prevent others from accessing it. In private mode, you can hide items in Gallery, Video, Music, My Files, and Internet. Activating private mode On the Apps screen, tap Settings → Privacy → Private mode, and then tap the switch to activate it.
  • Page 41 Personalizing Viewing hidden content You can view hidden items only when private mode is activated. On the Apps screen, tap Settings → Privacy → Private mode, and then tap the switch to activate it. Follow the on-screen instructions to enter the preset private mode access code. On the Apps screen, tap My Files →...

  • Page 42: Multiple Users

    Personalizing Multiple users Set up additional user accounts for other users to use the device with personalised settings, such as email accounts, wallpaper preferences, and more. Following types of user accounts are available. • Owner: The owner account is created only when setting up the device for the first time, and cannot be created more than one.

  • Page 43: Setting Up Accounts

    Personalizing Managing users When using the owner account, you can delete accounts or change the settings for restricted accounts. To change the settings, on the Apps screen, tap Settings → Users and tap next to an account. Then, select or deselect apps and content to allow or restrict the account’s access to them.

  • Page 44: Contacts

    Contacts Adding contacts Moving contacts from other devices You can move contacts from other devices to your device. Refer to Transferring data from your previous device for more information. Creating contacts manually On the Apps screen, tap Contacts. and enter contact information. •...

  • Page 45: Searching For Contacts

    Contacts Searching for contacts On the Apps screen, tap Contacts. Use one of the following search methods: • Scroll up or down the contacts list. • Drag a finger along the index at the left side of the contacts list to scroll through it quickly.

  • Page 46: Basic Shooting

    Camera Basic shooting Taking photos or recording videos Tap Camera on the Apps screen. Tap the image on the preview screen where the camera should focus. to take a photo or tap to record a video. • Spread two fingers apart on the screen to zoom in, and pinch to zoom out. •...

  • Page 47: Shooting Modes

    Camera Launching Camera on the locked screen To quickly take photos of special moments, launch Camera on the locked screen. On the locked screen, drag outside the large circle. This feature may not be available depending on the region or service provider. Camera etiquette •...
  • Page 48 Camera Continuous shot Use this mode to take a series of photos of moving subjects. On the Apps screen, tap Camera → MODE → Continuous shot. Tap and hold to take several photos continuously. Beauty face Use this mode to take a photo with lightened faces for gentler images. On the Apps screen, tap Camera →...

  • Page 49: Camera Settings

    Camera Camera settings On the Apps screen, tap Camera → SETTINGS. Not all of the following options are available in both still camera and video camera modes. • Picture size (rear) / Picture size (front): Select a resolution. Higher resolutions result in higher quality photos, however they will take up more memory.

  • Page 50: Gallery

    Gallery Viewing content on the device On the Apps screen, tap Gallery and select an image or a video. Video files show the icon on the preview thumbnail. To hide or show the menus, tap the screen. Move to the previous screen. Access additional options.

  • Page 51: Useful Apps And Features

    Useful apps and features S Finder Use this app to search for content on the device. You can apply various filters and view the search history. Open the notifications panel and tap S Finder. Searching for content Tap the search field and enter a keyword, or tap and say a keyword.

  • Page 52: Syncing Events And Tasks With Your Accounts

    Useful apps and features Enter event details. Enter a title. Select a calendar to use or Set a start and end date for the sync with. event. Set a reminder for the event. Enter the location of the event. Attach a map showing the Add more details.

  • Page 53: Email

    Useful apps and features Email Setting up email accounts Tap Email on the Apps screen. Set up an email account when opening Email for the first time. Enter the email address and password. Tap NEXT for a private email account or tap MANUAL SETUP for a company email account.

  • Page 54: Reading Emails

    Useful apps and features Reading emails Tap Email on the Apps screen. Select an email account to use, and new emails are retrieved. Tap an email to read. Go to the previous or next email. Access additional options. Add this email address to the contacts list or view other options.

  • Page 55: Internet

    Useful apps and features Internet Tap Internet on the Apps screen. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. Refresh the current webpage. Move to the previously-visited Access additional options.

  • Page 56: Music

    Useful apps and features Music Playing music Tap Music on the Apps screen. Select a music category, and then select a song to play. Access additional options. Open the playlist. Set the file as your favourite Adjust the volume. song. Turn on shuffle.

