If You Need Consumer Assistance - Chrysler 2009 PT Cruiser Owner's Manual

IF YOU NEED CONSUMER ASSISTANCE

CONTENTS
Suggestions For Obtaining Service For Your
Vehicle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
▫ Prepare For The Appointment . . . . . . . . . . . 381
▫ Prepare A List . . . . . . . . . . . . . . . . . . . . . . 381
▫ Be Reasonable With Requests . . . . . . . . . . . . 381
If You Need Assistance . . . . . . . . . . . . . . . . . 381
▫ Chrysler LLC Customer Center . . . . . . . . . . 382
▫ Chrysler Canada Inc. Customer Center . . . . . 382
▫ In Mexico Contact . . . . . . . . . . . . . . . . . . . . 382
▫ Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) . . . . . . . . . . . . 383
▫ Service Contract . . . . . . . . . . . . . . . . . . . . . 383
Warranty Information (U.S. Vehicles Only) . . . . 384
MOPAR Parts . . . . . . . . . . . . . . . . . . . . . . . 384
Reporting Safety Defects . . . . . . . . . . . . . . . . 384
▫ In The 50 United States And Washington,
D.C. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384
▫ In Canada . . . . . . . . . . . . . . . . . . . . . . . . . 385
Publication Order Forms . . . . . . . . . . . . . . . . 385
9