  • Page 57: Video

    Useful apps and features Video Playing videos Tap Video on the Apps screen. Select a video to play. Open the playlist. Access additional options. Pause and resume playback. Move forwards or backwards by dragging the bar. Adjust the volume. Move the control panel Move the control panel to the right.

  • Page 58: Clock

    Useful apps and features Clock ALARM On the Apps screen, tap Clock → ALARM. Setting alarms Set an alarm time and tap OPTIONS to set other various alarm options, and then tap SAVE. To open the keypad to enter an alarm time, tap KEYPAD. To activate or deactivate alarms, tap next to the alarm in the alarms list.

  • Page 59: Calculator

    Useful apps and features STOPWATCH On the Apps screen, tap Clock → STOPWATCH. Tap START to time an event. Tap LAP to record lap times. Tap STOP to stop timing. To clear lap times, tap RESET. TIMER On the Apps screen, tap Clock → TIMER. Set the duration, and then tap START.

  • Page 60: Smart Manager

    Useful apps and features Searching for memos Tap SEARCH on the memos list and enter a keyword to search for memos that include the keyword. Smart Manager The Smart manager provides an overview of the status of your device’s battery, storage, RAM, and system security.

  • Page 61: Google Apps

    Useful apps and features Storage Check the status of used and available memory capacity. You can delete unused and residual files or uninstall apps that you do not use any more. Check the amount of available RAM. You can close background apps and reduce the amount of RAM you are using to speed up your device.

  • Page 62: Play Music

    Useful apps and features Maps Find your location on the map, search for locations, and view location information for various places. Play Music Discover, listen to, and share music on your device. Play Movies Watch videos stored on your device and download various content to watch from Play Store. Play Books Download various books from Play Store and read them.

  • Page 63: Voice Search

    Useful apps and features Hangouts Chat with your friends individually or in groups and use images, emoticons, and video calls while you are chatting. Google Search quickly for items on the Internet or your device. Voice Search Search quickly for items by saying a keyword or phrase. Google Settings Configure settings for some features provided by Google.

  • Page 64: Connecting With Other Devices

    Bluetooth creates a direct wireless connection between two devices over short distances. Use Bluetooth to exchange data or media files with other devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth.

  • Page 65: Sending And Receiving Data

    Connecting with other devices Pairing with other Bluetooth devices On the Apps screen, tap Settings → Bluetooth, and then tap the switch to activate it. The detected devices are listed. If the device you want to pair with is not in the list, turn on its visibility option.

  • Page 66: Wi-Fi Direct

    Connecting with other devices Receiving an image When another device sends you an image, accept the Bluetooth authorization request. You can view received images in Gallery. Unpairing Bluetooth devices On the Apps screen, tap Settings → Bluetooth. The device displays the paired devices in the list. next to the device’s name to unpair.
  • Page 67 Connecting with other devices Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. Sending an image On the Apps screen, tap Gallery. Select an image.

  • Page 68: Quick Connect

    When the panel opens, the Wi-Fi and Bluetooth features are activated automatically and the device searches for nearby devices. If you have installed Samsung Link on your device, the list of devices registered with Samsung Link will appear at the top of the screen.

  • Page 69: Sidesync 3.0

    You can also control your tablet’s screen with a virtual screen on a computer via Wi-Fi or a USB cable. Download and install SideSync 3.0 from the Samsung website on the computer. For more information, refer to the help menu on the virtual screen.
  • Page 70 Connecting with other devices Connecting your tablet and a smartphone On your tablet, tap SideSync 3.0 on the Apps screen. Launch SideSync 3.0 on a smartphone. The tablet searches for available smartphones automatically. Select one of the detected smartphones. Tap OK on the smartphone screen.
  • Page 71 Connecting with other devices The smartphone’s virtual screen is displayed on your tablet and the smartphone’s screen is turned off.
  • Page 72 Connecting with other devices Using the virtual smartphone screen Browse the screen and use apps in the virtual smartphone screen. You can send or receive messages, or chat with others. • Some features, such as Screen Mirroring, may not work in the virtual smartphone screen.
  • Page 73 Connecting with other devices Moving the virtual smartphone screen Tap and drag the top edge of the virtual smartphone screen to move it to another location. Adjusting the size of the virtual smartphone screen Tap and hold at the bottom right of the virtual smartphone screen. When the frame appears, drag the frame to adjust the size.
  • Page 74 Connecting with other devices Switching between the smartphone screen and the virtual smartphone screen It is not possible to use the smartphone screen and the virtual smartphone screen at the same time. When you are using the virtual smartphone screen on the tablet, the smartphone screen turns off.

  • Page 75: Copying Files Between Devices

    Connecting with other devices Copying files between devices Copying files from the smartphone to the tablet Tap and hold a file on the virtual smartphone screen. Select the files to copy, tap and hold any selected file, and then drag it to the tablet’s screen.

  • Page 76: Screen Mirroring

    Connecting with other devices Screen Mirroring About Screen Mirroring Use this feature to connect your device to a large screen with an AllShare Cast dongle or HomeSync and then share your contents. Screen Mirroring -enabled devices (AllShare Cast dongle, HomeSync) •...

  • Page 77: Viewing Content On A Tv

    Connecting with other devices Viewing content on a TV Before you connect your device to a TV, connect the screen mirroring-enabled device to the TV. To set up the connection, refer to the device’s user manual. The following actions are an example of viewing content on a TV connected via an AllShare Cast dongle.

  • Page 78: Mobile Printing

    Connecting with other devices Mobile printing Connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to. On the Apps screen, tap Settings →...

  • Page 79: Device & Data Manager

    Device & data manager Transferring data from your previous device You can transfer data from a previous device to your new device via Samsung Smart Switch. The following versions of Samsung Smart Switch are available. • Mobile version (Smart Switch Mobile): Transfer data between mobile devices. You can download the app from Galaxy Apps or Play Store.
  • Page 80 Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the USB cable.

  • Page 81: Using The Device As A Removable Disk For Data Transfer

    Device & data manager Using the device as a removable disk for data transfer Move audio, video, image, or other types of files from the device to the computer, or vice versa. Do not disconnect the USB cable from the device when you are transferring files. Doing so may cause data loss or device damage.

  • Page 82: Backing Up And Restoring Data

    To set the device to automatically back up data, tap the Auto back up switch to activate it. To restore data using a Samsung account, tap Restore. Current data will be deleted from the device to restore the selected items.

  • Page 83: Performing A Data Reset

    Device & data manager Using a Google account On the Apps screen, tap Settings → Backup and reset, and then tap the Back up my data switch to activate it. Tap Backup account and select an account as the backup account. To restore data using a Google account, tap the Automatic restore switch to activate it.

  • Page 84: Settings

    Settings About Settings Use this app to configure the device, set app options, and add accounts. Tap Settings on the Apps screen. To search for settings by entering keywords, tap SEARCH. Connections Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.

  • Page 85: Data Usage

    Settings Data usage Keep track of your data usage amount. On the Settings screen, tap Data usage. To use more options, tap MORE. • Restrict networks: Set the device to disable sync in the background while using Wi-Fi network. More connection settings Customize settings to control networks.

  • Page 86: Device

    Settings Device Sounds and notifications Change settings for various sounds on the device. On the Settings screen, tap Sounds and notifications. • Sound mode: Set the device to use sound mode or silent mode. • Volume: Adjust the volume level for music and videos, system sounds, and notifications. •...

  • Page 87: Application Manager

    Settings Motions and gestures Activate the motion recognition feature and change the settings that control motion recognition on your device. On the Settings screen, tap Motions and gestures. • Mute: Set the device to mute alarms by using palm motions or placing the device face down.

  • Page 88: Personal

    • Device security: Scan for and remove malware from the device. You can also activate the real-time scanning feature to block phishing attacks and malicious websites. • Find My Mobile: Access the Find my mobile website (findmymobile.samsung.com). You can track and control your lost or stolen device from the Find my mobile website.
  • Page 89 Settings Accessibility Use this feature to improve accessibility to the device. On the Settings screen, tap Accessibility. • Vision: Customize the settings to improve accessibility for visually impaired users. – Voice Assistant: Activate Voice Assistant, which provides voice feedback. – Voice Assistant help: View help information to learn how to use Voice Assistant. –...
  • Page 90 – Turn off all sounds: Set the device to mute all device sounds, such as media sounds. – Samsung subtitles (CC): Set the device to display closed captions on content supported by Samsung and to change the closed caption settings.

  • Page 91: System

    Change the settings for managing settings and data. On the Settings screen, tap Backup and reset. • Back up my data: Back up your personal information and app data to the Samsung server. You can also set the device to automatically back up data.
  • Page 92 Settings • Google voice typing: Change the voice input settings. • Voice input: Change the settings for the voice recognizer. • Text-to-speech options: Change the text-to-speech settings. • Pointer speed: Adjust the pointer speed for the mouse or trackpad connected to your device.

  • Page 93: Date And Time

    Settings Accessories Change the accessory settings. On the Settings screen, tap Accessories. • Automatic unlock: Set the device to unlock automatically when the cover is flipped open. You can use this feature only for some screen lock methods. Date and time Access and alter the following settings to control how the device displays the time and date.

  • Page 94: Appendix

    Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...

  • Page 95: The Touch Screen Responds Slowly Or Improperly

    • Restart your device to clear any temporary software bugs. • Ensure that your device software is upgraded to the latest version. • If the touch screen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or has fatal errors If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.
  • Page 96 • Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.

  • Page 97: Error Messages Appear When Opening Multimedia Files

    • Ensure that the Bluetooth wireless feature is activated on the device you wish to connect • Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve the problem, contact a Samsung Service Centre.
  • Page 98 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.

  • Page 99: Removing The Battery (Non-Removable Type)

    Appendix Removing the battery (non-removable type) • These instructions are only for your service provider or an authorized repair agent. • Damage or faults caused by the unauthorized removal of the battery are not covered by the warranty. • To remove or replace the battery, contact your service provider or an authorized repair agent.
  • Page 100 Appendix Disconnect the battery connector as shown in the image below. Peel the flap from the battery, and then pull it to remove the battery.

  • Page 101: Health And Safety

    • Use only Samsung-approved charger specifically designed for your device. Incompatible battery and charger can cause serious injuries or damage to your device. • Samsung cannot be responsible for the user’s safety when using accessories or supplies that are not approved by Samsung.
  • Page 102 Health and Safety • Avoid exposing the device to high external pressure, which can lead to an internal short circuit and overheating. Protect the device and charger from damage • Avoid exposing your device to very cold or very hot temperatures. •...
  • Page 103 If you notice strange smells or sounds coming from your device or the battery, or if you see smoke or liquids leaking from the device or battery, stop using the device immediately and take it to a Samsung Service Centre • Failure to do so may result in fire or explosion.
  • Page 104 Health and Safety • Position your device within easy reach. Make sure you can access your wireless device without taking your eyes off the road. • Suspend use in heavy traffic or hazardous weather conditions. Rain, sleet, snow, ice, and heavy traffic can be hazardous.
  • Page 105 Health and Safety Do not use your device or applications for a while if the device is overheated • Prolonged exposure of your skin to an overheated device may cause low temperature burn symptoms, such as red spots and pigmentation. Use caution when exposed to flashing lights •...
  • Page 106 Do not use the device if the screen is cracked or broken • Broken glass or acrylic could cause injury to your hands and face. Take the device to a Samsung Service Centre to have it repaired. Install mobile devices and equipment with caution •...
  • Page 107 Protect your personal data and prevent leakage or misuse of sensitive information • While using your device, be sure to back up important data. Samsung is not responsible for the loss of any data.

  • Page 108: Correct Disposal Of This Product

    Health and Safety • Check your accounts regularly for unapproved or suspicious use. If you find any sign of misuse of your personal information, contact your service provider to delete or change your account information. • In the event your device is lost or stolen, change the passwords on your accounts to protect your personal information.
  • Page 109 THE USE OF ANY CONTENT OR SERVICE BY YOU OR ANY THIRD PARTY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ” Third party services may be terminated or interrupted at any time, and Samsung makes no representation or warranty that any content or service will remain available for any period of time.
  • Page 110 Health and Safety Acknowledging Special Precautions and Industry Canada Notice Cautions Any changes or modifications to your device not expressly approved in this document could void your warranty for this equipment, and void your authority to operate this equipment. Only use approved batteries, antennas, and chargers. The use of any unauthorized accessories may be dangerous and void the phone warranty if they cause damage or a defect to the device.
  • Page 111 The model number, regulatory number, and serial number are located on a nameplate inside the battery compartment. Record the serial number in the space provided below. This will be helpful if you need to contact us about your phone in the future. Model: SM-T350 Serial No.:...
  • Page 112 Samsung Electronics. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • Bluetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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